Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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9.9 185 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Shirley Robinson (Nursery Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (185)

9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.926) out of 10, based on 42 reviews in the last 2 years.
Over all time Tynemouth Nursery at Billy Mill has 185 reviews.

Overall Experience
  • 183
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Date Published
  • 185
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  • 42
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Reviewer Connection to Tynemouth Nursery at Billy Mill
  • 139
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Total of 185, showing 181-185
Review from Gemma M (Mother of Child) published on 18 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Caring and friendly staff. Clean and tidy nursery for babies to older children. Lovely outside garden area with lots of play and interactive things for all ages. Wide variety of meals. My little girl loves it here. They provide a great professional service and would recommend anyone to join this nursery.
They take great care in looking after my child and are always easy to contact if there are any issues.
Reply from Ashleigh Turner at Tynemouth Nursery at Billy Mill
Thank you so much for your great review. It is much appreciated.
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Review from Ian H (Father of Child) published on 18 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a little worried about my daughter starting nursery. She was very quiet and did not talk at all around people she didn't know. The girls in the nursery were absolutely brilliant with her and within weeks, she was talking and had made a lot of friends. She comes home every night full of stories
about what she has done that day and can't wait to get back the next day! The nursery uses a digital learning book so we get sent regular observations and can upload our own. They also have things such as jitterbugs and French lessons which she enjoys. I can't thank the staff enough as my daughter is coming on leaps and bounds and is full of confidence now!
Reply from Ashleigh Turner at Tynemouth Nursery at Billy Mill
Thank you for such a great review. We are so pleased you like the digital learning journals and the yoga and French! We will pass on your comments to the staff who really appreciate parents/carers…read more
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Review from Jorden W (Mother of Child) published on 18 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery! My son has been going for 1 and a half years now and he has made great friends and is learning more each day. The staff are all lovely and are very invested in all the children. Couldn’t recommend them enough.
Reply from Ashleigh Turner at Tynemouth Nursery at Billy Mill
Thanks for a fantastic review.
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Review from Elizabeth M (Mother of Child) published on 18 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl is very happy here and has been from the start. All staff are helpful and friendly. Facilities are very good and the food menu is great.
Reply from Ahsleigh Turner at Tynemouth Nursery at Billy Mill
Thank you so much for your kind comments. We will let all the staff know your comments and we are so pleased you like the food menu so much. We have spent a lot of time sourcing fresh, local, raw…read more
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Review from Simon K (Father of Child) published on 14 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended the nurseries for the last two years, he is so settled and the staff are fantastic. He has a great bond with his key worker and the activities they provide are experiences he would not normally experience at home. They have so many lovely parents activities from going home books
to inviting us into the setting to have stay and play sessions and to enjoy meal times together.
Meals that they provide are tasty and healthy with odd treat for the children to enjoy.
Staff are very forthcoming with how his day has been and encourage him to tell me what he's been doing. My son can't wait to come to nursery, so much so we upped the number of sessions he attended. The staff are so caring and have the children's best interest at heart of everything they do.
The nursery uses electronic learning journey which I can access to see things he's been doing and for us upload special moments from home.
I couldn't recommend this nursery enough.
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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (463 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 497 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (11)

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