Bright Horizons Caterham The Laurels Day Nursery and Preschool

41 Town End, Caterham CR3 5UJ
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9.8 105 Reviews
  • Bright Horizons Caterham The Laurels Day Nursery and Preschool, Caterham
A BRIGHT AND SPACIOUS NURSERY IN CATERHAM

Caterham The Laurels Day Nursery and Preschool is designed to support your child’s development, from the age of 3 months to 5 years.

They make use of the ample space at the nursery by creating separate indoor activity areas. This includes a Creative Cooks section, ICT suite and an ‘area of interest’. The theme of this area, designed to engage children in new ideas based on their interests, is chosen by a rotating preschool committee made of four children.

Alongside the curriculum, an enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery in Caterham has an expansive garden. Children can choose to play in the mud kitchen or settle down in the summer months with a book in the outdoor learning library. They even have a separate area for the use of bikes, scooters and tricycles.

The Caterham nursery is situated in a leafy residential area, directly opposite Town End Recreation Ground where they take the children in Summer. They have a parent drop-off zone and parking facilities for your convenience, and a twenty-minute walk from Caterham Station.

They would love to meet you and your child, so book a visit today and they will show you everything the nursery has to offer during your own personal tour.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Number of Childcare Staff

  • 32

Total Places for Children

  • 102

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Bright Horizons Caterham The Laurels Day Nursery and Preschool Reviews (105)

9.8

Bright Horizons Caterham The Laurels Day Nursery and Preschool has a Review Score of 9.8 (9.753) out of 10, based on 26 reviews in the last 2 years.
Over all time Bright Horizons Caterham The Laurels Day Nursery and Preschool has 105 reviews.

