Bright Horizons Ely Day Nursery and Preschool

5 St Thomas Place, Cambridgeshire Business Park, Ely CB7 4EX
Review Us
9.5 165 Reviews
  • Bright Horizons Ely Day Nursery and Preschool, Ely
Located on the Cambridgeshire Business Park – just five minutes from Ely trains station and situated within the grounds of Cambridgeshire Business Park. An excellent location for parents working in the area or commuting. The nursery provides high-quality care and education for children aged 3 months to 5 years.

The modern purpose-built nursery is set in its own self-contained building and gardens. All age groups benefit form Bright Horizons extensive Growing Enhancements programmes to provide learning and developments in fields such as Reading, Writing, Maths, Sports, Science, IT and Art. The nursery is well-equipped, featuring the latest in early years and educational equipment. The outdoor space is ideal for children of all ages, which are well-resourced and provide opportunities for learning outside.

With all-inclusive fees, which means less to pack on a busy morning, their onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to the chosen branded nappies and wipes included in the fees.

The team will be delighted to welcome you to Ely Day Nursery and Preschool. The friendly, experienced and highly qualified staff are on hand to conduct a personal nursery tour at a time to suit you.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah (Nursery Manager)

Number of Childcare Staff

  • 39

Total Places for Children

  • 120

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Bright Horizons Ely Day Nursery and Preschool Reviews (165)

9.5

Bright Horizons Ely Day Nursery and Preschool has a Review Score of 9.5 (9.452) out of 10, based on 23 reviews in the last 2 years.
Over all time Bright Horizons Ely Day Nursery and Preschool has 165 reviews.

