Bright Horizons Ely Day Nursery and Preschool

My son has loved being at Bright Horizons since he was 1. He has just finished at Bright Horizons to go onto his next journey at school. It was an emotional day when he left the doors for the last time as it felt like we were leaving our family behind. The nursery manager and her staff have been fantastic and the way the manager has dealt with all the extra responsibilities due to COVID has been exceptional. The whole staff take things in their stride and I would highly recommend to anyone who is looking for a safe place for their child to grow. I feel they go the extra mile, when my son hasn’t wanted to go in because he doesn’t feel like it or on the flip side (which happened more) didn’t want to come home the staff would help me convince him which after a long day is very much appreciated. I just wish my son didn’t have to grow up.

The manager and the staff have made our children feel very at ease and welcome. They have all settled well and are very happy little souls. Our eldest daughter moved from another nursery, and the staff helped her settle in so well. She really enjoys her time there.

The staff are very friendly and supportive; nothing is ever a problem or ever too much. My child is in preschool and has attended this nursery since 5-months-old, loves attending and has built strong friendships already at such a young age.

Such a lovely, friendly and welcoming nursery. My daughter thrives there and enjoys a wide range of activities. We get daily photos and updates as well as artwork and stories from her days. The staff are beyond helpful and friendly, and it's a real family feel. They have been great during the lockdown, re-opening and beyond.

My son loves it here. He has come on leaps and bounds since starting here. We get so many pictures and updates too, we love it. They have been so great with every effort with regards to the covid situation. Making it an easy transition back in to.

I've always found the staff at Ely Day Nursery to be great with the children. They're friendly, communicative and really care about the kids and realise the importance of keeping parents informed about everything from how their child's day has been (and how many dirty nappies they've produced!) to how they're developing according to the EYFS curriculum. They've handled the covid-craziness with grace and I feel confident that my kids are safe but are not being overly burdened by the strangeness of the times with excessive focus on the virus. I would highly recommend this nursery.

The really lovely staff which have made myself (and my daughter) at ease. Amazing menu. Staff very thorough, caring and attentive. Location is very convenient as in the same business park where I work. Would definitely recommend.

My daughter just returned to nursery as it reopened after lock-down. I was naturally worried as she hadn't been since March and was going back to a different room and new key workers. I needn't have worried. It's now a week later and she runs in without looking back! The care and support she has received, especially in trying times has been outstanding! The staff have been really thoughtful in calling me daily to let me know she has settled while she has been adapting and I can't praise them enough! My daughter loves it there and I definitely would recommend this nursery to others.

My daughter has only been in the preschool a few months but its been amazing how well she has progressed. She has really grasped writing her name and her drawing has really come on. This is all down to the amazingly dedicated preschool team. In the short time my daughter has been there she has also made many friends which is lovely to see. Although my daughter is leaving my son is moving up to the preschool and I'm excited to see how he progresses.

Both our children have attended the nursery with our son having just ‘graduated’ preschool. There are many staff who have been there a number of years, which is great for continuity of care. The team, work well together to support children’s development. They provide a warm, fun and friendly environment that helps the children explore, grow and flourish. Thank you for everything you’ve done our kids.

Always took excellent care of my daughter, who had just left the nursery to move up to school. She made very strong bonds with the staff and was very sad to be leaving. A really lovely, well-managed nursery with staff who care for the children exceptionally well.

I would recommend the nursery to any parent looking for the highest standard of care for their child, friendly staff and if there's any extra help needed they're also very informative and helpful. Overall, very happy with our experience!

I took my baby for our first settling in session and I was horrified in what I saw: one baby nearly choked on soil that he was eating, he had a full mouth of soil, no one noticed until I pointed it out, member of staff took it out with their hands to get the soil out of his mouth and then a few mins later an older boy started to eat soil and again no one noticed until I pointed it out. They were also walking with their shoes on and didn’t ask me to put plastic slipper last on I told them that I want to put them on as I didn’t feel comfortable walking in my shoes inside the baby room. Room was very very dirty and babies were just doing things on their own no one was engaging with them. Worst and Dirtiest nursery I have ever seen.

My son has blossomed here. The staff are great and the management team are excellent at working with parents. Children are treated as individuals and their interests and needs catered for. All staff know all the children and speak to them. This hadn't originally been my first choice but I'm delighted that choice fell through. The management team are always available to talk through concerns and are reassuring and proactive. My son has always loved his keyworkers and I am sad that we are leaving soon for school.

My Grandson attends Bright Horizons Ely and they are fantastic with him. He loves being there and comes home tired from all of the fun activities they do with him. I would highly recommend this nursery, I trust them with my Grandson.

Management of the place is extraordinary. They go the extra mile to meet your needs and to explain everything. Staff so dedicated to what they do, very caring and friendly.

My little boy loves it there and is always very happy, he runs in very excited about his day and is always bushed when he’s picked up. I personally feel his amazing development is greatly associated with the nursery, staff are great and bubbly and management are top draw, on the ball and very professional with being personable.

My daughter has been going here since she was 6 months old. They have been brilliant. They helped me feel reassured and now 19 months old she is upset when she doesn't go!

We are very pleased with our daughter's progression at the nursery and her key workers are amazing.

My daughter has been at the nursery for 2 years now and has just moved into her second room. The staff are so helpful and friendly and will always go above and beyond to help and assist where possible. There are lots of varied activities both learning and play. My daughter is very happy and her confidence growing as she moved through the nursery rooms.