Bright Stars Nursery Group Ltd in Shropshire | 3 Day Nurseries

Review of
The Ark Day Nursery
from Ben R (Father of Child) published on 4 December 2025 Submitted via Website • Report

Overall Experience

My son is now in pre-school and has been looked after in every room of the nursery. Without exception all of the staff members are lovely and I feel that they genuinely care about the children.
The manager is friendly, warm-hearted and professional. She evidently strives to continually improve the

nursery and sends well thought out communications to parents. Her team all seem to have a smile on their face and they put a lot of effort into special days where the nursery children explore a fun, sporty or festive theme.
The nursery is well kept and clean. The food goes down well with my child (it's hard not to get food envy at what the kiddies get to eat!)
Children are encouraged and celebrated. The nursery staff are great at making my child feel proud of his imaginative drawings and paintings.
With the staff being so warm and friendly, it will be a genuinely sad day when I no longer do the drop-offs and pick-ups at nursery. A big thank you to all of the team for everything you do.

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Review of
Hillside House Nursery - Lyth Hill
from C G (Mother of Child) published on 7 August 2025 Submitted via Website • Report

Overall Experience

I've used Hillside Nursery for 3.5 years but it has declined in the past 12 months. Communication is poor-newsletters are inconsistent, emails often not received, and events are shared late. The app provides little info, though practitioners give good handovers. Practitioners are caring and passionate,

but management is the issue. There's heavy reliance on agency staff with no clear recruitment for permanent roles. Concerns are handled poorly, often with excuses, and management can be patronising. A serious safeguarding issue was not reassuringly addressed, and the staff member involved was later promoted. Invoices are frequently incorrect or missing. The nursery is clean and safe with a good range of activities, but learning for preschoolers (like phonics and numbers) has stopped. I once recommended this nursery but no longer can-I trust the practitioners but am tired of constant issues with no real improvement.

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Review of
Hillside House Nursery - Lyth Hill
from Sammie M (Mother of Child) published on 19 June 2025 Submitted via Website • Report

Overall Experience

My daughter started at Hillside House when she was 12 months old, and my experience has been absolutely fantastic. From day one, the staff have been warm, caring, and attentive, making the transition smooth and stress-free.
The nursery provides a safe, engaging, and nurturing environment where children

can learn & grow. The activities are well-structured, and I love being updated on the app, but also find they they balanced playtime with learning opportunities. The staff genuinely care about the children, and it shows in how happy and comfortable my daughter is when dropping or picking her up.
I highly recommend Hillside House Lyth Hill to any parent looking for a loving and supportive place for their child. It has been a fantastic experience for us so far. Three members of staff have all be very caring and supporting, thank you.

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Review of
Hillside House Nursery - Hook-A-Gate
from E D (Mother of Child) published on 17 June 2025 Submitted via Website • Report

Overall Experience

Both my son and daughter have attended Hillside, and we couldn't be more grateful for the wonderful care and support they've received. The staff have created such a positive and nurturing environment where both of my children have thrived.
Communication has always been excellent and prompt, with regular

updates shared through the app, including photos that give a real insight into what the children have been up to. At the end of each day, staff also take the time to give a thorough handover, which is always appreciated.
Throughout their time at the nursery, my children have enjoyed so many lovely experiences and made fantastic progress in their development. The team are always approachable, friendly, and genuinely take the time to get to know not only the child but the whole family too.
Thank you to everyone at Hillside for the warmth, dedication, and support you've shown our family over the years.

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Review of
The Ark Day Nursery
from E H (Mother of Child) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

A really caring environment. I am really pleased to be able to send my child to such a friendly nursery. All the team are fantastic.

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Review of
The Ark Day Nursery
from J D (Father of Child) published on 13 February 2025 Submitted via Website • Report

Overall Experience

The Ark is an outstanding Nursery. The manageress clearly runs it very well, the staff always seem pleased to be there and everyone seems to genuinely enjoy their work. When I take my daughter to nursery I go to work with 100% confidence that she is safe and happy and well looked after and no corners

are cut. I can't even drop her off at my mum's with that kind of confidence! My daughter is always delighted to see the staff when she arrives and barely even looks back to wave bye! They all know her so well that I know I can ask any one of them a question and they all know an answer. My nephew goes to a different nursery and having heard the recent news that the manageress of The Arks will be overseeing that nursery too gives us and his parents such a high level of confidence. Finally, my daughter's key worker is an absolute asset to your team. I've never met a member of staff anywhere so fitting to her role. She knows our daughter so well, always gives us detailed updates and gives us so much reassurance that she is in safe hands.

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Review of
The Ark Day Nursery
from S T (Mother of Child) published on 18 November 2024 Submitted via Postal Card • Report

Overall Experience

We are so happy with Ark Nursery. My child just started this October. All staff are very understanding and positive. We are very happy to be a part of Ark Day Nursery.

