Norfolk House Nursery - Oxford Road

4 Oxford Road, Moseley, Birmingham B13 9EH
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9.9 111 Reviews
  • Norfolk House Nursery - Oxford Road, Birmingham
Norfolk House Nursery - Oxford Road offers childcare and early education to children between three months and four years.

The nursery and its staff have an uncompromising commitment to providing each individual child with the fullest opportunity to learn and develop within a safe and secure environment.

The nursery is set in a spacious and characterful Edwardian property that features a large garden, giving the children ample opportunity for outdoor learning.
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Funding & Fees

Under 3's: Full Time Monday - Friday 7am to 7pm = £375 / Full day 7am to 7pm = £82 / Morning 7am to 1pm = £52 / Afternoon 1pm to 7pm = £52.


Over 3's: Full time Monday - Friday 7am to 7pm = £368/ Full day 7am to 7pm = £81 / Morning 7am to 1pm = £51 / Afternoon 1pm to 7pm = £51.

Contact Norfolk House Nursery - Oxford Road to get a personalised quote.

Contact Norfolk House Nursery - Oxford Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Rosie Phipps (Manager)

Number of Childcare Staff

  • 15

Total Places for Children

  • 63

Age Range

  • from 0 years 3 months
  • to 4 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays and Public Holidays

Norfolk House Nursery - Oxford Road Reviews (111)

9.9

Norfolk House Nursery - Oxford Road has a Review Score of 9.9 (9.938) out of 10, based on 39 reviews in the last 2 years.
Over all time Norfolk House Nursery - Oxford Road has 111 reviews.

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Date Published
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Review from Tom M (Father of Child) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been really impressed with the nursery. My son has a fantastic time every day he's there. The staff are friendly, caring and create a great atmosphere. My son enjoys the large variety of activities available. Overall I would thoroughly recommend the nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful review. We're thrilled to hear that your son enjoys his time at the nursery and that you appreciate the friendly and caring environment our team strives to create. It's lovely to know he's enjoying the wide variety of activities we offer. Your recommendation means a great deal to us!
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Review from Z B (Mother of Child) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Norfolk House Nursery highly enough, I have sent two children here with only positive things to say. The activities and development opportunities on offer are very well rounded and offer a holistic learning experience for my children, they love it!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your kind recommendation and for trusting us with both of your children. We're delighted to hear they've enjoyed the activities and their learning experiences with us. Your support means a great deal to our team.
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Review from C D (Father of Child) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter loves coming to nursery. She has a great bond with the staff and loves all the activities, especially forest school. The staff are really warm and friendly and there are also lovely extra curriculum sessions that our daughter loves too
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you for your lovely feedback. We're so happy to hear your daughter enjoys her time with us and has built such strong bonds with our team. It's wonderful that she loves Forest School and the extra activities-we really value creating engaging experiences for the children.
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Review from Eleanor B (Mother of Child) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot recommend NHN highly enough and have done so at every opportunity.
Going back to full-time work was so daunting, but made infinitely easier knowing our daughter is in such good care with the team.
There isn't a day she isn't excited to go to see the team or her friends, and is absolutely
thriving. The team are kind, dedicated and supportive - every day that we collect our daughter, we're confident we made the right choice with NHN Moseley.
We're also hugely appreciative of how considerate their hours are - it makes such a huge difference and is a big contributor to how supported we feel.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review and recommendation. We know how big a step returning to full-time work can be, so we're really pleased that we were able to allay any worries you had.

It's wonderful to see your daughter thriving and excited to see the team and her friends each day. Your kind words about our staff mean a great deal to us, and we're also glad that our opening hours help support your family's routine.
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Review from Emma M (Mother of Child) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are so lovely and can't do enough for you.
Our Son settled in really well due to the warm and caring nature of all the girls in his room and how they adapted his care with his needs in mind. His transition to Babies two was really smooth and as parents we were reassured at every step
of the process. He loves his days at nursery, they are always filled with fun and exciting activities with lots of variety and opportunities for experiencing new things.
I am always confident he will have the best day and the staff will always look after him with the highest care. I couldn't recommend them enough.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful review. We're so pleased to hear that your son settled in well and that the team in his room helped make the transition a positive experience for both him and for you as parents.

