Norfolk House Nursery - Oxford Road

4 Oxford Road, Moseley, Birmingham B13 9EH
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10 120 Reviews
  • Norfolk House Nursery - Oxford Road, Birmingham
Norfolk House Nursery - Oxford Road offers childcare and early education to children between three months and four years.

The nursery and its staff have an uncompromising commitment to providing each individual child with the fullest opportunity to learn and develop within a safe and secure environment.

The nursery is set in a spacious and characterful Edwardian property that features a large garden, giving the children ample opportunity for outdoor learning.
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Funding & Fees

Under 3's: Full Time Monday - Friday 7am to 7pm = £375 / Full day 7am to 7pm = £82 / Morning 7am to 1pm = £52 / Afternoon 1pm to 7pm = £52.


Over 3's: Full time Monday - Friday 7am to 7pm = £368/ Full day 7am to 7pm = £81 / Morning 7am to 1pm = £51 / Afternoon 1pm to 7pm = £51.

Contact Norfolk House Nursery - Oxford Road to get a personalised quote.

Contact Norfolk House Nursery - Oxford Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Rosie Phipps (Manager)

Number of Childcare Staff

  • 15

Total Places for Children

  • 63

Age Range

  • from 0 years 3 months
  • to 4 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays and Public Holidays

Norfolk House Nursery - Oxford Road Reviews (120)

10

Norfolk House Nursery - Oxford Road has a Review Score of 10 (9.953) out of 10, based on 34 reviews in the last 2 years.
Over all time Norfolk House Nursery - Oxford Road has 120 reviews.

Overall Experience
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Date Published
  • 120
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Reviewer Connection to Norfolk House Nursery - Oxford Road
  • 75
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Total of 120, showing 1-20
Review from M G (Mother of Child) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk house is a lovely nursery - our son really enjoys his days here - with lots of activities and fun and caring staff! we love to see how he's learning new things, developing his confidence and enjoying good nutritious food!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear how much your son enjoys his time with us and that he's developing in confidence and learning new things each day.
It's wonderful to know you value the activities, care from our team, and the nutritious food we provide. Your kind words mean a great deal to us.
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Review from A B (Father of Child) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our two children have been through this nursery and everything about it is consistently excellent. The staff are all nurturing and caring, and there are lots of activities and even day trips for the children to enjoy. The management team are helpful and professional. We thoroughly recommend this nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful review. We're delighted to have cared for both of your children and to hear that your experience with us has been consistently positive.
Your kind words about our team, activities, and management mean a great deal to us. We truly appreciate your recommendation and are so grateful to have been part of your children's early years journey.
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Review from Nicola G (Mother of Child) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with our experience at NHN Oxford Road. From the first day of nursery, the team made what can often feel like a daunting transition into something smooth, reassuring, and genuinely positive, for both our baby and us as parents.


The staff are incredibly kind, caring, and attentive.

It's clear they truly invest in each child's development, taking the time to understand their individual needs, personalities and routines. We've seen such lovely progress in our baby since starting here, both socially and developmentally, which is a real testament to the nurturing environment they provide.


The nursery itself feels warm, welcoming and safe, exactly what you hope for when leaving your child in someone else's care. Communication has been excellent throughout, which has really helped put our minds at ease.


We're so grateful to have found a place where our baby is not only well cared for but genuinely happy. We wholeheartedly would recommend the nursery and thank you so much to all the staff.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful and thoughtful review. We're delighted to hear that your experience with us has been so positive from the very beginning, and that we were able to support such an important transition for your family.
It's lovely to know your baby is happy, settled, and making such great progress. Your kind words about our team, environment, and communication truly mean a great deal to us.
Thank you for your recommendation - we're so grateful to be part of your child's early years journey.
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Review from M G (Father of Child) published on 31 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent environment in which my child is exceptionally happy and thriving. Sometimes use of the app could be improved and occasionally messaging from parents to all staff is not efficiently delivered on certain developmental issues.


Staff are caring and attentive with minimal agency staff used.


Seems to offer a good mix of learning and fun and encourages friendships to develop between kids.

Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you for your review. We're so pleased to hear your child is happy and thriving, and that you value the caring environment and balance of learning and play we provide.
We also appreciate your feedback regarding the app and communication, and will continue to review this to ensure we are providing the best possible experience for our families. Thank you for your support.
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Review from Ruth S (Mother of Child) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The sign of a good nursery? When your toddler talks about it all of the time and can't wait to get there in the morning. My son is now in the toddler room at Norfolk House and he loves it! The staff are so caring and fun, they do a wide range of activities and love to follow the children's interests.
He is developing really well and having fun every day.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear how much your son enjoys his time with us and that he's so excited to come in each day.
It's wonderful to know he's having fun, developing well, and benefiting from the range of activities and care from our team. Your kind words mean a great deal to us.
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Review from Nisha M (Mother of Child) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House Nursery has been amazing for my 19 month old. He has developed so much since he joined - he is happy, confident and is speaking well beyond the standard expected for his age. The staff are supportive and genuinely care for the children. The extra curricular activities are thoughtful and
enjoyable, offering the children a wide range of opportunities to balance their development.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear how much your son has developed and that he is happy and confident with us.
Your kind words about our team and activities mean a great deal, and we're so pleased to be supporting his early development.
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Review from Katherine C (Mother of Child) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff. They really get to know the children and understand their development needs. My daughter looks forward to going in, and that's all you can ask for as a parent! Management also fantastic and great with communication
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your kind review. We're delighted to hear your daughter looks forward to coming in each day - that really means everything to us.

