Bright Horizons Hatch End Day Nursery and Preschool

3 Hillview Road, Hatch End, Pinner HA5 4PB
Review Us
7.9 38 Reviews
  • Bright Horizons Hatch End Day Nursery and Preschool, Pinner
A welcoming and happy nursery in Hatch End

Hatch End Day Nursery and Preschool offers all-inclusive quality daytime childcare services to children three months to 5 years within the quiet suburbs of Hatch End and Pinner in North West London.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond. With specially designed and planned room is filled with age appropriate resources and equipment. Each room is furnished with premium quality, handmade wooden furniture and play equipment from Community Playthings appropriate for each age group. They have installed some amazing ICT equipment for their preschoolers, such as a touchscreen computer and interactive SMART board, which encourage communication, language and literacy skills.

The adventure garden develops the children’s learning and physical exercise in new and stimulating ways. A dedicated, enclosed and safe area for the babies includes a tipi, up and under bridge with mirrored sides, stage area and soft Astro Turf. For the older children, there is a climbing frame, racetrack for trikes, nature and planting area, water feature, stage area, and sand pit.

With all-inclusive fees, which means you have less to pack on a busy morning, onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to your chosen branded nappies and wipes included in the fees. The kitchen holds a 5* EHO rating for food safety and hygiene and a Good Ofsted rating.

In addition, the nursery hold baby messy stay and play sessions every Friday from 10am-11am that includes painting, sand play and sensory activities. Contact the nursery directly for more information or to book your space.

They are excited to be part of your journey, book your personal tour today!
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Funding & Fees

Contact Bright Horizons Hatch End Day Nursery and Preschool to get a personalised quote.

Contact Bright Horizons Hatch End Day Nursery and Preschool to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Denise (Nursery Manager)

Number of Childcare Staff

  • 23

Total Places for Children

  • 87

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Hatch End Day Nursery and Preschool Reviews (38)

7.9

Bright Horizons Hatch End Day Nursery and Preschool has a Review Score of 7.9 (7.905) out of 10, based on 5 reviews in the last 2 years.
Over all time Bright Horizons Hatch End Day Nursery and Preschool has 38 reviews.

