Bright Horizons Caterham The Laurels Day Nursery and Preschool

41 Town End, Caterham CR3 5UJ

Bright Horizons Caterham The Laurels Day Nursery and Preschool, Caterham, Surrey
Bright Horizons Caterham The Laurels Day Nursery and Preschool, Caterham, Surrey
Bright Horizons Caterham The Laurels Day Nursery and Preschool, Caterham, Surrey

Bright Horizons Caterham The Laurels Day Nursery and Preschool offers an exceptional standard of childcare and education for children aged from three-months-old to five-years-old.

Providing a warm, happy and safe environment, the nursery aims to give children the very best start in life. From the purpose built, child-friendly setting to the fantastic outdoor spaces, Caterham Day Nursery and Preschool is the perfect place for children to learn and grow.

Fees are all inclusive and include meals, snacks, milk and nappies. Early drop-off and late pick-ups are also available on request.

An expert team of childcare professionals are happy to have achieved a 'good' by Ofsted in January 2014 and are working towards an 'outstanding' for its next review.

Group: Bright Horizons Family Solutions

Person in charge: Lindsey Gibbs (Nursery Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 32

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 98

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Fees Guide: £52.20 per day for children under three

Languages Spoken (other than English): French, Polish

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Bright Horizons Caterham The Laurels Day Nursery and Preschool has a Review Score of 9.3 (9.339)

The Review Score of 9.3 (maximum of 10) for Bright Horizons Caterham The Laurels Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 43 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Caterham The Laurels Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.472 for Bright Horizons Caterham The Laurels Day Nursery and Preschool is calculated as follows: ( (271 Excellents x 5) + (217 Goods x 4) + (26 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 515 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.867 Points relating to the number of positive Reviews for Bright Horizons Caterham The Laurels Day Nursery and Preschool is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.6 positive Reviews (98 registered maximum number of service users ÷ 5). 17 Reviews ÷ 19.6 Target = 0.867

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    19
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool?

  • Extremely LIKELY
    34
  • Likely
    9
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Caterham The Laurels Day Nursery and Preschool

  • Mother of Child
    38
  • Father of Child
    4
  • Grandmother of Child
    1

Since our child started in September we feel that not only have her individual needs been met but we feel very involved in her journey at school so far.
We appreciate the daily feedback from the attentive staff taking care of her. Issues arisen have been dealt with professionally and we feel that all member are approachable in dealing with our concerns/having a chat!
We truly feel part of her achievements and have seen a positive change in her learning.
Thank you.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

This is a very friends, homely nursery. The staff are attentive and supportive in helping our daughter progress well. She loves going to nursery and is happy to engage with the staff and other children. This makes us relaxed about leaving her there. There is a wide selection of food each week for the children to try new things. I have already recommended this nursery to a few of my friends.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Lovely nursery. Staff is excellent, very caring and loving. It's our third year here and we will be very sad when the time comes next year to move to the big school.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My eldest child has been at the nursery for 3 years and my youngest for 1 so far. Both are very happy, confident with the staff, well cared for and well fed. I can't fault the setting and the recent updated facilities and resources are a bonus. The staff communicate well and encourage the provision of info on learning at home to create rounded records. We are very happy with everything and feel confident with our children in their care.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started at preschool in September of this year after we returned from overseas. Every member of staff we met was really welcoming, friendly and helpful. Our son settled in really quickly, loves all his teachers and has made lots of new friends, which has helped tremendously with moving countries. He is so full of stories at the end of each day about what he has eaten and done and occasionally says he doesn't want to go home and wants to stay at school!

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is 17 months old and has been attending the nursery since he was 9 months old. He currently goes 1 day a week with ad-hoc days when needed. I love how flexible the staff are to these extra days and during his time there the staff are so attentive and although he is always unsure at the start of the day when leaving, he is always reluctant to leave. I have recommended the nursery to many friends and am so glad to have sent our little boy to such a well managed, friendly staffed and very well facilitated nursery.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Since joining Bright Horizons in Caterham our son has developed in so many ways. He is growing into a strong and independent, free-thinking child and has been able to build stronger relationships around him. This is something he struggled with at a previous nursery. Now he always has happy and positive experiences. The staff are very loving and caring, especially his keyworker in the preschool. The nursery itself is very bright and a fun environment to learn in. The staff are also supportive, not only of your child but also to yourselves as parents. Overall we love this nursery.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my children have attended this nursery from 10 months (now 4.5 and 15 months). The nursery was fantastic with looking after my daughter (she attended age 1-2 room, 2-3 room and pre-school). My son was in the baby room and is now in the Lavender room. The staff are fantastic. I have no issue leaving my son and my daughter misses coming to pre-school. They look after my son amazingly and I have not had a single complaint during the last 3.5 years. The food is also very good. Fantastic nursery which I highly recommend.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has been at the nursery for almost 3 months and after feeling anxious about leaving him to return to work we were completely put at ease by the caring and kind nature of all the staff. He smiles as we drop him off in the morning and he settles in for breakfast time and every time we arrive to pick him up we are greeted by our happy boy who has clearly had a great day filled with stimulating activities and fun. The communications book is a fantastic resource to see how his day went, how well he slept and ate (he loves the food) and what he has done. We enjoy it when he has created artwork for us to bring home. We are really happy with our choice of nursery and feel confident with his care.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

