Bright Horizons Ely Day Nursery and Preschool

5 St Thomas Place, Cambridgeshire Business Park, Ely CB7 4EX
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9.5 165 Reviews
  • Bright Horizons Ely Day Nursery and Preschool, Ely
Located on the Cambridgeshire Business Park – just five minutes from Ely trains station and situated within the grounds of Cambridgeshire Business Park. An excellent location for parents working in the area or commuting. The nursery provides high-quality care and education for children aged 3 months to 5 years.

The modern purpose-built nursery is set in its own self-contained building and gardens. All age groups benefit form Bright Horizons extensive Growing Enhancements programmes to provide learning and developments in fields such as Reading, Writing, Maths, Sports, Science, IT and Art. The nursery is well-equipped, featuring the latest in early years and educational equipment. The outdoor space is ideal for children of all ages, which are well-resourced and provide opportunities for learning outside.

With all-inclusive fees, which means less to pack on a busy morning, their onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to the chosen branded nappies and wipes included in the fees.

The team will be delighted to welcome you to Ely Day Nursery and Preschool. The friendly, experienced and highly qualified staff are on hand to conduct a personal nursery tour at a time to suit you.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah (Nursery Manager)

Number of Childcare Staff

  • 39

Total Places for Children

  • 120

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Bright Horizons Ely Day Nursery and Preschool Reviews (165)

9.5

Bright Horizons Ely Day Nursery and Preschool has a Review Score of 9.5 (9.452) out of 10, based on 23 reviews in the last 2 years.
Over all time Bright Horizons Ely Day Nursery and Preschool has 165 reviews.

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Reviewer Connection to Bright Horizons Ely Day Nursery and Preschool
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Review from Joanna G (Mother of Child) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’re very happy with the nursery. Our son started here when he was under a year old and he’s now four. The staff across the board are welcoming, kind and caring. I have always felt that they take a real interest in getting to know each child individually and make every effort to tailor activities to
suit personalities and interests. I’d wholeheartedly recommend the nursery to others and frequently do so.
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Review from Nadine M (Mother of Child) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is such wonderful care given to each child and parent. You feel valued as a person and the staff are always generous with their time. My daughter is so happy to go in, barely giving me a backwards glance and I think, that is the true measure of the nursery.
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Review from Catherine J (Mother of Child) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't say enough about the team at Bright Horizons Ely Day Nursery and Preschool. My son started at six months old and loves his nursery days! The staff are great and are so friendly. We love all the photos that he brings home of what he's been up to and the lovely paintings and activities that they've
done. Keep up the great work!
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Review from K H (Mother of Child) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter really enjoys going to nursery and during the pandemic they have helped keep things “normal” for her. Everyone is so friendly and they make a real effort to get to know the children. I’ve never had any concerns about her care and she is always so excited to be learning new things.
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Review from Sarah L (Mother of Child) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are brand new to the nursery. Since my son started the staff have all been friendly, informative and welcoming. My son bounds in each morning and asks to go back. There is no better endorsement that a child wanting to go back!
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Review from Anna M (Mother of Child) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started at Bright Horizons Ely Day Nursery and Preschool aged around nine months and he settled in straight away. He has a severe food allergy and it is extremely well managed by nursery staff, which really puts my mind at rest. His language and emotional intelligence has improved massively
since starting at nursery and he’s comfortable with very helpful concepts such as waiting turns and putting toys away when he’s finished. Life changer! Since the Covid-19 pandemic we have not been able to enter the building for pick up and drop off, so we haven’t actually seen his new room or watched him play but the nursery has provided us with regular photos of him and his key worker is always happy to have a telephone conversation if needed. I suffer with PND and have always felt understood by nursery staff, especially the nursery manager who will always try and fit in an extra session for our son if we need it.
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Review from Kate C (Mother of Child) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An extremely helpful and safe environment. The staff go out of their way to bring joy, education and welcome to each parent and child. Activities are well planned and communicated. The management team are exceptional and go way above and beyond, having said that they all do. The staff welcome on arrival
and discuss on pick up. The daily sheet is so helpful and the photos and activities are brilliant. The reassurance and ease that helps with worries is brilliant and nothing is too much trouble. Overall such a fantastic place, will be sad when we move on to “big” school.
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Review from Rebecca M (Mother of Child) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the nursery. Excellent communication from the staff. The nursery do a wide range of activities with my toddler and he loves going to nursery. The staff are really helpful and friendly.
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Review from Kelly W (Mother of Child) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Ely is a brilliant nursery. You feel the warm and caring nature as soon as you step into the setting. Caterpillars staff have been so patient and caring with my daughter while she settled into the room. This took time but they did everything they could to help her feel safe and relaxed.
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Review from Jackie W (Grandmother of Child) published on 5 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two grandchildren, aged 6 and 2 1/2 attended Bright Horizons from the age of 9 months. The manager and her team are wonderful: so welcoming and kind to children, parents and carers alike. My grandson's transition to primary school was seamless thanks to his care and the groundwork put in place at
Bright Horizons. Both children hugely benefitted from the socialisation and the fun activities provided in a safe environment. The family have now moved to Devon and I’m sure will thrive in their new surroundings thanks to such a great start. Thank you so much to the manager and co.
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Review from Olana C (Mother of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Ely is a lovely place for our daughter to attend nursery. The staff, in particular, make it, and she enjoys her time there very much. We are working parents and feel very appreciative of the great communication, supportive service and everything that’s included in the overall cost, which
isn’t something that all nurseries offer. We also feel that she is very safe, and the nursery is doing their very best to set a good example by adhering to Covid related procedures and encouraging anyone who visits to do so also. Overall very happy!
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Review from Mercedes F (Mother of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has had a wonderful time at nursery. He loves it when he realises it's a nursery day. He loves his key person and all the staff. He has so much fun and enjoys playing with his friends. I've been very happy and impressed with how they have adapted and worked together during the pandemic. Such
a great team!
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Review from Samantha N (Mother of Child) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Day Nursery and Preschool is excellent, and I would highly recommend it.
Both of my children have attended the nursery and preschool at some point and both enjoyed the experience.
The staff are all delightful and friendly, and they have been so accommodating with both of my children’s
numerous allergies. Their policies are so robust that it fills me with confidence to send my children there and not have to worry.
My daughter, who is currently attending the preschool, loves it so much that when she is at home she likes to role play nursery and preschool pretending to be the different practitioners looking after and playing with her baby dolls!
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Review from Courtney K (Mother of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my daughters attend and love their time at this nursery. Both having been there since starting in caterpillars, with my eldest now in penguins pre-school, I can say with confidence that every room is amazing. Well suited to the needs of their ages as they grow, lots of activities, care and attention
to detail.
All the staff are wonderful going above and beyond to make me feel they are more than capable with my girls.
The nursery manager has shown nothing but positivity through such an uncertain time and I always recommend this nursery to my friends.
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Review from Lucy T (Mother of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending the nursery since he was just under a year old. He loves going and has settled in so quickly since it reopened after lockdown. He is now in his third room and we have found all the staff to be very friendly and caring. Overall, we have had an excellent experience and would
recommend it to others.
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Review from Nimalan S (Father of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have sent all of my four children to this nursery and would highly recommend it. From the venue, to the staff, to the company, it excels in all areas for us. We would rate it 100%, they are always willing to go above and beyond.
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Review from Rachel B (Mother of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was the perfect setting for our daughter. The quality of care provided by all the staff and the fun educational activities have played an important part in her early year's development and prepared her for school.
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Review from Giana E (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've always found the staff at Ely Day Nursery to be great with the children. They're friendly, communicative and really care about the kids and realise the importance of keeping parents informed about everything from how their child's day has been (and how many dirty nappies they've produced!) to how
they're developing according to the EYFS curriculum. They've handled the covid-craziness with grace and I feel confident that my kids are safe but are not being overly burdened by the strangeness of the times with excessive focus on the virus. I would highly recommend this nursery.
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Review from Louise T (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves it here. He has come on leaps and bounds since starting here. We get so many pictures and updates too, we love it. They have been so great with every effort with regards to the covid situation. Making it an easy transition back in to.
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Review from Laura E (Mother of Child) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely, friendly and welcoming nursery. My daughter thrives there and enjoys a wide range of activities. We get daily photos and updates as well as artwork and stories from her days. The staff are beyond helpful and friendly, and it's a real family feel. They have been great during the lockdown,
re-opening and beyond.
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Current Review Score: 9.5 (9.452)

