"We had a rocky start when it came to finding a place where my daughter would settle. I came to Bright Horizons desperate and not feeling…"
Read all 117 reviews
99 Places
Location Type
Day Nursery
Bright Horizons Southgate Day Nursery and Preschool (formerly Bright Horizons Active Learning Southgate) opened in 2011 and is a stunning purpose-designed facility.
The nursery occupies a fabulous ... Read more
"Amazing team at the nursery. My little one went since she is 5 months old. She grows to a very happy lady clinging on the wonderful member…"
Read all 91 reviews
110 Places
Location Type
Day Nursery
A welcoming and enriching nursery in Columbus, Canary Wharf.
Situated just off Ontarion Way, Columbus Courtyard Day nursery is ideal for commuting parents and provides care and education for ... Read more
"After thoroughly reviweing several montesorris nearby and doing a detailed visit we have been highly impressed with Haydon Hall Montesorri…"
Read all 87 reviews
74 Places
Location Type
Day Nursery
Haydon Hall Montessori Nursery is located in a park between Southill Lane, Joel Street and High Road Eastcote in Pinner.
The nursery provides care and support to children from the age of 12 months ... Read more
"I started my son at this nursery in April, and have found the staff super welcoming and friendly. My son is quickly acclimatising to the…"
Read all 64 reviews
50 Places
Location Type
Day Nursery
Bright Horizons Spitalfields Day Nursery is a beautiful nursery for children from 3 months to 5 years, located close to Liverpool Street station and the historic Old Spitalfields Market.
Situated ... Read more
"My grandson has been attending the nursery for three years and has blossomed into a happy and confident little boy. We are extremely happy…"
Read all 140 reviews
88 Places
Location Type
Day Nursery
Bright Horizons Crouch End Fields Day Nursery and Preschool offers nurturing care and early education for children aged 3 months to 5 years. Conveniently located near Crouch End station and Highgate ... Read more
"BH Nursery is a lovely place where they nurture the little one.
The nursery is spacious and there is a lovely outdoor area. My son loved…"
Read all 137 reviews
115 Places
Location Type
Day Nursery
Bright Horizons redefines support for families and employers through innovative nursery care, offering unique learning experiences, a strong bespoke curriculum designed to nurture and develop the ... Read more
"Our son attended the nursery from 11 months old until he left to go to school. The quality of care was consistently excellent and our son…"
Read all 25 reviews
89 Places
Location Type
Day Nursery
Welcome to Bright Horizons Cedar House.
The nursery is on new premises, replacing their former nursery Bush Hill Park, where their team provides excellent care and education to children aged 3 ... Read more
"My daughter went here a couple of years ago and now my son (nearly 2 years old) goes to East Barnet Bright Horizons, and we are still very…"
Read all 113 reviews
86 Places
Location Type
Day Nursery
East Barnet Day Nursery and Preschool is located in a charming character building near Oak Hill Park, offering care and early education for children aged 3 months to 5 years. The nursery team is ... Read more
"Our daughter has been attending this nursery since September 2025, and she settled in incredibly quickly. From the start, the key staff and…"
Read all 78 reviews
74 Places
Location Type
Day Nursery
Bright Horizons Shortlands Day Nursery and Preschool (Formerly Shortlands Little Stars)
Shortlands day nursery is a beautiful converted church which boasts some of the original features, high ... Read more
"I cannot recommend this nursery enough. Since my daughter started in the toddler room, she absolutely loves going to nursery and has always…"
Read all 81 reviews
80 Places
Location Type
Day Nursery
Bright Horizons Surbiton Day Nursery and Preschool is located in Surbiton, Surrey, in the UK. The nursery provides care for children aged from 3 months to 5 years old, and is open from 7:00am to ... Read more
"We recently moved to another nursery in Kingston, and care and attention were our top priorities. Thanks to recommendations from friends,…"
Read all 91 reviews
99 Places
Location Type
Day Nursery
Bright Horizons Elm Grove: A loving and nurturing nursery.
Bright Horizons Elm Grove Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years. ... Read more
"This is one of the few nurseries in the area that has a separate designated nap area. If your baby has a hard time napping, this is great…"
Read all 93 reviews
65 Places
Location Type
Day Nursery
The recently renovated Bright Horizons Balham Day Nursery and Preschool provides a stimulating and enjoyable learning environment for children aged 3 months to 5 years. The nursery prides itself on ... Read more
"We just started settling our 1yr old into care and the staff have been wonderfully supportive, already our child has a lovely bond with the…"
Read all 72 reviews
79 Places
Location Type
Day Nursery
Bright Horizons Crouch End Day Nursery & Preschool is near Crouch Hill overground station and just off the A1201.
They offer care and education for children aged 3 months to 5 years and are open ... Read more
"Staff are very friendly and nothing is too much trouble for them. They are efficient in running the nursery and we get daily updates. We…"
Read all 102 reviews
62 Places
Location Type
Day Nursery
Bright Horizons Putney nursery is located in the southwest of London and caters to children from three months to five years old. The nursery offers a safe and nurturing environment for children to ... Read more
"We have been associated the Bright Horizons since 2018, when our first born went there ( at the Battersea Branch). When we came to review…"
Read all 102 reviews
61 Places
Location Type
Day Nursery
Explore the world of Northcote Road Day Nursery and Preschool.
Step into the welcoming embrace of Northcote Road Day Nursery and Preschool, nestled within a quaint, converted house. The dedicated ... Read more
"Im so happy with Bright Horizons in Barnes! Leaving my 1 year old daughter for long days isn't always easy but knowing that she is looked…"
Read all 83 reviews
79 Places
Location Type
Day Nursery
A SPACIOUS AND INSPIRING NURSERY IN BARNES
You and your child will love Barnes Day Nursery and Preschool, designed to support your child’s development from the age of 3 months to 5 years. The ... Read more
"My son has been attending for the past 7 months and I honestly could not be happier with the care he is receiving. In that time, I have…"
Read all 80 reviews
75 Places
Location Type
Day Nursery
Bright Horizons East India Dock Day Nursery accepts children from three months to three-years-old, offering automatic progression to the electron building for preschool education for children aged ... Read more
"I'm extremely happy with my granddaughter's experience at this nursery. The staff are consistently kind, attentive, and genuinely caring.…"
Read all 79 reviews
52 Places
Location Type
Day Nursery
Bright Horizons Beckenham Day Nursery and Preschool is a home-from-home style nursery, providing care and education for children aged 3 months to 5 years.
