Partou Little Big Steps Day Nursery & Pre-school

The Park Centre, The Park, Daventry Road, Bristol BS4 1DQ
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9.5 78 Reviews
  • Partou Little Big Steps Day Nursery & Pre-school, Bristol
Partou Little Big Steps Day Nursery & Pre-school in Knowle provides exceptional care and education for children aged 0 - 5.

The nursery has been based in the Park Centre for many years and with its redevelopment they have recently moved in to a spacious, new purpose-built building nestled within its grounds.

The nursery is divided into separate playrooms for different age groups - from the cosy baby room all the way up to the exciting pre-school and children of different age groups have their own outdoor play areas.

Little Big Steps provides a wide variety of fun educational experiences led by qualified teachers and childcare practitioners. The highly-qualified team prepare children for primary school using Early Years Foundation Stage (EYFS) guidelines.

The nursery's educators put a strong emphasis on learning through play and tailor activities to children's individual interests and needs. Staff have paediatric first aid and safeguarding training and all have undergone enhanced DBS checks.

Children at the nursery enjoy a varied seasonal menu filled with fresh fish, meat, fruit and vegetables – which can be altered to suit any special dietary requirements.
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Funding & Fees

Contact Partou Little Big Steps Day Nursery & Pre-school to get a personalised quote.

Contact Partou Little Big Steps Day Nursery & Pre-school to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 19

Total Places for Children

  • 86

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

Partou Little Big Steps Day Nursery & Pre-school Reviews (78)

9.5

Partou Little Big Steps Day Nursery & Pre-school has a Review Score of 9.5 (9.456) out of 10, based on 20 reviews in the last 2 years.
Over all time Partou Little Big Steps Day Nursery & Pre-school has 78 reviews.

Overall Experience
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Date Published
  • 78
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Reviewer Connection to Partou Little Big Steps Day Nursery & Pre-school
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Total of 78, showing 1-20
Review from A K (Father of Child) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having two children attend Little Big Steps over the past 4 years, I've seen dramatic changes and improvements over the last year particularly.
Room leaders are clearly highly trained, professional and deeply care about the wellbeing and development of the children.
I've observed management really
lead by example and prioritise fairness, safety, inclusivity and good communication with parents.
Real thought goes into children's experience here, from who would be their best suited key worker to working on appropriate milestones and development phases for each individual.
Cleanliness, friendly staff across all room's, nice secure outside play area, creative play opportunities are all other positives I can say with confidence.
It's hard to find any significant fault currently worth mentioning and from my experience, any minor issues are normally dealt with swiftly.
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Review from Chloe C (Mother of Child) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to admit I was a little apprehensive about sending my daughter to LBS due to events that have happened there in the past. However, I am so pleased we have decided to send her here. She has settled so well into the baby room, she has learned new actions and new words and her confidence is growing
everyday. I feel confident dropping her off and leaving her with the team in Daffodils, they are so lovely and my daughter seems to like them aswell which is great. Everyone who we have met at LBS have been friendly and always make a point to say hello in the corridor. The additional activities such as the valentines stay and play, and World Book Day are a great addition and helps keep parents involved. We have been kept up to date on her progress and her day via the app, and we always get a little debrief at the end of the day when we come to pick her up. I wouldn't hesitate to send my future children to LBS, or recommend to family and friends!
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Review from Suraj T (Father of Child) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son Suryansh attends Partou Little Big Steps Day Nursery & Pre-school in the Buttercups group, and we are extremely happy with the care he receives. He joined at 1 year 4 months old and has completed five months, during which we've seen great progress in his speech, reactions, confidence, and independence.


