Bright Horizons Bank Street Day Nursery and Preschool

50 Bank Street, Canary Wharf, London E14 5NS

Bank Street Day Nursery and Preschool (formally Little Unicorns) is based on the Canary Wharf complex within walking distance of the Canary Wharf tube station (Jubilee line), ideally located for commuting parents and with buggy storage available.

Part of Bright Horizons Family, which received the Royal Society for the Prevention of Accidents (ROSPA) award in April 2018, Bank Street Nursery is located in a tranquil setting within the Canary Wharf complex.

The nursery offers a wide variety of engaging activities, which encourage children to learn and explore in a home from home environment. Children are well-prepared for the transition to school with the unique Bright Horizons Ready for School Programmes, including Growing Readers, Writers and Mathematicians.

Group: Bright Horizons Family Solutions

Person in charge: Nichola Griffin (Nursery Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 53

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.5 (maximum of 10) for Bright Horizons Bank Street Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Bank Street Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.537 for Bright Horizons Bank Street Day Nursery and Preschool is calculated as follows: ( (121 Excellents x 5) + (73 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 203 Ratings = 4.537

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Bank Street Day Nursery and Preschool is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 14 Reviews ÷ 10.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Bright Horizons Bank Street Day Nursery and Preschool has a Review Score of 9.5 (9.537)

Average Ratings

  • Excellent
    10
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Bank Street Day Nursery and Preschool?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Bank Street Day Nursery and Preschool

  • Mother of Child
    15
  • Father of Child
    2

Bright Horizons Bank Street is such a wonderful nursery, my son loves it there. All the staff are lovely and friendly and genuine and they do lots of activities with the children and show them so much love. We are so lucky to have found this nursery and got a space. They also take them outside into Jubilee Park too so they do get some outside time too which is great. Highly recommended.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

As part of the emergency childcare programme, Bright Horizons Bank Street Day Nursery and Preschool hosted my 5-year-old daughter during 3 days in the Easter half term. My daughter was placed in the preschool room. Although she was the oldest one, she didn't get bored and very much enjoyed going to the nursery. The nursery staff integrated my daughter into the nursery activities and gave her "tasks" to do to help, eg setting up the lunch and snacks, helping other children wear the "yellow jacket" when going outside etc. She loved it! Plus, she loved the food!

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.5 out of 5

Having to move our daughter to a new nursery on short notice, we found that the Bright Horizons Bank Street Day Nursery branch was very understanding and accommodating, and we were able to place her there with minimum hassle. The management and staff are always very warm and welcoming, and were supportive throughout the settling in period. After the initial hesitation of being in a new place, our daughter settled in very well and formed a strong bond with her key worker and made friends with other children in her room. There are a variety of structured activities organised for the children as well as ample opportunity for free play, and our daughter particularly enjoys the music sessions. Although the nursery lacks an outdoor play area, it benefits from natural light, and children are taken out for regular walks around the nursery. Overall, we are very pleased with the nursery, and the fact that our daughter looks forward to spending her day there is a testament to the level of care she receives.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

This is a great little Nursery. Staff to child ratios normally exceed the minimum required. My son enjoys the interaction with staff and other children. The activities performed are varied - from sand and water play, to soft play, to outside walks and play. These clearly are benefitting and advancing his development. Reports are provided on his day-to-day progress after each visit to the nursery. His Early Years Foundation Stage report is freely available to monitor his progress. Food supplied is freshly prepared and of excellent quality.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My son struggled the last term in a different nursery and we both had a difficult time settling him in. It's such a relief that we have found the Bank Street Nursery. My son, who is a highly sensitive child and is attachment parented, had settled in instantly, now happily playing with his new friends and not cried even once. I find the atmosphere at the Bank Street Nursery very positive, supportive and relaxed. My son is learning new things every day, attends a PE class in the afternoons and he is looking forward to spending time there. The nursery's staff and all the carers are excellent and very attentive. I would recommend this nursery to parents with highly sensitive children.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery! Walking distance to my workplace so has allowed me to get back to work earlier than planned. The staff are friendly and very responsive, I feel that my 8-month-old is in good hands. I love the open door policy which allows me to visit my daughter during the day and the layout of the nursery is great - the babies/children can see each other and interact between the rooms, my daughter gets to eat breakfast with older babies/toddlers, and I feel she can learn from them. Great selection of toys and books, nice range of activities and the babies get to go outside in prams for some fresh air. The nursery itself is very light and bright, big windows for natural light. Highly recommend if you are a working mum in the wharf.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Our son goes to Bright Horizons, Bank Street. He is currently in the toddler room, having started out at 13 months in one of the other rooms. We are very pleased with the nursery provision. The staff are professional, warm and friendly and very caring. The in-room activities are varied and the children invariably go outside during the day. It is not the largest nursery physically but the space is used well and we like the small-scale nature of it. Our son is very fond of the nursery workers in his room. We are in turn very grateful for the way in which they care for the children. We are always given a run through of the day on pick-up and receive periodic "formal" reports on how our son is doing. A highlight before Christmas was an hour's craft session for parents/carers and children one afternoon where parents/carers could make a Christmas decorations and cards with their child. The nursery manager seems very on the ball and the administrator is also very efficient.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

