Norfolk House Nursery - Norfolk Road

3 Norfolk Road, Edgbaston, Birmingham B15 3PS
Review Us
9.9 175 Reviews
  • Norfolk House Nursery - Norfolk Road, Birmingham
Norfolk House Nursery provides full-time and sessional day care for children aged three months to four-years-old, within a spacious Victorian house, that is situated close to Norfolk House School.

A team of skilled and professional childcare staff offer children the opportunity to spend all of their time learning, supporting them in a carefully developed learning environment. Staff work together ensuring that children are safe at all times as they learn and grow in a light, airy and spacious environment.

All rooms at the nursery are carefully designed and furnished with solid maple furniture and encompass a range of activity areas including: role-play, science and discovery, construction, art, wet play and literacy.

The nursery has its own secure grounds with a secret garden, log cabin, staged area and musical gazebo where children can benefit from storytelling, ball and sand pits, vegetable and plant boxes and a fruit growing area. All of these things encourage and support each child's learning and development, while offering them the chance to get fresh air and exercise regularly.
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Funding & Fees

Under 3's: Full Time Monday - Friday 7am to 7pm = £375 / Full day 7am to 7pm = £82 / Morning 7am to 1pm = £52 / Afternoon 1pm to 7pm = £52.


Over 3's: Full time Monday - Friday 7am to 7pm = £368/ Full day 7am to 7pm = £81 / Morning 7am to 1pm = £51 / Afternoon 1pm to 7pm = £51.

Contact Norfolk House Nursery - Norfolk Road to get a personalised quote.

Contact Norfolk House Nursery - Norfolk Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jamila McDonald (Nursery Manager)

Number of Childcare Staff

  • 21

Total Places for Children

  • 58

Age Range

  • from 0 years 3 months
  • to 4 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays

Parking

  • Car park at the front of the Nursery.

Norfolk House Nursery - Norfolk Road Reviews (175)

9.9

Norfolk House Nursery - Norfolk Road has a Review Score of 9.9 (9.936) out of 10, based on 54 reviews in the last 2 years.
Over all time Norfolk House Nursery - Norfolk Road has 175 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Norfolk House Nursery - Norfolk Road
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Total of 175, showing 1-20
Review from Lisa L (Mother of Child) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a fantastic nursery. All of the staff are so friendly. Our son settled in so quickly and has genuinely bonded with his carers. Fabulous outdoor space and we also love the fact they arrange day trips out for the kids. Would definitely recommend!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your lovely review. We're delighted to hear that your son settled in so quickly and has built such a strong bond with the staff.

It's great to know you appreciate our outdoor space and the trips we organise for the children - we love creating fun experiences for them to explore and enjoy. Thank you for your kind recommendation and for being part of our nursery community.
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Review from Chris J (Father of Child) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House Nursery is an outstanding provider of care for our daughter (21 months old). Our older daughter also attended from baby room all the way through pre school and both the facilities and staff are first class. The team genuinely care for the children and every time I leave my daughter there,
I know she is going to be safe, happy and nurtured by attentive, well trained people. She also eats really well (sometimes better than she does at home!)from a great menu. The activities are brilliant - including baby sensory and ballet through well vetted external providers and the garden and forest school is a massive plus that you don't get at every childcare provider
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much for your wonderful review! It means the world to myself and the entire team to hear such kind words from a family who has been part of our community for so long.
We are absolutely delighted that both of your daughters have had such a positive journey with us, from the baby room all the way through to pre-school. Our main goal is to ensure every child feels safe, happy, and nurtured, so knowing you have that peace of mind when you leave your daughter with us is a great compliment.
I will be sure to pass your feedback on to our staff team-they will be especially pleased to hear she is enjoying the menu and thriving in her Forest School, ballet, and sensory sessions!
Thank you for being such a valued part of the Norfolk House family. We look forward to many more happy milestones togethe
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Review from S K (Mother of Child) published on 11 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great nursery, staff genuinely care and do their best for the children. Staff are great at keeping children busy to support their development with lots of varied activities, including trips, outdoor play etc. The care is centered around the childs' needs which is amazing to see! Thanks NHN!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for your feedback! We are committed to constantly evolving to ensure children and families have the best possible experience. If you have any suggestions for improvement, please feel free to reach out to our management team.
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Review from Natalie W (Mother of Child) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children attend Norfolk house nursery on Norfolk Road. My children absolutely love it here! The staff provide a safe environment and provide excellent opportunities for learning and creativity so that my children reach their full potential.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you for your kind review. We're so pleased to hear that your children enjoy their time at Norfolk House Nursery. Providing a safe, stimulating environment where children can learn, explore and reach their full potential is very important to us, so your feedback means a lot to our team.
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Review from Jimmy H (Father of Child) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with our experience at this nursery! From the very first visit, the staff made us feel welcome, supported, and completely confident that our child would be in safe, caring hands.