He

has eczema and wheezing issues, and the staff take exceptional care by applying his prescribed creams 4-5 times daily and giving inhalers when needed, which gives us real peace of mind. A special thanks to Miss Honey for always going the extra mile for Surya. The team also carefully manages his special dietary requirements and keeps parents involved by encouraging us to share photos from special events at home. We truly appreciate their dedication and support.
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your wonderful feedback. We are thrilled to hear about your child's progress and the care he receives in our nurturing environment. Our team is dedicated to providing reliable support and ensuring every child's needs are met with honesty and compassion. We appreciate your trust in us and look forward to continuing this joyful journey together.
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Review from Georgia B (Mother of Child) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at LBS about 6 weeks ago and it has been such a positive experience for us all. She's settled in really well already thanks to the kind, gentle and caring staff. They're even managing to get her down for naps (which is a real challenge) - amazing! We get lots of detailed updates
throughout the day via an app which is always reassuring. We've also really noticed her development has come on so much since she started at nursery, both her speech and motor skills.
We were able to join a stay and play at nursery recently and it was so lovely to see first hand how comfortable our daughter is there with the wonderful staff who care for her. Our big thanks to the fab team in Daffodils!
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for sharing your wonderful experience with us. We are thrilled to hear how well your daughter is settling in and developing her skills with the support of our caring team. It's heartwarming to know that our updates provide reassurance and that you enjoyed the stay and play session. We are committed to providing quality childcare and nurturing each child's growth in their early years. Thank you for taking the time leave a review.
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Review from C E (Father of Child) published on 2 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the staff at LBS DR particularly since the incident with Ofsted. We have noticed a marked change in practice and culture about the core staff. We have a 1 year old and a 4 year old at the nursery as well as nieces.
Although we feel that they could try to organise some events outside
of the nursery or trips, on the whole we are happy with the communication and how our children feel at nursery. We appreciate the courtesy calls when an incident happens. This shows us they care.
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your kind words about our staff and the positive changes you've noticed. We truly value the trust you place in us for your children's early years and are committed to providing quality childcare. Your feedback about organising events is appreciated, and we will certainly consider it as we continue to nurture a caring and supportive environment. We're glad to hear that our communication and courtesy calls have made a difference for your family. Thank you for taking the time to leave a review.
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Review from S S (Mother of Child) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started at Little Big Steps in June 2025. He settled in so quickly with the help of the staff in the baby rooms and loves his time there, often talking about the staff and his nursery friends when he gets home. We've found that improved staffing levels has led to an improvement in communication
from the nursery generally, and our son continues to thrive there. Thank you very much!
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your wonderful feedback! We are so happy to hear that your son has settled in well and enjoys his time with us. Our team is dedicated to providing a nurturing and caring environment, and it's great to know that our improved communication and support have made a positive impact. We look forward to continuing this journey together in his early years of learning and growth.
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Review from L C (Mother of Child) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with our experience at Little Big Steps Nursery. My son has been with the nursery for quite a while now and has progressed through many of the different classes, from the baby room all the way up to Bluebells. Watching his journey through each stage has been so reassuring and
heartwarming.


From the very beginning, the staff have been incredibly caring, nurturing, and attentive. In the baby room, they made us feel completely at ease, providing a safe and loving environment where he could settle and grow in confidence. As he moved up through the rooms, we've loved seeing how each class builds on the last - encouraging independence, creativity, and social skills in such a natural and supportive way.


Now in Bluebells, he continues to thrive. His confidence has grown so much, his communication skills have developed beautifully, and he comes home excited to tell us about his day, his friends, and all the fun activities he's been doing.


We would highly recommend.

Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your wonderful feedback. We are so glad to hear that your son has thrived in our caring and nurturing environment. Our dedicated team works hard to provide a reliable and quality curriculum that supports each child's journey through their early years. We appreciate your trust in us and are thrilled to be part of your family's experience.
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Review from V G (Mother of Child) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice and friendly staff, lovely place organised and clean .
I was very happy with my first kid being there and now my second one is really enjoying too.
The option for early seating is really helpful.
Reply from Rachel Fryer, Home Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your wonderful feedback! We are thrilled to hear that both your children are enjoying their time with us. Our caring and friendly team are dedicated to providing a nurturing environment for your family. We appreciate your trust in us for quality childcare during these important early years.
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Review from E M (Mother of Child) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Feel at ease the minute we drop our daughter to nursery. She has built great relationships with staff and other children and is always happy when we peak through the door before collection. Communication and feedback from staff and management is great. The nursery as a whole is very welcoming and has
been great for our girls development. Couldn't recommend enough!!
Reply from Rachel Fryer, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you so much for your wonderful review. It means a great deal to hear that you feel at ease the moment you drop your daughter off, creating that sense of trust and comfort is so important to us. We’re delighted that she has built such strong relationships with both the team and the other children, and that she’s always happy.

We also really appreciate your kind words about our communication and feedback. Ensuring families feel informed and supported is something we take great pride in. It’s lovely to know that you find the nursery welcoming and that it has positively supported your daughter’s development.

