N Family Club - Twickenham

75-77 Queens Road, Twickenham TW1 4EU
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9.9 100 Reviews
  • N Family Club - Twickenham, Twickenham
N Family Club couldn’t be more excited about their nursery right here, in the heart of Twickenham. Discover a space designed from scratch for you and your family. A place to meet and relax, learn and grow, with a nursery, parents’ coffee & breakfast bar, garden, and a programme of events for the whole family.

They’re committed to offering you a nursery experience like no other; and with N Twickenham, they’ve gone all-out. A converted church, the high-ceilinged space is filled with natural light and clean air (thanks to the hi-spec air filtration system). There are two dedicated art studios and several playrooms with direct access to the garden, where features include a water zone, vegetable patch and mud kitchen. There is also an undercover buggy/scooter park and secure bike lock-up.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Yazmeen (Manager)

Number of Childcare Staff

  • 43

Total Places for Children

  • 127

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £126.50 per standard day
    3 years +: £116.00 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Twickenham Reviews (100)

9.9

N Family Club - Twickenham has a Review Score of 9.9 (9.949) out of 10, based on 54 reviews in the last 2 years.
Over all time N Family Club - Twickenham has 100 reviews.

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Review from Douglas D (Father of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent team, fantastic facilities and always putting the children first.
Since the outset at 9 months, the nursery has created a nurturing and caring environment.
Our daughter loves the nursery, the activities, the variety of learning topics and the food.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you for your lovely review of our nursery! We are so glad that you felt that this was a nurturing and caring environment and your daughter enjoyed the activities, learning topics and the food.
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Review from N C (Mother of Child) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, my daughter has been very happy here for 3 years and my second daughter will be starting soon! We couldn't be happier with the staff, setting activities and food. The team always go the extra mile.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely review, this means a lot to us to know that you have been so happy here with us. We have loved every second of you being a part of our family too!
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Review from K S (Mother of Child) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful preschool and nursery with nurturing staff who offer such varied and thoughtful care for the children. Incredible food made by the chef. Excellent communication via the app! Lovely, lovely place. I couldn't recommend more.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely review, it was an absolute pleasure to have your family here with us. We miss you already!
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Review from A P (Mother of Child) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are continuing to have a fantastic experience with N Nursery. In addition to the amazing day-to-day care they provide, in November I gave birth to my second child and the nursery helped us to prepare our daughter for the new arrival and maintain consistency when the baby arrived. As a result our
daughter adjusted to life with her new sister amazingly well and we couldn't be more grateful.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your heartfelt review! We're delighted to hear that you've had such a fantastic experience with us, and it's wonderful to know that our day-to-day care helped your daughter…read more
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Review from V S (Mother of Child) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We fell in love with N Family Club - Twickenham at first sight! When looking for a place for our son, the team helped us at great length and went out of their way to do so. Everyone is lovely, dedicated and passionate about their job, and learning is always fun and meaningful. We would choose nowhere
else for our boy to be!
Thank you N Twicks for all that you do!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely review! We are touched that you fell in love with N Family Club from the start and that our team has made such a positive impact. It's wonderful to hear that our…read more
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Review from N G (Mother of Child) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at N Family Club - Twickenham since they opened their doors, about to graduate. We are very happy with the care he has received - the team (management and rooms) consistently go above and beyond. This includes comprehensive care plans for his allergy and also an autoimmune disorder he
was diagnosed with in 2023. Not only have they played a huge part in his development since joining, but also his wellbeing/safety despite extra needs at times. I cannot tell you how much this has meant to our peace of mind.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your wonderful review! We're so pleased to hear that you were happy with the care received from our team and management efforts have given you peace of mind. It means a lot to us…read more
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Review from Natalie J (Mother of Child) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love this nursery, our girls are so happy here! Highly recommend. The care and consideration from all staff is wonderful and we love all the little extras from the team as a whole. Thank you so much.
Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham
Thank you so much for your wonderful review! We're thrilled to hear that both of your children are happy at our nursery and it means the world to us to know that our care and little extras are…read more
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Review from Michael W (Father of Child) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is full of wonderful, caring people who create a family environment. It feels just like a nursery should.
The staff make a genuine effort to welcome families into the building – and also take the time to get to know parents. The curriculum is thoughtful and engaging and my daughter’s educators
have taken a sincere interest in her development. It is clear to me that she feels appreciated and valued.
I have full trust in leaving her in their care and could not recommend it more highly.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Hi Michael, thank you so much for your lovely review, we are so happy that you are enjoying our nursery and the curriculum that we provide. We value having you and your family here with us.
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Review from N F (Mother of Child) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family is my daughter's first nursery and we are very happy with our choice. The environment is lovely and bright, the food is excellent and the staff are always warm and welcoming. The curriculum is also carefully considered and it makes us so happy to know Maddie is benefiting from lots of fun and
engaging age-appropriate activities.
Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham
Thank you for your lovely review, we are so pleased to know that you are happy with N and that your daughter is having a great time engaging in all of the fun activities that are on offer. We really…read more
