Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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9.9 198 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe. They also got the Portage Stamp of Approval in 2025, a very proud moment for all involved.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.
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Funding & Fees

Please see our nursery website for fees, including our Fee Calculator: https://www.tynemouthnursery.com/about-us/nursery-fees-calculator/#

Contact Tynemouth Nursery at Billy Mill to get a personalised quote.

Contact Tynemouth Nursery at Billy Mill to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Andrea McLaughlan (Nursery Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • On street parking available.

Tynemouth Nursery at Billy Mill Reviews (198)

9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.932) out of 10, based on 52 reviews in the last 2 years.
Over all time Tynemouth Nursery at Billy Mill has 198 reviews.

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Review from Laura A (Mother of Child) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my boys go to this nursery and the amount of effort all the staff put in is amazing. For Christmas there were parties and photoshoots and my eldest who is in the preschool room had days out including panto. They also did a little Christmas performance for the parents.
My youngest has settled
in so well in the last 6 months and I really feel like they've made a great connection with him.
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Review from Megan M (Mother of Child) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the care our 10-month-old receives at this nursery. The staff are incredibly kind, attentive, and genuinely caring, which has made such a difference in helping our child feel safe, settled, and happy. They take the time to understand each child's individual needs and always
communicate clearly and reassuringly with us as parents. It's obvious how much pride they take in their work, and it's comforting to know our baby is being looked after by such a dedicated and nurturing team. We feel very lucky to be part of such a wonderful nursery.
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Review from K S (Mother of Child) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We highly recommend Tynemouth Nursery at Billy Mill. Our little boy has been going since he had just turned one. We viewed so many nurseries but chose Billy Mill as the staff were so welcoming and the setting felt homely and warm. Since being there our little boy has flourished and has become so sociable
which is lovely. The staff have always been so kind and caring and offer a fantastic range of activities and experiences for the children. They work so hard and it definitely shows. My little boy is always so excited to go into nursery to see his friends and the staff which as a mammy makes me confident they are doing a really good job at looking after him.
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Review from M G (Mother of Child) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't reccomend this nursery enough. All the staff are amazing, my daughter is usually shy to start off with but has an amazing day everytime at nursery. Puts me at ease as a parent knowing she's well looked after and having a fun filled day. Updates on the app throughout the day to be kept update
with pictures. I've got no faults and appreciate everything they do for my child.
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Review from Danielle S (Mother of Child) published on 21 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't thank the staff enough for how much they've helped our childs development and confidence. Our Sons keyworker is excellent and the bond they have is demonstrated by how much he talks about her at home, but he also does with all of the girls in the team and it shows how happy and content he is
with them all. Staff all respond to any concerns quickly and effectively, and we really appreciate the genuine care and affection that is shown. The variation in activities and food is consistently excellent.
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Review from Caroline H (Mother of Child) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at this nursery since she was 4m old, she's nearly 3 and loves it. All the staff and so friendly and caring it's just a home from home feeling, really cosy. We're so pleased our little one goes here it's just lovely xxx special mentions to - Chloe, Laurie, Dionne, The Nat's, Ebony,
Rebecca, both Aleisha's and Melissa , so hard working and all have such incredible patience with so many active little ones ha
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Review from Chloe F (Mother of Child) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery the staff are incredible with my son with him moving Into a new room they supported and help him move and made him feel safe and happy he has came on so much with the incredible staff help I couldn't thank them enough
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Review from Victoria R (Mother of Child) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best decision I made choosing Tynemouth nursery for my little girl. The staff are all incredible at what they do, always going above & beyond. My daughter has came on so much since starting at 10 month old. She loves going to nursery & has grown so much confidence. I couldn't recommend this nursery
enough!
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Review from C B (Mother of Child) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Billy Mill for just over 2 years and has loved her time there! The staff are kind, caring and genuinely so invested in the children. The nursery has a lovely homely feel, they encourage lots of outdoor play, and are always doing a different and fun activity with the kids. I really
cherish that they create an environment where I feel comfortable leaving my little girl.
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Review from Rosie S (Mother of Child) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding nursery my daughter had quite a range of health challenges and was on 24 hour oxygen and feeding problems, the staff from kitchen to room staff to management made sure they done all the necessary training and more to be able to take the best care of her they have and are still
going above and beyond for her will forever be grateful to everyone in billymill tynemouth nursery.
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Review from S J (Mother of Child) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursrey
Polite staff
My daughter started at two while potty training it took a few months but she got there in the end thanks to Tynemouth nursrey