The nursery has many beautiful spaces for ... Read more
"Have just completed my daughter's first full month at Bright Horizons and couldn't speak highly enough of the nursery as a whole. The app…"
Read all 81 reviews
69 Places
Location Type
Day Nursery
Bright Horizons New Eltham Day Nursery offers high-quality care and education for babies from 3 months to children aged 5.
Staff at New Eltham strongly believe in the importance of outdoor ... Read more
"This is a fantastic nursery - our daughter started in the baby room & is soon to move up to toddlers. We were originally planning to…"
Read all 61 reviews
50 Places
Location Type
Day Nursery
Bright Horizons Southfields Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years. Situated in a waterside location and on the ground floor of a ... Read more
"My baby joined the nursery when she was just 8 months old and the warmth and gentleness she was first greeted with has continued well after…"
Read all 67 reviews
68 Places
Location Type
Day Nursery
Welcome to Bright Horizons Crofton Day Nursery and Preschool in Petts Wood, Orpington, where they focus on providing children aged 3 months to 5 years with the very best care and education, ... Read more
"Our child has been attending Bright Horizons Meadway for six months, and we couldn't be happier with our experience so far.
From the very…"
Read all 64 reviews
83 Places
Location Type
Day Nursery
Bright Horizons Twickenham Meadway Day Nursery and Preschool (formerly Asquith) is found in the grounds of Trafalgar Infant School and each room has the latest educational age appropriate activities ... Read more
"My two-and-a-half-year-old daughter joined the Toddler Room at Bright Horizons Goldhawk a few months ago, and the transformation we have…"
Read all 25 reviews
86 Places
Location Type
Day Nursery
Come and explore Bright Horizons Goldhawk Day Nursery and Preschool, where care and education are provided to children aged 3 months to 5 years. The prime location in Shepherd's Bush offers ... Read more
"We have sent both our sons to Bright Horizons Salcombe and have had an excellent experience. The most important aspect is the love, care…"
Read all 55 reviews
75 Places
Location Type
Day Nursery
Welcome to Salcombe Day Nursery and Preschool. The delightful, purpose-built nursery has been nurturing children for over 20 years, offering top-notch care, support, and early education for children ... Read more
"I cannot rave about Bright Horizons at RAF Northolt enough. The care they give my daughter is one in a million. Having had to return to…"
Read all 57 reviews
74 Places
Location Type
Day Nursery
The nursery at RAF Northolt is a purpose-built building offering bright and airy rooms. The nursery has a highly qualified and dedicated staff team that provides a fun and caring environment for ... Read more
"Our daughter has been at BH Kingston Nursery and Preschool since she was 2, and could not be happier. She's made great progress, especially…"
Read all 64 reviews
73 Places
Location Type
Day Nursery
Bright Horizons Kingston Day nursery and preschool is a charming, converted house that spans three floors. The nursery features spacious, well-lit rooms tailored to suit each age group. Conveniently ... Read more
"Both my kids have attended this nursery for 8 months now and have settled in wonderfully! Definitely happy to have chosen this setting. As…"
Read all 65 reviews
76 Places
Location Type
Day Nursery
*West Norwood Day Nursery and Preschool now also offers half-day sessions*
Bright Horizons West Norwood Day Nursery and Preschool (formerly Chancellor Grove Private Pre-School & Day Nursery) ... Read more
"My second daughter started in January 2026 and she has settled wonderfully into Bright Horizons, due to the wonderful staff that work in…"
Read all 66 reviews
97 Places
Location Type
Day Nursery
Welcome to Bright Horizons Teddington Cedar Road Day Nursery and Preschool, where they provide high-quality care and a curriculum designed by their Early Years specialists to give each child the best ... Read more
"We are pleased with the nursery and the care provided to our son. He is happy, well supported in his development, and has grown in…"
Read all 76 reviews
92 Places
Location Type
Day Nursery
Welcome to Bexleyheath Day Nursery and Preschool, where dedicated staff are committed to providing the best care and early education for children aged 3 months to 5 years. The nursery in Bexleyheath ... Read more
"The nursery itself is such a great place. Staff and management are so attentive and we know we leave our little one there in the best…"
Read all 34 reviews
96 Places
Location Type
Day Nursery
Welcome to Bright Horizons' Nursery in the centre of Purley.
When children join the nursery at Bright Horizons Purley, ideally situated by Purley train station and a short walk from the ... Read more
"Our son has settled really well at nursery, all the team are lovely and you feel like they genuinely care and are excited to look after…"
Read all 27 reviews
85 Places
Location Type
Day Nursery
Welcome to Surbiton Ewell Road Day Nursery and Preschool, located in a beautiful historical church and conveniently positioned near Surbiton and Tolworth train stations. The nursery offers ... Read more
"All staff are so helpful and are so caring towards all the children. At the end of each day, staff generally give good feedback telling us…"
Read all 39 reviews
48 Places
Location Type
Day Nursery
AN OUTSTANDING AND WELCOMING NURSERY IN WHETSONE
Whetstone Day Nursery and Preschool is a well-resourced and purpose-built nursery carefully designed to support your child’s education and ... Read more
"Had a great experience with my daughter settling in sessions and she will start her full 5 days sessions soon. She is really enjoying the…"
Read all 37 reviews
92 Places
Location Type
Day Nursery
Bright Horizons Stoke Newington is a purpose built nursery catering for children aged 3 months to 5 years.
The nursery in Stoke Newington is located a few minutes' walk from Stoke Newington train ... Read more
"Outstanding care and learning at Bright Horizons nursery, I give it a full 5 stars, the moment we joined the warmth and proffessionalism of…"
Read all 189 reviews
97 Places
Location Type
Day Nursery
A place to grow
Situated near the town centre, Hounslow Central Station and other local transport links to make pick-up and drop-off as convenient as possible. Bright Horizons Hounslow Day Nursery ... Read more
"Bright Horizons have been great ever since our child joined. She is very happy there and has a great connection to many of the staff.…"
Read all 129 reviews
84 Places
Location Type
Day Nursery
Bright Horizons Coulsdon Day Nursery and Preschool is a purpose-built setting located in the heart of Coulsdon Town Centre, offering high-quality childcare and early education for children aged 3 ... Read more
"We have been so pleased with the experience our daughters have at Bright Horizons Chingford. Our eldest have just left for school, and they…"
Read all 38 reviews
40 Places
Location Type
Day Nursery
Set in a newly refurbished building with character features, the nursery in Chingford, East London offers premium quality childcare. Close to Chingford Overground and the A1069, the nursery cares for ... Read more
"The nursery has been a wonderful place for our son to play, learn and grow. The staff are a wonderful caring bunch - everyone who works…"
Read all 68 reviews
75 Places
Location Type
Day Nursery
Peckham Rye Day Nursery and Preschool's staff provides exceptional care and early education for children aged 3 months to 5 years.
