Bright Horizons Hyde Park Day Nursery and Preschool

St James's Church, Paddington, entrance on Gloucester Terrace, London W2 3UD

Bright Horizons Hyde Park Day Nursery and Preschool, London, London
Bright Horizons Hyde Park Day Nursery and Preschool, London, London
Bright Horizons Hyde Park Day Nursery and Preschool, London, London

Bright Horizons Hyde Park Day Nursery and Preschool located in Sussex Gardens offers a warm and secure environment where children benefit from many inspiring, learning activities.

The nursery has been rated as a 'Good' by Ofsted (April 16 2016 ) and is part of the Bright Horizons portfolio which received an award from the Royal Society for the Prevention of Accidents (ROSPA) in April 2016.

The enthusiastic team of early years professionals believes children learn through play and experiences and strive to create a fun and stimulating environment for all children. The team is supported by a long standing manager who has recently celebrated 13 years with the company.

Children benefit from Bright Horizons Growing Enhancements and many extra curriculum activities are offered, including cookery club, French, music and dance. The children regularly visit local community.

The preschool children are helped with their transition to school with Bright Horizon's unique Ready for School Programme.

Group: Bright Horizons Family Solutions

Person in charge: Ingrid Walters (Manager)

Local Authority / Social Services: Westminster City Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 46

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Directions:

Follow the road around to Westbourne Crescent onto n. 6 Gloucester Terrace. Bright Horizons Hyde park Nursery is located at the rear of the main entrance of the St James Paddington Church.

Visiting:

SatNav users, please use: W2 3DD

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Bright Horizons Hyde Park Day Nursery and Preschool has a Review Score of 7.9 (7.936)

The Review Score of 7.9 (maximum of 10) for Bright Horizons Hyde Park Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Hyde Park Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.469 for Bright Horizons Hyde Park Day Nursery and Preschool is calculated as follows: ( (77 Excellents x 5) + (39 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 130 Ratings = 4.469

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.467 Points relating to the number of positive Reviews for Bright Horizons Hyde Park Day Nursery and Preschool is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.2 Target = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Hyde Park Day Nursery and Preschool?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Hyde Park Day Nursery and Preschool

  • Mother of Child
    8
  • Father of Child
    3

My son is 5 months old and going to the baby section. There are only a maximum of 9 babies and the room is newly refurbished with windows (not usual in central London). The team is nice and professional and you can see they really enjoy their job and know all the kids well. The food is done onsite and the milk and nappies are provided, which is convenient.

They regularly take two kids to the park which is great! I felt confident immediately when leaving my son there. They give you a daily report of what he has done - I am very happy to live so close to this great nursery!

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This nursery has proven to be excellent in all areas - most importantly in the care and attention my daughter (10 months) has received. She clearly enjoys her day and loves the staff - smiling when I drop her off and when I pick her up. Highly recommended!

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We fell in love with this nursery as soon as we step inside. When we saw the smile on the other kids in there. Our son is in the nursery since he was 5 months old, they do know how to play with him, feed him, sing for him. He's always clean, smiling and well rested when we pick him up (our son is full time there, 5 days a week). Every day, we exactly know what happened during the day (food, sleep, activities). When the weather is nice they always go outside or even picnic. Every member is amazing, our son smiles at everybody there. For us the most important thing is that he will learn English, eat well and learn many things.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Our son, aged 2.5 has just completed his first month at the Hyde Park Bright Horizons Nursery, attending 3 days a week. He has really enjoy it so far and we can see big improvements in his speech and vocabulary. The staff are all extremely enthusiastic and my son loves his trips to the Hyde Park playgrounds. We would highly recommend this facility.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Marketa, Bright Horizons Team at Bright Horizons Hyde Park Day Nursery and Preschool responded to this review on 11 Aug 2016:

Thank you for your comments about our nursery, we really value your opinions. Please, can I encourage you to share your comments with the nursery team, as this will help us to quickly address any issues and to ensure that we are continually providing a naturally inspiring environment.

