Day Nursery Owned by Kids Planet Day Nurseries in Cambridgeshire

Reply from Emma Gillespie, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your lovely feedback. We are delighted to hear that your daughter has settled so well and that you have been happy with the care and support she has received.
It is wonderful to know that she is already benefiting socially and in her language development. Our team work hard to ensure we provide a caring, responsive, and professional environment, so your kind words mean a lot.
Thank you for taking the time to share your experience and for trusting us with your daughter's early years. We look forward to continuing to support her development as she grows and thrives with us.

Reply from Emma Gillespie, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for taking the time to share such lovely feedback with us.
We are delighted to hear how happy your son has been since he joined Chris Abell and that his transition from his previous nursery has gone smoothly. It really means a great deal to the whole team to know that he has felt welcomed, enjoyed the day trips, and all the new learning experiences. Your feedback is truly appreciated and a wonderful encouragement to all of the staff, who work so hard to create a nurturing, stimulating, and fun environment for all the children to be in. Thank you for your continued support.

Reply from Kids Planet Chris Abell, Manager at Kids Planet Chris Abell NurseryThank you for sharing your concerns and for taking the time to speak with us recently. We understand how important your child's safety and wellbeing are, and we take all feedback seriously. We are sorry to hear that some worries had been raised, and we appreciate how unsettling this can feel for any family.

Following our discussions, we reviewed the points you raised, followed all relevant policies and procedures, and observed the room to ensure that staffing, arrangements, and safeguarding practices continue to provide a safe and supportive environment for all children. The matter was addressed directly with yourself, and we are pleased this has now been resolved.

We remain committed to maintaining high standards of care and ensuring every child feels secure, happy and well supported.

Reply from Emma Gillespie, Nursery Manager at Kids Planet Chris Abell NurseryThank you very much for your kind and detailed feedback. We are delighted to hear that both your son and daughter have settled in so well and are thriving at Chris Abell Nursery. Our team is committed to providing a warm, nurturing environment and supporting each child's development, and it is wonderful to know that our efforts are making a positive impact. We greatly appreciate you taking the time to share your experience and your recognition of the care and dedication of our staff.

Reply from Emma Gillespie, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your lovely feedback! We're delighted to hear that you and your child are so happy at Chris Abell Nursery. Our team truly enjoys creating a caring and engaging environment where every child can explore, learn, and have fun, even if that sometimes means getting messy.

We're especially glad you've enjoyed the home learning packs that have been provided. It's wonderful to know they're helping families continue playful learning beyond the nursery. Celebrating diversity and nurturing each child's curiosity are both very close to our hearts, and your kind words mean a lot to the whole team.

Thank you for your continued trust and support!

Reply from Emma Gillespie, Nursery Manager at Kids Planet Chris Abell NurseryThank you for your thoughtful feedback. We are delighted to hear that both of your children have felt so welcome and settled since joining Chris Abell Nursery. It's wonderful to know that our baby and preschool teams have provided a nurturing environment where your children can thrive, feel secure, and build strong relationships with their key workers.

We're pleased that you noticed the positive atmosphere across the nursery. Maintaining a happy, consistent staff team is something we value deeply, as we know how much stability and familiarity mean to young children. The outings are indeed a highlight for us too and we love being able to extend the children's learning beyond the classroom and introduce children to new experiences in the wider community.

We appreciate your constructive feedback regarding gendered play and language. We are committed to ensuring all children feel free to express themselves, explore a range of interests, and develop without limitations or stereotypes.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your wonderful review! We're absolutely delighted to hear that you feel so positively about your experience at Chris Abell.

It's heart warming to know that our team's care, patience, and dedication are making a difference in your child's experience. We truly strive to create a safe, happy, and inclusive environment where every child can thrive, and it's lovely to hear that this comes across.

We're also so pleased that you value our learning program and the balance of play and education - seeing children grow, explore, and enjoy learning is at the heart of everything we do.

