Looking Glass Day Nursery and Preschool

75 Macmillan Way, Tooting Bec, London SW17 6AT

Looking Glass Day Nursery and Preschool, London, London
Looking Glass Day Nursery and Preschool, London, London
Looking Glass Day Nursery and Preschool, London, London

Looking Glass Nursery and Preschool operates from a purpose built premises and has under floor heating, separate sleeping area for babies and a science and art studio.

It is conveniently located close to public transport links and close to Tooting Bec Common in the London Borough of Wandsworth.

The nursery environment focuses on encouraging children’s independence and choice, which supports their learning and developmental needs. All children share access to a secure enclosed outdoor play area.

The nursery is Ofsted registered and offers a variety of extra curriculum activities including yoga bugs, theatre bugs, click IT, teddy tennis and Mr Ed music man.

Group: Bright Horizons Family Solutions

Person in charge: Nadia Kiani (Manager)

Local Authority / Social Services: London Borough of Wandsworth Council

Number of Staff: 39

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 156

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Looking Glass Day Nursery and Preschool has a Review Score of 9.6 (9.578)

The Review Score of 9.6 (maximum of 10) for Looking Glass Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 56 Reviews over all time. This Average Rating is also the rating value for Looking Glass Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 45 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.578 for Looking Glass Day Nursery and Preschool is calculated as follows: ( (431 Excellents x 5) + (201 Goods x 4) + (35 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 671 Ratings = 4.578

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Looking Glass Day Nursery and Preschool is based on 45 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 31.2 positive Reviews (156 registered maximum number of service users ÷ 5). 45 Reviews ÷ 31.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    36
  • Good
    19
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Looking Glass Day Nursery and Preschool?

  • Extremely LIKELY
    39
  • Likely
    16
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Looking Glass Day Nursery and Preschool

  • Mother of Child
    42
  • Father of Child
    13
  • Nanny/Carer of Child
    1

Since my son has moved into the older rooms, I am amazed by how much he is learning. I am always kept up to date with the topics they are doing as a group but also what his key worker is doing to support him individually with his learning and needs.
My son has been at Looking Glass for one and a half years and have had nothing but good experiences.
The management team are very helpful and easy to approach.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My experience of this nursery has been very good!
The staff here are excellent with children and in making you feel comfortable when leaving your child.
There is always a member of staff to talk to whenever you need help or advice.
Overall an excellent nursery!

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been in Bright Horizons, Tooting since he was thirteen months. From the first day, he was loved and cared for by all the staff. The main selling point for the nursery (along with lovely staff) is the big garden. The children get a good mixture of structured play and free play. I am sorry to be leaving.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

For a large nursery Looking Glass manages to provide a very personal and individual level of care for the children. Our son has been going since he was 8 months old and been loved, nurtured and cared for throughout his time at Looking Glass. The outside facilities are brilliant and very unusual for a nursery in this built up area of London. It is very special to see the bonds that develop between staff and children and amongst the children themselves.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am very happy with the Looking Glass and will be sending both children there. I'm always impressed with all the staff especially how they know everyone and all the children's names for such a big building. Everyone is friendly and seem to really care about the children. My friends cannot believe that my son is only 2 and has already had yoga and IT lessons. I'm so glad we picked Looking Glass.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The standard of care my little boy receives is excellent and I have great confidence when I drop him off in the morning that he will be well looked after and really enjoy his day.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Looking Glass Nursery has been the best thing we have ever done for our daughter. The staff here are so caring and they have given her all the support she has needed to become the wonderful little girl she is today.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Looking Glass has provided a fantastic experience for both our children. It is a loving, caring and nurturing environment with wonderful staff. We are completely satisfied with the care and support our children are given.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am happy that my son enjoys nursery and is settled with the carers in his room.
I like the fact there are lots of messy play activities but it is disappointing that there will no longer be music sessions on Wednesdays.
I hope that 'yoga bugs' will continue.
Overall I am happy with the facilities are Looking Glass.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very happy.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very happy with the activities and lovely staff. Our son is very happy.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

My son has just started at the nursery and we have a 3-year-old here already. We are very happy with the staff and their communication. Obviously, the cost is an issue - across the board - but that is government thing - more than any individual nursery.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

We are delighted with the care from the lovely ladies in the sunflower room. They are dedicated to my daughter's development health and wellbeing and we couldn't ask for better key persons.
In general, the nursery is great. I would encourage more vegetables in the daily menu and we are looking forward to hearing about more replacements to the external music/teachers/learning aids. We are disappointed at the level of increase in fees of which we have voiced to the office.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Fantastic staff, facilities, especially in summer time now it is sunny.