One of the best nurseries I have seen. Very flexible and accommodating. They try very hard to be individual with children and follow a specific schedule. My daughter is always happy to go in and never felt in distress. Overall very pleased with the experience so far.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

There is a very positive atmosphere at the nursery helped by the recent refurbishment which has made it brighter and more appealing.

The staff consistently work hard and are dedicated to the children and supportive of parents.

Having been attending for over four years we appreciate the history we have with members of staff who know us very well and continue to show interest in and care for our family.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

As a whole I find the nursery and all staff members lovely, they all know my son's name which means a great deal to me.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Children are always learning and developing happily and coming on leaps and bounds. Really lovely nursery with great staff who really take care and pride in their role as teachers, staff. They prepare little ones for the big, wide world.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

I have used the nursery for six years, starting with my oldest child in 2011. Bright Horizons The Laurels Caterham Day Nursery & Preschool has become an extension of my family. My children have and do love coming here and enjoy the football classes. I have recommended the nursery to a number of neighbours and friends, most of whom attend now.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

The members of staff are really attentive and provide a thorough insight into the child's day at the nursery which helps put a parent's mind at ease.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My child has been going to The Laurels for nearly 2 years and we are very happy with each room he has been in. The staff are always friendly and children well looked after.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

As a mother going back to work, I was really worried about leaving my baby alone, leaving him with strangers - but I honestly couldn't be happier. The transition was really smooth and the staff are so helpful and kind and I love the bond my son has with them. The open door policy is great and I always feel I can go in and talk.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

We have always been very happy with the service and standard of care offered by The Laurels. Our daughter has been there from the baby class aged 10 months, up to preschool now aged 3 and a half, and has always loved nursery. The staff are fantastic and very caring.
Outside play is always encouraged and the facilities offered are very good, there is a great menu available to the children which provides a range of options that they love. We have been very happy with our daughter's development which the nursery has played a key role in. Management always listen to any suggestions of improvement and are very helpful, but special thanks must go to the girls who look after them daily.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Nice room set-up; my daughter feels very much at home.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Marketa Cardon, Marketing at Bright Horizons Caterham The Laurels Day Nursery and Preschool responded to this review on 24 Oct 2016:

Thank you for your feedback – your thoughts are very important to us. By giving us your feedback, you are helping us to understand how we can provide the highest level of care to our children and families. I would strongly recommend that you speak to the Nursery Manager and express your views, so any areas of concern are addressed and you’re totally happy with the high level of care we provide.

My daughter is extremely happy when she comes out of nursery and I feel the Daffodil teachers have shown a key interest in what her abilities are and strive to exceed them. Her confidence and little character has brought out the best in my daughter, just by interacting and enjoying her day, doing activities she loves. Well done! :)

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

My youngest son currently attends The Laurels and is extremely happy there! He has built amazing bonds with the staff and asks every morning if it is a Nursery day?!
My eldest son also attended the nursery from a baby until he left for school and I truly believe he thrived so much at school because of the care and development given to him by the staff at the nursery.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

Both my children have attended The Laurels and overall I have been very happy with the care given. Both boys always come home happy and excited to talk about their day. There has been a very recent positive change in my youngest in the current room and I have high hopes for the next year coming up to him going to school.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Good

The staff at The Laurels are fantastic. They know every single child's name in every class and never fail to interact with them. You really feel that they care about the children and know them as individuals. The children love the staff and I have been really happy to send my son here.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am really happy with the quality of care provided for my daughter. She enjoys coming to nursery. She comes home from nursery excited to tell me about her day and what she has been up to.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Lovely, caring environment . Children are always happy to go to nursery. Can't fault the staff- they're all absolutely wonderful. In fact, my own criticism is the exorbitant fees.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Poor

