Day Nurseries Owned by Bright Stars Nursery Group Ltd in West Midlands

Bentley Manor is a fantastic nursery. The staff are really caring and go the extra mile. The facilities are great and the outdoor space amazing. My children are / have been really happy here. I would highly recommend!

We have had received the best care and service for both our children. Each stage of the journey is excellent and the staff are outstanding in their role. They have always shown great care and dedication to helping and understanding the needs of our children and have always been inclusive with us to share their journey too.

My 3 year old twins have made great progress in a nurturing environment where they have been encouraged and challenged to try new things, they have both grown in confidence and independence thanks to the experienced staff.

My son has been with the Natural Child Care Company for almost 2 years. The manager and staffs are all very friendly, supportive and proffessional in their role. My son loves going to the nursery every morning and always looking forward to playing and learning with his friends and staffs. The nursery has always gone above and support my son through his time at the nursery. He has developed and improved his speaking and listening so much that we were shocked due to his health condition being a little slower than other children. We always recommend to friends and families as we have put my son in many nurseries prior to coming to here and this is the only one where he was looked after so well and cared for like home. We always feel at ease going to work knowing he is safe and sound. Picking him up at the end of the day is rest assuring as he doesnt want to leave and alot of the times he is stilk kept busy. Lots of hugs and kisses at all times when ever he is low or feeling sad.

My children love attending the nursery.The staff are attentive and are always welcoming towards us. If we do ever have any issues, the staff are supportive and rectify the issues very quickly. Unfortunately, I believe the sudden increase in fees are not justified; especially with the recent Ofsted ratings.

Our daughter has been at the nursery since she was a baby, and we've been consistently impressed with the care and attention she's received. The transition to the Tweenies room was handled wonderfully- smooth, thoughtful, and clearly focused on her needs. The management team is always approachable and responsive to feedback, and it's clear they genuinely care about the children and their development. There's a great variety of activities that keep the kids engaged. We couldn't be more pleased.

He always seems to eat well at goes in and comes home happy.

I came to the nursery to collect my granddaughter after my own daughter had had her second child. It was a calm environment when I walked in and all workers were busy with the children .. my granddaughter was having her nappy changed by her key worker at the time. Children were being read to and others playing independently. A very happy relaxed atmosphere considering so many young children were in there ..

My daughter started in the baby room in April 2025 and we have been so happy with the level of care she has recieved. All the staff have been so incredible, attentive, friendly and caring and we feel this has really helped her settle in with ease! In fact, the moment we approach the door, she has the cutest grin on her face! Her development has come on leaps and bounds and we are very proud of her and how she has adapted to all the staff and children at NCC Shiney. The only one negative thing I would say is that the app is not the best / user-friendly and we have to wait until the end of the day to see the updates, which is poor compared to other apps I have seen. It would be great if the management could review this.

Thank you Bentley Manor for everything you do to make our child happy there and for your support to us as first-time parents!

Fantastic nursery, my daughter always enjoys her time at Bentley Manor, the ladies who care for her are all brilliant, loving and support her development, they are also really easy to speak to about anything on your mind - everyones i really feel wants the best for your child. They offer stay and play sessions around seasonal times, which are a great addition to enable parents to spend time with their child in the nursery setting. They really prioritise time spent outdoors, and have the ground space to do this brilliantly. Great nursery, would highly recommend.

An excellent choice.

It is also great that meals, milk and nappies are all included as on nursery days I know that all of that is sorted and I don't need to worry about what to feed her! Couldn't recommend this nursery enough for babies - the staff are wonderful and I totally trust them to look after my child!

My daughter started attending the nursery just before she turned one, beginning in the Baby room. Within a couple of days she had already settled into the room and routine, and felt very comfortable around the staff. She was happy to be dropped off at nursery and started to build relationships with the other babies in the room very quickly. She has been in Tweenies since the summer, and continues to be really happy in this room. I feel she's well known and supported by the staff, is growing in self-confidence and is learning so much - from a language, motor skills and relationship-building perspective.

My children have had a great experience at the nursery, they have always had a good connection with their key person and drop-offs have been straightforward. The staff make a concerted effort to get to know each child on an individual basis and their likes and dislikes. Since attending the nursery, my children have made great progress in their vocabulary, their confidence, their social skills and their physical abilities. Transitions from the baby toom to tweenies room and tweenies room to tots room have been smooth with plenty of adjustment time for the children to get used to the new room. Outdoor areas are fantastic.

I have a good experience with the nursery, their staff are amazing mainly the three girls in tots, but their app is not good, my son doesn't eat a lot so I think the food is not great. Their activities are very good and my son is learning lots.

Since my daughter has started she has been made feel so comfortable and has thrived in the nursery. She looks forward to going there every day. Staff were so welcoming and so helpful and supportive! Couldn't ask for better! Can't thank them enough.

Our eldest daughter started in March 2021 during the COVID pandemic& and eft for school last August. She had such a happy 3.5 years at NCC, thanks to the care and dedication of the amazing staff there - you have always made us feel confident that you care for our children as we would want you to. It was an anxious time for us to hand her over to be cared for by others when she had mainly only been with the two of us because of the pandemic, but we soon learned of what a special group of people the staff at this nursery are. Our younger daughter started in June this year and she has settled in so well. The staff have made the transition from babies to tweenies so smooth for her and she now happily walks off into the room when we drop her off! We are so grateful to each and every staff member who has cared and continues to care for our daughters, the past 3.5 years. As a family we feel that you have taken care of all of us, our daughters really love you, and all the staff here will forever have a special place in our hearts.

Our daughter has been safe, cared for, and happy ever since she started at NCC. Her key workers know her, and know us, and let us know what's going on. She has made friends, and her speech is developing at pace. She's happy to go in every morning. The management team are more than open to feedback, and actively seek it from parents.

Two of our boys went to Bentley Manor Childcare Centre full-time since they were each 6 months old. It's such a wonderful nursery with lovely grounds, caring staff and great management. We will miss this nursery so much, thank you so much for looking after our boys all these years!