Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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9.9 185 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe. They also got the Portage Stamp of Approval in 2025, a very proud moment for all involved.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.
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Funding & Fees

Contact Tynemouth Nursery at Billy Mill to get a personalised quote.

Contact Tynemouth Nursery at Billy Mill to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Andrea McLaughlan (Nursery Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • On street parking available.

Tynemouth Nursery at Billy Mill Reviews (185)

9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.924) out of 10, based on 41 reviews in the last 2 years.
Over all time Tynemouth Nursery at Billy Mill has 185 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tynemouth Nursery at Billy Mill
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Total of 185, showing 1-20
Review from Karen T (Grandmother of Child) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the transition support Erin has received on moving upstairs with toddlers. Staff are very well equipped to deal with all aspects of the children's sense of dis-equilibrium. The attention that has recently been focused on the physical environment, both indoor + outside, is very pleasing.
The range of evidence of contextually relevant + developmentally appropriate stimuli + experiences makes every day interesting, fun + challenging for Erin. Staff involvement in the charity + Halloween events were a real triumph. Fab to see the effort to be really inclusive.
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Review from Norman T (Grandfather of Child) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my granddaughter's arrival in Sept '24 she has developed enormously and I believe the Nursery has made a big contribution to this. She is happy, comfortable and confident at nursery, even in times of transition and I think this speaks to the excellent relationships the teams have with the children.
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Review from Lisa G (Mother of Child) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic nursery with brilliant staff. My son has been coming along to Billy Mill since he was 9 months old and settled in very quickly, and bonded really well with the staff in his room. All of the staff are lovely, they really take the time to get to know each child and give a little update about
their day via the app and at pick up time. All of the staff are kind and supportive.
The facilities are great, there's a fab selection of toys and resources and a lovely outdoor area, too.
The various activities are great and my son always enjoys his days at nursery.
Everything is really well thought out - from the food menu to the activities and the structure of the day, we really pleased to have chosen this nursery.
Reply from Andrea McLaughlan, Nursery Manager at Tynemouth Nursery at Billy MillThank you so much for the kind words, I will pass your lovely review onto the staff!
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Review from H T (Mother of Child) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has come on great since starting at nursery. The staff were very understanding of his shy personality. I can see from their interactions with other children that they personal and adapt to that child's personal needs. All of the staff are great and the graduation was very emotional. So
much effort put in.
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Review from Debbie W (Mother of Child) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy is coming to the end of his time at Billy Mill and I can honestly say it has been one of the best decisions we could have made sending him here. He has thrived SO much. You can tell that every single staff member, at every single stage of your child's journey, genuinely cares. He has
made connections with one or two in particular and those staff almost feel like an extended family member! The office management team, cooks and maintenance staff also develop close bonds with the children, it really is one big team and we are going to miss everyone so, so much when it's time to start the next chapter of school!


I wouldn't hesitate in recommending this nursery. They do so many additional activities and never, ever ask you for a single penny more than what you pay in your fees. My son loves going into nursery, he settled so quickly and they have totally nurtured him from when he joined at 14mths old. I'm genuinely so sad our journey is coming to an end :