Bright Horizons is the only Nursery and Preschool provider who has achieved the Children's Food Trust Menu Approved Award hence your feedback with regards to the food & nutrition is very important to us.

The standard of care and education my daughter receives from Hyde Park Nursery is fantastic. She genuinely loves her carers and after being away on holiday will run into their arms for a hug. Having left her at this nursery since she was 10 months old (she is now 3) means it is a great comfort that she is receiving love and educational support whilst I am working. I have recommended this nursery to many friends who have all had equally positive experiences.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Hyde Park Nursery is very good and this is due to the quality and dedication of the staff. I have never been nervous about leaving my daughter she is always eager to go. The staff always put the children's well-being first. The only downside is the facilities- it would be better if the toddler and pre-school rooms would be at ground level with windows rather than a basement. Regardless I would not consider changing nursery.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I really like our nursery and so do our 2 boys. The staff are very qualified and offer a lot of varied activities. The management is excellent and we have a real partnership with the persons in charge of our boys. The nursery has improved over time (i.e. more activities, access to the big garden, providing formula and baby bottles). This is a great nursery and I recommend it to all my friends (they almost all joined the nursery).

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

My son has been attending this nursery for 1 year, he loves it and is very happy. He has learnt so much and that has helped him progress. The staff are amazing and look after him very well.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my children have attended Hyde Park Nursery and they have both enjoyed time with friends. The staff works hard and makes an effort to get to know parents and children. However, there appears to be under staffing issues as on many occasions I have found my little ones and others with their noses very crusty and them not being wiped. I can understand they are very busy and have a lot of responsibilities. Additionally, I would hope nap time conditions for toddlers would improve. It's loud and they sleep on the floor (on very thin mattresses) breathing in very polluted air as it's in the basement. Sweeping and cleaning is also done during this time. I love the girls and I understand resource limitations, however it makes it hard for working parents not to take time off every week when kids getting ill.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Neither Unlikely or Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Poor

Safeguarding: Good

Value for Money: Poor

We highly recommend Hyde Park Nursery. Our daughter has experienced care in both the warm and comforting baby room and now in the stimulating environment of the toddler room. The passion and care of the staff and ability to listen and build relationships with our daughter has been incredible. She loves attending and we are confident that we are leaving her in the best possible hands.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Bright Horizons Hyde Park Day Nursery and Preschool responded to this review on 17 Sep 2015:

Thank you so much for your great feedback. We really appreciate it.

Choosing the right nursery for our daughter was really important for us. It was more than location, more than outside space, more than the learning structure. It was the staff, and the feeling we got when we toured the nursery; we were treated like family. That’s the feeling we wanted our little girl to feel every day when she walks in. Nine months in, we still get the feeling, and our daughter's face lights up as we enter through the gate every morning. There is not better sign that she is in the right place and being cared for by warm, but professional staff.

We highly recommend this nursery as we know how hard we looked to find the perfect place for our little girl.

How likely would you be to recommend Bright Horizons Hyde Park Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

marketa, mrkg at Bright Horizons Hyde Park Day Nursery and Preschool responded to this review on 16 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

No image found

Ingrid Walters

Job Title: Nursery Manager

Joined: 2004

Description:

At Hyde Park Nursery and Preschool we maintain high standards of care and education across our nurseries. Ingrid has been in childcare since 1988 and at Hyde Park since the nursery originally opened which was in 2004. Her experience and passion for childcare have helped to build the nursery into a safe and secure, stimulating environment for children to start their lifelong love of learning.

No image found

Phina Phina Anyikwa-Ade

Job Title: Deputy Manager

Joined: 2011

Description:

I am a Deputy to Hydepark Nursery and Preschool. I have been with Bright Horizons for over four years now and have been with Hyde Park for over three years where I have progressed from Room Leader in Baby room and Toddler room to Third in charge and now to my current role.

I started as a Nursery Nurse with our Foreign and Common Wealth Office Nursery. I have a degree in Linguistics and Postgraduate certificate in early years studies. I am very happy to be working with Bright Horizons Family Solutions and looking forward to more opportunities as I keep learning and growing.