Your lovely words about our team and management are truly appreciated, and we're so pleased you feel supported with our communication.
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Review from Teresa F (Mother of Child) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter goes to the nursery and has settled in so well, the staff go out of there way to know every child (Influding office staff) and parents. The rooms are clean and the children always have lots of fun activities, including forest school which is great to see them outside.
More recently she
has moved up a room and has struggled with this, but the staff took initiative and swapped staff in the room for a particular challenging day. It's things like this that provide so much re assurance as a parent. As a busy working mum, having the extra hours as a safety net are really appreciated,
Thank you!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear your daughter has settled so well and is enjoying the activities, especially forest school.

We really appreciate your kind words about our team, and we're so pleased you felt supported during her room transition. Providing reassurance and flexibility for our families is so important to us, and your feedback truly means a lot. Thank you for trusting us with her care.
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Review from J M (Mother of Child) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House Oxford Road is a really great nursery. The staff are kind, friendly and hardworking. They do the best they can for the children. The managers are professional, committed, helpful and supportive. Whenever I've had a small issue with anything at the nursery, the managers have responded promptly
and addressed any concerns effectively.
My eldest was in the preschool room here and enjoyed it, especially the extra-curricular activities like educational music classes, French and Forest School with Paige. My younger son is at the nursery now and has loved his time in Babies Two and Toddlers. I think the staff team in Babies Two is particularly exceptional but there are excellent staff in Toddlers too, and all the adults are kind and caring. There are lots of engaging activities for the children and staff really make the effort to get to know each child. Overall, I'm really happy with this nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your thoughtful review. We're delighted to hear that both of your children have enjoyed their time with us across different rooms.

It's wonderful to know you value the care and dedication of our team, as well as the variety of activities we offer. We're especially pleased that you've felt supported by our management team and that any concerns have been addressed promptly. Your kind words truly mean a great deal to us.
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Review from Katie B (Mother of Child) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House is a wonderful nursery and has provided both my daughter and son a nurturing environment to grow, learn and make long-lasting friendships. The nursery management team are extremely friendly, approachable and make a great effort to get to know each individual child and their families. The
activities are extremely varied, family engagement is high, and food is well balanced and nutritious. It will be a sad day when we leave for the last time!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear that both your daughter and son have enjoyed a nurturing environment with us and built such special friendships.

Your kind words about our team, activities, and family engagement mean a great deal. It's been a pleasure to be part of your family's early years journey.
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Review from Tom M (Father of Child) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been really impressed with the nursery. My son has a fantastic time every day he's there. The staff are friendly, caring and create a great atmosphere. My son enjoys the large variety of activities available. Overall I would thoroughly recommend the nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful review. We're thrilled to hear that your son enjoys his time at the nursery and that you appreciate the friendly and caring environment our team strives to create. It's lovely to know he's enjoying the wide variety of activities we offer. Your recommendation means a great deal to us!
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Review from Z B (Mother of Child) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Norfolk House Nursery highly enough, I have sent two children here with only positive things to say. The activities and development opportunities on offer are very well rounded and offer a holistic learning experience for my children, they love it!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your kind recommendation and for trusting us with both of your children. We're delighted to hear they've enjoyed the activities and their learning experiences with us. Your support means a great deal to our team.
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Review from C D (Father of Child) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter loves coming to nursery. She has a great bond with the staff and loves all the activities, especially forest school. The staff are really warm and friendly and there are also lovely extra curriculum sessions that our daughter loves too
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you for your lovely feedback. We're so happy to hear your daughter enjoys her time with us and has built such strong bonds with our team. It's wonderful that she loves Forest School and the extra activities-we really value creating engaging experiences for the children.
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Review from Eleanor B (Mother of Child) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot recommend NHN highly enough and have done so at every opportunity.
Going back to full-time work was so daunting, but made infinitely easier knowing our daughter is in such good care with the team.
There isn't a day she isn't excited to go to see the team or her friends, and is absolutely
thriving. The team are kind, dedicated and supportive - every day that we collect our daughter, we're confident we made the right choice with NHN Moseley.
We're also hugely appreciative of how considerate their hours are - it makes such a huge difference and is a big contributor to how supported we feel.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review and recommendation. We know how big a step returning to full-time work can be, so we're really pleased that we were able to allay any worries you had.