Overview of Review Score

The Review Score of 9.5 (9.452) out of 10 for Bright Horizons Ely Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.577 for Bright Horizons Ely Day Nursery and Preschool is calculated as follows: ( (218 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) + (19 Very Poors x 1) ) ÷ 274 Ratings = 4.577
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Bright Horizons Ely Day Nursery and Preschool is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 21 Positive Reviews ÷ 24 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Sarah

Sarah

Job Title: Nursery Manager

I started working with the company in 2002, where I started as a level 2 nursery nurse. I trained on the job to complete my level 3 NVQ, and a short while after, I was promoted to the role of room supervisor in the Early Pre-School room. In 2011, I left the nursery to gain experience in another setting. I returned to the nursery in 2012 as the baby room leader and completed my NVQ level 4 in child care, the following year, I was promoted to Third in charge of the nursery.


I thoroughly enjoyed my role as a room leader but was looking for a new challenge so I applied for the role of deputy manager and I was successful. I have been the deputy manager at Ely Day Nursery since October 2014 and I thoroughly enjoy every aspect of my job- I wouldn’t change it for the world.

Chloe

Chloe

Job Title: Deputy Manager

Hello, I am Chloe the Deputy Manager.


I joined Ely Day Nursery in October 2023 having previously worked in childcare for 11 years. I wanted to step into a management position in order to support staff, parents and children achieve, learn and develop.
Since joining I have enjoyed learning so much more about childcare and development through the range of support Bright Horizons offers.
I love how busy the setting is as well as how welcoming everyone was both in the setting as well as throughout the company.


The thing I enjoy the most about my job is building a foundation for children to enhance their skills and development their imagination.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Ely Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Ely Day Nursery and Preschool has an Enhanced Service - more info.