Bright Horizons Kings Hill Day Nursery and Preschool

60 Gibson Drive, Kings Hill, West Malling ME19 4AN

Bright Horizons Kings Hill Day Nursery and Preschool, West Malling, Kent
Bright Horizons Kings Hill Day Nursery and Preschool, West Malling, Kent
Bright Horizons Kings Hill Day Nursery and Preschool, West Malling, Kent

Bright Horizons Kings Hill Day Nursery and Preschool is located on Gibson Drive, next to Kings Hill Community Centre, a short distance from West Malling station, with the M20 just a 10-minute drive away.

The nursery provides a safe, secure environment and has a highly qualified team that pride themselves on the care and education for the children. The nursery has a large outdoor play area with all the latest equipment and toys so children really learn through playing indoors and outdoors.

The nursery offers a range of extracurricular activities, including Tots in Sports, Musical Bumps, Creative cooks and Green Gardeners.

The nursery develops effective partnerships with parents in order to enhance the learning and development of the children at nursery and at home.

Bright Horizons Kings Hill offers an all-inclusive service including meals, snacks, milk and nappies.

Group: Bright Horizons Family Solutions

Person in charge: Gill Knight (Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 38

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 120

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Bright Horizons Kings Hill Day Nursery and Preschool has a Review Score of 9.5 (9.535)

The Review Score of 9.5 (maximum of 10) for Bright Horizons Kings Hill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Kings Hill Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.868 for Bright Horizons Kings Hill Day Nursery and Preschool is calculated as follows: ( (198 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 227 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.667 Points relating to the number of positive Reviews for Bright Horizons Kings Hill Day Nursery and Preschool is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 16 Reviews ÷ 24 Target = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Kings Hill Day Nursery and Preschool?

  • Extremely LIKELY
    19
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Kings Hill Day Nursery and Preschool

  • Mother of Child
    16
  • Father of Child
    3

My son has recently moved up to the next room and the staff have taken lots of time to help him settle and get to know him as well as keep me up to date with how he is and ideas of how to help him settle quicker. They have always been positive and helpful and always put him first.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Our daughter was at Nursery on the Hill for three years. I cannot recommend the nursery enough. She was so well cared for and so well prepared for school we will always be grateful to Nursery on the Hill. Our daughter loved it so much she even had a 'Nursery Mummy', which was so comforting knowing she was so comfortable there made it easy to leave her. The staff are approachable, friendly and extremely good at their jobs! If we had another I would make sure they were on the waiting list from birth!

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Nursery on the Hill has been a part of our family for five years. Both of our boys started the nursery as babies and our youngest is due to leave at the end of this school year. The staff have looked after the boys amazingly. Not only have they prepared them for school, taught them their letters and numbers and right from wrong - they have gone above and beyond what you would expect from a nursery. The staff have looked after the boys as if they were family and the boys love them as if they are. Thank you Nursery on the Hill.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter really enjoys her sessions at nursery. She and I are always greeted with a warm welcome from all of the staff. My daughter does lots of different activities that perhaps I wouldn't do at home which is great! She enjoys the food and snacks too and often has seconds. I feel she has become more confident in herself and around adults and children. Overall I have been really pleased with the nursery.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been at Nursery on the Hill for 2 years now. During that time very unfortunately my wife, and my daughter's mother passed away after being ill with cancer. Everyone at Nursery on the Hill have been amazing in helping both me and my daughter through this very difficult time. My daughter's development has been remarkable and a great big thanks to the professionalism and kindness shown by the management team and all of the staff who have been there for us and helped my daughter progress in such a great way.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Kings Hill Day Nursery and Preschool responded to this review on 27 Jul 2017:

Thank you for your kind words, I will ensure they are fed back to the Nursery Manager and the team at the Nursery.

Fantastic nursery, my son has improved so much since he joined the nursery.
Thank you.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended this nursery since February.
I've had a wonderful experience from my first phone call to arrange a visit.
One lady provided me with a tour of the building which was very informative. She is also very approachable as are all of the staff I have come to meet.
When my daughter joined she was very unsettled, additional settle sessions were arranged which made the transition much smoother for us both.
My daughter has built a great bond with her key worker and I am very grateful.
The staff in the baby room are kind, enjoy their work and genuinely have a love for the children in their care.
I would definitely recommend this nursery. My daughter's communication skills and social skills, in particular, have improved greatly in recent months and I credit the nursery with nurturing and encouraging this.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has progressed wonderfully. the staff are friendly and my daughter loves attending and taking part in all the activities. Excellent!

