Tynemouth Nursery at Billy Mill

The nursery is such a warm, safe environment and I have always felt that when I leave my child, they are in very safe hands. My child’s key workers have been fantastic in getting my child ready for reception. I’ve been kept in the know every time something is needed or changed. My child comes home very happy and eager to go back which I have loved about sending her to the nursery. I would like to thank everyone.

The staff at Billy Mill have been incredible. Our son has thoroughly enjoyed his time there and knowing how much he loves going to nursery has certainly made my days at work easier, knowing he's in very safe and capable hands! He will miss his friends and the staff at nursery and we can't thank you enough for being such an important part of his life so far! Our son is also a coeliac, and the nursery have done amazingly in keeping to his specific dietary needs.

Our son currently attends the baby room and always looks like he has such a fun time. The girls are all lovely and make sure we get regular updates via the app throughout the day. If our son is unsettled when I drop him off then they always follow up to reassure me that he's ok.

Cannot thank the staff enough for what they do for both our children. The nursery is well equipped for the children to play safely and learn both inside and outside with lots of consistent activities each week. All staff there have a fantastic ethic and approach to each child. They genuinely care for each child individually. As parents, we have total peace of mind knowing our children are left in such a nurturing environment. Never have my children ever had a negative reaction to going to nursery which speaks volumes to me as a mother. My eldest always has a brilliant day and has built great friendships with the children there. Both kids are developing beautifully and I truly believe it’s in part to the fantastic support and exposure they get at Billy Mill. We get daily detailed diaries of how their days have gone and up-to-date new observations. The nursery is fully flexible with my shift patterns too and really work with you to accommodate the childcare you need. Truly deserve their outstanding award.

We have used Tynemouth Nursery Group with all 4 of our children since 2010, and everyone who works there is fantastic. Such a warm and friendly environment for the children, and we feel completely at ease leaving our babies in the safe hands of all the staff who work there. Have recommended Tynemouth Nursery Group to everyone who asks, and will continue to do so. Thank you all.

Both of our children started at this wonderful nursery last month. I was worried about how they'd settle in a new setting, but I needn't have been. From our first interaction with the staff at Tynemouth Nursery at Billy Mill, we knew we'd made the right choice. The care provision is excellent, the activities they provide are outstanding, I always feel like my children are in the very best hands and they love their time there!

My daughters love coming to nursery, they come home with so many stories about different activities they’ve done throughout the day. They do so many different things that no two days are the same for them and they learn so much. The staff are super friendly and get to know each child and their interests. I’ve had all 3 of my children attend this nursery over the years and would always recommend them. I never have to worry because I know my girls are safe and happy when they are there.

Our son has only been attending Tynemouth nursery for a short period of time, but he has come on in great leaps and bounds since he has been attending. They totally get him and how to handle him as he is on the pathway for Autism and is non-verbal. Every day he comes home happy and having done something new, which at his previous nursery didn’t happen. They talk with great pride and enthusiasm about our son when we come to pick him up at home time. The nursery makes my partner and myself feel totally involved with his learning, which we take home with us and continue at home. He is learning to use PEC cards with them and this has helped him tremendously at nursery and home. They have had such an impact on him our only regret is that we didn’t bring him to Tynemouth Nursery sooner.

I love this nursery and my little girl does too, she has been going there every day for the past two years and the change in her is unbelievable. They do so much with kids to help with their development. I can’t recommend it enough - a 5-star rating from me.

My son has been at this nursery for 2 months now and in these 2 months, he has learnt so many new skills. He is talking more, socialising with children more and overall much more confident. I always get full feedback on his day and the child diary on the app is a lovely insight into what he is doing, while I work. Every nursery worker is friendly and approachable.

Billy Mill is the perfect nursery for my son, they're just what I was looking for. When I collect him and the staff tell me about his day I can tell they know his personality very well, the feedback isn't generic like it tends to be at other nurseries. My son is eager to go back as soon as we leave and I am so happy to have found such a lovely, friendly nursery, the staff are wonderful!

Lovely nursery. Both my children attended here, my daughter still goes. The staff are brilliant and the nursery manager is always so accommodating with any requests. Couldn’t have wished for a better nursery.

The nursery is a lovely, friendly place with welcoming staff and a relaxed atmosphere. I feel as though the staff really know my child well and take her preferences and personality into account. Would highly recommend it!

Our daughter has been going to this nursery for around 6 months now and she loves it. I can’t thank the nursery enough for their support in her development. Before sending our daughter here, we visited a lot of other nurseries in the area but didn’t feel as comfortable and welcome as we did with this nursery.

I am so happy with the experience my little girl is getting at Tynemouth nursery, at Billy Mill. She is always really excited to tell me what they've been doing each day. The staff are all lovely to speak to and give you all the information you need. My daughter obviously thinks very highly of them too. You're kept well up to date about what your child has been learning and what they've had to eat. The menu sounds amazing and me and my partner often joke about wanting to attend so we can get the dinners ourselves! During the February half term, they had an amazing programme of extra activities including visitors and trips out. These also tied into the topic they'd been learning about before the holidays. Thoroughly satisfied with the whole experience.

My daughter has been attending Tynemouth Nursery @ Billy Mill for almost a year now. From the first day at the nursery, we have noticed a great boost in her confidence with socialising with both adults and children. The staff at the nursery are always so welcoming and communication is great. She has learnt so much through the variety of activities/play that she gets involved in.

Excellent staff. My daughter has downs syndrome and is still unable to talk. The staff have gone above and beyond to make sure she can communicate, teaching her and her classmates some Makaton. She loves when we pull up and she sees the nursery which was the most lovely feeling as a mum, knowing you're leaving your child somewhere they want to be and where you know they are taken care of very well. I honestly cannot recommend this nursery enough. The staff are outstanding and very loving towards the children and do a fantastic job.

Excellent staff, my little girl loves going to nursery. Very friendly comfortable atmosphere. Lovely home cooked food, my daughter eats a lot more variation at nursery than she does at home. Garden area perfect for little ones.

My daughter loves going to nursery here and I could not be happier with the service that the nursery provides. The staff are a credit to the nursery, they have fantastic relationships with the children and plan a brilliant range of activities to support their development. The staff are extremely knowledgable about the children and their individual personalities and plan activities according to their interests. The communication we receive has always been excellent, especially the daily photos we receive of our daughter enjoying her day.

I have found Tynemouth nursery at Billy Mill to be absolutely excellent. I get updates with what my daughter has being doing through the parent admin app, there are regular child observations against different developmental milestones, she has made lots of new friends and her development has been outstanding. Staff are friendly and my daughter looks forward to going to nursery every week. Couldn't be happier. Thanks.