Would like a mix of healthier food - not just breadstick snacks - but healthy options too.

Management emails are too many with poor grammar and spelling.

But very well run, friendly and convenient.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Satisfactory

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Staff are really friendly and very good with my girls.

I would recommend this nursery to people I know as my overall experience with them over the past 3 years has been excellent.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Overall very pleased with how my daughter has settled.
I think there should be a greater variety of food offered, some days the food eaten all day has been very starch and carbohydrate heavy. (toast and cereal, breadsticks, pasta, pudding, apple slices for example)
Not enough green vegetables! I've never seen broccoli on the menu, only peas and sweetcorn. What about berries in the summers?
I don't think cornflakes are a substantial/nutritious enough breakfast.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

I am very happy with nursery. My child has become an independent eater, is social a lot, has become chatty and loves coming to nursery.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Lovely, big, well-equipped garden. Room staff in Baby room are wonderful, encouraging plenty of learning and play. My son is very happy here.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

The staff at Looking Glass are exceptional. The Lily's room team make the nursery a "home from home" for my son. I have absolute confidence in their care.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Staff are very friendly and always look after my daughter.
I'm not so happy with jam sandwiches for her tea!!
Overall very happy.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Fantastic nursey.
Fab Staff.
Very friendly.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have found the nursery and staff to be very friendly and accommodating. The settling in process was very good and I feel that my child is safe and well looked after.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very good. Staff excellent. I feel like they really care about the children. My daughter always seems to be happy at drop off and pick up. Food sounds good. Love the garden.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

I have all the good things to share and want to use every possible adjective available. The nursery staff (manager, rooms staff, key workers, chef) everyone is very professional, caring, have the patience to listen to parents and take due care of each and every child based on their requirements. Very good job done by the team. Big thank you.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My husband and I first joined Looking Glass in April 2012 with our first daughter who was 11 months at the time. It is now April 2017 and we still use Looking Glass as our 2nd and 3rd daughters attend. By the time they leave, Looking Glass will have been looking after our children for 7 years. We could not ask for a better standard of care. Our children have been loved and cared for, from the moment they arrived, not to mention all the wonderful learning through play activities.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very lovely nursery, nice rooms and staff are caring and approachable.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Overall a good experience. Staff are caring and they provide feedback when they have any concerns. I feel comfortable leaving my daughter with them.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

My son attends L.G. regularly and enjoys his stay. He interacts with various members of staff, kids and toddlers from other classes and plays and learns something new every day. The nursery plans various activities depending on the classes and also extra activities that can be attended if interested. Overall, the feedback is very positive, the staff and all the members are friendly and supportive of the kid's development. Keep it up with the hard work!

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

There is definitely improvement required at this nursery, during the last couple of months there has been numerous silly errors from the management side - one being no keys available to open the door to the nursery in the morning, which resulted in ALL the children being dropped off and kept in the garden in the freezing cold, until the key holder turned up. I was not happy about this at all, especially having to leave my kids in the cold. I have 2 at the nursery. I am also not happy with the amount of staff leavers recently.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Neither Unlikely or Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Poor

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Satisfactory

Staff: Satisfactory

Food / Nutrition: Good

Management: Poor

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Poor

Looking Glass is a brilliant setting - clean, well-equipped and very friendly. My daughter loves her mornings there. She is learning and developing well and is always so pleased to see her teachers. I couldn't ask for more from a nursery.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I'm very happy to bring the child to this nursery because I feel that she is learning so much about how to act, numbers, letters, shapes, colours, and she can play with other children of her own age.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Looking Glass Nursery provides an excellent service and care to my son. he enjoys going to nursery every day and never wants to leave.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very friendly staff.
He enjoys the activities and has healthy meals.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

I've always been happy with Looking Glass. The care is great, the teachers are passionate about their jobs and love the kids.
My toddler always comes home with new skills and excellent manners.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

Staff are very good.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Poor

Room staff are amazing!