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Review of
Hillside House Nursery - Lyth Hill
from S W (Mother of Child) published on 9 September 2024 Submitted via Postal Card • Report

Overall Experience

My daughter has absolutely loved her time at Hillside. From the age of seven months, she has always looked forward to going. I look forward to sending my next there.

Reply from Lorna Morris, Manager at Hillside House Nursery - Lyth Hill

Thank you so much for your kind words. We can't wait to have your little boy.

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Review of
Hillside House Nursery - Hook-A-Gate
from A D (Mother of Child) published on 26 August 2024 Submitted via Postal Card • Report

Overall Experience

My daughter really loved her time at Millside. She has always wanted to come to nursery and is keen to talk about it afterwards. Impressions of the staff are they're very approachable and communication with the nursery has always been swift and easy. My daughter loved the staff and were kind to her.

I really for possible consideration are a little refresh on toys and books. As they look tired a little more individual or personalised uploads on the app as we know very little day-to-day. Also, reading books to be sent home with preschool children. I asked multiple times if it was happening and was told yes, but nothing ever came of it. This is a shame because it would have been nice to get my daughter ready for school with this task so she wouldn't be surprised when at school. I am aware that the other nurseries to do this.

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Review of
Hillside House Nursery - Lyth Hill
from Jonny G (Father of Child) published on 2 May 2024 Submitted via Website • Report

Overall Experience

All the staff at the nursery, are fantastic, from the management team, to the room leaders. My son has a huge grin on his face whenever he goes and his eyes light up when he sees the staff. They genuinely care so much about our little boy and his development has come on so much.
We saw a few nurseries

and Hillside was head and shoulders above the rest, couldn’t be happier with them and our little boy agrees.

Reply from Jo Randles, Manager at Hillside House Nursery - Lyth Hill

Thank you very much for your review. I am glad your son has a great time here.

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Review of
The Ark Day Nursery
from Matthew W (Father of Child) published on 24 April 2024 Submitted via Website • Report

Overall Experience

The Ark is a very friendly, welcoming team that gives outstanding care. My daughters of 3 years and the other of 10 months both go to the Ark and enjoy it very much. The staff are amazing and go above and beyond to support parents with the care of their children, the environment is well resourced with

appropriate toys and lovely outside area.

Reply from Bethany Preston, Manager at The Ark Day Nursery

Thank you so much for your lovely review! We take pride in providing outstanding care for all children.

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Review of
The Ark Day Nursery
from Nicola C (Mother of Child) published on 22 March 2024 Submitted via Website • Report

Overall Experience

We have 14-month-old twins who attend The Ark once a week. Since they’ve started there, their development has come on leaps and bounds and it’s clear they love going there (even though they get a bit upset during drop off and pick up). The staff are really good with updating us via the app. The staff

are really sensible when it comes to ringing for true concerns - temperatures, head injuries, etc, and I trust them completely to make the right decisions. The staff tell us when we pick up what they have been doing during the day - paint, soil etc. They often come home with their ‘artwork’ which they enjoy putting on display on the fridge and then keep pointing at it with pride. Special events we get something sent home (Valentine’s Day, Mother’s Day). The babies sometimes come home in their ‘emergency clothes’ which I like as they’ve clearly enjoyed their food and messy play. We live just behind the nursery and can hear the fun being had when outside which is great. Super happy.

Reply from Bethany Preston, Manager at The Ark Day Nursery

Thank you so much for your lovely review. I'm so pleased you are so happy with the care your little ones are receiving. We love looking after them!

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Review of
The Ark Day Nursery
from Natasha W (Mother of Child) published on 11 March 2024 Submitted via Website • Report

Overall Experience

Our little boy goes to this nursery. We couldn’t be happier with The Ark Day Nursery. Our little boy loves going to nursery and is always happy when he comes out. The staff are incredible, always friendly, happy and caring. Always there to answer any questions we need to ask.
They can always tell

us about his days and what he has been getting up to. Highly recommended. Thank you all.

Reply from Bethany Preston, Manager at The Ark Day Nursery

Thank you so much for your lovely review! I am so pleased you are so happy with the care your little one gets from The Ark.

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Review of
The Ark Day Nursery
from Leah E (Mother of Child) published on 11 March 2024 Submitted via Website • Report

Overall Experience

My little boy has been going to The Ark Day Nursery since 9 months old and I couldn’t fault it, already signed my second baby up to start at 9 months too. Staff are excellent and my boy really enjoys going. Clean, welcoming and friendly.