In the cosy baby room, staff closely follow your child's home ... Read more
"Our son started nursery at 15 months, and this August marks his last month before starting preschool. As first-time parents, we were…"
Read all 76 reviews
51 Places
Location Type
Day Nursery
A light and welcoming nursey in Eltham, Elizabeth Terrace
Bright Horizons Elizabeth Terrace Day Nursery and Preschool is conveniently situated on Elizabeth Terrace, just behind Eltham High Street ... Read more
"My little girl has been going to Bright Horizons Carlshalton for roughly 3 months. All the staff members are supportive of individual needs…"
Read all 75 reviews
65 Places
Location Type
Day Nursery
A WARM, WELCOMING NURSERY IN CARSHALTON
You and your child will love this stunning Carshalton Day Nursery and Preschool. Located in a residential area of Sutton, the nursery is designed to support ... Read more
"We are so happy with management and the nursery. The staff are so loving and caring. They always look after my son with great…"
Read all 51 reviews
75 Places
Location Type
Day Nursery
Bright Horizons Chiswick Park Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.
With direct access to gardens, the baby and toddler rooms ... Read more
"My daughter has been attending Maythorne Cottages for some time now. The staff are wonderful with her and the other children in the class.…"
Read all 25 reviews
74 Places
Location Type
Day Nursery
Welcome to Bright Horizons Maythorne Cottages Day Nursery and Preschool — a wonderful place for your child aged 3 months to 3 years!
Their spacious setting includes a big garden and a dedicated ... Read more
"The past seven months at Bright Horizons Beaufort Park have been truly transformative for our 2 years old daughter's development.…"
Read all 64 reviews
102 Places
Location Type
Day Nursery
Bright Horizons Beaufort Park Nursery and Preschool provides high-quality care in the Barnet area for children aged 3 months to 5 years. The nursery has a great location less than half a mile from ... Read more
"We have been very pleased with our son's start to life at Bright Horizons. From our initial meetings with Management in September and the…"
Read all 63 reviews
55 Places
Location Type
Day Nursery
AN INVITING AND SPACIOUS NURSERY IN CENTRAL SUTTON
The beautiful Sutton Day Nursery and Preschool combines high quality equipment and facilities with exceptional care, supporting your child’s ... Read more
"Professional and very caring staff who always provide excellent care for the children. My daughter has been attending this nursery for a…"
Read all 35 reviews
71 Places
Location Type
Day Nursery
Eltham Green Day Nursery and Preschool is situated off the A205 and has a great reputation locally, delivering some of the best childcare in the area.
The nursery is well placed for local ... Read more
"Bright Horizons has been a wonderful environment for Janae-Ivy. The staff are caring, professional, and attentive, ensuring she feels safe,…"
Read all 75 reviews
88 Places
Location Type
Day Nursery
Bright Horizons Kenton Day Nursery and Preschool is based in a lovely converted house with close proximity to the Bakerloo and Metropolitan Tube lines.
The baby room contains a stimulating ... Read more
"wonderful nursery - very clean, welcoming, and well-organized. The staff are incredibly friendly and caring, and they put in excellent…"
Read all 65 reviews
60 Places
Location Type
Day Nursery
Woodlands Day Nursery and Preschool offers exceptional care and education for children aged 3 months to 5 years.
The setting has a large outdoor area, including an allotment for the children to ... Read more
"We have had such a positive experience. My daughter loves nursery and talks fondly of all the staff and her friends. We love dropping her…"
Read all 67 reviews
76 Places
Location Type
Day Nursery
West Dulwich Day Nursery and Preschool provides exceptional childcare for children aged 3 months to 5 years in a grand, home from home environment located in West Dulwich.
There is a range of ... Read more
"I have the honest feeling that Bright Horizons Blackheath really love our children.
We visited a lot of different nurseries and we can…"
Read all 47 reviews
74 Places
Location Type
Day Nursery
Bright Horizons Blackheath provides children aged 3 months to 5 years of age with outstanding opportunities in bright and engaging surroundings.
At Blackheath nursery, the days are full of fun, ... Read more
"The team at bright horizons in Chelsea are very special. They are kind, attentive and extremely loving to the kids under their care. I was…"
Read all 54 reviews
49 Places
Location Type
Day Nursery
A STUNNING AND WELCOMING NURSERY IN CHELSEA
Chelsea Day Nursery and Preschool is specially designed to support your child’s development, from the age of 3 months to 5 years.
They ensure your ... Read more
"As someone who has alway been very anxious over who looks after my child, starting nursery was a bit daunting however Bright Horizons…"
Read all 65 reviews
58 Places
Location Type
Day Nursery
You and your child will love New Southgate Day Nursery and Preschool, designed to support your child’s development from the age of 3 months to 5 years. The combination of nurturing, committed staff ... Read more
"Our son is very happy at the nursery. It is well run and all the staff are caring and kind. The manager and deputy manager are excellent.…"
Read all 46 reviews
82 Places
Location Type
Day Nursery
A HOME FROM HOME NURSERY IN MUSWELL HILL
The Chantry Hall nursery in Muswell Hill has been carefully designed with each age group in mind, to inspire and enhance your child’s learning and ... Read more
"The carers are very kind, attentive, and genuinely caring. The nursery itself is clean, spacious, and well organised, with a beautiful,…"
Read all 66 reviews
87 Places
Location Type
Day Nursery
A beautiful spacious nursery in Chiswick.
