Bright Horizons Ely Day Nursery and Preschool

5 St Thomas Place, Cambridgeshire Business Park, Ely CB7 4EX
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9.5 165 Reviews
  • Bright Horizons Ely Day Nursery and Preschool, Ely
Located on the Cambridgeshire Business Park – just five minutes from Ely trains station and situated within the grounds of Cambridgeshire Business Park. An excellent location for parents working in the area or commuting. The nursery provides high-quality care and education for children aged 3 months to 5 years.

The modern purpose-built nursery is set in its own self-contained building and gardens. All age groups benefit form Bright Horizons extensive Growing Enhancements programmes to provide learning and developments in fields such as Reading, Writing, Maths, Sports, Science, IT and Art. The nursery is well-equipped, featuring the latest in early years and educational equipment. The outdoor space is ideal for children of all ages, which are well-resourced and provide opportunities for learning outside.

With all-inclusive fees, which means less to pack on a busy morning, their onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to the chosen branded nappies and wipes included in the fees.

The team will be delighted to welcome you to Ely Day Nursery and Preschool. The friendly, experienced and highly qualified staff are on hand to conduct a personal nursery tour at a time to suit you.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah (Nursery Manager)

Number of Childcare Staff

  • 39

Total Places for Children

  • 120

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Bright Horizons Ely Day Nursery and Preschool Reviews (165)

9.5

Bright Horizons Ely Day Nursery and Preschool has a Review Score of 9.5 (9.452) out of 10, based on 23 reviews in the last 2 years.
Over all time Bright Horizons Ely Day Nursery and Preschool has 165 reviews.

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Review from Marie (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and supportive; nothing is ever a problem or ever too much. My child is in preschool and has attended this nursery since 5-months-old, loves attending and has built strong friendships already at such a young age.
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Review from Claire A (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the staff have made our children feel very at ease and welcome. They have all settled well and are very happy little souls. Our eldest daughter moved from another nursery, and the staff helped her settle in so well. She really enjoys her time there.
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Review from Charlotte H (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has loved being at Bright Horizons since he was 1. He has just finished at Bright Horizons to go onto his next journey at school. It was an emotional day when he left the doors for the last time as it felt like we were leaving our family behind. The nursery manager and her staff have been fantastic
and the way the manager has dealt with all the extra responsibilities due to COVID has been exceptional. The whole staff take things in their stride and I would highly recommend to anyone who is looking for a safe place for their child to grow. I feel they go the extra mile, when my son hasn’t wanted to go in because he doesn’t feel like it or on the flip side (which happened more) didn’t want to come home the staff would help me convince him which after a long day is very much appreciated. I just wish my son didn’t have to grow up.
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Review from Laura M (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really great nursery and preschool. The staff are the absolute best, the food is terrific, and the activities are engaging. Our eldest is in the preschool room, and the staff there are stretching her in just the right way to get her ready for school. Our youngest started right after the lockdown in
the baby room. I was worried how he might get on given he'd had limited social contact for months, but he has the best time and clearly enjoys himself. It's a home from home, and everyone feels like family.
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Review from C B (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and setting are fantastic. My son loves the nurser,y and his learning/development have really come on due to all of the varied activities he does. The staff are very caring, so friendly and welcoming.
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Review from Melanie B (Mother of Child) published on 11 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The really lovely staff which have made myself (and my daughter) at ease. Amazing menu. Staff very thorough, caring and attentive. Location is very convenient as in the same business park where I work. Would definitely recommend.
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Review from Claire C (Mother of Child) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter just returned to nursery as it reopened after lock-down. I was naturally worried as she hadn't been since March and was going back to a different room and new key workers. I needn't have worried. It's now a week later and she runs in without looking back! The care and support she has received,
especially in trying times has been outstanding! The staff have been really thoughtful in calling me daily to let me know she has settled while she has been adapting and I can't praise them enough! My daughter loves it there and I definitely would recommend this nursery to others.
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Review from Victoria P (Mother of Child) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter has only been in the preschool a few months but its been amazing how well she has progressed. She has really grasped writing her name and her drawing has really come on. This is all down to the amazingly dedicated preschool team. In the short time my daughter has been there she has also
made many friends which is lovely to see. Although my daughter is leaving my son is moving up to the preschool and I'm excited to see how he progresses.
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Review from Joe R (Father of Child) published on 24 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our children have attended the nursery with our son having just ‘graduated’ preschool. There are many staff who have been there a number of years, which is great for continuity of care. The team, work well together to support children’s development. They provide a warm, fun and friendly environment
that helps the children explore, grow and flourish. Thank you for everything you’ve done our kids.
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Review from Alice C (Mother of Child) published on 24 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always took excellent care of my daughter, who had just left the nursery to move up to school. She made very strong bonds with the staff and was very sad to be leaving. A really lovely, well-managed nursery with staff who care for the children exceptionally well.
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Review from Magdalena W (Mother of Child) published on 12 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend the nursery to any parent looking for the highest standard of care for their child, friendly staff and if there's any extra help needed they're also very informative and helpful. Overall, very happy with our experience!
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Review from Daria A (Mother of Child) published on 31 July 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
I took my baby for our first settling in session and I was horrified in what I saw: one baby nearly choked on soil that he was eating, he had a full mouth of soil, no one noticed until I pointed it out, member of staff took it out with their hands to get the soil out of his mouth and then a few mins
later an older boy started to eat soil and again no one noticed until I pointed it out. They were also walking with their shoes on and didn’t ask me to put plastic slipper last on I told them that I want to put them on as I didn’t feel comfortable walking in my shoes inside the baby room. Room was very very dirty and babies were just doing things on their own no one was engaging with them. Worst and Dirtiest nursery I have ever seen.
Reply from Katherine O'Brien at Bright Horizons Ely Day Nursery and Preschool
Hi Daria,

