Day Nursery Owned by Banana Moon Day Nurseries in Leicestershire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Leicestershire for Banana Moon Day Nurseries are showing below.
View the details of all 51 locations (with 2949 reviews) owned by Banana Moon Day Nurseries
Banana Moon Day Nurseries Locations in Leicestershire (1)
Banana Moon Day Nursery Hamilton
9.3
66 reviews
208 Sandshill Avenue, North Hamilton, Leicester LE5 1PL
"A fabulous nursery - so caring and nurturing for my 9 month old son. The way that my son is looked after is reassuring as I know he is in…" Read all 66 reviews
Location Type Day Nursery
Banana Moon Day Nursery Hamilton is a beautiful purpose build nursery that opened in July 2020. They are based in the centre of the area of Hamilton in Leicestershire. The setting is individually owned and operated, with an experienced management… Read more about Banana Moon Day Nursery Hamilton
- Type of Nursery
- Day Nursery
- Open all year
- Full Day Care
- Sessional Day Care
- 84 Places
Banana Moon Day Nurseries Reviews in Leicestershire (66)
9.6
Banana Moon Day Nurseries has a Group Review Score of 9.6 (9.583) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Banana Moon Day Nurseries must have a Review Score.
Review of
Banana Moon Day Nursery Hamilton
from C M (Father of Child) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am really happy with Banana Moon Nursery, Hamilton. Since my son has started, his development and curiosity has increased. He is playing more on his own and has started to eat by himself as well. He likes the staff and always looks forward to going in the morning. He really enjoys the food they prepare
for him.
Reply from Amy Carter, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a review. We are extremely pleased to read your comments and feedback, and so glad your son is settling well.
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Review of
Banana Moon Day Nursery Hamilton
from S R (Mother of Child) published on 14 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A fabulous nursery - so caring and nurturing for my 9 month old son. The way that my son is looked after is reassuring as I know he is in great hands. Great activities and nutritious food as well as brilliant staff. Would highly recommend this nursery to anyone with little ones.
Reply from Kayleigh May-Wakefield, Nursery Deputy Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a review. We are extremely pleased to read your comments and feedback, and so glad your son is settling well.
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Review of
Banana Moon Day Nursery Hamilton
from T M (Foster Parent of Child) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Banana Moon Day Nursery have been nothing but welcoming and supportive since I chose the setting for my foster daughter. I feel at ease entering the setting and confident that any problems that may arise will be resolved quickly and professionally. The management team has been nothing but
accommodating and flexible.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonWe are so thrilled to hear about your experience with us at Banana Moon Hamilton. Thank you. Each and every member of staff ensure that our families feel welcomed and valued.
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Review of
Banana Moon Day Nursery Hamilton
from D S (Grandfather of Child) published on 16 October 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
As a grandfather, I am deeply concerned about the poor hygiene standards I've witnessed at this nursery. I've seen children with runny noses and dirty hands being left without support from staff, which raises serious concerns about infection control. On one occasion, my grandchild came home with food-stained
hands, suggesting they weren't encouraged or helped to wash after eating - a basic but essential part of care. These are not minor oversights, but repeated lapses in cleanliness and attention. We raised our concerns directly and received written acknowledgment and an apology from the nursery, confirming the issues were valid. While we appreciate the response, it doesn't undo the worry these incidents have caused. Urgent improvements are needed to ensure a clean, safe environment where children are properly cared for and basic hygiene is prioritised.
Reply from Amy Carter, Area Nursery Manager at Banana Moon Day Nursery HamiltonThank you for sharing your feedback. We understand how important hygiene and cleanliness are to all families, and we want to reassure parents that these remain key priorities at Banana Moon Hamilton.
We are committed to maintaining high standards of care and cleanliness throughout our nursery. Our team follows robust procedures around hygiene, handwashing, and personal care, supported by regular monitoring and checks.
We always welcome open communication with families, and any concerns raised are taken seriously and used as an opportunity to reflect and continue strengthening our practice.
The wellbeing of the children remains our highest priority, and we continue to work closely with our staff to ensure a safe, supportive, and nurturing environment for every child in our care.
We are committed to maintaining high standards of care and cleanliness throughout our nursery. Our team follows robust procedures around hygiene, handwashing, and personal care, supported by regular monitoring and checks.
We always welcome open communication with families, and any concerns raised are taken seriously and used as an opportunity to reflect and continue strengthening our practice.
The wellbeing of the children remains our highest priority, and we continue to work closely with our staff to ensure a safe, supportive, and nurturing environment for every child in our care.
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Review of
Banana Moon Day Nursery Hamilton
from Kersha E (Mother of Child) published on 6 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My daughter started here in April 2025, since then I have noticed how much she has progressed with her communication skills and sharing skills. The staff have been amazing and very helpful with her settling in as she still gets upset at drop off. They have always met her needs and encouraged her to
do new things and make friends with the other children. Since starting the nursery my daughter has tried so many new foods and fruits which she has now took a liking too and asks for them at home.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a review. We are extremely pleased to read your comments and feedback, and so glad your daughter is settling well and progressing with her development. Along with trying new foods.