Chiswick Day Nursery and Preschool is set within its own self-contained building, with access to acres of green fields for sports and outdoor activities. ... Read more
"We have had a very positive experience with the nursery. The team is always open to feedback, listens carefully to parents, and takes any…"
Read all 83 reviews
93 Places
Location Type
Day Nursery
Bright Horizons Wimbledon House Day Nursery and Preschool in Wimbledon provides high-quality childcare and education for children aged 3 months to 5 years. It is conveniently located close to the ... Read more
"My little boy is four and he's been at bright horizons for a couple of years now and he couldn't be happier there. The staff are all so…"
Read all 83 reviews
120 Places
Location Type
Day Nursery
Bright Horizons Wembley Day Nursery and Preschool (formerly Wembley Willow Tree) is situated in Hirst Crescent, just off East Lane in North Wembley, within walking distance of North Wembley tube ... Read more
"We couldn't be happier with this nursery! The staff are incredibly caring and attentive - you can really see how much they love working…"
Read all 44 reviews
79 Places
Location Type
Day Nursery
A caring and nurturing nursery at Holland Park
Holland Park Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years. The nursery is located five ... Read more
"We are extremely happy with this nursery and couldn't recommend it more. The environment is warm, welcoming, and very well organized. All…"
Read all 96 reviews
96 Places
Location Type
Day Nursery
Bright Horizons Heron Quays Nursery provides high-quality care and education for children as young as three months to five years. With a ‘good’ Ofsted rating (Nov 2019), the spacious nursery operates ... Read more
"My daughter loves this nursery. She has really flourished here. The staff are lovely and she has made some brilliant friends. There are…"
Read all 83 reviews
88 Places
Location Type
Day Nursery
Bright Horizons Bickley Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.
The nursery is a purpose-built facility designed for the effective ... Read more
"My child has had a wonderful experience at this nursery. The staff are caring, supportive, and create such a warm and welcoming…"
Read all 84 reviews
100 Places
Location Type
Day Nursery
Situated close to Canary Wharf underground station, the bright and homely nursery is perfect for working families.
Every aspect, from the carefully planned rooms to the experienced staff, is ... Read more
"Bright Horizons Greenwich is a great nursery! My daughter has been going for 2 years. All the staff are very caring, lovely and patient.…"
Read all 61 reviews
61 Places
Location Type
Day Nursery
A home-from-home nursery in Greenwich
Located in a residential development area, Greenwich Day Nursery and Preschool, has been carefully designed to support your child’s education and development, ... Read more
"My eldest son has been at BH finsbury park for the last 2 years and my youngest started 2 months ago. We couldn't be happier. The space is…"
Read all 71 reviews
103 Places
Location Type
Day Nursery
A light and spacious nursery in Finsbury Park
Right in the heart of Finsbury Park with direct access to the Finsbury Park tube station situated 5 minutes away from the nursery. Finsbury Park Day ... Read more
"Bright Horizons has been the most wonderful nursery. Our daughter has grown in confidence so much and is always excited to go to nu…"
Read all 43 reviews
64 Places
Location Type
Day Nursery
Bright Horizons Palmers Green Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.
The nursery is a home from home environment with seven ... Read more
"This is our third nursery and by far the best. The admin staff is incredibly on top of everything. The teachers are all so kind, loving and…"
Read all 70 reviews
80 Places
Location Type
Day Nursery
Bright Horizons St John’s Wood Nursery and Preschool provides high-quality care and education for children aged three months to five years.
The nursery itself is situated in a leafy residential ... Read more
"This is a brilliant nursery, I definitely recommend.
The staff are all friendly and professional.
Both of my babies attend this…"
Read all 70 reviews
137 Places
Location Type
Day Nursery
Bright Horizons Clapham is a leading nursery that offers high-quality childcare and education for children aged 3 months to 5 years. Located in the heart of Clapham, South West London, the nursery ... Read more
"I cannot thank the staff at Bright Horizons Wandsworth Common enough for their exemplary care of my son and for the peace of mind they have…"
Read all 39 reviews
68 Places
Location Type
Day Nursery
Bright Horizons Wandsworth Common Day Nursery and Preschool offers a warm and welcoming environment for children aged between 6 months and 5 years old. With a warm, cosy environment and a welcoming ... Read more
"We've just started our settling week at the nursery with our 6-month-old boy, and it's been such a lovely experience so far. He's really…"
Read all 44 reviews
75 Places
Location Type
Day Nursery
Regents Park Day Nursery and Preschool provides exceptional care and education for children aged 3 months to 5 years in a character building with bright, airy classrooms designed for each age group. ... Read more
"My son seems really happy and engaged with the carers and activities provided by the great team at West Hampstead Station. The rooms and…"
Read all 71 reviews
164 Places
Location Type
Day Nursery
Bright Horizons West Hampstead Station Day Nursery and Preschool is a beautiful Victorian villa, renovated to a high standard, designed to bring the outdoors in. The big windows maximise the feeling ... Read more
"Lovely nursery and staff are fantastic. My little boy loves it there! Settled so well and loves everything they do with him different…"
Read all 66 reviews
77 Places
Location Type
Day Nursery
Discover Gaynes Park Day Nursery and Preschool, where their dedicated team of experienced and caring staff is committed to providing exceptional care and education for children from 3 months to 5 ... Read more
"We are extremely happy with Bright Horizons Brockley Nursery. All the staff are so caring and attentive, and we feel very reassured knowing…"
Read all 31 reviews
102 Places
Location Type
Day Nursery
Bright Horizons Brockley has a great reputation locally to deliver some of the best childcare in the area, having looked after hundreds of children since they opened in 2015.
They provide ... Read more
"We have had a wonderful experience at nursery, and our son clearly loves it and thrives there. The staff are so caring, and they clearly…"
Read all 83 reviews
124 Places
Location Type
Day Nursery
Bright Horizons Mount Vernon Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.
The secure and spacious gardens allow the children to take ... Read more
"As you're aware of the incident of another nursery's closure, as parents it has been so stressful but joining this nursery has been an…"
Read all 58 reviews
80 Places
Location Type
Day Nursery
A welcoming and enriching nursery in Enfield Hilly
Enfield Hilly Fields Day Nursery and Preschool is based in a Victorian Grade 2 listed building in the Enfield Chase district of the London ... Read more
"Our little boy has been going to Bright Horizons on Victoria Road for almost 3 years. We have been very happy with the high level of care…"
Read all 87 reviews
98 Places
Location Type
Day Nursery
Welcome to Bright Horizons Kingston Victoria Road Day Nursery and Preschool. They provide high-quality care and education for children aged 3 months to 5 years.