We are sorry to read you have had this experience at the nursery, we take all feedback seriously.
I believe the Management team have been in contact with you directly to discuss your…read more
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Review from Sarah R (Mother of Child) published on 16 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has blossomed here. The staff are great and the management team are excellent at working with parents. Children are treated as individuals and their interests and needs catered for. All staff know all the children and speak to them. This hadn't originally been my first choice but I'm delighted
that choice fell through. The management team are always available to talk through concerns and are reassuring and proactive. My son has always loved his keyworkers and I am sad that we are leaving soon for school.
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Review from L L (Grandmother of Child) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandson attends Bright Horizons Ely and they are fantastic with him. He loves being there and comes home tired from all of the fun activities they do with him. I would highly recommend this nursery, I trust them with my Grandson.
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Review from Jurga K (Mother of Child) published on 1 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management of the place is extraordinary. They go the extra mile to meet your needs and to explain everything. Staff so dedicated to what they do, very caring and friendly.
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Review from Tim B (Father of Child) published on 1 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy loves it there and is always very happy, he runs in very excited about his day and is always bushed when he’s picked up. I personally feel his amazing development is greatly associated with the nursery, staff are great and bubbly and management are top draw, on the ball and very professional
with being personable.
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Review from Rachelle H (Mother of Child) published on 1 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going here since she was 6 months old. They have been brilliant. They helped me feel reassured and now 19 months old she is upset when she doesn't go!
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Review from Nikki G (Mother of Child) published on 4 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with our daughter's progression at the nursery and her key workers are amazing.
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Review from A F (Mother of Child) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been at the nursery for 2 years now and has just moved into her second room. The staff are so helpful and friendly and will always go above and beyond to help and assist where possible. There are lots of varied activities both learning and play. My daughter is very happy and her confidence
growing as she moved through the nursery rooms.
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Review from P H (Mother of Child) published on 7 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at the nursery for nearly 2 1/2 years and is very happy there. He is about to move to his third different room and the staff are friendly and very helpful and thoughtful to make the transition as smooth as possible. He has learnt so much here and the activities are varied and exciting.
He particularly likes the baking activities and singing along to the guitar playing.
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Current Review Score: 9.5 (9.452)

Overview of Review Score

The Review Score of 9.5 (9.452) out of 10 for Bright Horizons Ely Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.577 for Bright Horizons Ely Day Nursery and Preschool is calculated as follows: ( (218 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) + (19 Very Poors x 1) ) ÷ 274 Ratings = 4.577
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Bright Horizons Ely Day Nursery and Preschool is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 21 Positive Reviews ÷ 24 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Sarah

Sarah

Job Title: Nursery Manager

I started working with the company in 2002, where I started as a level 2 nursery nurse. I trained on the job to complete my level 3 NVQ, and a short while after, I was promoted to the role of room supervisor in the Early Pre-School room. In 2011, I left the nursery to gain experience in another setting. I returned to the nursery in 2012 as the baby room leader and completed my NVQ level 4 in child care, the following year, I was promoted to Third in charge of the nursery.


I thoroughly enjoyed my role as a room leader but was looking for a new challenge so I applied for the role of deputy manager and I was successful. I have been the deputy manager at Ely Day Nursery since October 2014 and I thoroughly enjoy every aspect of my job- I wouldn’t change it for the world.

Chloe

Chloe

Job Title: Deputy Manager

Hello, I am Chloe the Deputy Manager.


I joined Ely Day Nursery in October 2023 having previously worked in childcare for 11 years. I wanted to step into a management position in order to support staff, parents and children achieve, learn and develop.
Since joining I have enjoyed learning so much more about childcare and development through the range of support Bright Horizons offers.
I love how busy the setting is as well as how welcoming everyone was both in the setting as well as throughout the company.


The thing I enjoy the most about my job is building a foundation for children to enhance their skills and development their imagination.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Ely Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Ely Day Nursery and Preschool has an Enhanced Service - more info.