Having two children attend Little Big Steps over the past 4 years, I've seen dramatic changes and improvements over the last year particularly.
Room leaders are clearly highly trained, professional and deeply care about the wellbeing and development of the children.
I've observed management really lead by example and prioritise fairness, safety, inclusivity and good communication with parents.
Real thought goes into children's experience here, from who would be their best suited key worker to working on appropriate milestones and development phases for each individual.
Cleanliness, friendly staff across all room's, nice secure outside play area, creative play opportunities are all other positives I can say with confidence.
It's hard to find any significant fault currently worth mentioning and from my experience, any minor issues are normally dealt with swiftly.