The nursery is ideally located ... Read more
"We've had a wonderful experience here. From the start, it's clear that everyone truly cares about the children. The team is always friendly…"
Read all 64 reviews
71 Places
Location Type
Day Nursery
New Beckenham Day Nursery and Preschool is a former cricket pavilion that has been purposely renovated in order to provide a safe, cosy and fully resourced environment for children aged from three ... Read more
"My son has attended Bright Horizons Bank Street since he was 20 months old. He's moved from the Babies room to Raising Three, and is now…"
Read all 84 reviews
53 Places
Location Type
Day Nursery
Bright Horizons Bank Street Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.
The nursery offers individual rooms where each child has the ... Read more
"Bright Horizons City Child Nursery genuinely feels like a second home to our family. Even though my son has been part of the nursery for…"
Read all 46 reviews
54 Places
Location Type
Day Nursery
Bright Horizons City Child Nursery is located in the heart of the Barbican Estate, just a short walk from Barbican, Bank, Moorgate, and Liverpool Street underground stations. This welcoming, ... Read more
"We have had a positive experience at Highbury nursery. Our son joined when he was 10 months and he has progressed through 2 rooms which…"
Read all 48 reviews
70 Places
Location Type
Day Nursery
Welcome to Bright Horizons' nursery in Highbury is a modern purpose-built day nursery for children from 3 months to 5 years.
Situated in the revitalised area of the former Highbury Stadium, the ... Read more
"My son started his first experience away from home at Golders Green Bright Horizons nursery, and it's been such a great start for him. The…"
Read all 87 reviews
53 Places
Location Type
Day Nursery
Bright Horizons Golders Green Day Nursery and Preschool, located in a beautifully converted house with a tailored curriculum for children aged 3 months to 5 years.
Conveniently close to Golders ... Read more
"Fantastic Pre-School Experience!
Our son has been attending this pre-school since earlier January 2025, and we couldn't be happier with…"
Read all 116 reviews
87 Places
Location Type
Day Nursery
You and your child will love the Bright Horizons North Cheam Day Nursery and Preschool, carefully designed to enrich the learning and development of your child, from the age of 3 months to 5 ... Read more
"My daughter has been going there for nearly a year and she is so happy and excited when going to the nursery. The team is absolutely…"
Read all 65 reviews
73 Places
Location Type
Day Nursery
A loving nursery in the Centre of Hendon.
Hendon Day Nursery and Preschool is based in a large converted house in the Centre of Hendon within the London Borough of Barnet within the catchment of ... Read more
"We adore Bright Horizons Tooting and feel incredibly lucky that our son is being so well looked after. The staff are kind and caring and it…"
Read all 122 reviews
156 Places
Location Type
Day Nursery
Located in Tooting Bec, the nursery is a beautiful, refurbished setting designed to support your child’s development, from the age of 3 months to 5 years. Set near the scenic Tooting Bec Common, the ... Read more
"All the staff at the nursery have been incredibly supportive of my child. They consistently provide updates and ensure I am fully informed…"
Read all 66 reviews
52 Places
Location Type
Day Nursery
A welcoming and nurturing nursery in East Greenwich
Bright Horizons East Greenwich Day nursery and Preschool is close to Halstow Primary school and walking distance to Westcombe Park.
The ... Read more
"Both my children have attended Bright Horizons in Highams Park since the age of two. My eldest is now 8 and the youngest is 4 and in the…"
Read all 62 reviews
61 Places
Location Type
Day Nursery
A FUN AND STIMULATING NURSERY IN HIGHAMS PARK, LONDON
You and your child will love the spacious Highams Park Day Nursery and Preschool, where every aspect, from the enriching activities to the ... Read more
"My daughter joined the Finchley Central branch when she was two years old, and since then, I have witnessed her continuous development and…"
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84 Places
Location Type
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A place to grow in Finchley Central.
Right in the heart of Finchley Central just minutes’ walk from the tube, the nursery aims to offer every child a rich and stimulating nursery experience while ... Read more
"It's a joy to see our son so well cared for and rapidly developing and thoroughly enjoying his time at nursery and the relationships he's…"
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84 Places
Location Type
Day Nursery
Bright Horizons Mount Carmel Nursery in Holloway is located only 5 minutes from Holloway Road tube station on the Piccadilly line.
Their nursery setting is open Monday to Friday from 07:30 to ... Read more
"As a family who has been part of this nursery community for over a year, starting when our child was just 10 months old, the experience has…"
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80 Places
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Bright Horizons West Hampstead Day Nursery and Preschool is a purpose-built nursery and preschool for children aged 3 months to 5 years.
Bright Horizons West Hampstead Day Nursery follows the ... Read more
"My daughter has been at the nursery and pre-school here since she was 1. We have loved the experience and confidence our daughter has…"
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48 Places
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Bright Horizons Beacon Road Day Nursery in Hither Green, London offers exceptional early years education and care for children aged 3 months to 5 years. Rated Good by Ofsted (September 2025), the ... Read more
"All the staff are so warm, welcoming and happy, it's a wonderful environment. My daughter gets so many cuddles and such loving care!
The…"
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66 Places
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Bright Horizons Kew Day Nursery and Preschool (formerly Asquith) and PR is located on the site of a primary school. The nursery has colourful and bright rooms that provide a safe, exciting and ... Read more
"So glad that we found this nursery right next to Hyde Park and 15 minutes walk from the house.
The team are absolutely amazing, super…"
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46 Places
Location Type
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Bright Horizons Hyde Park is a beautiful nursery and preschool, conveniently located near St James Church, where the staff are dedicated to providing loving care and early education for children aged ... Read more
"Our daughter's nursery absolutely brilliant and the teachers are so lovely and supportive especially Chelsey at the reception always…"
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66 Places
Location Type
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Bright Horizons Richmond Queen's Road (formerly Asquith) was rated 'Good' by Ofsted in May 2017 and based on-site at Marshgate School it has four large colourful rooms that stimulate learning through ... Read more
"Amazing! Everyone is great and super lovely! The care and attention towards the safety, learning and development of my daughter is…"
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137 Places
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Explore the wonders of Bright Horizons' Nursery in Fulham
Bright Horizons Parsons Green Day Nursery and Preschool invites you to explore their vibrant educational environment in West London. ... Read more
"My daughter loves this nursery and I have experienced first hand how lovely and caring the staff are. They are so attentive and give…"
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87 Places
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A welcoming and happy nursery in Hatch End
Hatch End Day Nursery and Preschool offers all-inclusive quality daytime childcare services to children three months to 5 years within the quiet suburbs ... Read more
"We are incredibly grateful for the wonderful experience our son has had at this nursery. The staff are truly caring, attentive and…"
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96 Places
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Bright Horizons North Finchley Day Nursery and Preschool boasts a team of dedicated practitioners who nurture children's curiosity through both indoor and outdoor play and education.