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Review of
Banana Moon Day Nursery Hamilton
from Sumaiya B (Mother of Child) published on 6 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall I am happy with my child attending the nursery and how much he has developed and learnt since being there. The food menu is great and allows my child to try a variety of foods. The staff are fantastic and always so friendly. I have no worries when my child is at nursery.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a review. We appreciate your comments and feedback regarding our menus and food, which we are very proud of.
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Review of
Banana Moon Day Nursery Hamilton
from A R (Mother of Child) published on 6 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The nursery is nothing short of fantastic. Staff are attentive and caring to every child who walks through its door. It's a wonderful day care for your child albeit more expensive compared to other nurseries.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a review. We appreciate your comments and your feedback.
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Review of
Banana Moon Day Nursery Hamilton
from B Y (Father of Child) published on 6 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good nursery especially the staff there are very helpful and collaborate with parents to get the best outcome for their child. The facilities are also good with caring staff who stimulate learning and genuinely care for the children.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to review our nursery. We are pleased you recognise all of our staff's hard work and dedication to the children and families within our nursery. Thank you
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Review of
Banana Moon Day Nursery Hamilton
from Riya S (Mother of Child) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We made right choice by sending our girls to your nursery. Staff, nursery & overall experience has been fantastic. I feel so confident & happy that my girls are in safe hands of loving, caring & genuinely kind staff. Thank you so much. Girls are settling in so well are always happy & I love the updates
& prompt responses to any queries I have made. We love you Banana Moon. We are very very happy with overall experience. xxxx
Reply from Amy Carter, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for your review. Thank you for this amazing review. We are really happy you and your girls have settled well and are enjoying the experience with us here at Banana Moon.
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Review of
Banana Moon Day Nursery Hamilton
from S C (Grandmother of Child) published on 10 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both of our grandchildren have attended this nursery, our eldest for 3 years before starting school, and now our youngest since January. They've both been so happy and well cared for, and we love the updates and photos on the app. We couldn't have wished for a better start for them both!
Reply from Amy Carter, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a glowing review. We are so pleased to hear how happy you have been during your eldest Grandson's time with us here at Banana Moon Hamilton, and how happy you are with the care of your youngest Grandson.
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Review of
Banana Moon Day Nursery Hamilton
from Alan C (Grandfather of Child) published on 9 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our 15-month-old grandson absolutely loves coming here. The staff are so warm and caring, and it's clear he feels happy and safe. We love getting little updates and photos of what he's been up to, it's lovely to see him enjoying activities and making friends. A wonderful nursery that we're very grateful
for!
Reply from Amy Carter, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a glowing review. We are thrilled to hear how happy you are with your Grandson's care here at Banana Moon Hamilton. We are excited to see him grow and develop over the next few years.
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Review of
Banana Moon Day Nursery Hamilton
from T S (Mother of Child) published on 27 August 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
I'm not too sure if you are aware, but the NHS allergy service waiting lists are extremely long, which is exactly why many parents, including ourselves, choose to go privately. We provided you with a written allergy plan from a private consultant, the Doctor, a recognised allergy specialist. To claim
you did not receive an allergy plan from the NHS is misleading, irrelevant and frankly insulting - an allergy plan is valid medical documentation, whether it comes via the NHS or a private specialist.
What's more concerning is your version of events. You state that medication was given "without delay" when we actually sat in your office and watched the CCTV footage which clearly showed it took over 4 minutes before any medication was administered to our daughter during a serious allergic reaction. That is an unacceptable delay in an emergency situation where every second counts.
Let's also not forget that you yourselves have admitted fault.
What's more concerning is your version of events. You state that medication was given "without delay" when we actually sat in your office and watched the CCTV footage which clearly showed it took over 4 minutes before any medication was administered to our daughter during a serious allergic reaction. That is an unacceptable delay in an emergency situation where every second counts.
Let's also not forget that you yourselves have admitted fault.
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Review of
Banana Moon Day Nursery Hamilton
from Rebecca G (Mother of Child) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Has been an amazing time at Banana Moon. All the adaptions, acceptance, learning about my daughter, her ways and needs has been exceptional. Couldn't fault a single thing!
All staff are amazing and go above and beyond for your children. Thank you all so much.
All staff are amazing and go above and beyond for your children. Thank you all so much.
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Review of
Banana Moon Day Nursery Hamilton
from Chelsey N (Mother of Child) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
lovely nursery, great with the kids.
so friendly
so friendly
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for your review. We are pleased you and your daughter have had a lovely experience with us here at Banana Moon.