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I have had a good experience with her development.
My baby has done good, behaving with everyone.
She is keen to speak and overall develop.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son excels at Looking Glass. The staff are wonderful and attentive. The number of varied activities and food are great.
I couldn't recommend Looking Glass enough to other parents.
He's made lots of lovely little friends.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My experience at the time I came here was really great, it was very relaxing just reasoning with the members of staff who have been very lovely and professional towards both children and parents.
Just sitting and talking and watching the staff, I'm confident that with my child attending this nursery, he will improve in areas that he needs to. I am also confident that he will be happy and enjoy his time here.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since my son started in the 1 -2's Room at Looking Glass, his speaking and social skills have really improved.
I am really pleased with his development.
The staff in the rooms are all lovely and really attentive to my son's needs.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son is very happy here, he loves the staff in pre-school, but still very much loves staff from his previous rooms.
All staff are very attentive and smiley. They're always ready with a big welcome. We've used this nursery with our eldest son, so seven years in total and have always been very happy.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Love The Looking glass, the staff are always friendly, responsive and my little boy is very happy there. It is a home from home.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery. My child is very happy and well looked after. The staff are professional and always keep me well informed of my child's development needs.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent staff throughout, children always are happy.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has attended The Looking glass nursery since he was one year old. He has settled in very well and enjoys attending each day. In each room, he has formed a strong and special bond with his key worker and the room leader in particular, which is great to see.
All staff are friendly and welcoming in his room.
The opening hours of the nursery are also very useful as this facilitates my work day.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Looking Glass is a wonderful nursery. We have been thrilled by the quality of early years care enjoyed by both our children at every stage of the nursery. The whole environment is centred on the needs of the child. Every key worker has struck a great balance between getting to know our kids as individuals, caring for their needs and guiding them in their learning. I have and will continue to recommend Looking Glass as a safe, loving and enjoyable nursery for parents to place their kids. The fantastic outside space, quality of the menu and lengthy opening hours are a real bonus on top of everything else.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I have been really happy with the staff at Looking Glass Day Nursery I was apprehensive about my 2 year old son attending a nursery while quite young. I found them very helpful and approachable as my son can be quite difficult to settle and needs a while to get used to different situations. I would never choose a different nursery and I am very sad we've had to leave. I'm grateful for everything they have done to make it easier.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started when he was 10 months old in the baby room and now at 2.5 years old he is in the 2-3 year old room. My second son has just started at 11 months old and both my husband and I couldn't be happier with the service we have received. Our children are incredibly happy and excited to go to nursery, and have been from day one. All the staff are incredibly warm and caring and very responsive to the children. Even though it's a big nursery they seem to know all the names of the children and hugs are given out to each and every one. The garden is MASSIVE and split to appropriate age groups, all the food is made on site and the handover at the end of the day is detailed.

As we are moving we have looked at a few nurseries and I can honestly say nothing compares to this nursery - it's very clean, warm and welcoming - highly recommend.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant Nursery. I have had an amazing experience sending my child there. My daughter has a lot of separation anxiety and used to cry to the extent where she would throw up. After a year in nursery, she still cries when we drop her off in the morning. The staff has been amazingly patient with her in the entire year where they would lift her up and console her, bring her back to her normal self before putting her down. They have done this everyday without complaint for the last one year. They are very patient and caring and look after the kids very well. They have helped my child become more outgoing and her learning curve has been amazing. I would highly recommend this nursery to anyone, and if you get sent to Bluebells room you are all set and don't need to worry about anything. The staff are very stable here in the nursery and carers are brilliant. If you get your child in any room monitored by these guys, go for it :)

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Management are very helpful. They are very understanding towards my needs and what I require the nursery to provide for my child. The nursery is very safe and I feel secure leaving child in the nursery's capable hands. The staff in her room are amazing and very friendly and plan wonderful activities daily for my child to be stretched and grow.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Looking Glass is a wonderful and caring nursery. All the staff are warm welcoming and know the children so well. They are always happy to take the time to discuss your child and their progress. The learning journey of each child is really well documented and each child gets a written report card each day. My daughter has gained so much confidence and learnt so many skills in her 18 months at Looking Glass. She loves going to school in the morning. I feel so lucky to have found this nursery and I recommend it to everyone I know. It is so comforting knowing that I can go to work in the knowledge that my daughter is safe and happy.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