Thank you for your recommendation and for taking the time to share such thoughtful feedback. It truly means a lot to the whole team.
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Review from D C (Mother of Child) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely happy with this nursery. The staff are kind, patient and truly care about the children. Our child feels safe, loved and happy every day, which means everything to us as parents. Communication with the team is great, and we really appreciate how attentive and supportive they are. We
highly recommend this nursery to any parent looking for a warm and nurturing environment.
Reply from Leah Hannon, Manager at Partou Little Big Steps Day Nursery & Pre-schoolWe are thrilled to hear that your child is happy and thriving at our nursery! Our team are dedicated to providing a safe and loving environment for all our little ones. Thank you for your kind words and recommendation.
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Review from John F (Father of Child) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I truly feel that the nursery has improved so much, both personally and in its overall structure. The staff are incredibly friendly, caring, and dedicated. I feel confident knowing that our Noah is happy and enjoying himself there.
Thank you for the difference you're making every day. Kudos to Emma
and the whole team for looking after these little angels - you're doing an amazing job and making a real difference to the world.
Reply from Rachel Fryer, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your amazing review! We are thrilled to hear that you have noticed our improvements and that your little one is happy in our care. Our team is dedicated to making a positive impact, and we are grateful for your kind words.
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Review from Lindsey M (Mother of Child) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at LBS have been extremely caring and nurturing towards our daughter, especially her key person and the assistant manager, Emma. Our daughter really admires her teachers and it is clear she loves interacting with them. The facility is great and the activities they plan are excellent.
Reply from Rachel Fryer, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you so much for taking the time to share your positive experience with our team at Little Big Steps. Our team is dedicated to providing a caring and nurturing environment for all of our children, and we are so glad your daughter loves interacting with them. Thank you for choosing us for your child's education. We look forward to continuing to nurture her growth and development.
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Review from C E (Mother of Child) published on 12 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little one is about to graduate from Little Big Steps and has had the most wonderful time here for the last 4 years. There was a very uncertain, scary time back in November 2024 which was tough as a parent and felt nervous about sending them back in, but it was the best decision. The staff were brilliant
at settling them back in and even more attentive to the children's needs. I have no doubts in my mind that they are well looked after as they come home every day happy and smiling.


I would happily recommend LBS to any one of my friends and I am sure my little ones would say the same.


We recently had a graduation party in which they really did pull out all the stops and had the most wonderful morning. I was amazed at the time and effort it must have taken the staff and on a weekend too. Very impressed!

