Bright Horizons Ely Day Nursery and Preschool

5 St Thomas Place, Cambridgeshire Business Park, Ely CB7 4EX

Bright Horizons Ely Day Nursery and Preschool, Ely, Cambridgeshire
Bright Horizons Ely Day Nursery and Preschool, Ely, Cambridgeshire
Bright Horizons Ely Day Nursery and Preschool, Ely, Cambridgeshire

Bright Horizons Ely Day Nursery and Preschool is a modern, purpose-built nursery with a large outdoor area offering well-equipped and spacious rooms, encouraging the children to learn through exploration and investigation.

A highly-qualified and well-established nursery team provides exceptional care and education for children aged three months to five-years-old.

(Formally known as kidsunlimited) the nursery is located on the Cambridgeshire Business Park (just five minutes from Ely train station) and has extended opening hours to cater for parents commuting to and from London.

The nursery has highly effective partnerships with parents, who make a strong contribution towards the well-being of children and the promotion of their learning. Children are treated as unique individuals and all staff know the children and their families well.

The children regularly go on regular trips to explore the local community, including the train station and nearby Tesco store to buy ingredients for their cookery club, and visit the local cathedral and library or the river to see the ducks.

Group: Bright Horizons Family Solutions

Person in charge: Jess Knowles (Nursery Manager)

Local Authority / Social Services: Cambridgeshire County Council

Number of Staff: 39

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 120

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Bright Horizons Ely Day Nursery and Preschool has a Review Score of 9.6 (9.592)

The Review Score of 9.6 (maximum of 10) for Bright Horizons Ely Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Ely Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.759 for Bright Horizons Ely Day Nursery and Preschool is calculated as follows: ( (340 Excellents x 5) + (94 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 440 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Bright Horizons Ely Day Nursery and Preschool is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 20 Reviews ÷ 24 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    34
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Ely Day Nursery and Preschool?

  • Extremely LIKELY
    36
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Ely Day Nursery and Preschool

  • Mother of Child
    29
  • Father of Child
    6
  • Guardian of Child
    1
  • Uncle of Child
    1

Bright Horizons here in Ely is a warm happy environment. My little boy has thrived there and he's always excited to get up and go to crèche and pretty worn out by the time he's picked up at lunchtime. The staff and the centre are, as far as I'm concerned, on the ball and there is plenty going on.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has been in Penguins for around 6 months. Over this period his development has progressed noticeably. His speech, language, social interaction, humour and behaviour have matured and developed by an account of the support, learning activities and commitment that Ely Day Nursery provide. We couldn't be more happy with the dedication and level of engagement that he receives from all the staff at the nursery/ We are always welcomed with a smile at drop off and pick up times. The energy and effort put into ensuring a safe, fun and rich learning environment is provided is evident.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I had a son in this nursery from when he was one year old until August 2017, with the help of all the staff in the nursery he has turned into a lovely young boy. I get complimented all the time on his good manners and how intelligent and independent he is for his age. I believe a lot if this is down to his time spent in Bright Horizons Ely Nursery. Each member of staff working there is so friendly and will go that extra mile to make sure the kids are happy. This is why I now have my daughter who is one-year-old attending.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has really enjoyed her time at the nursery and will miss coming in when she goes off to School in September. Such a happy friendly place for all the kids attending, and a wonderful place to learn and develop as little people.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter started at the nursery at 5 months old, and has been made to feel loved and valued ever since. The relationships the staff build with the children are phenomenal and our daughter chatters about her key workers all the time. She is always happy to go to nursery, and enjoys a huge range of activities there, including lots of time outside in the garden, cooking, painting, singing and dancing. Each child is recognised as an individual, and made to feel special. The management have built an excellent team, who clearly enjoy their work, and work well together to create a nurturing environment for the children. We have sent both our children to Bright Horizons Ely and would happily recommend it to other parents.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Bright Horizons Ely is outstanding in every way. We are regularly blown away by the care and attention they give to our son, from looking after his emotional needs by comforting him and exciting him as appropriate, to the many, many exercises and activities the staff provide to challenge and enthuse him. The staff are all incredibly committed, clearly thrive on what they do, and are excited to share what our son has been doing each day. Equally, when there are problems, be they minor issues of the day or a more long-term trend, they are keen to discuss these with us to support us in making improvements, all of which is incredibly valued. The management help us with our irregular weekly patterns of usage and seem to make space where there can't be any to accommodate us at times. The management clearly has a wonderful relationship with the staff which is evident at the brilliant annual summer party. We have been spoiled by how great Bright Horizons Ely have been.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The standard of care afforded to our children has been excellent. After having one child attend the nursery for four years (and who has now moved to school) and another who has just finished in the Baby Room; we feel extremely positive about the nursery.