Overall Experience
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Date Published
  • 38
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Reviewer Connection to Bright Horizons Hatch End Day Nursery and Preschool
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Total of 38, showing 1-20
Review from Elizabeth O (Mother of Child) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery, my daughter is very happy to go in, her speech and language has come along so much. She has a fantastic relationship with her key workers, talks about them at home and has forms lovely friendships with her peers. Management team is supper friendly and always happy to help. It is one
of the pricer ones nearby but I would say it's worth it, given how well care for my little one is.
Reply from Sarah Walker, Web Editor at Bright Horizons Hatch End Day Nursery and PreschoolThank you for your lovely feedback. We're delighted to hear your daughter is happy, building great relationships and progressing so well with her speech and language. It's wonderful that you feel supported by our friendly team, and we truly appreciate your kind words and trust.
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Review from Jyoti K (Mother of Child) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has absolutely thrived at this nursery. From the very first day, the staff have been welcoming, caring, and incredibly attentive. They take the time to really get to know each child, and it shows in the confidence and happiness my little one brings home every day.
The environment is bright,
safe, and full of engaging activities that spark curiosity and creativity. I'm especially impressed with how well the team communicates - I always feel informed about my child's progress, daily routines, and any little milestones they reach.
It's clear that the staff genuinely love what they do, and that warmth makes such a difference. My child looks forward to going in each morning, which says everything. I couldn't be happier with the care and support we've received with Hatch End Bright Horizons.
Highly recommend to any parent looking for a nurturing, positive, and well-run nursery.
Reply from Sarah Walker, Web Editor at Bright Horizons Hatch End Day Nursery and PreschoolThank you for your wonderful feedback. We're delighted to hear how much your child has thrived and how supported you've felt. It's great to know they look forward to coming each day. We truly appreciate your kind words, trust and recommendation.
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Review from Nazan Q (Mother of Child) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Team at Bright Horizons, Hatch End, have been taking excellent care of my boy since he was 10 months. He's now 4.5 and preparing to go to school. The unwavering support, kindness, patience, dedication and attentiveness to the children, continues to blow me away. The learning environment is vibrant,
spacious and the education is fantastic! The tone is set by the amazing leadership team, and filters through every room- and my boy has been in all of them! The care is bespoke to each individual child's needs and the team have been sensitive to the needs of us as a family also. The nursery feels like one big family, and I'm so grateful to all of the ladies for creating a safe and nurturing environment for my little boy! You can tell that they genuinely care for the children, and shower them with affection and tenderness. I would recommend this nursery to anyone and will be sad to say goodbye to these amazing people, come the end of the academic year. Thank you ever so much.
Reply from Sarah Walker, Web Editor at Bright Horizons Hatch End Day Nursery and PreschoolThank you for your heartfelt feedback. We're honoured to have supported your son from baby through preschool, and it's wonderful to hear how much he has thrived. Your kind words mean so much to the whole team. We truly appreciate your trust and recommendation.
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Review from Jonathan H (Father of Child) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Hatch End is a brilliant nursery. Our daughter has thrived. The staff are kind and caring. We are delighted with the care and standards of education. The drop off and pick up times are convenient, too.
Reply from Sarah Walker, Web Editor at Bright Horizons Hatch End Day Nursery and PreschoolThank you so much for your wonderful feedback. We're delighted to hear your daughter has thrived with us. Our team truly appreciates your kind words and is glad the care, education and convenience have supported your family.
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Review from Amalia M (Mother of Child) published on 9 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am writing this review as a parent who had the child at this nursery.
We started in March 2025 and we was so happy choosing this branch of Bright Horizons in Hatch End.
Unfortunately, in September 2025 the management decided to move our daughter in Preschool despite the fact she missed transition
time because of her medical condition being diagnosed with severe constipation in August 2025.
They transfered her straight away without a official letter causing more stress to our little one as she refused to enter in the nursery and creating us as family lots of inconveniences. Our llittle one was keeping saying to as ' I don't like it' and we were shocked about what really happened inside and why our child was not longer happy when arrived at the nursery. The whole experience left us heartbreaking.
Unfortunately, we as parents will not recommend the childcare services of this nursery.
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Review from N S (Mother of Child) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hatch End Nursery, is an amazing nurturing environment. Our 4-year-old has been with Bright Horizons since she was 6 months old and prior to this my older daughter was also with Bright Horizons.
The staff are caring, they have excellent communication channels, the activities are stimulating and educational
for all the children. A fantastic place all round!
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hatch End Day Nursery and PreschoolThank you for your 5-star review. Thank you so much for taking the time to share your positive feedback with us!
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Review from Shubhra C (Mother of Child) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started when she was four months old only, so it was very difficult to see her off every day, but the staff and the entire team are just so warm and supportive. The manager and certain members of staff are my lifesavers along with all the others who welcome my daughter every day. They ensured
that the settling-in was smooth and comforted me as well. The daily updates about her everyday developments are a bonus, even though it must be so difficult to keep track of everything. It is just so heartwarming to see how they all take care of my daughter and involve her in activities. I can see a positive change in her, and she has already started responding to many more activities. The personalised attention is commendable. I can not thank the team enough for the secure environment they provided for my daughter. Thanks to everyone on the team!
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hatch End Day Nursery and PreschoolHello, we're incredibly grateful for your kind words and trust in our team. It's heartwarming to hear about your positive experience and the impact on your daughter's development. Thank you.
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Review from Aisha S (Mother of Child) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son had a bad experience in another setting, and we were exceptionally nervous about restarting his nursery journey. We should not have worried. The practitioners here are nurturing, kind and happy and want to work with you to help your child and you. My son is excited about attending and is actively
participating in lessons and show and tell. Thank you!
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Review from Philippa R (Mother of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started the nursery at 1 year old in the babies class and is doing so well. The support and guidance from the nursery leading up to his starting date was excellent. The staff are so experienced, knowledgeable and supportive of parents and they are great with my son. Im is very happy with Bright
Horizons Hatch End Day Nursery and Preschool.
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Review from S B (Mother of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't recommend this nursery enough! Having had two girls at this nursery at different times (one current) I feel the love and care they have for the children is amazing!
The staff and management are brilliant, always accommodating with last-minute extra days, we are kept up to date with the app and
they are always quick to answer the phones and reply to emails!
The staff in all the rooms are fabulous, they nurture and develop the kids to an amazing standard, treating each one individually!
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Review from V K (Father of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child took time adjusting to the nursery, but the staff were patient and caring.
Now she can't wait to go and enjoys her days there.
The app is great as we are left to see a glimpse of her day and what she is doing.
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Review from Annika J (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my kids love the nursery. After moving to the UK my children were welcomed so warmly and it helped them to settle a lot. They are both now confident bilingual. They love going to the nursery each day and the nursery surprises them each day with caring and creative schedules and tasks. Everyone
is just lovely and respects each child's individual needs.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hatch End Day Nursery and PreschoolHi Annika, thank you so much for taking the time to leave us a 5-star review. We are so pleased your children are loving their nursery. We will share this with the team to let them know how we are doing.
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Review from Sabina M (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic environment for your little ones to grow and develop in. Staff are always friendly, understanding, patient and provide very good attention, care and support to our children. Highly recommend Bright Horizons Hatch End Day Nursery and Preschool to all parents!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hatch End Day Nursery and PreschoolHi Sabina, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
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Review from Ann-Marie A (Mother of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son loves nursery so much he lights up when he sees his key workers. He has grown so much being there, has a lot of confidence and chooses social interaction around others quickly. His education is coming on very nicely too. I feel he is in a safe environment and can account for his days at nursery.
He loves painting and playing in the garden with his friends. He loves story time and books.
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Review from J M (Grandmother of Child) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandson is very happy at Bright Horizons. He loves the staff and goes into the nursery with a smiley face and is greeted with a great welcome by members of staff in these difficult times of Covid19. He's in 'early years' and has been taught to play with others, dance, sing, paint and to enjoy everything
he does. The staff give good information and instruction to the children and lead by example and experience with bucket loads of encouragement. The management is excellent in dealing and organising the staff and children and take great care of them all. The food is very good, and diets are looked after for each child Hatch End Nursery have structure great motivation encouraged by management, teamwork and camaraderie.
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Review from Shivali J (Mother of Child) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons is a fantastic nursery with the most loveliest staff and manager. My son has been here over one and a half years and every time I collect him he is so happy and definitely feels at home here. The staff are very encouraging and help him hugely to reach all his different milestones. His
confidence has grown and he has learnt so much while being here.
Thank you to everyone for all their support, especially during these hard times, we would be lost without them.
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Review from Rupal P (Mother of Child) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursery overall is wonderful, and what contributes to this substantially is the staff. All the staff, from those who care for the children to those who support are incredibly caring. When I drop off my daughter, I never think twice about whether she will be well looked after. The area for improvement
would be the value for money. There is no app, the staff are given dated technology, ie. cameras. The lighting in the car park is awful and likely to cause injury and damage soon. The amazing staff do what they can with the provisions, but they and the children deserve a lot more.
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Review from N H (Mother of Child) published on 8 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bright Horizons has been such a joy for my child. He enjoys the playful interaction and has progressed in his social skills and interactions. The team at Hatch End are always so kind and supportive, I really appreciate all that they do for us parents in giving us peace of mind that our children are
well looked after. Would highly recommend.
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Review from P P (Mother of Child) published on 2 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has the most exciting times whilst at nursery. The staff have all been extremely helpful and friendly especially during these tough times.
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Review from Alpesh P (Father of Child) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager of Bright Horizons Hatch End Day Nursery is fantastic. She is very approachable and helpful.