The nursery ... Read more
"We've had such a great experience with Bright Horizons Fulham Wharf. From the very beginning, the staff made us feel welcome and reassured,…"
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99 Places
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A SPACIOUS AND VIBRANT NURSERY IN FULHAM WHARF
You and your child will love the bright and welcoming Fulham Wharf Day Nursery and Preschool. Designed with enriching activities and environments, ... Read more
"We have been delighted with our decision to send our 1 year old daughter to Floral Place since day one. Her settling in week was as smooth…"
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42 Places
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Bright Horizons Floral Place Day Nursery and Preschool will officially open its doors on 1st September 2025, offering exceptional childcare and early education for children aged 3 months to 5 years ... Read more
"Both of our sons are at Bright Horizons in Raynes Park, and they love it. My eldest has made lovely friends and asks on the weekends to go…"
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62 Places
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Raynes Park Day Nursery and Preschool is committed to providing exceptional care and education for children aged 3 months to 5 years.
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"We have had a great experience with the nursery. Our child has developed well and always smiles when we pick her up. She feels safe and…"
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71 Places
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Bright Horizons Oak Lane Day Nursery and Preschool was opened in April 2016. The nursery is just a five-minute walk from Twickenham station and is located on Oak Lane, a quiet residential road, just ... Read more
"We absolutely love this nursery. All the staff take the time to get to know each and every child, and we’re given detailed feedback on our…"
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63 Places
Location Type
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A homely and enriching nursery in Lewisham.
You and your child will love the home-from-home nursery in Lewisham. Caring, experienced staff, inspiring environments and exciting activities support ... Read more
"My daughter has attended St Mary's Bright Horizons preschool in Twickenham since January this year and will soon head off to reception. She…"
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26 Places
Location Type
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Bright Horizons St Mary's Twickenham Preschool is temporarily closed for refurbishment. Please visit their website to see other local nurseries to you. Read more
Bright Horizons Leytonstone Day Nursery and Preschool (formerly known as Little Green Man) provides exceptional care and early education for children aged 3 months to 5 years in a safe, inspiring, ... Read more
Type of Nursery
Day Nursery
Open all year
Full Day Care
Bright Horizons Family Solutions Ltd Reviews in London (6498)
9.3
Bright Horizons Family Solutions Ltd has a Group Review Score of 9.3 (9.254) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bright Horizons Family Solutions Ltd must have a Review Score.
Overall Experience
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Reviewer Connection to Bright Horizons Family Solutions Ltd
from A K (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our daughter has been at BH Kingston Nursery and Preschool since she was 2, and could not be happier. She's made great progress, especially in her social communication, thanks to the fantastic support from her key worker, staff and management. They also keep us regularly updated on her progress, which
we really value. She goes in everyday excited and happy, which says it all. We are very grateful and would both like to thank and recommend the nursery.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Kingston Day Nursery and PreschoolThank you for your lovely review. We're delighted to hear how happy your daughter is at BH Kingston and the progress she's made, particularly with her social communication. It's wonderful to know you value the support from her key worker, the wider team, and the regular updates. Your recommendation means a great deal to us.
from S B (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I started my son at this nursery in April, and have found the staff super welcoming and friendly. My son is quickly acclimatising to the nursery and they have made the drops offs and pick ups easier than expected. The updates on the app are super helpful to ease my worries about how he's getting on;
and I enjoy seeing photo updates, and would love to see them more frequently. I highly recommend this nursery.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Spitalfields Day Nursery and PreschoolThank you for your lovely feedback. We're so pleased to hear your son has settled in well and that our welcoming team has helped make drop offs and pick ups easier. It's great to know the app updates have been reassuring, and we appreciate your suggestion about more frequent photos.
from Michelle C (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My son seems really happy and engaged with the carers and activities provided by the great team at West Hampstead Station. The rooms and facilities are wonderful, spacious and clean, with every effort made for the children's enjoyment and comfort. They are diligent and kind, and seem to really care
about the kids. We are very happy with the nursery and their development of our wonderful boy.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons West Hampstead Station Day Nursery and PreschoolThank you for your lovely feedback. We're so pleased to hear your son is happy and engaged at West Hampstead Station, and that you value our spacious, clean environment and caring team. It's wonderful to know you're happy with the support and development he's receiving, your kind words mean a great deal to us.
from S J (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our son has been in the baby room for 3 months now, starting at 10 months old. The staff have been brilliant. Kind, caring, supportive and knowledgeable. The nursery is a very friendly place. They are a great team.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons West Hampstead Station Day Nursery and PreschoolThank you for your kind feedback. We're so pleased to hear your son has settled well in the baby room and that you've found our team to be caring, supportive, and welcoming. Your lovely words about the staff and nursery mean a great deal to us.
from Selin B (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We recently moved to another nursery in Kingston, and care and attention were our top priorities. Thanks to recommendations from friends, we found the right and safe place for our child.
The nursery manager and deputy manager are very experienced. You really feel like you are talking to another mother
who understands you, but at the same time they are very professional and experienced. They are always smiling and very solution-oriented.
Because of their experience, they have seen everything and they solve things in a very practical way. They support you with anything, from sleep routine to settling in.
The whole team is also very helpful. Even in urgent situations, like ad hoc days or sudden changes in plans, they always respond quickly and try to help.
They also take children's safety very seriously, which gives us peace of mind.
Staff know all the children, even if they are not in the same class, and they always try to support you.