The environment is bright, clean, and thoughtfully set up with engaging activities that encourage

creativity, learning, and social development. Every day brings something new-whether it's arts and crafts, outdoor play or sensory activities-and it's clear how much care goes into planning a balanced and stimulating routine.


What truly stands out is the warmth and dedication of the team. The educators are patient, nurturing, and genuinely invested in each child's growth.


We've seen such wonderful progress in our child's confidence, communication skills, and independence since starting here. I would wholeheartedly recommend this nursery to any parents considering a place for their child!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your child is thriving and that you feel so supported by our team. Our team work incredibly hard to create a bright, engaging environment where every child feels safe and nurtured, and it is so rewarding to hear that this has made such a positive impact on your child's confidence and independence. I will be sure to share your kind words with the entire team-feedback like yours truly makes our day.
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Review from Sonu S (Mother of Child) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one has been at the nursery since he was one years old, and we couldn't be happier with our experience. He settled in quickly, thanks to the caring and supportive staff who went above and beyond to help him feel comfortable.
He absolutely loves the toddler room. The team there are fantastic
- they really take the time to understand what the children are interested in and plan activities around those interests. Forest School and rhythm time are definite highlights for him.
The food is another big plus. The menu is varied and nutritious, and he regularly comes home having tried new foods.
Overall, we couldn't be happier with the nursery - it's such a caring, supportive place and we always feel confident he's in the best hands.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for taking the time to share your feedback. We are delighted that your child has settled so comfortably with us. Our team work diligently to ensure every activity is planned around the individual needs of our children, and it is rewarding to see this recognised. We are also pleased to hear that our Forest School and nutritious menu remain firm favourites.
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Review from M P (Mother of Child) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended NHN since he was 8 months old and he absolutely loves nursery! All the staff are so caring and loving towards him and they make the nursery feel like home. We appreciate all the staff and nothing is ever too much for them. All the activities are well thought through and the facilities
they have are amazing. My son loves the outdoors and their garden has got everything to offer for him including forest school. They make every celebration so special and treat my son like they are own. Would 100% recommend this nursery!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much for your lovely review! We are delighted to hear how happy your son is and how well he has settled in. It means a lot to us that you've recognised how special all the children are to our team and that they are treated as individuals. We truly appreciate you choosing NHN and being such a valued part of our community!
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Review from T I (Mother of Child) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the choice made to send my son to Norfolk House. He joined the nursery last September in the preschool room and the progress he has made in such a short space of time has been amazing to see. From the beginning, the staff have been welcoming, caring and attentive. They have
created such a warm and nurturing environment for all children and my son is always excited to go in each day showing how comfortable and content he feels there. The preschool staff do an amazing job balancing both learning and play and I have noticed a huge boost in my son's confidence, independence and communication skills. He always has a new story to share about his friends and constantly refers to his teachers as his bestfriends. Communication with staff has always been good and I love the fact that extra activities such as football and rhythm time are available which my child also enjoys. Overall, I am very pleased with the nursery and grateful for the team.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much for your kind words! We really appreciate the feedback and are thrilled to hear your son is having such a wonderful time and developing so well with us. Thank you for choosing our nursery and for being such a valued part of the NHN community!"
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Review from Josie P (Mother of Child) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very happy with our experience with Norfolk House Nursery. Our daughter thoroughly enjoys it and even asks to go on her days off. She loves all the activities, playing in the large garden, forest school and does the additional rhythm time. She has a great bond with her key worker and the other
staff at the nursery too. She comes home excited to tell us about her day and the yummy food she's eaten.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for your lovely review! It's great to hear how happy your daughter is!
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Review from V S (Mother of Child) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My second daughter just started at Norfolk Road and I feel so comfortable leaving her with the staff there. They are so comforting and caring. They always make us feel welcome. The food is excellent and my daughter loves eating it all! The management were also really wonderful and accommodated our changing
requests for settling in periods and start dates.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for choosing NHN again, its a plesure welcoming you back. Its good to hear you feel part of the community and your little one enjoys the food. Thanks so much for taking the time to complete a review.
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Review from L P (Father of Child) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. My child enjoys going to nursery and everyone looks after her really well in all the rooms she has been in.
There is a fantastic outdoor space for the children to use and my daughter enjoys forest school in the garden.
The food is great and my daughter loves it.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for your kind words and your time to complete a review. We are so pleased to hear that your child enjoys her time with us!
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Review from G R (Father of Child) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We continue to have an outstanding experience at Norfolk house nursery. Our daughter is very fond of her key worker and is absolutely excited to get the day going as soon as she marches up those stairs. Jamila works really hard at keeping everything running to a high standard.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much for your wonderful review! I will be sure to pass on your kind words to our fantastic manager and her team.