The nursery room key workers are great with my son, always encouraging him and helping him to build his confidence. They are always on hand with any queries I may have, and happy to answer. They

are always happy to help with things we have implemented at home i.e. toilet training.


I cannot say enough wonderful things about the nursery - facilities, and staff, and how helpful and encouraging they always are. Also, with the current climate and COVID-19 related way of living currently, they are always helpful with what they have implemented, following current government guidance, and constantly in contact when anything changes.

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Current Review Score: 7.9 (7.905)

Overview of Review Score

The Review Score of 7.9 (7.905) out of 10 for Bright Horizons Hatch End Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.300 for Bright Horizons Hatch End Day Nursery and Preschool is calculated as follows: ( (46 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 60 Ratings = 4.3
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.605 Points relating to the number of positive Reviews for Bright Horizons Hatch End Day Nursery and Preschool is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 number of registered child places is 17.4. 4 Positive Reviews ÷ 17.4 = 0.23
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Denise

Denise

Job Title: Deputy Manager

I have worked for 15 years in the childcare industry in total. I began as a Preschool Room Supervisor 5 years ago and am now a Deputy Manager since 2017. My little boy is at the nursery and loves every day spent there.

Aneeka

Aneeka

Job Title: Deputy Manager Joined: 2015

Hello, I'm Aneeka the Deputy Manager,


I've been at Hatch End for more than a decade, joining as a bank member of staff in 2013. Through dedicated study and hard work, I've progressed to the role of Deputy Manager. I've held this position for over two years now.


In my role as Deputy Manager, I prioritise fostering robust communication between parents and staff to address the diverse needs of both parents and children. Collaborating with Denise for over nine years, our management team functions seamlessly, working together to consistently pursue excellence.

Chloe

Chloe

Job Title: Third in Charge Joined: 2018

Hello!
I joined Hatch End in 2018 as a part time member of staff and has excelled through the years and earned a role as the Third In Charge.


Working as the Third in Charge and the room supervisor of the Toddler Room. I am organised and love creating a fun stimulating day for all our children.

Frequently Asked Questions about Bright Horizons Hatch End Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Hatch End Day Nursery and Preschool accepts?

Bright Horizons Hatch End Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Hatch End Day Nursery and Preschool Open?

Bright Horizons Hatch End Day Nursery and Preschool is open: Monday 07:00-18:30, Tuesday 07:00-18:30, Wednesday 07:00-18:30, Thursday 07:00-18:30, Friday 07:00-18:30.

How many Children does Bright Horizons Hatch End Day Nursery and Preschool have capacity for?

Bright Horizons Hatch End Day Nursery and Preschool has capacity for a total of 87 Children.

How far is Bright Horizons Hatch End Day Nursery and Preschool to the centre of Pinner?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Hatch End Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Hatch End Day Nursery and Preschool has an Enhanced Service - more info.