Reply from Leah Hannon, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for your heartfelt review! We are thrilled to have been a part of your child's growth and development over the past 4 years. We are so glad we were able to ease your worries and provide a safe, welcoming environment for your little one. Your trust and recommendation mean the world to us. Thank you again for choosing Little Big Steps and for celebrating your child's graduation with us!
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Review from Georgina B (Mother of Child) published on 11 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
If you are looking for a nursery that will genuinely support, nurture, and engage your child in their early years - look elsewhere!
There is a complete absence of understanding or acknowledgement of what my child is capable of. It's as if the nursery is simply a place to contain children rather than
help them grow. The so-called "activities" lack variety, planning, or basic imagination. The level of care borders on negligent. Staff turnover is out of control; familiar faces disappear without any word to parents. I spent over a month requesting a parents' evening - just the bare minimum - a simple review using the Birth to Five framework. Not only was this ignored, but neither the meeting nor the documentation ever materialised. This nursery is chaotic, poorly run, and emotionally exhausting for any parent trying to be involved. The lack of structure, consistency, and genuine care is appalling. My child deserves better, every child does - and so do their families.
Reply from Rachel Fryer, Manager at Partou Little Big Steps Day Nursery & Pre-schoolWe are sorry to read about your experience. We take these concerns seriously and have reached out to you directly to listen further. Thank you for bringing this to our attention. Kind regards, Rachel.
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Review from M W (Father of Child) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a wonderful time being shown around. All staff and management have been inviting and kind and made us feel very welcome. They are all extremely approachable and i feel my children would be safe with all individuals in a very comfortable environment through all rooms. Great job Little Big
Steps, keep being brilliant!
Reply from Rachel Fryer, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you for taking the time to share your experience with us! We are thrilled to hear that you and your family felt welcomed and safe during your visit. We appreciate your kind words and excellent review. Kind regards
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Review from Alice G (Mother of Child) published on 9 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
It's taken me a very long time to sit down and consider writing this review. My primary concern has always been the safety of other children and parents need to hear what I have to say. My at time, 11 month old son, was involved in a safeguarding issue in this nursery. I won't give details, the whole
ordeal was awful and heartbreaking from start to finish. As a parent it's your worse nightmare, they failed in their basic duty of care in keeping babies safe. After the incident taking place, I also can't describe the awful treatment and mishandling we received at the hands of Partou. The incident took place in November and to this say we havnt received a refund for the day my child was mistreated in this nursery. His incident wasn't isolated, a number of incidents took place and to this day I don't know the full outcome of the investigation.
Please do not send your babies here.
Reply from Rachel Fryer, Manager at Partou Little Big Steps Day Nursery & Pre-schoolDear Alice,
Thank you for taking the time to share your experience. We are truly sorry to hear how distressing this has been for you and your family. We understand how deeply upsetting it must be to feel let down in a space where trust and care should be a given.
Due to the sensitive nature of the concerns you have raised, we would really value the opportunity to speak with you directly. This would allow us to revisit the situation together and offer as much clarity and support as we can. Please do feel free to get in touch via customerservice@partou.co.uk, and we will make it a priority to respond.
We also want to ensure that practical matters, such as the refund you mentioned, are properly addressed. A refund form was shared with you in November, and if you are still open to completing it, we would be more than happy to process it for you.
We take all feedback seriously and remain fully committed to providing a safe, caring environment for every child entrusted to us.
Kind regards,
Rachel
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Review from Claire M (Mother of Child) published on 28 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely, caring learning environment for our daughter, she has really thrived at little big steps and loves being there. Especially love the outdoor aspects and trips to the fields etc. Teachers really care about her and know her well. Food is great. If I had to ask for something more, it would be more
proactive info, news letters etc. Otherwise all good!
Reply from Leah Hannon, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you so much for your kind words! We are thrilled to hear that your daughter has thrived at Little Big Steps and loves being here. We are committed to providing a caring and stimulating learning environment, with a focus on outdoor activities and field trips. Our teachers truly care about each child's growth and development. We appreciate your feedback and will work on improving our communication with proactive newsletters. Thank you for choosing us for your child's education!
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Review from L O (Mother of Child) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been coming to Little Big Steps since she was a year old and has always absolutely loved it! Every room is clean and fully equipped with toys and activities suitable for that age range. The food always sounds really nice and I'm often told my daughter has second and third helpings! The
staff are all so lovely and seem to have goo relationships with the children. Would highly recommend Little Big Steps to any parent.
Reply from Leah Hannon, Marketing at Partou Little Big Steps Day Nursery & Pre-schoolThank you so much for your kind words! We are thrilled to hear that your daughter loves Little Big Steps and that you have had such positive experiences with our clean facilities, tasty meals, and caring staff. We strive to provide a fun and nurturing environment for all of our little ones. Thank you for recommending us to other parents!
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Review from Odysseas T (Father of Child) published on 24 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are happy with the overall nursery service,our kid seemed to enjoy being there and we see a constant progress on him.
He is more sociable and also has learn a lot more new words and they been supporting with potty training.
Reply from Leah Hannon, Manager at Partou Little Big Steps Day Nursery & Pre-schoolThank you again for taking the time to let us know how we did. We hope you have a great day!
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Review from Jasmine T (Mother of Child) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Without this nursery, I would be unable to work - the team enables me to leave my child knowing he is safe and having fun. I think as mums we deal with a lot of guilt with putting our children into childcare, but with little steps, it definitely makes me feel at ease and allows me to focus on work while
I'm there. Cannot recommend highly enough!
Reply from Erin Lowe, Family Care Team at Partou Little Big Steps Day Nursery & Pre-schoolThank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help.
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Current Review Score: 9.5 (9.456)

Overview of Review Score

The Review Score of 9.5 (9.456) out of 10 for Partou Little Big Steps Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.506 for Partou Little Big Steps Day Nursery & Pre-school is calculated as follows: ( (170 Excellents x 5) + (37 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (14 Very Poors x 1) ) ÷ 231 Ratings = 4.506
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Partou Little Big Steps Day Nursery & Pre-school is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Partou Little Big Steps Day Nursery & Pre-school

What is the Age Range of Children that Partou Little Big Steps Day Nursery & Pre-school accepts?

Partou Little Big Steps Day Nursery & Pre-school accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Partou Little Big Steps Day Nursery & Pre-school Open?

Partou Little Big Steps Day Nursery & Pre-school is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Partou Little Big Steps Day Nursery & Pre-school have capacity for?

Partou Little Big Steps Day Nursery & Pre-school has capacity for a total of 86 Children.

How far is Partou Little Big Steps Day Nursery & Pre-school to the centre of Bristol?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Little Big Steps Day Nursery & Pre-school to verify any information. View our terms and conditions. Partou Little Big Steps Day Nursery & Pre-school has an Enhanced Service - more info.