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- Norfolk House Nursery - Norfolk Road
Our son loves nursery, and in particular the wide range of extracurricular activities on offer.Kate(Mother of Child)

a safe, stimulating and caring environment.Nuala R(Mother of Child)


Our son loves nursery, and in particular the wide range of extracurricular activities on offer.Kate(Mother of Child)

a safe, stimulating and caring environment.Nuala R(Mother of Child)


Norfolk House Nursery provides full-time and sessional day care for children aged three months to four-years-old, within a spacious Victorian house, that is situated close to Norfolk House School.
A team of skilled and professional childcare staff offer children the opportunity to spend all of their time learning, supporting them in a carefully developed learning environment. Staff work together ensuring that children are safe at all times as they learn and...
Funding & Fees
Under 3's: Full Time Monday - Friday 7am to 7pm = £375 / Full day 7am to 7pm = £82 / Morning 7am to 1pm = £52 / Afternoon 1pm to 7pm = £52.
Over 3's: Full time Monday - Friday 7am to 7pm = £368/ Full day 7am to 7pm = £81 / Morning 7am to 1pm = £51 / Afternoon 1pm to 7pm = £51.
Contact Norfolk House Nursery - Norfolk Road to get a personalised quote:
Type of Service
- Day Nursery
Opening Schedule
Open all yearFull days available
YesHalf day sessions offered
YesGroup/Owner
- Norfolk House Nursery
- Private Owned
Person in charge
- Jamila McDonald (Nursery Manager)
Number of Childcare Staff
- 21
Total Places for Children
- 58
Age Range
- from 0 years 3 months
- to 4 years 0 months
Meals Provided
NoConsumables provided
NoOpening Times
- Monday 07:00-19:00
- Tuesday 07:00-19:00
- Wednesday 07:00-19:00
- Thursday 07:00-19:00
- Friday 07:00-19:00
When Closed
- Bank Holidays
Parking
- Car park at the front of the Nursery.
Norfolk House Nursery - Norfolk Road Reviews (180)
Norfolk House Nursery - Norfolk Road has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years.
Over all time Norfolk House Nursery - Norfolk Road has 180 reviews.
A really lovely, homely nursery where you feel like they really care about your child. We’ve been very happy here and our son loves it! Particularly like the additional activities they offer, e.g. forest school and toddler tennis.
Thank you so much, it's good to hear that you can see how staff care and provide a happy and fun environment.
The nursery has exceeded my expectations! The dedicated staff creates a safe and stimulating environment. My child loves going there, and I appreciate the thoughtful activities that support their development. Excellent communication and a truly caring atmosphere!
Thank you so much for your kind words; we really do appreciate it!
We couldn't praise this nursery enough. Our son was incredibly well supported in settling in and, though this was hard for him, we felt he was in great hands and he now practically runs in, excited to start his day. The staff have been brilliant. He engages in a wide range of activities and has clearly bonded well with staff members. Our son has some dietary needs and this has been no problem. The nursery has been very accommodating and he eats a great range of foods. The staff clearly care so much about all of the children and are exceptional in what they do.
These words mean such a lot to us, thank you so much. It's lovely to hear how happy you all are and you can see how much we all care about providing the best standard of care and education for all the children's individual needs. Thank you for being part of the Norfolk House Nursery community.
Norfolk House Nursery, Norfolk Road is a fantastic nursery. The staff are friendly, hard-working, diligent and overall excellent at their jobs. My daughter started 2 months ago and has taken to the staff very well and I believe that is a reflection of the warm and friendly culture of the nursery.
It’s great to hear how well your little one has settled! Thank you for your review and for choosing Norfolk House, welcome to the family!
I would highly recommend this nursery.
It’s great to hear that our key workers are fulfilling their roles and ensuring the bond is strong, this enables children to feel secure and settled in their environment which then supports development in all areas! Thank you for your review, we really appreciate it.
A wonderful nursery that is incredibly well-run and the staff really care. My son gets so excited when we drop him off. He really enjoys his time here. He has gluten and dairy allergies and the chef caters no problem, and the staff are all aware and are so vigilant. When playing/cooking they also always ensure he is included and has safe options. Excellent safeguarding policies are in place and lots of stay and play activities and opportunities. The garden/outdoor space is absolutely incredible.
Thank you so very much for your kind words, it really does mean so very much to all of us. It’s lovely to hear how excited your son is and how much he enjoys nursery! Thank you for being part of the Norfolk House Nursery community.
The whole experience of dropping him off is very different now. It starts at home when his nursery bag comes out, he picks it up and goes to the door, which wasn't great when he saw it before the nursery is even open.
He is a very chatty boy and has clearly enjoyed learning whilst at the nursery.
Thank you all.
Thank you so much for taking the time to complete a review, we really are very grateful. I’m glad to hear your grandson has settled well!
Great nursery - our daughter loves going there, the staff are very friendly and we as parents have high confidence in them. Facilities are good, with large outdoor space. Excellent range of activities, promoting child development.
Thank you so much for your review, we really appreciate your kind words. It's great to hear how much your daughter loves coming to nursery!
It is a great nursery under excellent management.
Thank you so very much for such kind words! It’s great to hear what a positive experience you are having and that our aims are embedded throughout! Thank you again; it really does mean so much to us all!
Our son has been at Norfolk for nearly two years now and we have had a brilliant experience with them. He is well looked after and is learning so much and gaining so much confidence every week. The level of care, facilities and teaching is wonderful. Any issues or questions you may have are taken seriously and resolved as soon as possible. The staff are just lovely and so welcoming and friendly.
Thank you so much for your wonderful review. I love hearing how happy the children are - our aim in everything we do!
This nursery is brilliant. All staff are very pleasant and all children appear to enjoy their day. We always have a very thorough handover at the end of each day, which provides comfort to know our child has been cared after appropriately. This is a great nursery with great people running it.
