Tynemouth Nursery at Billy Mill

They have been more than willing to accommodate nutritional and dietary needs, and are actually really understanding when it comes to children getting ill, being willing to take them unless they are genuinely too ill. Young ones tend to get snotty frequently, and I hear stories from other parents who have their children sent home just because they are snotty with a cold.

Our little one has settled so well in Ladybird's room, thanks in no small part to the wonderful, caring staff. They have taken such a nurturing, fun and invested approach to our child, who has come on so much since starting. I love how varied the activities are, how happy our child is there and how secure and loved they are. The children play outdoors, twice a day, enjoy healthy varied meals and are treated as the wonderful little individuals they are. Handovers and observations are always detailed and specific and the app they use to update you throughout the day is great. So happy we chose here and so grateful for the wonderful staff.

I can't recommend the nursery enough. The support, guidance and general care they have given our daughter has been amazing. They have really helped her develop into a thoughtful, inquisitive and confident young girl and we are so grateful.

The staff at Billy Mill are absolutely exceptional! From day one of my son starting they have provided a caring, loving and educational environment where children can thrive. My little boy has come on leaps and bounds and it is clear to see how happy and settled he is. The staff in his room are fantastic and he is genuinely happy to go. His key worker is brilliant and has taken the time to not only build a relationship with my child but with us as parents too, which makes leaving him that much easier. The entire staff are amazing and I couldn't think of a better nursery.

My child started in September and I could not be anymore happy with the nursery and the staff. They helped her settle in perfectly. They even helped ease me as a parent. The staff are all so welcoming and helpful. I'm so glad I chose this nursery.

My little boy has been so well cared for since he started in September. I am confident he is safe and his key worker genuinely cares about him. I am kept informed and upto date with what he has been up to and he is supported to develop and learn.

Overall, I highly recommend Tynemouth Nursery. The loving atmosphere and diverse activities make it a wonderful place for children to grow and thrive.

My child's personality is valued and nurtured by the staff. I can't really ask for much more. I appreciate the sense of belonging nursery gives for my child. A good foundation for sense of self before school. Thank you.

I'd like to give a personal thanks to all of the staff.

My eldest has been at this nursery for over 3 years and my youngest a year now. The staff are all excellent and both my children love coming here and have come on so much. I would definitely recommend this nursery!

The staff are all lovely here, everyone always greets my child by name as we come in and always makes time for them. If we ever have any concerns they always take time out to address these with us. My child absolutely loves going to nursery and happy to go to any member of staff which as a parent makes me confident that they feel safe and happy.

All staff know my grandson's name and speak to him directly. A wide range of play and learning techniques. Outside Play encouraged daily. Choice provided at all times. Great variety of healthy food choices and meal plan. Encouraged to use utensils effectively. My grandson loves to go to his nursery and reaches out to staff. I am happy to leave him with such caring staff, knowing he is in a happy and safe environment.

Our daughter has been at Tynemouth Nursery at Billy Mill for the last 9 months. With our first daughter, we used another nursery so have experienced using another provider. I can honestly say there is no comparison! All the staff are super friendly and helpful here. Our daughter runs into the nursery for cuddles with her favourites! We know she is well-fed and looked after. The daily updates always help too. Thank you all very much!

The most amazing nursery in the area, with super friendly and supportive staff, an amazing system for messaging and seeing updates on your child and so many activities and crafts done in the nursery. I couldn’t recommend this nursery enough they’ve had my daughter from 8 months old and she loves going.

Amazing staff. Kind helpful and professional. My son has really embraced attending and meeting his milestones and even exceeding them since starting in September. My work is not flexible and could have been very stressful for childcare but the nursery has been amazing, especially the manager. I also want to mention two ladies with whom my son has built an amazing therapeutic relationship, in which has helped him settle in and supported him with the transition from home to nursery.

My boys attend Billy Mill. I have to send a review for the stay-and-play that nursery ladies have set up for the children and parents of children with special needs. A brilliant session for the children and parents. Being a parent of a child with special needs can be a lonely place at times. All the parents are in the same boat and the children can be themselves. They both work so hard and the stay and play show the dedication they have, so the families of special needs children can come together. Sharing ideas and experiences with one another. The children loved it being in their safe place and with their support workers. They put loads of thought into the toys being sensory orientated and snacks being what the children like. They are thoughtful, experienced staff, that go and beyond for the children and their families that attend the nursery. They will always hold a special place in mine and children’s hearts.

Fantastic nursery, highly recommend it. All the staff are friendly and welcoming our little boy started when he was 2 years old. He is now in preschool aged 3 years 10 months and loves every day that he attends the additional activities made available each term are amazing. Our little boy is happy thank you!

My one-year-old started nursery a few months ago and he started learning more and playing independently. This nursery also provides the development assessment for my child to know him better. Also, they provide daily updates and pictures will keep me updated with his daily activities.

Would definitely recommend to anyone.

Billy Mill have accommodated my son with open arms. He has special needs and his behaviour can be challenging but they worked with him so positively. Experience of other nursery settings where his needs weren’t being met, it was a worry hoping it wouldn’t happen again. But they’ve built a positive relationship with him, supporting his needs and his challenges. They’ve brought out the best him in and we can see he thrives within the setting. He loves coming to nursery and engaging with both his peers and staff alike. I couldn’t have asked for a better educational setting for him. Thanks for making your nursery inclusive for all children.