It's lovely to know he enjoys his days at nursery and all the different activities and experiences on offer and your kind words about our team mean a great deal to us.
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Review from A H (Father of Child) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery
Lovely staff
Recommend to lots of people
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you for your kind review. We're delighted to hear that you have had such a positive experience with our nursery and staff. It means so much to us that you would recommend us to others.
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Review from Joe P (Father of Child) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, lovely staff that make a real effort to build a great relationship with kids and parents. Honestly could not be happier with our experience. Lots of feedback to parents about how our little ones are getting on, and a meaningful focus on child development and nutrition.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you so much for taking the time to share such a lovely review! We are absolutely thrilled to hear about the positive relationship you have with our team, we firmly believe that building strong, meaningful bonds is the foundation for every child's happiness and growth.
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Review from K P (Mother of Child) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House is such a warm and welcoming place - everyone is friendly and we are so pleased with the strong and positive bonds our little one has formed with the staff. It's a joy to drop her off and see her happily go in and start playing. Activities are varied and educational and well suited to
all the babies' needs. We couldn't be happier!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThanks so much for your wonderful review! Great to hear how happy your little one!
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Review from C S (Mother of Child) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter absolutely loves nursery. She gets excited the moment we walk up the driveway and goes in with confidence, happiness, and total ease, which gives us complete peace of mind. She is healthy, safe, and thriving, surrounded by people who truly care. The staff are outstanding - friendly, knowledgeable,
reassuring, and incredibly thorough. Their genuine love for the children shines through, and the management team creates a warm, organised, nurturing environment that feels like an extension of home. Her development has been remarkable, thanks to the stimulation, social interaction, and thoughtful activities each day. She is confident, engaged, and growing beautifully, and it's clear the nursery is genuinely invested in her. We've already booked a space for our next baby. We could not speak more highly of Norfolk House and all of the team. Thank you for all that you - it is above and beyond!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThis means so so much to myself and the team! Our passion is to ensure that all our children are thriving and happy, so to read your review has made our day! Thanks so very much!
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Review from Priya B (Mother of Child) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had an excellent experience with Norfolk House. The staff are incredibly attentive, kind, and professional, and I have complete trust that my son, Téo, is cared for to the highest standard. He is always so happy in their company and even chooses a toy from home each day to take in for a member
of staff, which speaks volumes about the bonds he's formed. The team are always open, honest, and approachable - they listen carefully to any concerns and communicate clearly about Téo's needs, from what he has eaten during the day to areas of learning we can support at home. Having spoken with many other parents about their nursery experiences, Norfolk House stands out as the best by far. They truly live up to their reputation.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you for your lovely review, we really do appricate it. Its great to hear how happy your son is and that he had formed such positive bonds with the staff!
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Review from Olivia I (Mother of Child) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly, motivated and committed to the children, ensuring nursery is a welcoming place to learn and play! They put on a wide variety of activities for the children, including forest school which is a firm favourite!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you for your review, I'll be sure to pass on the team. If you do think we can improve in any way, in the area you scored 4 please do contact the manager.
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Review from Lois S (Mother of Child) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would thoroughly recommend Norfolk House Nursery Oxford Road to all parents. Since attending, our 13 month old has thrived thanks to the incredible care of staff and high quality curriculum. She is very happy there and the staff are very friendly and supportive. Nothing is too much trouble. We did
not hesitate to book our second child into the same nursery.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadWe are so pleased to hear how happy you all are, thank you for your lovely review and choosing NHN.
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Review from Oliver H (Father of Child) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been happily attending for almost a year and we couldn't be happier with the care and attention she receives. She has been treated like an individual from her first day. Her key workers have been amazing and have gotten to know her really well. The staff are friendly and conscientious,
and all seem happy to be at work. Everyone was very supportive during our initial settling-in period. Communication with nursey management has always been clear and easy, and the managers seem to know the children well. The range of activities offered is great so the timetable is nice and varied. Food is apparently much better than at home.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you for recognising the individual care we try hard to ensure that all children get so they flourish in their environment. Your review means so much to us all and we are so grateful! I'll be sure to pass your review to our wonderful team! Thank you for being part of our NHN family!
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Review from Emma J (Aunt of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House Nursery is such a warm and welcoming setting. The staff are nurturing and truly care about each child in their care. The communication for families is wonderful, sharing regular photos and comments to share the amazing experiences they offer the children.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadWe pride ourselves on being home from home and working in partnership with families, so we appreciate aunties writing reviews and getting involved! It's lovely to hear you can see how much the children enjoy their environment!
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Review from Sally H (Mother of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have 2x children who have attended Norfolk house (Oxford road) from babies through to pre school graduation. The nursery provide a warm nurturing environment with caring staff who go above and beyond to ensure children are well cared for, happy and learning. Activities are numerous, varied and well
enjoyed by the children. The management team go above and beyond responding to queries promptly and helping whenever needed. I recommend to everyone I speak to.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you so very much for your kind words and recognising the environment that we try hard to ensure is the very best for the children. We appreciate you choosing us and being part of the NHN family!
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Review from Courtney B (Father of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the care our daughter has received at this nursery. Since starting here at just one year old, she has absolutely thrived - we've seen such lovely progress in her confidence, communication, and overall development. It's clear that the staff genuinely care about the children
and create a warm, nurturing environment where they can grow and explore.