Overall Experience
  • 150
  • 11
  • 0
  • 1
  • 3
Date Published
  • 165
  • 0
  • 4
  • 23
  • 142
Reviewer Connection to Bright Horizons Ely Day Nursery and Preschool
  • 128
  • 34
  • 2
  • 1
Total of 165, showing 21-40
Review from K C (Mother of Child) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is always so excited to go to the nursery and I have peace of mind that he will have fun and enjoy. He has the freedom to explore different things and also learn how to be gentle and to share. He has learned so much since his first day. Thank you.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Ely Day Nursery and Preschool
Hello, We are genuinely touched by your positive review! We are delighted that your son has made significant progress since his first day.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from A A (Mother of Child) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved to Bright Horizons from another local setting as we were wanting to take advantage of the 30 hours, 3 years plus funding in one setting, something our previous one did not provide. Four months after our eldest started at Bright Horizons, our youngest started.
Within weeks of starting at Bright
Horizons, we saw huge leaps in our older child’s development which we credit to the support of practitioners, and we continue to see our child flourish. Bright Horizons is providing an excellent setting to prepare for school.
Both children are extremely fond of practitioners. They support and challenge the children in a warm and nurturing environment.
All staff take the time to get to know parents as well as children. As parents, we are seen as individuals, not just Mummy and Daddy. Staff are sensitive to family circumstances and are attentive and supportive of us grown-ups too.
Whilst we moved to Bright Horizons out of necessity, it has been a brilliant move. We couldn’t imagine a better setting to support the development and well-being of our children.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Ely Day Nursery and Preschool
Thank you so much for taking the time to share your experience with Bright Horizons. We are thrilled to hear about the positive impact our setting has had on both of your children's development and…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L S (Mother of Child) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Ely are fantastic, the team, location and facilities.
Always great leading and seeing photos of the lovely activities they do with the little ones. Well varied diet, lots of tastes and textures.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Ely Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Mouni S (Mother of Child) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My boy started at Bright Horizons Ely Day Nursery and Preschool at 12 months. He had a rocky start, having only been cared for by mum and dad for a year but the staff at Bright Horizons have been wonderful with him. He's only been there a few months but already has a lovely bond with a few of the workers
and clearly has a lovely time doing all the activities. He's learned so much since he started. Our only issue is the lack of a separate nap space as our boy struggles to sleep when there are distractions but he's adjusting to this slowly.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Laura L (Mother of Child) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All 3 of my children have gone here and my youngest has started a few months ago. I can’t praise them high enough. All staff are so caring and nurturing of the children. All my children have or are thriving here.
Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Thanks so much for sharing your experience with us. We are thrilled to hear such positive feedback and lovely words about our staff. Thank you for taking the time to leave us a review.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Mary C (Mother of Child) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From a very anxious mummy about sending her little boy into nursery, Bright Horizons have been nothing but perfect.
From the moment we walked in to the door for our welcome meeting, me and my little boy loved it.
Could not fault the care that my little boy receives. Feel as though he’s safe and secure
and love seeing how happy and settled he is.
Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Thanks so much for sharing your experience with us. We are thrilled to hear your child is thriving at our nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Joanne T (Mother of Child) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery with great staff in baby room. My daughter LOVES being at nursery and I love the feedback we get on her day every day, as well as all the details and regular updates listed in the app. The staff know my daughter really well as an individual and I feel she is very well cared for.
Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Thank you for taking the time to give us your review. Your positive review affirms our commitment to providing a nurturing and stimulating learning environment for all our children.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Chris D (Father of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are so kind and caring for our little boy, he loves the activities that they get up to and is always excited to see his carers in the morning. The facilities are great and the food menu is healthy and nutritious and gives him the opportunity to try lots of different things. I would
recommend to anyone.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Mollie L (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery, son started in March at 1 year old and staff are warm and welcoming and really supportive for parents and children, update the app daily of food intake, sleep they have had, and nappy changes if still in nappies.
Post pictures of what your child has been up to and give observation on
how their development is going.
They always do fun activities on a daily basis whether it painting, reading, in the garden, and planting seeds.
Can’t recommend this nursery enough my son loves it.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from J A (Mother of Child) published on 15 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m very glad I chose this nursery for my daughter! She is sometimes emotional being dropped off if it’s me dropping her off but as soon as she sees her friends she’s happy playing away! Staff are always super helpful and friendly and I don’t know how they remember everyone’s names so well with so many
kids! The meals are well varied and healthy! Definitely would recommend to people.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Y B (Mother of Child) published on 15 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ely Bright Horizons is a wonderful, fun and caring nursery and pre-school where both of our children go. Our eldest has attended since 2020 and our youngest since 2022.
Both of our children are flourishing, growing their independence, confidence and personality. The staff go above and beyond to care
for them, giving us the reassurance they are in the best hands possible.
Our youngest has numerous severe allergies and the nursery have been beyond supportive of this.
We highly recommend this nursery and pre-school.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from G R (Father of Child) published on 15 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care at Ely Bright Horizons is fantastic. My son has such a wonderful experience every day and the staff are incredible. Each day he comes back having played so many different things and learnt lots of new skills.
I’d happily recommend them to anyone.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Jasmine H (Mother of Child) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been super supportive and always have the best interest of the children at heart. Amazing communication with the app, always adding photos and developmental progression! All the staff in the baby room are amazing and just an amazing team.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Thank you for your review on our nursery - we really appreciate it.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Akanksha R (Mother of Child) published on 6 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter was new to the setup and was resuming nursery after a long break. I must admit that the staff was really very warm and she was very well adjusted to her new schedule. They took good care of her because I know my little one needs a lot of attention. Please keep up the good work.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Hello, thank you for your five-star feedback and for sharing your experience with us. Your positive review affirms our commitment to providing a nurturing and stimulating learning environment for all…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from A A (Father of Child) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a great nursery. Our son has been going for the past year and a bit and we've had a consistently good experience over that time. His key workers have been engaged and excellent throughout, giving good feedback and on the app as to how he's getting on. All staff have been lovely and clearly care
about the children in their care, a lot.
You may worry the site might not look like the prettiest being on an industrial estate, but it actually gives them loads of space and makes it easier for drop off in lots of ways. They also are right on the edge and the garden looks out over a big field in the fens so feels like they're in nature a bit.
They have also been accommodating with providing extra sessions when we've needed them and they have had capacity which has been really helpful.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Hi, thank you for taking the time to give us your review at your nursery. Your positive review affirms our commitment to providing a nurturing and stimulating learning environment for all our…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Iane M (Mother of Child) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are pleased with the level of care our son is experiencing at Bright Horizons, Ely. He is happy and enjoying his time at the nursery. He has plenty of learning opportunities through play. The environment is safe, and staff are friendly and caring.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Hi, It is always so nice to hear words like kind, warm and friendly used to describe our staff. Thank you for choosing our nursery and leaving us your review.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Amanda K (Mother of Child) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend this nursery more, it's fantastic. My baby joined when he was 7 months old. His 'key person' immediately bonded with him. She showed a great interest in him and played with him really nicely.
The nursery keep us (the parents) up to date on everything - if he bumps his head, or
has a little rash, or if there's chicken pox at the nursery... They show us photos of what the children have been up to. He paints pictures and plants flowers... I think he probably has a better time at nursery than he does at home. They feed him foods we haven't yet tried at home and they do also use much posher nappies than we do! I am so pleased we found this nursery, I feel so appreciative of them and I really think they are giving him a fantastic start in life.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Thanks for taking the time to share your feedback with us. We appreciate your kind words. The opportunity to hear from our parents and be reminded of why we do what we do is so valuable. Thank you.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Laura H (Mother of Child) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves nursery days here and is always so excited to tell me about her day when she gets home - I am always very impressed at the range of activities they do and love that they always make an effort to use the outdoor space most days.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Ely Day Nursery and Preschool
Hello, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from O D (Mother of Child) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love Bright Horizons in Ely. The staff are incredible and take the time to know each child and cater to their individual needs. It's amazing to see how much our son has learned during his time at the nursery and how much he loves his teachers. He runs into his classroom each morning excited
to start the day. We love knowing that he is in good hands and enjoying his time at nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L B (Mother of Child) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started Bright Horizons when he was nine months and he is now about to turn four years old. During this time, the staff have helped so much, from learning to play, to socialising, sharing, taking turns and learning to be kind to one another. The staff are so friendly and treat our son like one
of their own. They even can help with things like weaning, using cutlery, developing routines and potty training. It's so nice to know as a parent that your child is being looked after and routines etc continue whether at home or at nursery. It's like home from home and it's displayed in our son's behaviour how much he loves nursery. We really recommend Bright Horizons and would certainly use it again.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.5 (9.452)