We are always confident that the staff will give our daughter the care and affection that we want for her. The staff are genuinely caring and have an excellent relationship with parents.

The leadership of the nursery is very good, the manager is always very accommodating and helpful.

I highly recommend this nursery and am more than confident in recommending it to other parents.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I could not be happier with the Bright Horizons Ely nursery. My son is so very happy there and I feel completely at ease leaving him knowing this. The activities are fantastic - and the little touches like hatching eggs out every year just top the place off. I have already recommended this nursery to my boss's boss's boss so that shows how confident I am in them!!!
The hours are much more convenient - starting at 7.30 and ending at 6.30 but they are so accommodating and kind there too.
Send your child here - you will not regret it!

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Great staff and wonderful centre, I have 2 boys who love the nursery and enjoy going. Every day is different and exciting and they always come home happy. Feel very at ease and know that everything is taken care of, would highly recommend.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would definitely recommend Ely Day Nursery to anyone! Very welcoming and lovely environment. Today I had my little boy's induction day, which I was quite nervous about discussing leaving my son in the Nursery's care, but after walking into the nursery, we both felt very comfortable with the bubbly staff. My little boy had his induction morning in the baby room and they made us feel very comfortable and welcomed us in a happy manner. They made me and my son feel confident and I was happy to leave him in their care, lots of reassurance given towards me!

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Our son has been at the nursery for a year, and we have been continually impressed by the enthusiastic, committed and caring staff who helped him settle in, grow, develop and subsequently move gently and successfully into another room. He, and we, are known and treated as individuals by all staff. There are lots of age appropriate activities and frequent access to the garden. I would whole heartedly recommend the nursery/

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I absolutely love this nursery for my daughter. She is thriving and never had an issue settling in. She enjoys the teachers, the freedom to learn and play and her friends. I love how she has liberty to gravitate toward activities of her interest. She has the freedom to participate in messy/sensory play as well as technical learning on the computer.

The staff are professional and are consistently conscious of the primary focus, the children. Bright Horizons is a stellar nursery.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have no hesitation in recommending this nursery to any of my close friends or family members. Excellent staff who go above and beyond their job role making sure each child is happy and well looked after. They always report incidents/illness's very well even if that means leaving voicemails to give them a phonecall back. My child loves going to this nursery and has learnt a lot in a short space of time.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attended the nursery for two years. She loved it! The staff are so friendly and welcoming.
She particularly had a strong bond with her keyworker. Which made me feel at ease when needing to communicate any problems or concerns or even just to have a chat about how she's doing.
My daughter was always excited to tell me all about the different activities she'd been up to. I'm really happy with the progress she made whilst at the setting.
Highly recommend.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The manager at Ely Kids Unlimited nursery is most wonderful and dedicated person. Always helpful.
Most staff in this nursery are professional and looking after the kids with a good attitude. They spend lots of time teaching kids and supporting parents.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The caring staff make this nursery such a great learning environment and I know my daughter will be well looked after as well as having a lot of fun.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our daughter who is nearly 3 years old, really enjoys going to nursery. The staff are very good and we are always kept informed. They are always willing to discuss progress or any issues which arise. They are keen to help and support development. There are numerous activities the children participate in, sometimes disappointing that they are left to play on their own some of the time with no structure - very pleased with the nursery.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