It's wonderful to see your daughter thriving and excited to see the team and her friends each day. Your kind words about our staff mean a great deal to us, and we're also glad that our opening hours help support your family's routine.
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Review from Emma M (Mother of Child) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are so lovely and can't do enough for you.
Our Son settled in really well due to the warm and caring nature of all the girls in his room and how they adapted his care with his needs in mind. His transition to Babies two was really smooth and as parents we were reassured at every step
of the process. He loves his days at nursery, they are always filled with fun and exciting activities with lots of variety and opportunities for experiencing new things.
I am always confident he will have the best day and the staff will always look after him with the highest care. I couldn't recommend them enough.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful review. We're so pleased to hear that your son settled in well and that the team in his room helped make the transition a positive experience for both him and for you as parents.

It's lovely to know he enjoys his days at nursery and all the different activities and experiences on offer and your kind words about our team mean a great deal to us.
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Review from A H (Father of Child) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery
Lovely staff
Recommend to lots of people
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you for your kind review. We're delighted to hear that you have had such a positive experience with our nursery and staff. It means so much to us that you would recommend us to others.
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Review from Joe P (Father of Child) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, lovely staff that make a real effort to build a great relationship with kids and parents. Honestly could not be happier with our experience. Lots of feedback to parents about how our little ones are getting on, and a meaningful focus on child development and nutrition.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you so much for taking the time to share such a lovely review! We are absolutely thrilled to hear about the positive relationship you have with our team, we firmly believe that building strong, meaningful bonds is the foundation for every child's happiness and growth.
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Review from K P (Mother of Child) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norfolk House is such a warm and welcoming place - everyone is friendly and we are so pleased with the strong and positive bonds our little one has formed with the staff. It's a joy to drop her off and see her happily go in and start playing. Activities are varied and educational and well suited to
all the babies' needs. We couldn't be happier!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThanks so much for your wonderful review! Great to hear how happy your little one!
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Review from C S (Mother of Child) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter absolutely loves nursery. She gets excited the moment we walk up the driveway and goes in with confidence, happiness, and total ease, which gives us complete peace of mind. She is healthy, safe, and thriving, surrounded by people who truly care. The staff are outstanding - friendly, knowledgeable,
reassuring, and incredibly thorough. Their genuine love for the children shines through, and the management team creates a warm, organised, nurturing environment that feels like an extension of home. Her development has been remarkable, thanks to the stimulation, social interaction, and thoughtful activities each day. She is confident, engaged, and growing beautifully, and it's clear the nursery is genuinely invested in her. We've already booked a space for our next baby. We could not speak more highly of Norfolk House and all of the team. Thank you for all that you - it is above and beyond!
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThis means so so much to myself and the team! Our passion is to ensure that all our children are thriving and happy, so to read your review has made our day! Thanks so very much!
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Review from Priya B (Mother of Child) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had an excellent experience with Norfolk House. The staff are incredibly attentive, kind, and professional, and I have complete trust that my son, Téo, is cared for to the highest standard. He is always so happy in their company and even chooses a toy from home each day to take in for a member
of staff, which speaks volumes about the bonds he's formed. The team are always open, honest, and approachable - they listen carefully to any concerns and communicate clearly about Téo's needs, from what he has eaten during the day to areas of learning we can support at home. Having spoken with many other parents about their nursery experiences, Norfolk House stands out as the best by far. They truly live up to their reputation.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford RoadThank you for your lovely review, we really do appricate it. Its great to hear how happy your son is and that he had formed such positive bonds with the staff!
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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Norfolk House Nursery - Oxford Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Norfolk House Nursery - Oxford Road is calculated as follows: ( (386 Excellents x 5) + (19 Goods x 4) ) ÷ 405 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norfolk House Nursery - Oxford Road is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 number of registered child places is 12.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Hayley

Hayley Fox

Job Title: Senior Nursery Manager Joined: 2009

I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.


I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practice in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.


My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact, and I look forward very much to meeting you in the future.

Rosie

Rosie Phipps

Job Title: Nursery Manager Joined: 2012

I started working at Norfolk House Nursery, Norfolk Road in 2012 as a Modern Apprentice. Between 2012 and 2016, I worked my way through positions from Senior, Room Leader, Deputy and then Manager. Since 2016, I have enjoyed every second of working as the Nursery Manager to implement the highest standards of care and education. Not only that, but it has been an absolute pleasure to build up such great partnerships with the hundreds of families I have had the pleasure to meet.

Frequently Asked Questions about Norfolk House Nursery - Oxford Road

What is the Age Range of Children that Norfolk House Nursery - Oxford Road accepts?

Norfolk House Nursery - Oxford Road accepts Children aged from 0 years 3 months to 4 years 0 months.

What Days & Hours is Norfolk House Nursery - Oxford Road Open?

Norfolk House Nursery - Oxford Road is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Norfolk House Nursery - Oxford Road have capacity for?

Norfolk House Nursery - Oxford Road has capacity for a total of 63 Children.

How far is Norfolk House Nursery - Oxford Road to the centre of Birmingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Oxford Road to verify any information. View our terms and conditions. Norfolk House Nursery - Oxford Road has an Enhanced Service - more info.