Partou Little Big Steps Day Nursery & Pre-school

The Park Centre, The Park, Daventry Road, Bristol BS4 1DQ
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8.2 66 Reviews
  • Partou Little Big Steps Day Nursery & Pre-school, Bristol
Partou Little Big Steps Day Nursery & Pre-school in Knowle provides exceptional care and education for children aged 0 - 5.

The nursery has been based in the Park Centre for many years and with its redevelopment they have recently moved in to a spacious, new purpose-built building nestled within its grounds.

The nursery is divided into separate playrooms for different age groups - from the cosy baby room all the way up to the exciting pre-school and children of different age groups have their own outdoor play areas.

Little Big Steps provides a wide variety of fun educational experiences led by qualified teachers and childcare practitioners. The highly-qualified team prepare children for primary school using Early Years Foundation Stage (EYFS) guidelines.

The nursery's educators put a strong emphasis on learning through play and tailor activities to children's individual interests and needs. Staff have paediatric first aid and safeguarding training and all have undergone enhanced DBS checks.

Children at the nursery enjoy a varied seasonal menu filled with fresh fish, meat, fruit and vegetables – which can be altered to suit any special dietary requirements.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 19

Total Places for Children

  • 86

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

Partou Little Big Steps Day Nursery & Pre-school Reviews (66)

8.2

Partou Little Big Steps Day Nursery & Pre-school has a Review Score of 8.2 (8.213) out of 10, based on 9 reviews in the last 2 years.
Over all time Partou Little Big Steps Day Nursery & Pre-school has 66 reviews.

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Reviewer Connection to Partou Little Big Steps Day Nursery & Pre-school
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Total of 66, showing 1-20
Review from C E (Mother of Child) published on 12 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little one is about to graduate from Little Big Steps and has had the most wonderful time here for the last 4 years. There was a very uncertain, scary time back in November 2024 which was tough as a parent and felt nervous about sending them back in, but it was the best decision. The staff were brilliant
at settling them back in and even more attentive to the children's needs. I have no doubts in my mind that they are well looked after as they come home every day happy and smiling.


I would happily recommend LBS to any one of my friends and I am sure my little ones would say the same.


We recently had a graduation party in which they really did pull out all the stops and had the most wonderful morning. I was amazed at the time and effort it must have taken the staff and on a weekend too. Very impressed!