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Review from N S (Mother of Child) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been sending my child to this nursery since she was 8 months old. She absolutely loves nursery, her teachers and the variety of activities that she participates in. Staff are very attentive and always give small snippets of her day, with funny stories at handover and I feel that she gets genuine
care and attention from her teachers. Her communication has really flourished too!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadA lovely review that we really do apprciate -thank you!
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Review from Kate M (Mother of Child) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a wonderful experience sending our now 6 year old daughter to Norfolk House and so knew it would be the perfect setting for our youngest.
We faced some personal challenges around the time our baby was supposed to start in summer last year and the team were incredible at helping us navigate
through moving dates and settle sessions to suit our situation: We felt so supported as a family and as a result, our daughter has joined at the right time for us and for her. Her time in Babies One and Two has been just amazing, she adores everyone and absolutely loves going in to such a welcoming and nurturing team every day. Her highlights are undoubtedly forest school and Rhythm Time and we are so thrilled that there is so much variety in her days and weeks at NHN. We can't recommend Norfolk House enough, we trust the team and setting implicitly and are so grateful for the love and development our baby gets everyday.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so so much for this lovely review, It's great to hear how happy you all are, It is really important to nurture and support individual families and what suits them , so thank you for acknowledging that! Its a pleasure to work with you all, and we appreciate you choosing us and being part of the NHN family
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Review from I C (Mother of Child) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been absolutely blown away by the care from Norfolk House nursery. The staff are incredibly kind and welcoming - our little girl was quite shy when she first started but due to the warm, nuturing environment she has flourished! It has been such a joy watching her build a bond with the team.
Communication with parents is excellent and it's clear that a lot of thought goes into supporting each individual child. The activities offered to the children are exceptional, including forest school, baking, crafts and other extras such as rhythm time and tiny tots. We would highly recommend Norfolk House to any family!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadWe are so grateful for your lovely review- thank you so very much! We are so happy to hear how well your daughter settled
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Review from Taksiarhula M (Mother of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one started recently in this setting and is enjoying it so much - to the point that she completely ignores us when we go to collect her! I could not be happier and more stress relieved as a parent - knowing that when I drop my child in that nursery she's learning, having fun & making friends
- all whilst being safe & has nutritional food & snacks! The girls are lovely and always understanding exceptions wherever those need to be applied.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much ! It's so lovely to hear how happy and settled your little one is! Although you get ignored , we know that's a huge peace of mind to you of how much she enjoys her time with us! Thank you so much for your review!
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Review from L M (Father of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent teachers, healthy food and a good nurturing environment for our child.
My daughter really enjoys her time at this nursery, especially going outside!
I will be sending my baby here too once my wife goes back to work from maternity leave
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for your kind words and choosing us to care for your little ones! The outdoors is a firm favourite, the children have a fabulous time. I'll be sure to pass your wonderful review to the team!
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Review from K M (Mother of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk road nursery is a really good nursery. I have sent my daughter here since she was 1 years old and love the teachers, variety of play/work and outside space.
I will also be sending my son to babies soon (which was difficult to do given the long waitlist).
The teachers are what's makes this
nursery great, special shout out to Sabah, Lauren, Faisa and Jody although all are absolutely brilliant!
Management are quick and responsive too.
Completely trust this nursery with the thing most precious to me in the world.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you for your review, and your feedback regarding the staff- we really do have a wonderful staff team ! I'll make sure the team see your review! It's lovely to hear that you are all settled and part of the NHN family.
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Review from Shireen S (Mother of Child) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Norfolk house on Norfolk road are brilliant. They are friendly and great with our child. The outdoor facilities are amazing with a huge garden and forest school. The on site chef provides good meals.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadForest school is a firm favourite with all the children, they have so much fun! Thank you for your kind words and being part of the NHN family!
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Review from Alex B (Mother of Child) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended NHN since he was 8 months old and his older sister attended the nursery previously. He loves NHN as so do we. The staff are brilliant, the food is delicious and there are so many activities including forest school. Nothing is too much trouble for the staff who provide exceptional
care for the children. The hours are also excellent, 7-7 gives us flexibility when needed.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk RoadThank you so much for being part of the NHN family, it's a pleasure welcoming you back with your son! I'll be sure to pass on your kind words to the staff who will be very happy! Thank you for your kind words!
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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Norfolk House Nursery - Norfolk Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Norfolk House Nursery - Norfolk Road is calculated as follows: ( (599 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 639 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norfolk House Nursery - Norfolk Road is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 number of registered child places is 11.6, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Hayley