My son is very happy here, and that means ever
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Elm Grove Day Nursery and PreschoolThank you for sharing your experience. We're so pleased to hear that you've felt supported and reassured since moving to our Kingston nursery, and that our management team and staff have helped make the transition positive for your family. It's wonderful to know your son is happy, feels safe, and that our team have been responsive and supportive, even at short notice. Your trust and kind words mean a great deal to us.
from Issy M (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We're extremely happy with how well supported our daughter is at Elm Grove. She has attended since 10 months and the staff in each room she has been in have been brilliant in getting to know her and create an environment she feels comfortable to be herself (now 22 months). The management team are great
and the communication is always clear. Highly recommend for a fun and nurturing nursery.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Elm Grove Day Nursery and PreschoolThank you for your lovely recommendation. We're delighted to hear how well supported your daughter has been since joining Elm Grove and that each team has taken the time to help her feel confident and comfortable being herself. It's wonderful to know you value our communication, management team, and nurturing approach, we really appreciate your kind words.
from C B (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our son is very happy at the nursery. It is well run and all the staff are caring and kind. The manager and deputy manager are excellent. The amount of indoor space for the children to play in is really very good indeed.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Chantry Hall Day Nursery and PreschoolThank you for your feedback. We're delighted to hear your son is so happy with us and that you've found the nursery to be well run with a kind, caring team. Your kind words about our manager, deputy manager, and the spacious indoor environment are very much appreciated.
from Sophie W (Mother of Child) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My daughter has been at the nursery and pre-school here since she was 1. We have loved the experience and confidence our daughter has gained from attending. Such care and attention to detail is given from the staff. The staff are what make the pre-school wonderful and a pleasure for our daughter!
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Beacon Road Day NurseryThank you for your lovely feedback. We're so pleased to hear how much confidence your daughter has gained during her time with us and how supported she's felt since joining the nursery and preschool. Your kind words about our caring and dedicated team mean a great deal to us.
from S S (Mother of Child) published on 5 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After thoroughly reviweing several montesorris nearby and doing a detailed visit we have been highly impressed with Haydon Hall Montesorri approach. The environment is so positive and thriving. Our Son began developing core skills in just 2nd hour of his settling session. The place is clean, staff are
super supportive and polite, they are willing to out of their way to accomodate our needs. They are patient and flexible. The space is extremely clean and airy. Alison and George take personal interest in every child and go through great lengths to make Parents and grandparents feel confident and comfortable. Their curriculum, food, teachers are highly attentive and accomodating. By far the best thriving Montessori in NorthWest London
Reply from Sarah Walker, Parent Experience Coordinator at Bright Horizons Haydon Hall Montessori Day NurseryThank you for your lovely feedback. We're delighted to hear how impressed you've been with Haydon Hall Montessori and the positive start your son has had. It's wonderful to know you value our nurturing environment, supportive team, and Montessori approach.
from Kristen H (Mother of Child) published on 5 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We couldn't be happier with our experience at Bright Horizons Spitalfields since our son started in September 2025. From the very beginning, the team has been incredibly warm, attentive, and genuinely invested in each child's wellbeing and development.
The progress our son has made in such a short
time has been remarkable. His confidence has grown, his communication skills have flourished, and he's become so much more curious and engaged with the world around him. It's clear that the nursery provides a nurturing and stimulating environment where children are encouraged to explore, learn, and express themselves.
What truly stands out is the dedication of the staff. They take the time to understand each child as an individual, building strong, trusting relationships that make a real difference.
We're so grateful to have found such a wonderful nursery.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Spitalfields Day Nursery and PreschoolThank you for your wonderful review. We're delighted to hear how happy your son has been at Bright Horizons Spitalfields and the progress he's made since joining us. Your kind words about our nurturing environment and dedicated team mean so much, and we're very grateful for your trust and support.
from Rebecca W (Mother of Child) published on 5 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We have had a positive experience at Highbury nursery. Our son joined when he was 10 months and he has progressed through 2 rooms which have provided a wonderful support for his development. We get lots of opportunities to spend time with him in the nursery and can see how much he enjoys it and how
engaged all staff are with the children. We also have up to date information on his eating and sleeping and love seeing the photos of his activities. We appreciate all the different activities that staff do with our son and can see the positive impact on him.
Reply from Sarah Walker, Parent Experience coordinator at Bright Horizons Highbury Day Nursery and PreschoolThank you for your kind feedback. We're delighted to hear how well your son has settled and progressed, and that you enjoy the updates, photos, and varied activities. It's lovely to know you can see the positive impact our team is having on his development.
from Antonio V (Father of Child) published on 1 May 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
If you are unlucky enough to be a separated parent from a bully and controlling mother, this nursery will be your perfect hell.
Without discussing their job with the children (also because they have decided to keep the father out of the equation) I am a father with parental rights, no restriction orders
and CAO in place. I have let the mother be the one entering contractual relationship with this nursery. Paid by her with my money. Once I discovered the level of total control the mother exerted, even with equal parental rights, the mother has given instruction to the nursery to not allow me in first of all, and even less to be able to see or collect my child. Totally against any rational family law in the UK. All defended by: you are not the contracting parent!
Nurseries should be there to mitigate frictions not to fire us already delicate relationships between parents.
This nursery has and currently is breaching any basic family law I can name.
Disgusted.
Reply from Tom Quinn, Complaints & Continuous Improvement Manager at Bright Horizons Sutton Day Nursery and PreschoolThank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We take all concerns from our parents very seriously and I can confirm that the complaint that we have received directly from you is currently being reviewed. We will share our findings with you directly, as soon as we are able. In the meantime, please contact us directly at careandquality@brighthorizons.com should you require any further support.
from Safia K (Mother of Child) published on 29 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My daughter has been at this nursery for over 2 years, she is very happy and the staff are amazing. The staff make the atmosphere- it's friendly, supportive and positive. The facilities are good and children are well looked after. She's been supported through potty training too which was very helpful!
Reply from Sarah Walker, Web Editor at Bright Horizons Spitalfields Day Nursery and PreschoolThank you for your lovely review. We're so pleased to hear your daughter has been so happy with us over the past two years and that you've felt supported by our friendly, positive team. It's great to know the care, facilities, and support with potty training have all made a difference.
from Lucy H (Mother of Child) published on 29 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our child has been attending Bright Horizons Meadway for six months, and we couldn't be happier with our experience so far.