My daughter had initial trouble settling back in after the 6 weeks holidays. The nursery staff went out of their way to create a book to help settle her. The staff are very happy and polite. They mix professional and personal with ease and are always approachable even with the smallest details.
Highly recommended.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery, all of the staff are very friendly and knowledgeable. They were extremely helpful with potty training tips for my nephew. Would recommend to anyone looking for a quality childcare setting.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery, capable staff who really care about the children. Management is very open to communication from parents and any concerns/issues/worries are dealt eith promptly and to our satisfaction. Plenty of home and school links too.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very welcoming and caring. Reassuring as a parent when your child starts. A very happy place - children feel loved and cared for.
Rooms are well designed and thought out., Baby room is the best I have seen in this respect. I only gave good for facilities as the outside space is not quite as big as some but they make excellent use of what they have.
Very helpful and understanding staff.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter started attending this nursery at 6 months old and is now in preschool. Initially, the size was very daunting but can honestly say you and your child are made to feel like individuals. The staff know all of the children's names and my daughter has gone from being a very clingy baby who sobbed when I left to an extremely independent little girl. She amazes me with the level of knowledge she has as a result of their scientific experiments or the subject matter for that day. The staff helped significantly with her potty training working with us as parents and have supported her every step of the way when it has become time for her to move up a room. Each evening she has to visit several carers to give them a hug before leaving she is that comfortable there. A wonderful nursery.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has loved going to nursery since he started at 9 months old. The care he has received is 100%. I always feel happy when dropping him off knowing he is in good hands. Always get good feed back to.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Would recommend this nursery unreservedly. My son attended from the age of 1 until 4 years old.

The staff are incredible and the atmosphere is fantastic. A real homely, family environment.

My son was just incredibly happy during his time there.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has spent over 3 years at Ely Day Nursery and I can't say enough good things about the nursery and staff. From the very first visit the staff have been helpful, cheerful, friendly and extremely professional. Staff are highly qualified and know what they are doing in every aspect of their role. My son has flourished under their care and has grown into a happy, polite and confident little boy. He has been well prepared for school, knows his numbers and letter, is very interested in writing and reading and absolutely loves painting and craft activities. He has lots of energy so the outside play area is perfect to run around and play. Nursery staff have worked tirelessly and with great patience to help with his fussy eating and were also amazing with toilet training and tantrums. I will be forever grateful to the staff for their extraordinary care and attention and would recommend the nursery without a doubt.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

7 years ago we started looking for a nursery for our 1st child. This can be a daunting task and we visited a few different nurseries in the area but felt this nursery was the right place. We loved the purpose built building with its amazing space and the staff were lovely and put us at ease. The staff are amazing, humouring us with the constant calls to ‘just check in’.
Both of our children have had a truly wonderful time at the nursery and as sad as they were to leave, were ready to go to big school due to their time there. Their Graduation Ceremonies are such a special touch. The management of the nursery is fantastic, we find out what we need to know when we need to know it, and feel so happy and secure leaving our children with them. It's a pleasure to drop off and pick up here, everyone is so friendly. It is with sad hearts that we complete this review as it's time for us to say bye to the team. Wouldn’t hesitate to recommend this nursery to anyone!