Overview of Review Score

The Review Score of 9.5 (9.452) out of 10 for Bright Horizons Ely Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.577 for Bright Horizons Ely Day Nursery and Preschool is calculated as follows: ( (218 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) + (19 Very Poors x 1) ) ÷ 274 Ratings = 4.577
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Bright Horizons Ely Day Nursery and Preschool is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 21 Positive Reviews ÷ 24 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (4)

Loading...

Meet the Team (2)

Sarah

Sarah

Job Title: Nursery Manager

I started working with the company in 2002, where I started as a level 2 nursery nurse. I trained on the job to complete my level 3 NVQ, and a short while after, I was promoted to the role of room supervisor in the Early Pre-School room. In 2011, I left the nursery to gain experience in another setting. I returned to the nursery in 2012 as the baby room leader and completed my NVQ level 4 in child care, the following year, I was promoted to Third in charge of the nursery.


I thoroughly enjoyed my role as a room leader but was looking for a new challenge so I applied for the role of deputy manager and I was successful. I have been the deputy manager at Ely Day Nursery since October 2014 and I thoroughly enjoy every aspect of my job- I wouldn’t change it for the world.

Chloe

Chloe

Job Title: Deputy Manager

Hello, I am Chloe the Deputy Manager.


I joined Ely Day Nursery in October 2023 having previously worked in childcare for 11 years. I wanted to step into a management position in order to support staff, parents and children achieve, learn and develop.
Since joining I have enjoyed learning so much more about childcare and development through the range of support Bright Horizons offers.
I love how busy the setting is as well as how welcoming everyone was both in the setting as well as throughout the company.


The thing I enjoy the most about my job is building a foundation for children to enhance their skills and development their imagination.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Ely Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Ely Day Nursery and Preschool has an Enhanced Service - more info.