Bright Horizons Oak Lane Day Nursery and Preschool

Oak Lane, Twickenham TW1 3PA

Bright Horizons Oak Lane Day Nursery and Preschool, Twickenham, London
Bright Horizons Oak Lane Day Nursery and Preschool, Twickenham, London
Bright Horizons Oak Lane Day Nursery and Preschool, Twickenham, London

Bright Horizons Oak Lane Day Nursery and Preschool was opened in April 2016.

The nursery is just a five-minute walk from Twickenham station and is located on Oak Lane, a quiet residential road, just off the main high street.

The menu is carefully planned with professional nutritionists to offer children opportunities to experience different foods and develop healthy eating patterns.

The setting has been thoughtfully designed to meet the individual needs of your child, offering five home-bases, each specifically tailored to each different age group. Each age group has access to external play areas allowing each child to play, discover and learn in a natural environment.

A welcoming home-from-home atmosphere is created which allows each child to feel relaxed and happy amongst the enthusiastic team of childcare professionals.

The nursery offers competitive monthly fees payable via direct debit and wrap-around care with extended opening hours to support children in their learning journeys.

Group: Bright Horizons Family Solutions

Person in charge: Sandra Peacock (Nursery Manager)

Local Authority / Social Services: London Borough of Richmond upon Thames Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 71

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Directions:

Located on the corner of Amyard Park Road and Oak Lane, behind a school and next to a doctors surgery. Lots of commuting parents in a fairly wealthy area. Close proximity to the town centre and close to St. Margarets area

Visiting:

Closest station is Twickenham, only a 5 minute walk offering good links into London Waterloo. Parents walk from St. Margarets to the nursery and walk to the station to get the train.

Parking:

Drop-off spaces available

Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.8 Bright Horizons Oak Lane Day Nursery and Preschool has a Review Score of 6.8 (6.846)

The Review Score of 6.8 (maximum of 10) for Bright Horizons Oak Lane Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Oak Lane Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.0 out of 5 from 4 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.83 for Bright Horizons Oak Lane Day Nursery and Preschool is calculated as follows: ( (41 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.016 Points relating to the number of positive Reviews for Bright Horizons Oak Lane Day Nursery and Preschool is based on 4 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75 then divided by 2 = 1.875

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 4 Reviews ÷ 14.2 Target = 0.282 , then divided by 2 = 0.141

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Oak Lane Day Nursery and Preschool?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Oak Lane Day Nursery and Preschool

  • Mother of Child
    4

Our daughter joined Oak Lane Day Nursery when she was 11 months old and I am pleased to say that we've been delighted with the care given over the last 6 months. The environment benefits from being custom-built as a nursery, so everything is safe and cheerful and spacious - and perfectly suited to small children, including cosy areas for napping and cuddling. The food is good and the kids get up to all sorts of activities each day, including books, construction, music, messy play and outdoor fun. Our daughter took a shine to her lead carer straight away and when we collect her at the end of a long day, we usually find her playing away happily or being cuddled by a team member.

How likely would you be to recommend Bright Horizons Oak Lane Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Oak Lane is a fantastic nursery. Of course, it's brand new and purpose built so the environment and facilities are first rate but for us, what really made us and our daughter love the nursery was the wonderful staff. They are, without exception, kind, caring, supportive and focused on the children. Our daughter is thriving under their care. She sings on the way to nursery and is always happy and content when I pick her up, full of the lovely times she's had. We couldn't be happier and are very grateful to the team.

How likely would you be to recommend Bright Horizons Oak Lane Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Seems like my son enjoys his time here and has settled well. He is happier here than at his previous nursery and is learning and growing more thanks to the great staff.

How likely would you be to recommend Bright Horizons Oak Lane Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

This is a truly outstanding nursery, with excellent resources, professional staff and a flawless purpose built environment. I moved my son from another local nursery to this one, as the standard was much higher. Having looked at all nurseries in the area, I can honestly say it is by far the best.

The local manager, is very experienced and gives you complete confidence that your child is in safe hands. She has recruited a fantastic team around her too - everyone at this nursery is helpful, well trained and welcoming.

I like the balance between my child learning, but also having fun - they get this just right.

My son always eats the food, and sleeps well, but most important of all - has not been as unwell as he was in the previous nursery. I think largely to it having a nice outdoor space and higher hygiene standards.

There is good parking for parents too.

Highly recommend it.

How likely would you be to recommend Bright Horizons Oak Lane Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Genevieve

Genevieve Vango

Job Title: Nursery Manager

Joined: 2007

Description:

I have a wealth of experience within the childcare sector, having worked within a variety of settings for seventeen years. I have been a member of the Bright Horizons family since 2007 when Casterbridge was first acquired. I have gained my NVQ Level 3 as well as a Foundation Degree in childcare. I have developed my career from Nursery Practitioner to my current role as Senior Nursery Manager.

My experience has led me to develop a great understanding in the day to day running and management of a nursery and ensure that the care, education and safety of the children are of the utmost priority.

“I am so excited about the opening of Oak Lane Nursery and the great journey I will undergo with our children our their parents.”

Jessie

Jessie Thaker

Job Title: Deputy Manager

Description:

I started out my career over 20 years ago as a qualified Nursery Nurse. I have a broad range of experience having worked within a variety of settings from working with children in hospitals and care homes to working in a Sure Start centre. This has given me the opportunity to focus on child development and individual care at a much deeper level as well as focus on child education. My passion for child development and education grew, which led me to become a Nursery Nurse within a private nursery school. I enjoyed the challenges, rewards and opportunities for growth. I have since been working within a nursery and preschool setting, developing experiences and my passion to work with children.

Over the years, I worked my way up to Deputy Manager, working in a community and client based nursery in this position. I am very committed to my role and love the fact that each day brings something new. I am very excited about my new role as Deputy Manager for Oak Lane Nursery, to be a part of a new opening, new team and a part of the children’s new journeys.