All members of staff are friendly and approachable. Generally facilities appear well maintained and good focus on both indoor and outdoor activities. Room manager very competent, helpful, friendly but overstretched as supporting team possibly not appropriately trained or at a relevant level for age of children (pre-school) particularly one special needs individual in the room who possibly requires 1 on 1 supervision ideally I understand this may not be possible but more support for enthusiastic team would help.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Satisfactory

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Good

Marketa Cardon, Bright Horizons Team at Looking Glass Day Nursery and Preschool responded to this review on 10 Mar 2016:

We really appreciate that you have taken time out to share your feedback, your opinion is very important to us. I am going to share your comments with the Nursery Manager and ask her to speak to you. We especially take any concerns regarding safeguarding extremely seriously. I would strongly encourage you to speak to us, so we can address your areas of concerns.

I feel that the team at Looking Glass in tooting are great. Its a lovely place for my daughter to be at. The team in the office are brilliant and helpful as well as will listen to your views when you tell them something. The team in pre-school two are fantastic. I feel they do a functional job and they are great with the kids. My daughter loves it here and so do I. Wonderful team and a lovely place.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

First impressions always count. When we first entered my husband and I loved the warm reception. The staff made us feel so welcomed. The atmosphere was lovely, very baby friendly, lots of space and activities. Every day the staff will tell me of my daughter's progress which was really great to know. Their safeguarding policy is really good and I know my daughter is in great hands.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery it's staff and the environment are above and beyond all expectations. My son is treated as an individual not a pupil with love and kindness and they do all they can to integrate parenting with nursery life. A fantastic place with exceptional staff.

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery with good staff. There's always a lot of staff in the room, which gives a good combination of support and attention, but they also allow independent play, which is great for the children as well.

The toys are all in good condition and help with the kids developments. The rooms are tidy (well not at food time or messy play!!) and clean. They also have a lovely outside area, surprisingly big for a London nursery.

Both my children really enjoy going (I don't work, I choose to take them here for a couple of afternoon's as it's a great setting for them and they definitely benefit from the interaction with other kids, and time away from their mummy!)

How likely would you be to recommend Looking Glass Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

No image found

Emma Vincent

Job Title: Deputy Manager

Joined: 2016

Description:

I have been the Deputy Manager at Looking Glass since November 2016. I have a degree in Early Years and have 18 years experience working in the Early Years sector and 8 years experience as a Deputy Manager.
I am passionate about delivering and creating outstanding care and education. I am very proud to be working alongside Nadia and the team and it is my passion to give the children the very best start to their education. It is so rewarding to be a part of the early communities that I see form around me every day.
In my role as the Deputy Manager, I am as equally involved in the care of children as I am in the general management of the nursery. I think this gives me the best of both worlds as I can help develop the future of the business while taking an active part in the development of the children I so love to work with.
Here at Looking Glass, we know that your first concern is the safety of your children and we agree. I am responsible for ensuring the health and safety of every aspect of the nursery. This includes making sure that all the checks and balances are kept to, but it also means making sure that our staff are well looked after so that they, in turn, can look after your children. There is no typical day for me as there are no typical children here at Looking Glass. Every day and every child is different and I love that my job my job covers such broad scope.
I look forward to welcoming and caring for your child and hope that their and your experience here will be a long and happy one.

No image found

Nadia Kiani

Job Title: Senior Nursery Manager

Joined: 2016

Description:

I have been a senior nursery manager in Looking Glass nursery since September 2016 where I transferred over from our Streatham branch. Before I joined Looking Glass I worked my way to a senior nursery manager, from being a nursery nurse to a deputy manager. I have 17 years’ experience working in the child care sector.
My role as senior nursery manager is very varied, from making business decisions to playing with the children. I am responsible for all operational and regulatory aspects, building a vision which is shared by the whole team. I manage by effectively leading, inspiring potential and will engage my team to deliver exceptional care and education.
I love to work in partnership with my parents by developing a parent advisory committee to facilitate communication, shared information and allow parent input. Alongside Lauren and Emma, I spend time role modelling within my staff team to reflect on practice and improve the quality of care and education.
I am always keen to continue my professional development for myself and my staff teams. I have a diploma in Montessori with a distinction as well as my NVQ level3 diploma. I also have a bachelor degree in science. I love being a mum to my two sons who are 12 and 9 years old who keep me very active and I love spending time with them.