Reply from Leah Hannon, Home Manager at Partou Little Big Steps Day Nursery & Pre-school
Thank you for your heartfelt review! We are thrilled to have been a part of your child's growth and development over the past 4 years. We are so glad we were able to ease your worries and provide a…read more
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Review from Georgina B (Mother of Child) published on 11 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
If you are looking for a nursery that will genuinely support, nurture, and engage your child in their early years - look elsewhere!
There is a complete absence of understanding or acknowledgement of what my child is capable of. It's as if the nursery is simply a place to contain children rather than
help them grow. The so-called "activities" lack variety, planning, or basic imagination. The level of care borders on negligent. Staff turnover is out of control; familiar faces disappear without any word to parents. I spent over a month requesting a parents' evening - just the bare minimum - a simple review using the Birth to Five framework. Not only was this ignored, but neither the meeting nor the documentation ever materialised. This nursery is chaotic, poorly run, and emotionally exhausting for any parent trying to be involved. The lack of structure, consistency, and genuine care is appalling. My child deserves better, every child does - and so do their families.
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-school
We are sorry to read about your experience. We take these concerns seriously and have reached out to you directly to listen further. Thank you for bringing this to our attention. Kind regards, Rachel.
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Review from M W (Father of Child) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a wonderful time being shown around. All staff and management have been inviting and kind and made us feel very welcome. They are all extremely approachable and i feel my children would be safe with all individuals in a very comfortable environment through all rooms. Great job Little Big
Steps, keep being brilliant!
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-school
Thank you for taking the time to share your experience with us! We are thrilled to hear that you and your family felt welcomed and safe during your visit. We appreciate your kind words and excellent…read more
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Review from Alice G (Mother of Child) published on 9 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
It's taken me a very long time to sit down and consider writing this review. My primary concern has always been the safety of other children and parents need to hear what I have to say. My at time, 11 month old son, was involved in a safeguarding issue in this nursery. I won't give details, the whole
ordeal was awful and heartbreaking from start to finish. As a parent it's your worse nightmare, they failed in their basic duty of care in keeping babies safe. After the incident taking place, I also can't describe the awful treatment and mishandling we received at the hands of Partou. The incident took place in November and to this say we havnt received a refund for the day my child was mistreated in this nursery. His incident wasn't isolated, a number of incidents took place and to this day I don't know the full outcome of the investigation.
Please do not send your babies here.
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-school
Dear Alice,
Thank you for taking the time to share your experience. We are truly sorry to hear how distressing this has been for you and your family. We understand how deeply upsetting it must be to…read more
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Review from Claire M (Mother of Child) published on 28 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely, caring learning environment for our daughter, she has really thrived at little big steps and loves being there. Especially love the outdoor aspects and trips to the fields etc. Teachers really care about her and know her well. Food is great. If I had to ask for something more, it would be more
proactive info, news letters etc. Otherwise all good!
Reply from Leah Hannon, Home Manager at Partou Little Big Steps Day Nursery & Pre-school
Thank you so much for your kind words! We are thrilled to hear that your daughter has thrived at Little Big Steps and loves being here. We are committed to providing a caring and stimulating learning…read more
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Review from L O (Mother of Child) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been coming to Little Big Steps since she was a year old and has always absolutely loved it! Every room is clean and fully equipped with toys and activities suitable for that age range. The food always sounds really nice and I'm often told my daughter has second and third helpings! The
staff are all so lovely and seem to have goo relationships with the children. Would highly recommend Little Big Steps to any parent.
Reply from Leah Hannon, Marketing at Partou Little Big Steps Day Nursery & Pre-school
Thank you so much for your kind words! We are thrilled to hear that your daughter loves Little Big Steps and that you have had such positive experiences with our clean facilities, tasty meals, and…read more
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Review from Odysseas T (Father of Child) published on 24 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are happy with the overall nursery service,our kid seemed to enjoy being there and we see a constant progress on him.
He is more sociable and also has learn a lot more new words and they been supporting with potty training.
Reply from Leah Hannon, Home Manager at Partou Little Big Steps Day Nursery & Pre-school
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Review from Jasmine T (Mother of Child) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Without this nursery, I would be unable to work - the team enables me to leave my child knowing he is safe and having fun. I think as mums we deal with a lot of guilt with putting our children into childcare, but with little steps, it definitely makes me feel at ease and allows me to focus on work while
I'm there. Cannot recommend highly enough!
Reply from Erin Lowe, Family Care Team at Partou Little Big Steps Day Nursery & Pre-school
Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help.
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Review from Emily J (Mother of Child) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Little Big Steps has been and continues to be a fantastic nursery for both of our daughters over the past 4 years. They both settled in quickly due to such attentive and caring staff and have always been happy to go there. Staff are friendly and I have always felt comfortable and happy knowing my daughters
were in their care. The sensory room and large outdoor play areas are huge assets and it's convenient for dropping off/collecting with the site car park. The new facilities of the nursery give it a great modern feel and it is always clean throughout. Would certainly recommend it.
Reply from Louise Walsh, Reviews Team at Partou Little Big Steps Day Nursery & Pre-school
Thank you again for taking the time to let us know how we did.
Please don't hesitate to reach out if there's anything additional we can do for you.