Hayley Fox

Job Title: Senior Nursery Manager Joined: 2009

I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.


I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practices in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.


My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact me, and I look forward very much to meeting you in the future.

Jamila

Jamila McDonald

Job Title: Nursery Manager Joined: 2011

I started working at Norfolk House Nursery in 2011 as a Nursery Nurse. Over the years, I have progressed throughout my career transitioning from Nursery Nurse to Senior Nursery Nurse, Room Leader, Deputy Manager, and now Nursery Manager. I enjoy every minute of my time working at Norfolk House Nursery.


I believe our high standards, and passion to give all children the very best start in life is something to be proud of! We strive to give each child the best care and education that they deserve!


It has been a pleasure to meet so many lovely families during my time, which makes me so excited to become Nursery Manager at Norfolk Road after 10 years, I can’t wait!

Frequently Asked Questions about Norfolk House Nursery - Norfolk Road

What is the Age Range of Children that Norfolk House Nursery - Norfolk Road accepts?

Norfolk House Nursery - Norfolk Road accepts Children aged from 0 years 3 months to 4 years 0 months.

What Days & Hours is Norfolk House Nursery - Norfolk Road Open?

Norfolk House Nursery - Norfolk Road is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Norfolk House Nursery - Norfolk Road have capacity for?

Norfolk House Nursery - Norfolk Road has capacity for a total of 58 Children.

How far is Norfolk House Nursery - Norfolk Road to the centre of Birmingham?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Norfolk Road to verify any information. View our terms and conditions. Norfolk House Nursery - Norfolk Road has an Enhanced Service - more info.