This is a great nursery. I feel confident in leaving my child with the fantastic staff. The environment is great and the team all have a friendly and supportive attitude.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

I have used Bank Street nursery as back up care and had a wonderful experience. From the time we arranged the care to the moment I picked up my little one, everyone was both professional and kind.

The nursery is conveniently located, facilities are excellent, it has natural light and even though the place is not that big, there is room enough for the children to have a good day. I felt that my baby could not be in better place for the day and I will definitely use them again if my normal care arrangements are unavailable.

Many thanks to the nursery especially to the nursery nurse for looking after my baby girl.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My girls (aged 8 and 6) attended the summer club over the August holidays and tell me that they have had a fabulous time in there.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

The nursery is really overwhelming. We really liked the nursery, and I am willing to put her back to nursery around December 2017. Very nice nursery. The staff, manager and everyone is so nice. I really loved it. Highly recommended.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are very supportive to settle my 3-year-old boy in the new environment. Although his first language isn't English, he can still make new friends in a short time. Although space is limited, they will take the kids to the outdoor park in good weather and to another day nursery with a larger indoor playground.

This is the favourite part for my boy. The happiness of the child is of utmost importance. Now he can walk to his classroom alone without crying, give his teacher a big hug and wave goodbye when I pick him up. The school is very much based on the principles of independence.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Likely

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Average Rating:   4 out of 5

Lovely nursery based in a very convenient location in Canary Wharf. My daughter has attended here initially 3 days a week, increasing to 5 this year, since she was 5 months old. Rooms are separated based on age, but breakfast is taken together and there is a real family feel to the nursery.
Whilst there is no dedicated outdoor space, the nursery ensure that each child goes out for a walk each day, and this nursery benefits from being able to use the wider Bright Horizons nursery facilities within Canary Wharf including a sensory room and soft play. The carers all clearly love working with children and are friendly and experienced.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

Really pleased with the current management at Bright Horizons Bank Street. The staff have been amazing in ensuring parents feel reassured their kids are in good hands. Thank you for your constant support in ensuring our son is well taken care of and more importantly, the parents are also taken care of.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Likely

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Average Rating:   4.2 out of 5

My daughter has been attending this nursery for 2 years and the staff are lovely and caring to all of the children that attend.

We are pleased with the range of indoor activities that the children can take part in but disappointed to now find out that they do not have the opportunity to part take in outdoor activities like they used to. This seems to impact the older children in pre-school who I feel would benefit greatly from some outdoor time each day.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Likely

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Average Rating:   3.8 out of 5

The day-care teachers in pre-school are really caring. They know each child and treat them based on individual personality. They pay attention to each child's learning, playing and eating habits. They know a child well to sense a mood change or attitude shift. One cannot fake the care and concern that these teachers exhibit about each and every child in the classroom. I will miss everyone when my daughter goes off to school but will never forget how you have made my child's formative years the best memory a child can have.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

We've had our son attend this nursery for the past 2 months. The overall experience has been very good. The drawbacks that I can think of, though, are price and lack of open, green spaces. Within those constraints, they do an excellent job.

How likely would you be to recommend Bright Horizons Bank Street Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

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