From the very beginning, the team has made us feel incredibly welcome and reassured, during what can be a daunting transition. The settling-in process was thoughtful and supportive,
and the staff took care to understand our child as an individual - their routines, personality, and interests.
The baby room is a wonderful environment, and M and the team have been exceptional. Their warmth, patience, and genuine care are clear every day, and it's reassuring to know our child is supported by such nurturing professionals!
The nursery has been very understanding and supportive of our work responsibilities; providing attentive care and reassurance during times of sickness. The management team are always approachable, responsive, and incredibly helpful.
We're very grateful to the whole team for creating such an open, positive, and caring environment.
Reply from Sarah Walker, Web Editor at Bright Horizons Twickenham Meadway Day Nursery and PreschoolThank you for your wonderful feedback. We're so pleased to hear how welcomed and supported you've felt from the very beginning, and that your child has settled so well in our baby room. It means a great deal to know that our team's care, understanding, and support has made a positive difference for your family. We're so grateful for your kind words and trust in our team.
from Amy B (Mother of Child) published on 29 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We had a rocky start when it came to finding a place where my daughter would settle. I came to Bright Horizons desperate and not feeling positive at all due to previous setting. From the beginning, Alyson, Hasina and team were amazingly reassuring about the process and within a few days she was a BH
baby! The baby room staff have been amazing, so patient and kind with my clingy one and they even managed to get her to sleep on her first day (unheard of!). I'm so so pleased, we look forward to the updates on the app and from the photos they send, we can tell she is genuinely happy there. She has been going for 2 weeks now so I can imagine it only gets even better from here. Thanks team
Reply from Sarah Walker, Web Editor at Bright Horizons Southgate Day Nursery and PreschoolThank you so much for sharing your experience. We're delighted to hear how supported and reassured you felt from the very beginning, and it's wonderful to know your daughter has settled so happily in the baby room. Your kind words about the team and the app updates really mean a lot to us.
from Marina G (Mother of Child) published on 24 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot recommend this nursery enough. Since my daughter started in the toddler room, she absolutely loves going to nursery and has always had a great bond with her carers. They're nurturing, friendly and fun. She's now just about to move to preschool and this remains the same.
The general environment
of the nursery feels like a big welcoming family, and the management team are also very approachable and effective, always ready to help.
The space I like the most of the setting is the garden. Big and beautiful. Children have plenty of space to run around safely. All the rooms have many different age-appropriate resources and the activities provided are engaging. The app gives parents daily information about our children and we also get lovely posts with photos of the activities they have been doing. I definitely encourage any prospective parents to join this nursery.
Reply from Sarah Walker, Web Editor at Bright Horizons Surbiton Day Nursery and PreschoolThank you so much for your wonderful review. We're delighted to hear how happy your daughter has been from the toddler room through to preschool, and that she's built such strong bonds with her carers. It's lovely to know you enjoy our family-like environment, garden, engaging activities, and the daily updates we share. Your recommendation truly means a lot to our whole team.
from Jaysri thangam A (Mother of Child) published on 24 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff and the carers are kind and they really care about the children. Leaving a child behind is one of the hardest thing but the team and the experts there just make it easy.
They also provide individual attention to nutrition and over al development of the kids.
from Aous L (Father of Child) published on 23 April 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
I am very disappointed with this nursery and feel I need to share my experience with other parents.
There have been multiple incidents involving my child, and each time there was little to no communication or reaction from the staff. What concerns me the most is the lack of responsibility and urgency
when something happens. As a parent, you trust that your child will be safe and properly cared for, but that has not been my experience.
The most serious incident was when my child had a bad injury in his mouth while at the nursery (he needed X-eay and potentially life dentists checks). I was extremely upset not only because of the injury itself, but because the staff did not react appropriately and did not treat the situation with the seriousness it required. I was not properly informed, the way the situation was handled made me feel that my child's safety was not a priority.
Unfortunately, due to these repeated incidents and the lack of response from the nursery, I would not recommend
Reply from Tom Quinn, Complaints & Continuous Improvement Manager at Bright Horizons Goldhawk Road Day Nursery and PreschoolThank you for sharing your experience. We do take your concerns very seriously and we have responded to you directly previously in reply to the correspondence that you have also shared with us. We will respond directly to your most recent correspondence shortly. In the event that you do wish to discuss your concerns further, please do reply to us directly at careandquality@brighthorizons.com.
from K P (Mother of Child) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our daughter has been attending this nursery since September 2025, and she settled in incredibly quickly. From the start, the key staff and other team members in her room have been warm, welcoming, and genuinely friendly. She is always happy and excited to see them, which is so reassuring as a parent.
During
her time here, we've noticed a huge improvement in her speech. She's constantly coming home with new words, songs, and little things she's learned throughout the day, which has been wonderful to see.
It's clear that she is very well cared for. From the daily handovers at pick-up to the photos we receive, she seems to have consistently happy and engaging days.
We're really glad we chose this nursery. It gives us great peace of mind knowing she's in such safe, caring, and capable hands.
Reply from Sarah Walker, Web Editor at Bright Horizons Shortlands Day Nursery and PreschoolThank you for such a lovely review. We're so happy to hear how well your daughter has settled and to see her confidence and speech develop. It's wonderful to know you feel reassured and supported. Thank you for trusting us with her care.
from S R (Mother of Child) published on 7 April 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
Serious safeguarding concerns.
My child attended Bright Horizons Goldhawk Road for 12 months. During that time, they sustained multiple unexplained injuries, the most recent of which required a hospital visit and X-rays.
On each occasion, staff claimed they had not seen the injury occur and were
unable to provide any explanation. This was the response almost every single time I raised concerns.
The instability at this nursery extends beyond safety. In 12 months, my child has had four different key persons - making any meaningful relationship, consistency, or developmental progress virtually impossible. We have seen no evidence of learning or development during his entire time there.
The pattern of injuries was not isolated. This was repeated, which is what ultimately led me to file formal complaints with both Ofsted and the London Borough of Hammersmith & Fulham.
Reply from Tom Quinn, Complaints & Continuous Improvement Manager at Bright Horizons Goldhawk Road Day Nursery and PreschoolThank you for sharing your experience. We do take your concerns very seriously and we have responded to you directly today in reply to the correspondence that you have also shared with us. In the event that you do wish to discuss your concerns further, please do reply to us directly at careandquality@brighthorizons.com.
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