Bright Horizons Teddies Day Nursery and Preschool has a Review Score of 9.8 (9.754) out of 10, based on 20 reviews in the last 2 years. Over all time Bright Horizons Teddies Day Nursery and Preschool has 104 reviews.
Review from I B (Mother of Child) published on 19 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Teddies Day Nursery and Preschool
Thank you for your detailed and positive review! We're thrilled to hear that your transition to our nursery has been smooth and supportive for your son. The team is dedicated to providing personalised care and it's wonderful to know they've made such a positive impact. Your feedback about our environment and communication is greatly appreciated!
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Review from Noor I (Mother of Child) published on 1 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for your review. We're thrilled to learn that you have a wonderful experience at our nursery. Thank you for choosing us!
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Review from Frances J (Mother of Child) published on 31 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from Danielle D (Mother of Child) published on 30 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for your wonderful review! We're delighted to hear your child has excelled at Bright Horizons Teddies Day Nursery and Preschool. Our staff work hard to create a nurturing environment and it's great to know our communication efforts have been appreciated. We'll miss your family but are confident your child is well-prepared for school. Thanks again for your kind words.
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Review from Niamh W (Mother of Child) published on 23 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.
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Review from L G (Mother of Child) published on 1 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from A H (Mother of Child) published on 28 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for your glowing review! We're thrilled your daughter has settled in well. We appreciate your feedback on our app and outdoor play opportunities. We look forward to continuing to support your daughter's development journey!
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Review from T W (Grandmother of Child) published on 14 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for sharing your feedback! We're delighted to hear about your positive experience with Bright Horizons Teddies.
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Review from L B (Mother of Child) published on 14 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
We're delighted with your positive feedback on Bright Horizons Teddies Day Nursery and Preschool! Providing high-quality care is our priority. Thank you for sharing your experience.
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Review from Nathan M (Father of Child) published on 14 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for sharing your experience with Bright Horizons Teddies. We're glad your son had a positive settling-in period and enjoyed his time in the baby room.
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Review from Grace V (Mother of Child) published on 21 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our nursery and staff. Thank you for your recommendation.
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Review from Harry W (Father of Child) published on 7 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team. Thank you for your recommendation.
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Review from Alice R (Mother of Child) published on 20 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddies Day Nursery and Preschool
Thank you so much for your kind words! We're delighted to hear that Teddies has been a positive experience for your child and your family. Recommendations from other parents are invaluable and we're glad that Teddies has lived up to your expectations.
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Review from H H (Mother of Child) published on 10 November 2023
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Review from Sheriff A (Father of Child) published on 12 October 2023
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Review from C R (Mother of Child) published on 11 October 2023
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Review from Laura A (Mother of Child) published on 3 October 2023
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Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Teddies Day Nursery and Preschool
Hello, thank you for your feedback. I’m truly sorry to hear about your experience. Feedback from families is incredibly helpful and we would welcome the opportunity to review this further. Please could you contact ukcomplaints@brighthorizons.com to share further details of your experience?
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Review from A L (Mother of Child) published on 19 September 2023
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Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Teddies Day Nursery and Preschool
Hi, we are so pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.
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Review from M W (Mother of Child) published on 5 September 2023
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Review from Tayaiba A (Mother of Child) published on 30 August 2023
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Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Teddies Day Nursery and Preschool
Hello, Thank you for your review. We're grateful and appreciate you taking the time to share your rating with us.
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The Review Score of 9.8 (9.754) out of 10 for Bright Horizons Teddies Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.754 for Bright Horizons Teddies Day Nursery and Preschool is calculated as follows: ( (189 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 240 Ratings = 4.754
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Teddies Day Nursery and Preschool is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 number of registered child places is 10.2, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
Job Title: Nursery Manager
Job Title: Deputy Manager
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