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Review from Jodie P (Mother of Child) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Little Big Steps provide a fantastic service. My son has a brilliant time at nursery and the staff really consider his interests when setting up activities.
It’s great that everything is included in one price too!
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Review from Arun K (Father of Child) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Little Big Steps is absolutely brilliant place to start, our son has enjoyed every day of going to nursery despite he is not good at English. Our son was welcomed with open arms, by such a nice and professional staff. The team have been great at helping him settle in, it is great to see staff inform
us daily on the collection of what our son did and enjoys/is upset with, also receiving information and pictures of what he is doing each day is great. The most our son enjoy is the outdoor area which is brilliant. We can see he has improved a lot in the last year and we highly recommend Little Big Steps to any of our friends and family.
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Review from H S (Mother of Child) published on 3 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has settled well in nursery after starting buttercup room in January.
The staff are friendly and very accommodating. The range of activities and resources they provide are top quality- using open ended resources to promote the children’s imagination and creativity whilst playing.
He’s very
excited to move to the big room for his last year before starting school next September.
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Review from Justine B (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really happy with Little Big Steps, on the whole, our daughter seems to be really happy which is the most important thing. The staff and facilities are lovely, nice outdoor play area and she seems to enjoy the food. The only criticism would be communication. Would be nice to have more information on
how my daughter is getting on and how the staff feel her development is going. We see some photos in the learning book and get some info when we pick her up which is great but would be nice to get more detailed info. Also if any areas of learning are being focused on at any time would be good to know.
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Review from E R (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic little nursery, they care so much for our little ones. The baby room staff are brilliant, really responsive to the little ones, and the toddler room provides great on site activities. On site sensory room and large outdoor space. They also now have a mini bus so looking forward
to seeing our kids go on adventures further afield.
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Review from J H (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son enjoys going to nursery at Little Big Steps. The staff are always very good at communicating and were supportive when we had input from Speech and Language therapist. My son especially enjoys the outside space where he can run around and play with other children. There is a good flow between
the inside and outside.
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Review from Aimee S (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going since April 2023, and we haven’t had any issues. The staff inform us every day on collection of what he’s done throughout the day as well as what he’s eaten and drank. The nursery has a good vibe to it and all children seem happy when arriving/leaving.
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Review from D T (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My girl started nursery more than a year ago and enjoys going to Little Big Steps. She’s excited to go every morning and very happy when she gets back. They do a lot of activities every day: sensory, role play games, singing, arts and crafts and she built her confidence to speak and interact with other
children in all environments. Staff is very friendly and very close to children, treating them with care and empathy.
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Review from D R (Stepfather of Child) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose the nursery initially because of the way it felt when we came into the nursery. It was clean, bright, open and we liked the fact that all rooms had easy access to the garden. The staff are welcoming and friendly and my stepson has really settled into his room. We get lots of information about
his day and the communication is really good. He eats well and it's actually helping him, because he is quite fussy at home.
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Review from Jane M (Mother of Child) published on 20 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are really pleased with Little Big Steps Nursery and feel happy and confident dropping our daughter off there in the mornings. She took a little while to adjust to nursery life, but the staff have all been great at helping her to feel comfortable. Now nursery is a happy part of her routine and her
days seem filled with lots of fun activities.
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Review from Abi K (Mother of Child) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team are absolutely amazing. You can so clearly see the care and attention they put into each child - my daughter loves it and they worked so hard to settle her in and it’s really paid off. She loves going to nursery! The activities always seem to be varied and lots get packed into the day which
is great.
Sometimes communication/ emails seem to get a bit lost but at the same time I can completely appreciate the pressures nurseries are under at the moment, and that caring for the children is obviously the top priority!
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Current Review Score: 8.2 (8.213)

Overview of Review Score

The Review Score of 8.2 (8.213) out of 10 for Partou Little Big Steps Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.106 for Partou Little Big Steps Day Nursery & Pre-school is calculated as follows: ( (59 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (14 Very Poors x 1) ) ÷ 104 Ratings = 4.106
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.107 Points relating to the number of positive Reviews for Partou Little Big Steps Day Nursery & Pre-school is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2. 7 Positive Reviews ÷ 17.2 = 0.407
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (10)

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Frequently Asked Questions about Partou Little Big Steps Day Nursery & Pre-school

What is the Age Range of Children that Partou Little Big Steps Day Nursery & Pre-school accepts?

Partou Little Big Steps Day Nursery & Pre-school accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Partou Little Big Steps Day Nursery & Pre-school Open?

Partou Little Big Steps Day Nursery & Pre-school is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Partou Little Big Steps Day Nursery & Pre-school have capacity for?

Partou Little Big Steps Day Nursery & Pre-school has capacity for a total of 86 Children.

How far is Partou Little Big Steps Day Nursery & Pre-school to the centre of Bristol?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Little Big Steps Day Nursery & Pre-school to verify any information. View our terms and conditions. Partou Little Big Steps Day Nursery & Pre-school has an Enhanced Service - more info.