Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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9.9 185 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Shirley Robinson (Nursery Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (185)

9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.926) out of 10, based on 42 reviews in the last 2 years.
Over all time Tynemouth Nursery at Billy Mill has 185 reviews.

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Date Published
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Review from Kate G (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been brilliant with helping our three-year-old settle into nursery. He loves the staff, the setting and his friends. Very supportive setting. Would highly recommend.
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Review from Kirsten H (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter has been at the Billy Mill branch of Tynemouth Nursery since January 2022 and we could not be more happy. She settled quickly and supported by the wonderful staff, has progressed really well. We know she is in a safe and supportive environment while we're at work and get regular updates
during the day via the nursery app. She really enjoys her time there and I would not hesitate in recommending this nursery to other parents.
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Review from C M (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tynemouth Nursery have been brilliant for my son. He loves going to nursery and they have brought him on massively. He especially likes his trip to the coffee shop.
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Review from Phil L (Father of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have two girls who attend Tynemouth Nursery. The care and enjoyment they get from nursery is second to none. The staff are diligent and outstanding in the provision they provide to the children and they always leave with smiles and fun stories from the day. I have two older children who also went
through the nursery. I couldn't imagine sending them anywhere else. The online daily journal is also
an amazing tool to keep up to date with the kids.
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Review from D N (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursery is amazing, what more can I say.
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Review from Rachel P (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tynemouth Nursery has been fantastic for my son and daughter. My daughter loves the staff and has developed her social skills and confidence through her days there. The staff are so friendly and nothing is too much. They have put us at ease leaving our children and all seem to genuinely care about our
children.
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Review from Rebecca R (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves this nursery and I feel happy going to work knowing she is well looked after.
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Review from Shaun F (Father of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always felt my child has been looked after very well.
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Review from Ruth M (Grandmother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding nursery. The staff are amazing and clearly love and know the children and go above and beyond for them all. My grandson loves to go to nursery and is so full of excitement, telling us what he has been doing.
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Review from Rebecca S (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been supportive every step of the way through our son's first term in nursery. My son loves his key worker and is all smiles now towards all staff. All staff who don't directly work with my son make the effort to get to know him and are always so friendly. I feel secure leaving my child knowing
all staff are there supporting him, helping him have fun with highly engaging activities. Thank you to all.
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Review from S N (Mother of Child) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our two boys started going to Billy Mill Tynemouth Nursery this summer and they really enjoy it. We had just recently moved to the North East, so we were a bit unsure how well and quickly our kids will settle in at nursery after this big change. However, we were very pleased to learn that the nursery
really gives every child and parent, the time they need to settle in. The nursery offers great activities and trips, such as a pumpkin farm trip for Halloween, and is very flexible regarding booking patterns, which is very important for us. From the beginning on we really liked the homely feeling of the nursery and we would definitely recommend it to other parents.
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Review from Courtney N (Aunt of Child) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise this nursery enough! My niece has been attending the nursery since she was 1 year old and has grown so much in her confidence. She is now in the butterfly room and has made so many good relationships with children and staff, as the staff always go above and beyond for the children. She
is always very excited to go to nursery when I have dropped her off a few times and sad to leave when I have picked her up! She likes to tell me everything she has done, from the fun, exciting activities the staff plan for the children. They now have a face recognition system for the security of the nursery which is a fab idea! Also, the food sounds amazing to. Thank you Tynemouth nursery at Billy Mill.
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Review from Chloe R (Mother of Child) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going here for over 10 months and I couldn't fault it one bit. All the staff are lovely and the daily communication is great, I can see from work what he's been getting up to which is fab, they have brought him on so much. He absolutely loves it.
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Review from K L (Mother of Child) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have three children at the nursery and we are very happy with it. In particular, all of the staff are always very friendly and greet and say goodbye to my children, not just the staff in their room. My children's additional health needs are well looked after and the chef makes allergy-friendly versions
of all meals for them. Of all the nurseries and childminders I spoke to and visited, this setting was the most confident and willing to meet extra needs. There is also a good range of extra activities brought in by external providers. The communication with parents is very well organised. My children are happy to go in in the mornings.
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Review from S J (Mother of Child) published on 25 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my son has started at Tynemouth Nursery at Billy Mill. I have felt so much more reassured and confident that he is well looked after while I'm working. All the girls here have been absolutely amazing, not only with my son, but with supporting myself also. I can't express how grateful I am to all
the staff, especially two in particular, for always keeping me updated and reassuring me, and helping my son become the most amazing little boy and having such a big part in his development! The nursery is absolutely immaculate, with so much to offer inside and out! With regular updates on the app, I know my boy is always having the best time and I'm able to check on his day-to-day activities! I can't recommend this nursery enough!
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Review from Andri R (Father of Child) published on 14 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tynemouth Nursery at Billy Mill is a fantastic nursery, run by a lovely and caring staff. They are extremely flexible and understanding and both of our kids have been so happy to attend. Couldn't recommend it enough!
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Review from Rachel M (Mother of Child) published on 20 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of this nursery has been fantastic. It felt very welcoming and friendly from the moment we had an initial look around. Our little boy settled really quickly and we felt confident that he was happy and being well looked after while I was at work. He has grown in confidence and developed
lots of new skills since joining; he’s absolutely thriving. For me, a big plus point for this nursery is the online app which keeps you updated on your child’s progress. It’s the first thing I check on my lunch break and I love to see what my little one has been up to during the day. It is also updated regularly by his key worker with observations of any milestones or skills which have been developed. I couldn’t rate the nursery highly enough and have already recommended it to friends.
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Review from Stacey L (Mother of Child) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All four of my children have attended the Tynemouth nursery group. From my 12-year-old to my three-year-old, who currently goes. Not only do my children love and thrive in the loving, friendly and fun environment the nursery provides, but I have also been able to drop them off there in the mornings
not having to worry about them throughout the day with the reassurance that they are safe and happy and with staff who my children adore.
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Review from Ashleigh G (Mother of Child) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After trying other nurseries, I can honestly say I have never been happier to have my son go to Billy Mill. He struggled to settle and all the staff were amazing. They always make each day unique and communication is spot on. The manager is very responsive to emails with enquiries and accommodating
with hours. I love the bond my son has with the staff and he is also very fond of the chef. They are all a credit to the nursery.
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Review from Laura C (Mother of Child) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has attended this nursery for over a year now, and I am so happy we chose it. Communication through the Parent Admin app is fantastic and photos are posted every day to keep us updated. I also really appreciate the regular updates of observations through the app, which let us know how
he is progressing. Each member of staff is very welcoming and approachable and my son absolutely loves going in each day. I would highly recommend this nursery.
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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (463 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 497 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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