Bright Horizons Ely Day Nursery and Preschool

Complaints were raised to on-site management, escalated to the safeguarding team, escalated to a regional director and all failed to action any plan to safeguard the children.

My son is always so excited to go to the nursery and I have peace of mind that he will have fun and enjoy. He has the freedom to explore different things and also learn how to be gentle and to share. He has learned so much since his first day. Thank you.

Whilst we moved to Bright Horizons out of necessity, it has been a brilliant move. We couldn’t imagine a better setting to support the development and well-being of our children.

Always great leading and seeing photos of the lovely activities they do with the little ones. Well varied diet, lots of tastes and textures.

My boy started at Bright Horizons Ely Day Nursery and Preschool at 12 months. He had a rocky start, having only been cared for by mum and dad for a year but the staff at Bright Horizons have been wonderful with him. He's only been there a few months but already has a lovely bond with a few of the workers and clearly has a lovely time doing all the activities. He's learned so much since he started. Our only issue is the lack of a separate nap space as our boy struggles to sleep when there are distractions but he's adjusting to this slowly.

All 3 of my children have gone here and my youngest has started a few months ago. I can’t praise them high enough. All staff are so caring and nurturing of the children. All my children have or are thriving here.

Could not fault the care that my little boy receives. Feel as though he’s safe and secure and love seeing how happy and settled he is.

Excellent nursery with great staff in baby room. My daughter LOVES being at nursery and I love the feedback we get on her day every day, as well as all the details and regular updates listed in the app. The staff know my daughter really well as an individual and I feel she is very well cared for.

All of the staff are so kind and caring for our little boy, he loves the activities that they get up to and is always excited to see his carers in the morning. The facilities are great and the food menu is healthy and nutritious and gives him the opportunity to try lots of different things. I would recommend to anyone.

Can’t recommend this nursery enough my son loves it.

I’d happily recommend them to anyone.

We highly recommend this nursery and pre-school.

I’m very glad I chose this nursery for my daughter! She is sometimes emotional being dropped off if it’s me dropping her off but as soon as she sees her friends she’s happy playing away! Staff are always super helpful and friendly and I don’t know how they remember everyone’s names so well with so many kids! The meals are well varied and healthy! Definitely would recommend to people.

Have been super supportive and always have the best interest of the children at heart. Amazing communication with the app, always adding photos and developmental progression! All the staff in the baby room are amazing and just an amazing team.

My daughter was new to the setup and was resuming nursery after a long break. I must admit that the staff was really very warm and she was very well adjusted to her new schedule. They took good care of her because I know my little one needs a lot of attention. Please keep up the good work.

The nursery keep us (the parents) up to date on everything - if he bumps his head, or has a little rash, or if there's chicken pox at the nursery... They show us photos of what the children have been up to. He paints pictures and plants flowers... I think he probably has a better time at nursery than he does at home. They feed him foods we haven't yet tried at home and they do also use much posher nappies than we do! I am so pleased we found this nursery, I feel so appreciative of them and I really think they are giving him a fantastic start in life.

We are pleased with the level of care our son is experiencing at Bright Horizons, Ely. He is happy and enjoying his time at the nursery. He has plenty of learning opportunities through play. The environment is safe, and staff are friendly and caring.

They have also been accommodating with providing extra sessions when we've needed them and they have had capacity which has been really helpful.

My daughter absolutely loves nursery days here and is always so excited to tell me about her day when she gets home - I am always very impressed at the range of activities they do and love that they always make an effort to use the outdoor space most days.

We absolutely love Bright Horizons in Ely. The staff are incredible and take the time to know each child and cater to their individual needs. It's amazing to see how much our son has learned during his time at the nursery and how much he loves his teachers. He runs into his classroom each morning excited to start the day. We love knowing that he is in good hands and enjoying his time at nursery.