Day Nurseries Owned by Bright Horizons Family Solutions Ltd in West Midlands

Thank you Court Oak for giving my son all of your care and expertise!

I'll be making a complaint to the head office as their behaviour of management is unacceptable and putting children at risk.

My child started in September and has loved being in pre school. He settled in well and had many settling In sessions that never felt rushed. The pre school room is big and welcoming. He loves the gardens and outdoor spaces. This was a winner for us as he's very outdoorsy. The staff and management are caring, friendly and helpful.

I have already encouraged others to enrol.

My son joined Bright Horizons in October and, like many parents leaving their baby in childcare for the first time, I initially felt unsure after our first settling session. However, as the following sessions went on, I quickly began to feel more reassured.

The first few weeks of going back to work and leaving him were tough, but the team have been incredibly caring and supportive. My son is in the Baby 2 room and the staff are attentive & warm. He's built lovely bonds with them, especially his key worker, and it's reassuring to see him happily taking part in activities when I collect him.

I've also seen a big improvement in his confidence with food since starting.

Overall, we're really happy with the care & I'm glad we chose Bright Horizions!

What a lovely nursery! The environment is clean, bright, and welcoming. The staff are incredibly warm, friendly, and caring, which makes such a difference. You can really feel how much they value the children and create a nurturing atmosphere. What more could you ask for!

My daughter has been here since October 2023, first in the baby room and now in the toddler room. Our daughter is flourishing here. She's well supported and looked after by all staff and seems to really enjoy her days. The staff have also been really supportive on potty training.

It would be nice to have a picture of the meals as well to see what my child enjoys eating and to try and do that at home as well.

More feedback from staff regarding the day to day activities that children have been doing would be good, especially as out son struggles to settle into new environments.

This is a lovely nursery. The staff evidently care really well for the children and they do a great range of activities that keep them engaged. I also really appreciate the extras like boogie mites, the lending libraries and stay & plays.

My Daughter has attended bright horizons for two years now and has thrived in the care of the practitioners at their Solihull branch. The management make it their business to know all of the children within the nursery and are often seen involved in the rooms. The days are always structured with lots of learning included into the activities. Everyone within bright horizons seems very happy and like they want to be there. I am always reassured and well informed about my daughter's day. The nursery itself is beautifully maintained and the cleaning staff work hard to ensure the nursery is nothing less than perfect for the following day. I will be sad for my daughter to start school because there is a real sense of family at bright horizons. I would whole heartedly recommend this nursery above all others (I've seen them all!)

My daughter has been attending the nursery for almost a year now and we are really happy with the service. The staff are super friendly and caring, the children are offered a good range of activities including time outdoors, and there is a balanced menu. Communication is great with updates on the app throughout the day and staff providing a verbal review of the day at pick up. My daughter has only been sent home a handful of times (for a temperature), which is great as I know some nurseries are very quick to send children home for the smallest thing. Overall very satisfied and would recommend.

My child absolutely loves the nursery and has thrived with each stage of her early years. She loves all the staff and has a real connection with them, she has no problem being dropped off and the nursery has been supported at every stage including with potty training which took a while to get through.

I only have to say how amazing all staff are. Every time my daughter is at the nursery, I can carry on with my day without worrying about anything. The little one is very happy each day she's attending.

Child moved to preschool class midway through the year and it has been a smooth transition. She loves going to nursery and we are so grateful for the staff support. She has become more confident and is always keen to tell us what has happened during the day.

The staff are always happy to update us at the end of the day during pick-up. The app is brilliant and is regularly updated during the day and we love receiving pictures of what he has been up to.

Thank you very much for your excellent work.

Bright Horizons Solihull Day Nursery and Preschool is an excellent nursery and the staff have been very caring and patient with my lovely daughter. I really like the facilities, the rooms and outdorr space, I find the chef and the food arrangements very satisfactory and overall, I'm having a wonderful experience with Bright Horizons.

My little one has thrived and loves his nursery.

Wonderful place with wonderful staff. There’s always something really fun on for the children and they really do take very great care to treat each child individually. My daughter has come on leaps and bounds in her self-confidence and learning since she’s been here. Will be really sad when we have to move on to school.