Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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9.9 185 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Shirley Robinson (Nursery Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (185)

9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.926) out of 10, based on 42 reviews in the last 2 years.
Over all time Tynemouth Nursery at Billy Mill has 185 reviews.

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Reviewer Connection to Tynemouth Nursery at Billy Mill
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Review from A W (Mother of Child) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased I sent my son to Tynemouth nursery. My whole experience of the nursery has been outstanding. Communications are great - the online diary to see photos and what your child has done, eaten, nappies etc keeps you in the loop. The hand over when collecting your child is great! My son's keyworker
has been amazing and my son bonded with her from the off! My son has great fun and they’re always doing another activity/ theme which means each day is different!
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Review from Megan B (Mother of Child) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two have attended this Nursery and my 2 nephews and niece also attended! My youngest child's journey comes to an end tomorrow after my two children have attended since 2019! They are a fantastic nursery, the staff are all lovely and my children had great memories here! They have made great renovations
since 2019 creating such great spaces for the children and the garden is a lovely area! I would highly recommend this nursery to all. They have really given my children and my nephews and niece the most amazing start!
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Review from V S (Mother of Child) published on 4 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I could give this nursery more than 5 stars I would. My daughter has attended since November 2020 and we absolutely love it. The staff are lovely; right down to the nursery cook, who provides a delicious and varied menu every day, to really widen your child’s culinary experience. The setting is beautiful
and so well equipped for each age group, including a safe and stimulating garden area for outdoor play and learning. They even have a forest school! Mentioning the staff again; they are just brilliant! Many of them have been there for years, which, not only points to a wealth of experience but is also a massive testament to the workplace, I feel. The Early Years Foundation Stage provision is second to none and the girls are just so approachable and informative about anything and everything that’s important to you. My daughter has just had her graduation ceremony and it was amazing. From start to finish, Billy Mill is the best choice I ever made. Don't hesitate to send your child there. You won’t regret it.
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Review from K S (Mother of Child) published on 28 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Billy Mill have been incredible. Our son has thoroughly enjoyed his time there and knowing how much he loves going to nursery has certainly made my days at work easier, knowing he's in very safe and capable hands! He will miss his friends and the staff at nursery and we can't thank you
enough for being such an important part of his life so far! Our son is also a coeliac, and the nursery have done amazingly in keeping to his specific dietary needs.
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Review from Nathaniel H (Father of Child) published on 28 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is such a warm, safe environment and I have always felt that when I leave my child, they are in very safe hands. My child’s key workers have been fantastic in getting my child ready for reception. I’ve been kept in the know every time something is needed or changed. My child comes home very
happy and eager to go back which I have loved about sending her to the nursery. I would like to thank everyone.
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Review from C M (Mother of Child) published on 28 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Truly outstanding staff, they genuinely care for each and every child in their care. They have nurtured both my children from the age of 9 months until they left for primary school. They are a wonderful nursery and I am so so glad that we chose to send our children to Tynemouth Nursery at Billy Mill.
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Review from Stephanie W (Mother of Child) published on 9 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son currently attends the baby room and always looks like he has such a fun time. The girls are all lovely and make sure we get regular updates via the app throughout the day. If our son is unsettled when I drop him off then they always follow up to reassure me that he's ok.
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Review from A F (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank the staff enough for what they do for both our children. The nursery is well equipped for the children to play safely and learn both inside and outside with lots of consistent activities each week. All staff there have a fantastic ethic and approach to each child. They genuinely care for
each child individually. As parents, we have total peace of mind knowing our children are left in such a nurturing environment. Never have my children ever had a negative reaction to going to nursery which speaks volumes to me as a mother. My eldest always has a brilliant day and has built great friendships with the children there. Both kids are developing beautifully and I truly believe it’s in part to the fantastic support and exposure they get at Billy Mill. We get daily detailed diaries of how their days have gone and up-to-date new observations. The nursery is fully flexible with my shift patterns too and really work with you to accommodate the childcare you need. Truly deserve their outstanding award.