Overall Experience
  • 77
  • 26
  • 1
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Date Published
  • 105
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  • 26
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Reviewer Connection to Bright Horizons Caterham The Laurels Day Nursery and Preschool
  • 86
  • 15
  • 2
  • 1
  • 1
Total of 105, showing 81-100
Review from Bonnie M (Mother of Child) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a mother going back to work, I was really worried about leaving my baby alone, leaving him with strangers - but I honestly couldn't be happier. The transition was really smooth and the staff are so helpful and kind and I love the bond my son has with them. The open door policy is great and I always
feel I can go in and talk.
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Review from J S (Mother of Child) published on 24 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice room set-up; my daughter feels very much at home.
Reply from Marketa Cardon, Marketing at Bright Horizons Caterham The Laurels Day Nursery and Preschool
Thank you for your feedback – your thoughts are very important to us. By giving us your feedback, you are helping us to understand how we can provide the highest level of care to our children and…read more
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Review from Joanna B (Mother of Child) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been very happy with the service and standard of care offered by The Laurels. Our daughter has been there from the baby class aged 10 months, up to preschool now aged 3 and a half, and has always loved nursery. The staff are fantastic and very caring.
Outside play is always encouraged
and the facilities offered are very good, there is a great menu available to the children which provides a range of options that they love. We have been very happy with our daughter's development which the nursery has played a key role in. Management always listen to any suggestions of improvement and are very helpful, but special thanks must go to the girls who look after them daily.
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Review from Carlene C (Mother of Child) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is extremely happy when she comes out of nursery and I feel the Daffodil teachers have shown a key interest in what her abilities are and strive to exceed them. Her confidence and little character has brought out the best in my daughter, just by interacting and enjoying her day, doing activities
she loves. Well done! :)
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Review from Paul M (Father of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My youngest son currently attends The Laurels and is extremely happy there! He has built amazing bonds with the staff and asks every morning if it is a Nursery day?!
My eldest son also attended the nursery from a baby until he left for school and I truly believe he thrived so much at school because
of the care and development given to him by the staff at the nursery.
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Review from Elaine J (Grandmother of Child) published on 30 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, caring environment . Children are always happy to go to nursery. Can't fault the staff- they're all absolutely wonderful. In fact, my own criticism is the exorbitant fees.
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Review from S H (Father of Child) published on 30 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am really happy with the quality of care provided for my daughter. She enjoys coming to nursery. She comes home from nursery excited to tell me about her day and what she has been up to.
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Review from Fiona T (Mother of Child) published on 30 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my children have attended The Laurels and overall I have been very happy with the care given. Both boys always come home happy and excited to talk about their day. There has been a very recent positive change in my youngest in the current room and I have high hopes for the next year coming up to
him going to school.
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Review from Kate A (Mother of Child) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our daughter is happy and settled at The Laurels Day Nursery and Preschool. All the staff seem to know her name. Activities seem relevant. Staff are caring and responsive.
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Review from C L (Mother of Child) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son started at 6 months and throughout the 3 years he has been there we have found the staff to be very supportive, friendly and genuine. My son is very happy at The Laurels and is always excited to see his key workers and friends. My son is a very abled child and needs plenty of physical activities
which are provided at The Laurels. All the extra activities are excellent (animals, fire engines, football etc). We moved nearly 1 year ago and considered changing nursery for travel reasons but nothing we saw made us comfortable to leave The Laurels.
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Review from L G (Mother of Child) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has had a great time here at The Laurels, the staff are fantastic and very caring towards all the family. They take the time to chat with us in the morning and this supports my son as he can be clingy at times. Food is amazing and extra activities are a total bonus.
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Review from J D (Mother of Child) published on 19 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter really enjoys going to nursery and has made some good friends.
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Review from Dorota (Mother of Child) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Laurels Nursery is a very friendly family place that our children attend. The management team are always very helpful especially the deputy manager.
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Review from Jamie H (Father of Child) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone in my son's room is brilliant, the team are really good with the children. I hope they are still here when my son comes through the nursery.
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Review from Cheryn D (Mother of Child) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Attentive to my son's needs. Always friendly and caring.
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Review from Danielle S (Mother of Child) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has come such a long way since attending The Laurels. She is a happy, funny girl all thanks to The Laurels.
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Review from Jess C (Mother of Child) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great, my daughter settled really well since May everyone has understood her needs and little things that make her who she is. They have been very supportive with her behaviour and understanding some family issues. Love all her work that she does. The nursery has been cold in the hot weather which is
great. The resources and equipment are amazing. The photos are lovely and the nursery always looks great.
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Review from L D (Mother of Child) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our son has now spent 2 months at The Laurels and we are extremely happy. He is loving spending time there and developing in leaps and bounds. The staff are great and I feel at ease every day that he is safe and happy.
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Review from J S (Mother of Child) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For my son's third birthday the staff went the extra mile and made the day fun for the children and specific to him. They made a birthday cake and birthday card for him which was lovely. The staff have also kept me up to date with his progress brilliantly and helped me with information through a time
when I was having trouble getting glasses for him. Big help, great girls!
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Review from Lynn B (Mother of Child) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my boys have been at The Laurels over the last 4 years. The staff are always friendly, warm, engaging and interested in the children. I have utmost faith when leaving in the morning that the children get the best care and most of all have lots of fun.
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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Bright Horizons Caterham The Laurels Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Bright Horizons Caterham The Laurels Day Nursery and Preschool is calculated as follows: ( (253 Excellents x 5) + (48 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 312 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Caterham The Laurels Day Nursery and Preschool is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 number of registered child places is 20.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (5)

Meet the Team (2)

Leanne

Leanne

Job Title: Nursery Manager

Leanne has worked in childcare since 2000 and has had the pleasure of collaborating with some outstanding practitioners. Through their guidance, she has grown in their understanding of child development and how children's minds work and process information.


She joined Bright Horizons in 2016, with a nursery change in 2020 that brought them to Caterham The Laurels. Her passion lies in supporting the staff to provide the best possible care for the children they are fortunate enough to look after. What excites her the most about her work in childcare is seeing the children flourish, from sharing many of their firsts as babies to proudly talking about their transitions to school.

Peta-Ann

Peta-Ann

Job Title: Deputy Manager

Peta-Ann is the Deputy Manager of Bright Horizons Caterham The Laurels. She loves helping children develop social, emotional, and cognitive skills. Ensuring that they grow to be confident aspiring learners throughout their education.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Caterham The Laurels Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Caterham The Laurels Day Nursery and Preschool has an Enhanced Service - more info.