Her vocabulary has improved
She loves going to nursrey but is leaving in September for big school which she's excited about but will also
miss nursrey
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Review from A K (Mother of Child) published on 14 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Billy Mill Nursery for about a year and he has come on leaps and bounds with his development since starting.
The staff are so warm and friendly and always happy to help in any situation.
It's a great nursery and I can't wait for my daughter to start there in the near future.
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Review from Charlotte B (Mother of Child) published on 14 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a marvellous setting. Our little girl has been attending for nearly two years now, and she skips through the door every single day. The staff have been incredible - every member of the team knows who our daughter is and takes great care to greet her and make her feel welcome, even when they are
not her primary key worker.
She has been in three of the four rooms, and they have all been fantastic: catering to her needs, encouraging her every day, and filling her time with fun and engaging activities. It is a pleasure to pick her up and see her smiling face, happily playing with the other children.
I couldn't recommend this setting strongly enough - it is truly outstanding.
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Review from Holly W (Mother of Child) published on 14 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the care and support our son receives. He's always so happy to go in, and we have full confidence that the team will take excellent care of him everyday. We would recommend this nursery to everyone.
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Review from Chloe A (Mother of Child) published on 14 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been coming here since he was 4 months and honestly I wouldn't want to go anywhere else! He has been thriving, developing a great connection with the staff and I always feel safe and comfortable when he is there. I already have signed up my next child here and always tell people to
come here.
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Review from Emma T (Mother of Child) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent childcare provider. Staff are amazing and go above and beyond to safeguard, care for and provide learning opportunities for my child.
Communication is good, and messages are replied to promptly.
Very lucky to have found Tynemouth Nursery at Billy Mill.
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Review from Karen T (Grandmother of Child) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the transition support Erin has received on moving upstairs with toddlers. Staff are very well equipped to deal with all aspects of the children's sense of dis-equilibrium. The attention that has recently been focused on the physical environment, both indoor + outside, is very pleasing.
The range of evidence of contextually relevant + developmentally appropriate stimuli + experiences makes every day interesting, fun + challenging for Erin. Staff involvement in the charity + Halloween events were a real triumph. Fab to see the effort to be really inclusive.
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Review from Norman T (Grandfather of Child) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my granddaughter's arrival in Sept '24 she has developed enormously and I believe the Nursery has made a big contribution to this. She is happy, comfortable and confident at nursery, even in times of transition and I think this speaks to the excellent relationships the teams have with the children.
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Review from Lisa G (Mother of Child) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic nursery with brilliant staff. My son has been coming along to Billy Mill since he was 9 months old and settled in very quickly, and bonded really well with the staff in his room. All of the staff are lovely, they really take the time to get to know each child and give a little update about
their day via the app and at pick up time. All of the staff are kind and supportive.
The facilities are great, there's a fab selection of toys and resources and a lovely outdoor area, too.
The various activities are great and my son always enjoys his days at nursery.
Everything is really well thought out - from the food menu to the activities and the structure of the day, we really pleased to have chosen this nursery.
Reply from Andrea McLaughlan, Nursery Manager at Tynemouth Nursery at Billy MillThank you so much for the kind words, I will pass your lovely review onto the staff!
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Review from H T (Mother of Child) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has come on great since starting at nursery. The staff were very understanding of his shy personality. I can see from their interactions with other children that they personal and adapt to that child's personal needs. All of the staff are great and the graduation was very emotional. So
much effort put in.
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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.932 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (578 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 617 Ratings = 4.932
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Andrea

Andrea McLaughlan

Job Title: Nursery Manager Joined: 2003

Andrea has over 20 years of experience in Childcare (Level 4) and has been a part of the TNG family since 2003, working her way up from a Nursery Nurse to Nursery Manager within her time at Billy Mill.


She is a mother of 3 (all of whom have attended the Nursery setting!).


Andrea is passionate about environmental sustainability and supporting children's learning through natural materials, thus creating a warm home-away-from-home feel.

Frequently Asked Questions about Tynemouth Nursery at Billy Mill

What is the Age Range of Children that Tynemouth Nursery at Billy Mill accepts?

Tynemouth Nursery at Billy Mill accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tynemouth Nursery at Billy Mill Open?

Tynemouth Nursery at Billy Mill is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Tynemouth Nursery at Billy Mill have capacity for?

Tynemouth Nursery at Billy Mill has capacity for a total of 64 Children.

How far is Tynemouth Nursery at Billy Mill to the centre of North Shields?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tynemouth Nursery at Billy Mill to verify any information. View our terms and conditions. Tynemouth Nursery at Billy Mill has an Enhanced Service - more info.