Thank you so much for your lovely review, I will be sure to pass it on to the team, who I know will be grateful.
Norfolk House is a fantastic nursery. It has a lovely atmosphere and the staff seem to work very well together as a team. They are kind and thoughtful. My daughter really enjoys the extra activities like Forest School.
Thank you so much for your lovely review! It’s good to hear that the team are working well together. Thank you for being part of the NHN family. Forest School is a firm favourite!
Although the staff are lovely, I don’t believe they’re very consistent with their approach to providing care for my child or their approach with filling in my child’s daily book/medical paperwork etc. I find myself calling quite regularly to get further information on things I usually ask for on a daily basis as it’s not always the same person managing the room/my child.
I also find the technology is quite outdated when it comes to requesting pictures of my child throughout the day and the activities they’ve been involved in etc.
The parent app currently has not benefited me as a parent; it doesn’t have any real sufficient information about child’s development etc and all ‘news’ messages are emailed to parents anyway so it’s just a duplication of information but again, it’s not of all events taking place that impact my child as I’m asked about the adhoc event days either in person or given a letter about the event as it can require additional payments etc.
Whilst we appreciate your time completing the review, we find it to be unfair and untrue. I have spoken to the Nursery Manager at length about your points raised, who will call you to arrange a meeting. I can assure you that the manager and staff uphold the highest standards of care...
They show care and attention to the babies, and my little one loves baking with one member of staff. The room leaders always have plenty of messy activities to keep the babies entertained, which is fab!
Thank you so much for your lovely review; the team will be pleased to know their hard work has been acknowledged. Welcome to the Norfolk House Nursery family!
They have thrived while being there and have become very fond of some of the teaching staff, especially in pre-school at Norfolk House.
Thank you for taking the time to complete this review. Whilst you say you are very happy, some scores we feel don’t reflect that. We have an open-door policy and pride ourselves on good parent partnerships; we encourage all families to let us know if there are any areas they feel we could improve. I have therefore asked our Nursery Manager to get in touch.
The nursery was amazing when we settled our 11-month-old. They were so kind and thoughtful. They made his transition to nursery a happy experience with being so caring and supportive. He has settled really well into nursery, and I never have any concerns leaving him. They do lovely play sessions and lots of crafts/baking that he has really enjoyed. The staff are amazing.
Thank you; we really appreciate your kind words. I will be sure to pass your review on to the team. Thanks for choosing us - welcome to the Norfolk House Nursery family!
My son transferred to Norfolk House from another nursery I wasn't happy with. The staff were incredibly nice and reassuring and they have looked after him incredibly well since he joined. The managers are always reliable and easy to contact.
Thank you so much for your lovely words, it's a pleasure looking after your little one. It's great to hear you feel reassured because we know how hard it can be leaving your little one, especially if you have had a bad experience. Thank you for being part of the Norfolk House Nursery family!
Absolutely amazing nursery. The love and care that the staff show to the children is undeniable! My eldest son went to nursery here, followed by his younger brother (who still attends) and I must say it is one of the best decisions I have ever made for my boys. Keep doing what you are doing ladies.
Thank you so much for your lovely words, we really do appreciate it. I will be sure to to pass your review onto the team. Thank you for being part of the NHN community.
Our child has been at the nursery for over two years since Babies 1, Now in pre-school who are doing an excellent job. She loved every room and the journey has helped her flourish in all the activities in nursery. Our child loves the daily meals provided. The team go out of its way to go above the usual requirements, providing regular stay and plays, and additional activities, all of which the children love. Thanks, to all of the team we really appreciate your hard work!
Thank you so much for your review and being part of the NHN community. I’ll be sure to pass your kind words to the team!
Norfolk House Nursery has been absolutely wonderful in nurturing my two children. My daughter attended between the age of 2-5 and my son has been there since the age of 2 also. They have both been in preschool for the duration of their time there. All the staff there are wonderful and know all their children personally. It's a joy to see the children having a great time through play and learning. I have always recommended this nursery to friends and family and will continue to do so. Thank you, Norfolk House Nursery.
Thank you so much for you lovely words, its great to hear how happy you all are!
Child Vacancies
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Awards / Recognitions (4)
- Recipient: Norfolk House Nursery - Norfolk RoadDate: Monday 30 May 2022
- Recipient: Norfolk House Nursery - Norfolk RoadDate: Wednesday 21 Jun 2017
- Recipient: Norfolk House Nursery - Norfolk RoadDate: Wednesday 21 Jun 2017
Meet the Team (2)
I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.
I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practices in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.
My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact me, and I look forward very much to meeting you in the future.
I started working at Norfolk House Nursery in 2011 as a Nursery Nurse. Over the years, I have progressed throughout my career transitioning from Nursery Nurse to Senior Nursery Nurse, Room Leader, Deputy Manager, and now Nursery Manager. I enjoy every minute of my time working at Norfolk House Nursery.
I believe our high standards, and passion to give all children the very best start in life is something to be proud of! We strive to give each child the best care and education that they deserve!
It has been a pleasure to meet so many lovely families during my time, which makes me so excited to become Nursery Manager at Norfolk Road after 10 years, I can’t wait!
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