One thing that has meant so much to us is how thoughtfully they've handled her milk allergy. The team has been incredibly attentive, careful, and proactive in meeting her dietary needs, giving us real peace of mind each day. Knowing she is safe, understood, and included in everything makes all the difference.


We're so grateful for the kindness, professionalism, and dedication of everyone there. It's reassuring to know our child is in such capable and caring hands - we highly recommend this nursery to other families.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadYour words really do mean so very much to us all! It's so lovely to hear how happy you are and how settled your daughter is, which then leads the way to ensuring that she can reach her full potential in her learning now and beyond! Thank you so so much!
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Review from Fiona B (Aunt of Child) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been wonderful to see K grow in curiosity and enjoy all the wonderful activities on offer at Norfolk House. She has developed lovely relationships with staff who make her feel safe and happy while at Nursery. We are so pleased to see her flourish in your care. Thank you to all the caring staff.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you for recognising our wonderful staff! I'll make sure your kind words are passed onto the team. We really appreciate your time completing this review
!
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Review from Carmen s (Mother of Child) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started late last year in the babies room. He is thriving and enjoys attending.
All the staff are friendly and welcoming. His key worker and all the nursery nurses are very caring and attentive.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadIt's lovely to hear how well your son has settled and has secured strong bonds with his key worker! Thank you for your review and your kind words!
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Review from H L (Mother of Child) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff communication with us has been excellent. Induction/transition was done thoughtfully, with staff clearly aware that it is a transition for parents too. Staff put a lot of effort into planning experiences and activities for the children, including several themed around seasonal events or special
days. The nursery hosts regular stay and plays so families can get to know staff and see what the environment is like. Managers know our child well and are involved in their education and care. The nursery seems to be a happy place with happy, hard-working staff.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you so much , it's good to hear that you enjoy the events!
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Review from Lucy B (Mother of Child) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have taken part in a stay and play where my daughter's future key worker was able to inform me with lots of interesting and vital detail about a typical day at Norfolk house Nursery. I left feeling so reassured and welcomed by her. In addition to this, I received a lovely email thanking us for attending
which again reinforced. What a wonderful community our daughter will be introduced to as she grows with Norfolk House.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you so much for your kind words! We look forward to you joining future events !
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Norfolk House Nursery - Oxford Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Norfolk House Nursery - Oxford Road is calculated as follows: ( (436 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 464 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norfolk House Nursery - Oxford Road is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 number of registered child places is 12.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Hayley

Hayley Fox

Job Title: Senior Nursery Manager Joined: 2009

I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.


I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practice in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.


My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact, and I look forward very much to meeting you in the future.

Rosie

Rosie Phipps

Job Title: Nursery Manager Joined: 2012

I started working at Norfolk House Nursery, Norfolk Road in 2012 as a Modern Apprentice. Between 2012 and 2016, I worked my way through positions from Senior, Room Leader, Deputy and then Manager. Since 2016, I have enjoyed every second of working as the Nursery Manager to implement the highest standards of care and education. Not only that, but it has been an absolute pleasure to build up such great partnerships with the hundreds of families I have had the pleasure to meet.

Frequently Asked Questions about Norfolk House Nursery - Oxford Road

What is the Age Range of Children that Norfolk House Nursery - Oxford Road accepts?

Norfolk House Nursery - Oxford Road accepts Children aged from 0 years 3 months to 4 years 0 months.

What Days & Hours is Norfolk House Nursery - Oxford Road Open?

Norfolk House Nursery - Oxford Road is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Norfolk House Nursery - Oxford Road have capacity for?

Norfolk House Nursery - Oxford Road has capacity for a total of 63 Children.

How far is Norfolk House Nursery - Oxford Road to the centre of Birmingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Oxford Road to verify any information. View our terms and conditions. Norfolk House Nursery - Oxford Road has an Enhanced Service - more info.