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am more than happy to leave my daughter at nursery. I know that she is happy while at nursery and thriving in her room. Management is always friendly and accommodating and are very understanding of a parent's needs. I would recommend this nursery to family and friends.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Myself and my husband have been very happy with the care and attention that our daughter has received since starting the nursery 3 years ago.
All the staff are very polite and enthusiastic and have been very helpful with any queries we have had regarding her development.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves nursery on the hill and all the great activities that they do with her. She is learning so much whilst having fun. She is always full of her day when I collect and wants to share everything with us. The detailed feedback is also great. This means we can follow on at home and share in her day.
The great Father's day tea and other celebrations allow us to be involved with her nursery and we always feel welcome.
The nursery has a wonderful, welcoming atmosphere and is so friendly and relaxed. It is no wonder the children are all so happy. I would love to spend the day there myself.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been coming here since June 2015 and we have been very pleased with the care she has been given. She absolutely loves coming to nursery and seeing the staff and her friends.
The staff are all lovely and put our daughters best interests at heart.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Love, love, love this nursery. I class them as part of my extended family now. I know I can walk into the office, sit and chat and the girls in the room are just as friendly. My son is thriving at Nursery and Preschool on the Hil and is progressing so well. The staff work so hard with my son and are so proud of him when he achieves something new. I know, he couldn't be in better hands while I have to work.
I know it is more expensive than other nurseries, but I do think you get what you pay for!

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I can't recommend this nursery enough. All the staff bend over backwards to help not just my son, but us as a family too. They are all so understanding of the issues that face a working Parent. My son enjoys every minute of his day at nursery and is learning so much. Can't believe he can write his own name and do basic maths. The girls are amazing and know everything about my son's development, likes and dislikes. The feedback we get is so detailed, I feel we know all about his day. I can't believe the amount of work these girls do with my son. Truly amazing.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has been at the Nursery On The Hill since October 2013 and I feel that my family, as well as my daughter, have been well looked after by both the staff team and the management team.
If I have any queries they have been very helpful and supportive of my wishes. My son also attended the nursery before he started school and gained valuable skills and knowledge that he needed in preparation for big school.
Nursery has been part of our family life for over 8 years and we will be sad when our daughter leaves in the summer to start big school.
The building has recently been refurbished and looks wonderful, the staff team in the rooms are friendly and welcoming as are all the management team.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My wife and I have been very happy with the care that our daughter has received. She has learnt many wonderful things and we feel that she is more than ready to start school in September which is down to the outstanding care and teaching from the staff in Preschool 2.
Our daughter has been at the nursery since she was 7 months old and has been well cared from throughout her time at nursery on the hill.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff at Nursery on the Hill are easy to approach, hard working and always put my child's best interests first. They're up to date and supportive of my son's development and keep me up to date on his progress. The nursery's general hygiene is clean and fresh. Management are easy to talk to and extremely helpful. Nursery on the Hill is good value for money. I would definitely recommend to future mummies and daddies.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I couldn't be happier with the Nursery on the Hill. The environment for my daughter is kind, caring and friendly, like a home from home. The staff go out of their way to be flexible, accommodating and kind. I wouldn't choose anywhere else!

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff are very happy and helpful when I have problems with my daughter. Management are very helpful as i am a first time mum.

How likely would you be to recommend Bright Horizons Kings Hill Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Gill

Gill Knight

Job Title: Nursery Manager

Joined: 2012

Description:

Gill gained her NNEB certificate in 1983 and worked in a Social Services Nursery for 9 years. She then moved into a Management role at Saplings in Lewisham where she gained her High Scope qualification. After which she progressed during a ten year period from Manager to Senior Manager for Asquith Nurseries.

Sarah

Sarah Callahan

Job Title: Deputy Manager

Joined: 1999

Description:

Sarah has been at the nursery for 8 years where she started as a room leader with an Early years NVQ Level 3. In 2004 she was promoted to Nursery Deputy Manager. During this time Sarah has gained her Early Years Foundation Degree in 2013. Together with Gill the Nursery Manager they lead and guide a strong team of staff to make the nursery a warm, homely and stimulating environment for children to grow and learn.