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We deliberately chose this nursery and pre-school, following a friend's recommendation, because we wanted our little boy aged 3 to get used to a "busier" environment than he has had elsewhere. We had heard that the staff were very good but also quite young, so we did wonder how they would compare with the older, more experienced adults our son normally spends time with. We were therefore extremely impressed with how much effort they put into helping our son settle in, particularly given that he only attends two mornings a week. Although drop-off times could be quite busy, there was always a member of staff ready to say hello and to take care of him. He invariably comes home clutching a stack of paintings that he is very proud of. The management is very efficient, e-mails are responded to quickly and there is a helpful weekly memo e-mailed around. The larger and more "school-like" environment may not suit every child, but it has worked very well for us.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very helpful and supportive staff! My daughter is developing so wonderfully thanks to everyone here. Of particular note was the support that they gave when my daughter was potty training, and the feedback that they give at the end of the day. Messy play is encouraged and so many ideas given to do at home! I was touched to see that for her birthday my daughter got given a book of cards that each of the children in her room made her. Thoughtful touches are what makes this place feel like home.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has been attending this nursery for 2 years and I could not recommend it enough. I initially had reservations about sending him to a big chain nursery but was impressed by the warmth and friendliness when I visited.
The staff are so enthusiastic, friendly and attentive and it's clear to see how much they care about each child.
They provide so many learning opportunities and activities for the children and have different themes each week, which they inform parents about in weekly newsletters. The staff are really keen to get to know the child too and encourage weekend books so they can sit with them and see what they have been doing outside of nursery. They are also regularly reviewing their development and progress with parents.
It's extremely difficult as a parent putting our most precious possession in the care of strangers but I guarantee that even from the first day the staff here won't feel like strangers as they all make an effort to get to know you and your child.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been attending Kids Unlimited since she was 10 moths old and is now in pre-school and we can say that we are extremely happy with all the staff, especially the two nursery nurses who have been there for my daughter since day one.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent facilities and are extremely good general feel about. Also, new activities and parents are kept up to date with weekly emails that include tips about diet and well-being, nursery activities and safety. Good friendly and informed staff. After I have been using Kidsunlimited/Bright Horizons for more than one year, it seems they do not have high labour turn over, I feel this is a very good sign and great for the children so very important.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our Grandson has improved in all aspects since attending the Ely nursery. He thoroughly enjoys his time there, the Staff are brilliant. They are very attentive taking a keen interest in our Grandson and his interests. He is not the shy toddler he was 3 months ago. The weekend book is a great asset, recording some of his activities at a weekend.
The photographs help on the odd occasion he is a little upset.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My son began attending this nursery when we moved to the area last year. From day one I was impressed by the layout and brightness of the building, and found that it was the best we had seen having looked at other nurseries. The staff here are friendly and happy to assist. I particularly appreciate the weekly newsletter that is emailed by the manager, which gives a further insight into the activities his class are doing that week. My son is really happy at this nursery and I would highly recommend to anyone.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My son has been at Ely Day nursery for 3.5 years, since just prior to his first birthday. He has moved through 4 different age-group rooms in that time, and in each one has been given warmth, encouragement, support and love. Every member of the staff, from the administrative side, through the kitchens and cleaning staff to the individual carers knows all the children individually and always has time to talk to parents and children alike. The nursery has a very welcoming and kind atmosphere, but also impresses me with the level of personal responsibility the carers expect and receive from the children. My son has flourished in their care and I have recommended the nursery to several friends.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

When My daughter started the nursery, everyone was so friendly and helpful! The staff in the toddler room where so caring and were truly amazing at meeting my daughter needs! It took a while for my daughter to settle in, but the staff were quick to understand how to calm and settle her down! My daughter now absolutely loves going to nursery and can't wait to go!

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Any ask is never a problem across all levels of staff from cleaner to management.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Marketa Cardon, Mrkg at Bright Horizons Ely Day Nursery and Preschool responded to this review on 15 Jan 2016:

Thank you for your feedback, we really value parent's feedback and with our aim to provide the highest level of care to our children and families, I would strongly recommend to discuss with to the Nursery Team any concerns regarding the available resources.

The nursery is extremely well run and all staff are enthusiastic and committed to the children in their care. My child has special needs and the staff have made every effort to accommodate and develop her. Being part of a larger chain has been helpful in accessing extra expertise when needed but doesn't detract from the caring and homely feel of the setting. My elder daughter was also at the nursery and her time there set a firm foundation for her schooling. I wouldn't hesitate to recommend Kidsunlimited to any parent.

How likely would you be to recommend Bright Horizons Ely Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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