Our daughter is happy and settled at The Laurels Day Nursery and Preschool. All the staff seem to know her name. Activities seem relevant. Staff are caring and responsive.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My son has had a great time here at The Laurels, the staff are fantastic and very caring towards all the family. They take the time to chat with us in the morning and this supports my son as he can be clingy at times. Food is amazing and extra activities are a total bonus.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Excellent

My son started at 6 months and throughout the 3 years he has been there we have found the staff to be very supportive, friendly and genuine. My son is very happy at The Laurels and is always excited to see his key workers and friends. My son is a very abled child and needs plenty of physical activities which are provided at The Laurels. All the extra activities are excellent (animals, fire engines, football etc). We moved nearly 1 year ago and considered changing nursery for travel reasons but nothing we saw made us comfortable to leave The Laurels.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter really enjoys going to nursery and has made some good friends.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The Laurels Nursery is a very friendly family place that our children attend. The management team are always very helpful especially the deputy manager.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

Everyone in my son's room is brilliant, the team are really good with the children. I hope they are still here when my son comes through the nursery.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Attentive to my son's needs. Always friendly and caring.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter has come such a long way since attending The Laurels. She is a happy, funny girl all thanks to The Laurels.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

100% satisfied in all areas - both children attend the nursery and all staff, rooms and facilities are excellent. Have always recommended to friends.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has now spent 2 months at The Laurels and we are extremely happy. He is loving spending time there and developing in leaps and bounds. The staff are great and I feel at ease every day that he is safe and happy.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Both of my boys have been at The Laurels over the last 4 years. The staff are always friendly, warm, engaging and interested in the children. I have utmost faith when leaving in the morning that the children get the best care and most of all have lots of fun.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Great, my daughter settled really well since May everyone has understood her needs and little things that make her who she is. They have been very supportive with her behaviour and understanding some family issues. Love all her work that she does. The nursery has been cold in the hot weather which is great. The resources and equipment are amazing. The photos are lovely and the nursery always looks great.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

For my son's third birthday the staff went the extra mile and made the day fun for the children and specific to him. They made a birthday cake and birthday card for him which was lovely. The staff have also kept me up to date with his progress brilliantly and helped me with information through a time when I was having trouble getting glasses for him. Big help, great girls!

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

The nursery is very good. Everyone is really friendly and takes a real interest in the children. There have been some recent staffing issues which did cause problems but these are now being resolved.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Daughter settled in well into the nursery and is very happy to go on a daily basis. Staff are lovely and she has a good relationship with everyone in her room. Development and feedback in her development is thorough and we're happy with how she is progressing.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Good

Great nursery.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

I have two children at the nursery, my daughter started at 1 year and is about to leave for school this year. The quality of care is outstanding, the staff are friendly and attentive with the children. My son has been at the nursery for 8 months now and equally enjoys his time. I love that the two regularly meet up in the garden. Great facilities, including clubs like leaps and bounds attend for no additional fees.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My son started at the Laurels in July 2015 and the staff in the baby room settled him really well. He has moved up a room now and is growing in confidence all the time. He has learnt actions to lots of songs from circle time and the staff really supported him learning to walk. He now runs in to nursery in the morning for a hug with his favourite staff and blows them kisses as we leave. It is so much easier leaving your child knowing they are well cared for and happy.

How likely would you be to recommend Bright Horizons Caterham The Laurels Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Lindsey

Lindsey Gibbs

Job Title: Nursery Manager

Joined: 2008

Description:

I have been working here at the Laurels Day Nursery since April 2008 were I started as a Nursery Nurse, I am now nursery manager having undertaken my Early years Foundation Degree followed by my BA Hons Level 6. Having had three children myself I have first-hand experience of the joys of early childhood. I enjoy my job immensely and no two days are the same, I look forward to seeing the children engaged and motivated in their daily activities. I feel proud to be part of their learning journey and rewarded by seeing them achieve to their full potential. In my spare time I love spending time with my own family, riding bikes in the park and walking the family dog.

Helen

Helen Dempsey

Job Title: Deputy Manager

Joined: 2016

Description:

I am the Deputy Manager here at the Laurels Day Nursery and Preschool. I have been here at The Laurels since March 2016, having worked previously at our Bromley nursery for the past eight years. I have studied my Early Years Foundation Degree as well as my BA Hons Level 6 in Early Years Education. My passion has always been with children and I enjoy watching them achieve. I like to spend time with my family and friends and enjoy reading, going out to the cinema.