Bright Horizons East Greenwich Day Nursery and Preschool

Chevening Road, Greenwich, London SE10 0LB

Bright Horizons Greenwich Day Nursery and Preschool (formerly Teddies Greenwich) offers high quality childcare and education for babies from 3 months up to children aged 5. The nursery is pleased to announce their 'Good' rating with Ofsted given in Feb 2018.

The nursery offers a unique 'Ready For School' Enhancement which ensures when your child leaves pre-school they are more then ready to attend school.

To find out more about this wonderful nursery please visit the website and book your personal tour today!

Group: Bright Horizons Family Solutions

Person in charge: Loraine Thorpe (Nursery Manager)

Local Authority / Social Services: London Borough of Greenwich Council

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 52

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9 (maximum of 10) for Bright Horizons East Greenwich Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Bright Horizons East Greenwich Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.449 for Bright Horizons East Greenwich Day Nursery and Preschool is calculated as follows: ( (152 Excellents x 5) + (112 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 287 Ratings = 4.449

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.577 Points relating to the number of positive Reviews for Bright Horizons East Greenwich Day Nursery and Preschool is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10.4 Target = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Bright Horizons East Greenwich Day Nursery and Preschool has a Review Score of 9 (9.026)

Average Ratings

  • Excellent
    13
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons East Greenwich Day Nursery and Preschool?

  • Extremely LIKELY
    22
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons East Greenwich Day Nursery and Preschool

  • Mother of Child
    15
  • Father of Child
    7
  • Grandmother of Child
    2

Bright Horizons East Greenwich Day Nursery and Preschool is a nice environment for the kids. Staff are friendly and helpful and the managers are very good. The cook on-site prepares fresh food for the children and my little one is really enjoying her experience.

The carers take a genuine interest in the children and their primary focus is the children's wellbeing. There is a small point to consider which relates to the cleanliness of the children who are sometimes left with their runny noses for a while as well as their nappies. Overall though the nursery is good.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   3.8 out of 5

Katherine O'Brrien, Digital Marketing Coordinator at Bright Horizons East Greenwich Day Nursery and Preschool responded to this review on 12 Feb 2018:

Thank you for taking the time to submit a review and thank you for your comments. I will ensure it is all fed back to the Nursery Manager for feedback.
If at any time you would like to go in and have a parent session with the Manager or your child's key worker please do let them know so they can arrange this with you. We can then give you a better insight to the activities that take place on a daily basis.

Kind Regards

Two of my grandchildren have attended the nursery. Both starting in babycare and staying until they have gone to school. The second is just making the move to the toddlers. All staff are extremely caring towards the children and you can see how happy all the children are. Always lots of activities going on and when my grandaughter left to go to school it was evident all the hard work that had been in place as the school commented on it. It’s a loving, caring environment. The garden is on the small size but the activities that are carried out in the garden outweigh this. The park is used by the nursery next door.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

Teddies Nurseries Greenwich (Bright Horizons) is great. My little one goes only 2 days a week but he is always excited to spend the day there with his friends and nursery staff. I can see him improving every time he comes home and he always looking forward going back there.
Staff that work there are always very helpful and kind. I am really glad I found this nice place for my son to go to.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

My son is in the baby room. He has bonded really well with the ladies in the room. He has made lots of new friends and the staff has encouraged him to explore and find new experiences.

They do lots of different activities throughout the week, messy and mark making.
The office staff are always on hand and deal with enquiries quite quickly.
All the staff are friendly and approachable and are able to deal with any queries.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Staff is really good. Food is properly "home-made" with care - no sugar or biscuits are given to children which is good.

However, in the early morning and at the drop-off, all the children gather in one room. (The room my daughter is in). This results in having lots of different ages with lots of noise. This makes children of younger age (such as my daughter) distressed.

Instead, they should allocate the children to their respective rooms based on age, even at the drop-off in the morning.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Likely

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Average Rating:   3.8 out of 5

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons East Greenwich Day Nursery and Preschool responded to this review on 23 Nov 2017:

Thank you for taking the time to submit your review.
I will feed on your comments to the Nursery Manager regarding the mornings and ask them to look at what they can do to accommodate.

Kind Regards

Teddies Greenwich was recommended to us and it is the first nursery for my son. We received a warm welcome from members of staff and management during our initial settling sessions. Teddies Greenwich is very accommodating with our requests and the staff are caring and diligent. My son enjoys attending the nursery. Constructively, I'd like to see more attentiveness from the staff eg. putting on jackets for the children before going to the garden/outdoors when it is chilly/rainy; It'll be good to see a mid-morning snack being introduced as this seemed to be a common practice in other nurseries.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.1 out of 5