Thank you again for your kind words and for being such a valued part of our nursery community.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your kind words! We're thrilled to hear that your little one has grown into a curious, confident, and happy toddler during their time with us. Our team genuinely loves supporting each child's development, and it's wonderful to hear that their dedication and care have made a difference.

We're also glad that you've found our communication via phone and app effective - keeping families connected and informed is really important to us.

We completely understand your point about fees, and we truly appreciate your recognition that this is a broader challenge across the UK. Thank you again for taking the time to share your experience and for being such a valued part of the Kids Planet family.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that your children have thrived over the last three years and that our staff's care and dedication have made a positive impact on their early years.

It's wonderful to know that you value the variety of activities we provide, from outdoor and messy play to trips and pre-school experiences. We're also glad to hear that our initiatives for families - including the clothes swap, mini library, fruit to take home, and parent facilities - have been appreciated.

We completely understand your point about natural play areas, and we're always looking for ways to enhance our outdoor spaces even within the city centre environment.

Thank you again for your continued support and for recommending Chris Abell - it's truly a privilege to be part of your children's early years journey.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your lovely review! We're so pleased to hear that you and your daughter feel so welcome and supported at Chris Abell. It's wonderful to know that she's grown in confidence and feels happy and secure with our team - that's exactly what we strive for every day.

We're delighted that you value the variety of activities and our focus on outdoor play. The children gain so much from being outside, exploring, and learning through active experiences, so it's lovely to hear how much your daughter enjoys it.

It's always such a joy to see her busy and engaged at pick-up time - a sure sign she's had a fun-filled day! Thank you again for your kind words and for being such a valued part of our nursery community.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your wonderful review. We're absolutely delighted to hear how well your little girl has settled and to know she's thriving at Chris Abell. It's lovely to see her toddling in each day with confidence and sharing her songs on the way home - those moments mean so much!

Your kind words about our team really do mean the world. The staff work so hard to create a warm, consistent, and nurturing environment where every child can feel secure and valued, so it's wonderful to hear that this shines through. We're also so pleased that you appreciate the daily updates - it's important to us that families feel connected to their child's day.

Thank you again for your trust, support, and kind words. It's a real privilege to be part of your little one's early years journey.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your lovely review! We're delighted to hear that your little one enjoys coming to nursery each day - it means so much to know they feel happy and settled in our care.

Our team works hard to create a nurturing and engaging environment where children can explore, learn, and have fun, so it's wonderful to hear that you value the outdoor play opportunities and daily sensory activities. We also take great pride in our in-house chef and the variety of healthy meals we provide, so your kind words about our menu are very much appreciated.

Thank you again for your thoughtful feedback and for being part of our nursery family.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your lovely feedback. We're delighted to hear that your little one enjoys the baby room and that you feel supported by our caring staff team. It's wonderful to know she is settling in happily, enjoying the activities, and that our updates help you stay connected to her day.We're sorry to hear that our email responses have not always been as prompt as you would like. At times, emails can take a little longer to reply to as we may need to reach out to other departments to ensure we provide you with the most accurate guidance. We truly appreciate your patience and understanding, and we're so pleased that our reception team has been able to support you quickly in person.Thank you again for your kind words and for trusting us with your little one's care.

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you so much for your kind words and continued trust in us over the years. We're thrilled to hear you're happy with the team and the recent additions like our trips out. It's always our goal to create a caring, supportive environment for both children and parents, and your feedback truly means a lot to us!

Reply from Kayleigh Nelson, Nursery Manager at Kids Planet Chris Abell NurseryThank you for your positive review, we are happy to hear the children always spoke so fondly of us. We continue to improve as best we can with the communication and are happy to hear the effort has been noticed.

Reply from Kayleigh Nelson at Kids Planet Chris Abell NurseryThank you for your kind and thoughtful feedback. We are truly honoured to be entrusted with your child's early education and care at Kids Planet Chris Abell. It is both a privilege and a responsibility we take to heart. Your words of appreciation mean a great deal to our team, and we remain committed to providing a nurturing and enriching environment for your child's continued growth and development. We look forward to supporting your family throughout this important journey.