Reply from Bethany Preston, Manager at The Ark Day Nursery

Thank you so much for your lovely review! I am so pleased you are so happy with the care your little one gets from The Ark. We look forward to welcoming your newest addition to your family to The Ark…read more

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Review of
The Ark Day Nursery
from J C (Father of Child) published on 11 March 2024 Submitted via Website • Report

Overall Experience

Our Little boy started in January and he has settled so well, staff have been very supportive as it is an anxious time for new parents leaving their little ones in a new environment. All staff and management team have been supportive and reassuring for us leaving him.
We love the app, it's great to

keep updated with information and photos.

Reply from Bethany Preston, Manager at The Ark Day Nursery

Thank you so much for your lovely review! I am so pleased you have felt supported during your child's transition into nursery life.

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Review of
Hillside House Nursery - Lyth Hill
from Rebecca P (Mother of Child) published on 7 February 2024 Submitted via Website • Report

Overall Experience

A wonderful nursery in the most beautiful setting. The trust I have in the staff is unwavering, I’m so grateful for their dedicated care, ensuring not only my child's wellbeing but also providing reassurance for us parents. The nursery embraces diversity, creating an inclusive environment.
The staff

here go above and beyond, my little boy loves it and always comes home so happy and content. It has a real family feel and I feel so lucky that my boy has been able to attend such a top-quality setting!

Reply from Jo Randles, Manager at Hillside House Nursery - Lyth Hill

Thank you so much for your lovely review. I am so pleased you feel that your son is so well supported here. We love looking after him and will continue to support him in every way!

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Review of
Hillside House Nursery - Lyth Hill
from Susan Q (Mother of Child) published on 11 January 2024 Submitted via Website • Report

Overall Experience

My child loves going to nursery, she gets excited when she sees her key person. She is always met at the door with a smile and hug. The staff there are very caring and always give me detailed feedback. I am confident leaving my daughter there as I know she is safe and happy. The manager has a lovey

caring nature and always meets us when we go and pick our daughter up from nursery.

Reply from Jo Randles, Manager at Hillside House Nursery - Lyth Hill

Thank you very much for your review. I am glad your daughter enjoys nursery.

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Review of
Hillside House Nursery - Hook-A-Gate
from Tom A (Father of Child) published on 4 January 2024 Submitted via Website • Report

Overall Experience

Excellent staff who let you know what they have been up to during the day. The facilities are all up to date, clean and tidy. My daughter is always happy to go to nursery and always comes home with a smile.

Reply from Paige Firmstone, Nursery Manager at Hillside House Nursery - Hook-A-Gate

Thank you for your kind review Tom, it has been our pleasure to support your daughter and family during her time with us at Hillside! We look forward to continuing to care for your family. Kind…read more

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Review of
Hillside House Nursery - Hook-A-Gate
from A M (Mother of Child) published on 20 December 2023 Submitted via Website • Report

Overall Experience

All of the staff makes an incredible effort to make both parents and children feel welcome and safe. You can tell how much my baby enjoys it and how she has developed a nice connection with the carers, which makes me feel good as a parent, to leave my baby in their care.

Reply from Paige Firmstone, Nursery Manager at Hillside House Nursery - Hook-A-Gate

Thank you so much for your lovely words and kind review. We have loved welcoming you to Hillside supporting your Baby and family on the beginning of your nursery journey.

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Review of
Hillside House Nursery - Hook-A-Gate
from Ed B (Father of Child) published on 3 October 2023 Submitted via Postal Card • Report

Overall Experience

Hillside Hook-A-Gate was such a pleasure for our children to attend. The staff seem very attentive and caring. They try hard to stimulate the children to learn.

Reply from Paige Firmstone, Nursery Manager at Hillside House Nursery - Hook-A-Gate

Hi, thank you very much for your kind words. We really enjoyed being a part of your child's nursery journey at Hillside, and we're pleased we can still support your family.
Many thanks

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Day Nurseries Owned by Bright Stars Nursery Group Ltd in Shropshire

Bright Stars Nursery Group Ltd Locations in Shropshire (3)

Bright Stars Nursery Group Ltd Reviews in Shropshire (114)

The Ark Day Nursery

Hillside House Nursery - Lyth Hill

Hillside House Nursery - Lyth Hill

Hillside House Nursery - Hook-A-Gate

The Ark Day Nursery

The Ark Day Nursery

The Ark Day Nursery

Hillside House Nursery - Lyth Hill

Hillside House Nursery - Hook-A-Gate

Hillside House Nursery - Lyth Hill

The Ark Day Nursery

The Ark Day Nursery

The Ark Day Nursery

The Ark Day Nursery

The Ark Day Nursery

Hillside House Nursery - Lyth Hill

Hillside House Nursery - Lyth Hill

Hillside House Nursery - Hook-A-Gate

Hillside House Nursery - Hook-A-Gate

Hillside House Nursery - Hook-A-Gate

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