My granddaughter attends the nursery. She is in the pre-school room. Since joining the nursery she has improved immensely. She is now recognising letters and spelling her name. She sounds the letters out and can say a letter and give a word beginning with that letter. She has always been good with her speech but she is now having a lot more understanding of conversations and comes out with words and sentences you would expect from someone a lot older. She loves the staff and the other children in her room. She is kept busy and her brain active which is what she needed. She has certainly gained a lot from this nursery.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter started in September since she started we have noticed a massive change she is so much more confident. She can say her letters and recognise them she is now learning her numbers and phonics. The range of activities and experiences she is exposed to is much more than we could give her she loves her time in preschool and never wants to leave. All family and friends have commented on the positive effects the nursery has had on her and she has a fantastic bond with all staff especially her keyworker we can't thank them enough.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Teddies Nurseries Greenwich provides a safe and nurturing environment for the children. I would not hesitate to recommend the nursery to prospective parents.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I think Teddies nursery in Greenwich is excellent as the staff make you feel so welcome, part of a family if you like. The Manager always made me and my son feel welcome from day one, and if I ever had a problem or question she always had time for me regardless. Thank you so much for being a part of our lives for the past 2 years.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Great experience and friendly staff helped my son settle in nicely. He has made friends and learns something new each day. Very happy.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

I am completely confident leaving my daughter at Teddies Nurseries Greenwich. the ladies really care about the children and my daughter enjoys her time here.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.5 out of 5

Our son started Teddies Nurseries Greenwich last September. He had difficulty settling in for starters as he was missing his previous nursery, but the teachers were amazing help. They were very caring and helped him to settle well and he started asking to go to nursery in the end. They are very supportive, kids get good attention and they love it there! We are almost sad that he is graduating today.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My son has thoroughly enjoyed his time at Teddies Nurseries Greenwich. The staff have all been very helpful and friendly. My son has made lots of friends and is going to miss them all.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   3.8 out of 5

Wonderful nursery. Children very happy to go every day. Lovely staff.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

My son has been at Teddies from twelve weeks old right through to his graduation. Teddies Greenwich staff have always bent over backwards to accommodate our needs and above all have shown such are and love to my son. He absolutely adores the staff there and will be incredibly hard to leave (this coming Friday!). I always sing the praises of this nursery. I am confident I could not have found a better, or more settled nursery anywhere in the country. In my opinion, Teddies Nursery Greenwich should win every possible award! The Manager and all the staff are incredible.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My experience at Teddies Nurseries Greenwich has been wonderful. My daughter is always excited to come in the mornings and her development has been good. The carers pay attention to detail and aware of her requirements and needs.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4 out of 5

Our daughter has been attending the nursery for the past two years now. We are very pleased with her progress so far. She has developed good social skills and advanced in general curriculum including numbers, letters, objects etc. She is getting a very good level of attention from the staff including interaction with older children. The nursery provides very healthy diet and general support around upbringing of a child.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

Both my children are at Teddies Nurseries Greenwich. The nursery is not cheap but includes everything my children need, for example, food, nappies and suncream. They have a good learning and development program and keep records on my daughter's development. If there have been any concerns they are addressed. They also have a good discipline policy which is easy to continue at home. There are also extras to the curriculum, for example, French lessons and a hairdresser also attends every 6 months. Most importantly the staff are motivated, helpful, kind and caring to my children and make every effort to ensure their time there is happy. I wish they had more outside space and a bigger preschool room.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter is always happy when we pick her up. The dedicated staff are all wonderful and we are very happy that she enjoys it at Teddies Nurseries Greenwich.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

We have loved Teddies from day one, it is not the closest nursery to us but the extra distance is definitely worth how happy both our daughter and we are with Teddies. The staff are friendly, kind and really care for the children. Extras such as regular catch ups with parents, the weekly newsletter, fathers’ day breakfasts are also great for helping parents get to know their child's carers and feel a part of the nursery.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My son is profoundly deaf and has additional complex needs. The nursery have been so accommodating, taking on board everything the specialists advise and ensuring that my son is both happy and also making developmental progress. He loves going to nursery and the staff clearly adore him. I cannot praise the staff highly enough. They really are exceptional!

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

High staff turnover.
Good, friendly people.
Kids loves it.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

Our daughter has attended Teddies Greenwich on a full time basis since she was 7 months old. Our experience of all three rooms has exceeded our expectations, and we have always felt that the staff work hard to build strong relationships with the children and provide a warm, caring and safe environment for them. our daughter has been able to experience a variety of fun and educational experiences such as yoga, computer lessons and French, and at this stage when she is preparing to leave for school, we are proud of all that she has achieved in these early years, and have a lot to thank Lorraine and all the staff at Teddies Greenwich for. Leaving your baby in someone else's care is never an easy thing to do, but the support I got in those first few weeks when I returned to work are very much appreciated, and to see how that has continued over these past three years has enabled us to have peace of mind that we made the right decision about childcare that suits our family.

How likely would you be to recommend Bright Horizons East Greenwich Day Nursery and Preschool? Likely

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Average Rating:   4.4 out of 5

Marketa Cardon, Bright Horizons Team at Bright Horizons East Greenwich Day Nursery and Preschool responded to this review on 12 Feb 2016:

Your kind thoughts and comments are really appreciated. Returning to work or choosing the right nursery can sometimes be very emotional time and we are so happy that Bright Horizons could be part of your journey. I will share your lovely feedback with the team.

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