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Review from C M (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been going to this nursery for around 6 months now and she loves it. I can’t thank the nursery enough for their support in her development. Before sending our daughter here, we visited a lot of other nurseries in the area but didn’t feel as comfortable and welcome as we did with this
nursery.
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Review from H M (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is a lovely, friendly place with welcoming staff and a relaxed atmosphere. I feel as though the staff really know my child well and take her preferences and personality into account. Would highly recommend it!
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Review from R J (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery. Both my children attended here, my daughter still goes. The staff are brilliant and the nursery manager is always so accommodating with any requests. Couldn’t have wished for a better nursery.
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Review from R K (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Billy Mill is the perfect nursery for my son, they're just what I was looking for. When I collect him and the staff tell me about his day I can tell they know his personality very well, the feedback isn't generic like it tends to be at other nurseries. My son is eager to go back as soon as we leave
and I am so happy to have found such a lovely, friendly nursery, the staff are wonderful!
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Review from Emma R (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at this nursery for 2 months now and in these 2 months, he has learnt so many new skills. He is talking more, socialising with children more and overall much more confident. I always get full feedback on his day and the child diary on the app is a lovely insight into what he is doing,
while I work. Every nursery worker is friendly and approachable.
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Review from Donna M (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love this nursery and my little girl does too, she has been going there every day for the past two years and the change in her is unbelievable. They do so much with kids to help with their development. I can’t recommend it enough - a 5-star rating from me.
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Review from Glen L (Father of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has only been attending Tynemouth nursery for a short period of time, but he has come on in great leaps and bounds since he has been attending. They totally get him and how to handle him as he is on the pathway for Autism and is non-verbal. Every day he comes home happy and having done something
new, which at his previous nursery didn’t happen. They talk with great pride and enthusiasm about our son when we come to pick him up at home time. The nursery makes my partner and myself feel totally involved with his learning, which we take home with us and continue at home. He is learning to use PEC cards with them and this has helped him tremendously at nursery and home. They have had such an impact on him our only regret is that we didn’t bring him to Tynemouth Nursery sooner.
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Review from S B (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughters love coming to nursery, they come home with so many stories about different activities they’ve done throughout the day. They do so many different things that no two days are the same for them and they learn so much. The staff are super friendly and get to know each child and their interests.
I’ve had all 3 of my children attend this nursery over the years and would always recommend them. I never have to worry because I know my girls are safe and happy when they are there.
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Review from Kathryn B (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our children started at this wonderful nursery last month. I was worried about how they'd settle in a new setting, but I needn't have been. From our first interaction with the staff at Tynemouth Nursery at Billy Mill, we knew we'd made the right choice. The care provision is excellent, the activities
they provide are outstanding, I always feel like my children are in the very best hands and they love their time there!
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Review from Ashleigh L (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Tynemouth Nursery Group with all 4 of our children since 2010, and everyone who works there is fantastic. Such a warm and friendly environment for the children, and we feel completely at ease leaving our babies in the safe hands of all the staff who work there. Have recommended Tynemouth
Nursery Group to everyone who asks, and will continue to do so. Thank you all.
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Review from Rosie W (Mother of Child) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the experience my little girl is getting at Tynemouth nursery, at Billy Mill. She is always really excited to tell me what they've been doing each day. The staff are all lovely to speak to and give you all the information you need. My daughter obviously thinks very highly of them
too. You're kept well up to date about what your child has been learning and what they've had to eat. The menu sounds amazing and me and my partner often joke about wanting to attend so we can get the dinners ourselves! During the February half term, they had an amazing programme of extra activities including visitors and trips out. These also tied into the topic they'd been learning about before the holidays. Thoroughly satisfied with the whole experience.
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Review from E C (Mother of Child) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Tynemouth Nursery @ Billy Mill for almost a year now. From the first day at the nursery, we have noticed a great boost in her confidence with socialising with both adults and children. The staff at the nursery are always so welcoming and communication is great. She has
learnt so much through the variety of activities/play that she gets involved in.
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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (463 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 497 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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