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Review of
Banana Moon Day Nursery Hamilton
from A S (Father of Child) published on 5 August 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Our child's life was put at risk at Banana Moon Hamilton due to repeated failures to follow clear medical instructions regarding a severe allergy. Despite providing documented evidence from a leading consultant, staff still gave the known allergen on multiple occasions. During a serious reaction, our
child was left sitting in vomit and staff delayed administering the prescribed medication for over 4 minutes. This level of neglect is deeply unsafe.
We have reported this to Ofsted and Leicester's LADO service. Worryingly, this nursery has a history of concerns around food and drink, which are noted in official Ofsted reports. We have also shared our experience publicly through a local newspaper article to raise awareness and protect others.
We strongly urge all parents to think very carefully before considering this nursery.
We have reported this to Ofsted and Leicester's LADO service. Worryingly, this nursery has a history of concerns around food and drink, which are noted in official Ofsted reports. We have also shared our experience publicly through a local newspaper article to raise awareness and protect others.
We strongly urge all parents to think very carefully before considering this nursery.
Reply from Amy Carter, Nursery Manager at Banana Moon Day Nursery HamiltonWe appreciate you taking the time to leave this review and would like to provide some context. The child did experience an allergic reaction while at nursery and was attended to immediately, with a staff member by her side throughout. Medication was given without delay, and the reaction was resolved with antihistamines. An EpiPen was not required, as these are only used for severe reactions affecting breathing. We did not receive an allergy plan from the NHS and the child does not have an EpiPen prescribed (that we are aware of).The incident was reported to Ofsted and the Local Authority, who investigated and confirmed the nursery had taken all appropriate steps. No further action was required.The health and safety of the children in our care is always our top priority. We continue to work closely with parents, Ofsted, and local authorities, and have introduced additional life-saving measures, including a defibrillator and a LifeVac, to support our fully trained team.
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Review of
Banana Moon Day Nursery Hamilton
from Colleen S (Mother of Child) published on 24 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Banana Moon have been amazing with my daughter, she has come on in leaps and bounds with her learning all the staff are so kind and caring always full of smiles and full of enthusiasm when your child walks through the doors, my daughter loves attending Banana Moon she does so many activities enjoys
playing out in the garden and has enjoyed visits out to the park. Staff always have time to speak to you and inform you of your child's day as well as the app which keeps you updated with videos and photos, management have been so caring and understanding and you feel listened to when you talk to them, always there greeting you when you come in and leave the building, My daughter enjoys all the freshly prepared meals that they provide and now she will always try new things! (Food always smells amazing) I feel my daughter is safe here and I have recommended Banana Moon to family and friends.
Reply from Amy Carter, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to leave us a glowing review. We are thrilled to hear how happy you have been during your daughter's time here at Banana Moon Hamilton. We are excited for her to start her next adventure at school. (Nursery Manager)
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Review of
Banana Moon Day Nursery Hamilton
from Lauren W (Mother of Child) published on 18 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Banana moon is an amazing nursery. The staff are so friendly, kind, caring and considerate. Since my attended this nursery and he absolutely loves it and has come on leaps and bounds. He's settled so well in banana moon. The staff know my son very well and tailor to his needs - thank you. The communication
from the nursery is fantastic.
Thank you.
Thank you.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to review us! We are really happy to hear you and your son have had a good experience here at Banana Moon Hamilton
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Review of
Banana Moon Day Nursery Hamilton
from Mya M (Mother of Child) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since moving our child to Banana Moon Day Nursery she has improved so much! The staff are all amazing, the communication between everyone is always the best it can be. Our child loves being there and gets so excited seeing the staff in her room.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to review us! We are really happy to hear you and your daughter have had a good experience here at Banana Moon Hamilton.
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Review of
Banana Moon Day Nursery Hamilton
from Shazuya M (Mother of Child) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son has thrived in his behaviour, communication and manners. He's very happy going to nursery and we have seen very positive changes in him. We attended our first event with our son for Christmas dinner, absolutely loved it! Thank you.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to review us! We are happy to hear you and your son are having a good experience with us here at Banana Moon Hamilton. We all are so pleased with how he has settled into the Full Moon Room.
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Review of
Banana Moon Day Nursery Hamilton
from Rebecca K (Mother of Child) published on 9 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My daughter has been at this nursery since March 2024 and we've had a really positive experience since. She started in the baby room and has now moved over to the next room, the transition for this was very smooth to ensure she was comfortable beforehand. She always seems happy when I collect her. They
have an app which tells me what and how much she's eaten and how long she's slept for as well as all the activities she's done with pictures. This is reassuring, as a parent, because I get updates throughout the day. Would recommend this nursery to anyone.
Reply from Gemma McCree, Nursery Manager at Banana Moon Day Nursery HamiltonThank you for taking the time to review us! We are happy to hear you and your daughter are having a good experience with us here at Banana Moon Hamilton. We all can't wait to see her grow and develop as she moves through the nursery over the next few years.
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Awards / Recognitions (5)
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