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Review from Leigh-an H (Mother of Child) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy we enrolled our son here, he has come on so well since starting. We have seen a lovely improvement in his development. He really enjoys his days there and is always smiling and waving at the staff. They always keep us updated on everything that is going on. We have no worries whilst
he is there, as we know he is being well taken care of and having the best time.
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Review from Aoife J (Mother of Child) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about Tynemouth Billy Mill Nursery is excellent. From the moment we walked in we knew this was a special place. The staff are all incredibly warm, nurturing, dedicated and truly care about our son. They go above and beyond to ensure every child feels safe, loved and stimulated in their learning
and development. I couldn't be happier and I highly recommend it to any parent looking for a nurturing and caring environment for their little one!
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Review from S B (Mother of Child) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child joined in January and loves it. She has come on so much already. All the staff are lovely and will go above and beyond. I love seeing her little updates and pictures on the app. I highly recommend this nursery.
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Review from M G (Mother of Child) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery. The staff are so lovely and attentive. My child is very attached to me and finds it difficult on drop off for me to leave but the staff have her settled in seconds. Updates on the app throughout the day. She's always happy as anything on pickup. I can't recommend Tynemouth Nursery at
Billy Mill enough.
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Review from A l (Father of Child) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using this nursery for a while now and our child loves it! The staff and facilities are fantastic. Plenty of stuff to do and a very nice menu so every day is different. I would highly recommend this place for your little one.
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Review from Lucy S (Mother of Child) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Tynemouth Nursery at Billy Mill for around 6 weeks now and we have found all the staff friendly and helpful.
He is still settling in but loves coming along so far, he has busy days and is comfortable being left with his key worker and the rest of the girls.
Myself and his
Dad are very pleased we chose this nursery for my son.
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Review from Harry L (Father of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursery setting enough. Every member of staff is wonderful, they always seem genuinely interested in how the children are doing, and always take the time to receive them in with time and care - you never feel rushed to drop them off. I also love the face recognition entry, and
the app/diary system is great. Lovely to see photos of our little one enjoying themselves!
The staff are also super accommodating with requests for the occasional ad-hoc extra day, and are more than happy to try and help wherever they can.
They have been more than willing to accommodate nutritional and dietary needs, and are actually really understanding when it comes to children getting ill, being willing to take them unless they are genuinely too ill. Young ones tend to get snotty frequently, and I hear stories from other parents who have their children sent home just because they are snotty with a cold.
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Review from Sarah D (Mother of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a daughter, who has attended the nursery since she was 10 months old now almost 4, and a son, who has attended from 10 months who is approaching 2, and they both absolutely love it!!
The nursery have an app which is typically updated throughout the day with information on how your child is getting
on which is brilliant.
The girls (staff) are very approachable, attentive, very engaging with all learning/development needs and most importantly lovely with the children.
The food that is served within the setting is of a good variety and having a child who attended with multiple allergies was managed so well with confidence.
My daughter, who is in preschool has also taken part in many additional little trips which she has thoroughly enjoyed and I feel helped develop her ready for school.
Both of my children love attending the setting and I would and have recommended the nursery to friends.
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Review from Rhys L (Father of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our son started at the nursery, he has come on so much. He clearly enjoys being there and is obviously very well cared for. The staff are amazing, friendly and very supportive. The environment is so relaxed and it just feels like we are leaving him in a family home. It's a fantastic nursery!
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Review from R C (Mother of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've recently moved to the nursery after a negative experience with another one and it's worlds apart! It's clear how passionate the staff all are about their work and it has such a homely, safe vibe. Our little one loves going in and always comes home happy. The extra activities from external providers
and even pony rides are amazing too!
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Review from Kieran R (Father of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery, so pleased with the progress of my daughter since she's been going there. The staff are lovely and the communication is really good with updates of what she's been up to each day and detailed reports on what she's learning. I've been really impressed with some of the activities they arrange
including inviting people from outside to run classes with the kids, my daughter clearly loves it.
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Review from Stacey M (Mother of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the beginning of our child's nursery journey, we were instantly impressed. The staff are so attentive and know each child's needs and likes/dislikes inside and out. We love the interaction each staff member shows with each child and how safe we feel leaving our child in the care of the staff at
nursery, little updates of our child's day via the app puts yourself at ease knowing you are able to keep up to date on their days at nursery, updates on events upcoming at nursery as well as photos. The support both ourselves and our child have received throughout our child's nursery experience has been exceptional. The staff go above and beyond for both parents and children and they deserve recognition for it.
Our child loves attending nursery and we love him attending, getting him ready for the transition to big school. Thank you so much to each and every one of you, you all do an amazing job!
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Review from C W (Mother of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Tynemouth Nursery at Billy Mill since she was 9 months old. It is a fab place with caring, supportive staff! My daughter thoroughly enjoys going to nursery and has learnt so much being there! Big shout out to two staff members in particular! They are both outstanding with the
kids, they're caring, kind, fun and supportive! Everything you would want in a nursery worker so thank you!
The only negative would be is the children aren't always encouraged to wear aprons when doing painting/messy play so their clothes can become very dirty and marked! When questioned about this they said they only had 5 aprons, could more be ordered?
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Review from Kieron S (Father of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is having an amazing time at nursery, he has come on really well, and now is even happy to leave me on his day at nursery. If we had the funds available, we would have him in more days, that's how good it is. I would especially like to recommend his key worker, she is amazing and very kind, and
my son loves her.
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Review from Lauren S (Mother of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the staff at Tynemouth Nursery at Billy Mill highly enough! Our daughter has been here for over 1 year and has really thrived. She of course has had some times of being unsettled and getting used to nursery or moving rooms but this has been handled so well with such love and care. We've
loved seeing the friendships she's made with her classmates and the staff who feel like an extended part of the family! Everyone within the organisation is really kind and helpful especially with dealing with funding forms etc. The activities for the children are fantastic and they often have external providers come in to provide special sessions. I know we definitely made the right choice of nursery for our child and look forward to seeing her continue to develop into the lovely little kind girl she is!
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (452 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 486 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Andrea

Andrea McLaughlan

Job Title: Nursery Manager Joined: 2003

Andrea has over 20 years of experience in Childcare (Level 4) and has been a part of the TNG family since 2003, working her way up from a Nursery Nurse to Nursery Manager within her time at Billy Mill.


She is a mother of 3 (all of whom have attended the Nursery setting!).


Andrea is passionate about environmental sustainability and supporting children's learning through natural materials, thus creating a warm home-away-from-home feel.

Frequently Asked Questions about Tynemouth Nursery at Billy Mill

What is the Age Range of Children that Tynemouth Nursery at Billy Mill accepts?

Tynemouth Nursery at Billy Mill accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tynemouth Nursery at Billy Mill Open?

Tynemouth Nursery at Billy Mill is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Tynemouth Nursery at Billy Mill have capacity for?

Tynemouth Nursery at Billy Mill has capacity for a total of 64 Children.

How far is Tynemouth Nursery at Billy Mill to the centre of North Shields?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tynemouth Nursery at Billy Mill to verify any information. View our terms and conditions. Tynemouth Nursery at Billy Mill has an Enhanced Service - more info.