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Review from Esra K (Mother of Child) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely delighted with my child's nursery experience! From the moment we arrived, the staff has been incredibly supportive and caring. My 18-month-old son, who didn't know a word of English when we first moved here, has made remarkable progress over the past two years. Every day, they introduce
him to new knowledge and behaviors, and the results have been outstanding. I couldn't be happier with the overall care and development my son has received. A special shoutout to the educators who provide detailed feedback on my child's progress daily. It's reassuring to see my son enthusiastic about going to school each day, thanks to the wonderful environment and the educators' dedication.
If I had to make the choice again, I would undoubtedly select this nursery without hesitation. It has been a fantastic journey for my child, and I am immensely grateful for the positive impact it has had on his life. Thank you for making this experience so wonderful!
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Review from Cat C (Mother of Child) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been going to N Family Club since May 2022 and our experience has been nothing but positive. Love the setting and the staff go above and beyond to meet your and your child’s needs. The curriculum has been a great balance to help nurture our son’s development and give him a bit of structure
to the day, which he seems to thrive in. The weekly menus are mouth-watering (I wish I was eating there all day every day!) and were in fact one of the initial draws when looking at the nursery as he is vegan and found other settings to have few or no options. The app is good and keeps you up to date with what your little one is doing, the staff mostly give you one photo update a day (which I feel is enough). They have a good-sized garden but also take the kids out on lots of outings locally which our son loves. About to send our second child there and honestly can’t wait because I know she’ll love it as well. Can’t recommend this nursery enough.
Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham
Thank you for your lovely review. We are delighted to hear of your positive experience with us at N Twickenham.
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Review from C B (Mother of Child) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
So happy with this nursery and so glad that we picked it for our little boy! Staff are so friendly, helpful and accommodating and I will never forget one staff member giving me a massive hug when I was in tears in the first week of leaving my baby.
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Review from A J (Mother of Child) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve had a brilliant experience at N Family in Twickenham and our daughter has really thrived there. I wouldn’t go anywhere else!
The staff are brilliant - great at communicating, caring and go above and beyond. In particular, the support the nursery gives to help with personal development goals has
been brilliant. My daughter was slow to walk and the nursery did so much to help her with this. It’s nice to feel people are enjoying their profession too!
The activities the children partake in are fun, engaging and really help your child develop. My daughter loves the varied day trips and yoga sessions.
The nursery are also mindful of things going on at home - and have run a series of activities based around the arrival of a new sibling which has been really helpful.
The facilities are modern and always clean. The food is wonderful - healthy, varied and gets our daughter trying new things. The nursery's ability to accommodate strict allergy requirements is also great.
Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham
Hi, thank you so much for your lovely review. We are so glad to know that you are so happy with the care that your daughter is receiving and that you are happy with the range of activities and food on…read more
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Review from Kavitha B (Mother of Child) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The dedication and care provided by the room manager and the warm welcome extended by the front desk staff, have made our experience truly exceptional. The room manager's (and other room staff's) nurturing and attentive approach has created a safe and stimulating environment for our little one, while
the front desk lady's friendly and ever ready to help demeanor has made drop-offs and pick-ups a breeze. We couldn't be happier with this loving and professional team at the N Family Club, Twickenham. Thank you for making our child's early years so wonderful! In just two months at this nursery, our 16-month-old has made incredible developmental strides. He now eats his awesomely nutritious meals independently, a feat we're thrilled about. This progress highlights the exceptional care and education provided by the team. Our heartfelt thanks for the caring partnership with us as parents and for fostering our child's growth in such a nurturing environment!
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Review from K A (Mother of Child) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve had a wonderful experience with N Family, our son is happy to go there in the mornings and a little sad to leave at the end of the day! The key workers are fabulous and I can clearly see how much they care for my little boy. The food is brilliant and the nursery go above and beyond, for example
organising a Halloween party for everyone on a Saturday.
Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham
Thank you for your lovely review. We are delighted to see you are having a wonderful positive experience with us at N Twickenham.
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Review from Jill C (Mother of Child) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have two children who are at N Family Twickenham and are constantly amazed with the care and consideration being shown to them. The teams in both children's rooms are the perfect balance of firm and kind. They are learning lots and I feel my son is ready to start reception as a result of their guidance
and education. The management is always available to support and answer any questions we have as parents. I couldn't recommend this nursery enough!
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Review from Hend M (Mother of Child) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
N Club Twickenham has been the best nursery concept and facility for little ones I have seen. We reviewed over ten different nurseries and this is by far the most modern, high quality and well thought out. Every one of the staff, from A-Z, are professional, well qualified, friendly and genuinely caring.
Our son is very happy there, as we are all. As a very anxious and protective new Mum, this place has been a godsend!
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Review from Dany R (Mother of Child) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t recommend them enough. From day one they have made us feel very welcome. I’ve visited many nurseries so I arranged a visit to N Family, staff are absolutely amazing. I was so glad they gave us this opportunity, my baby girl has achondroplasia and I was very worried about finding a place to make
her feel comfortable and safe, I’m so glad we did. I can’t thank you enough N Family team for loving and looking after my little girl.
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Review from Kay M (Mother of Child) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have two children at N Family Club Twickenham and I can honestly say it’s been the best! We moved here in January, so have previously attended a different nursery, which was good but N Family Club is another level, all the bells and whistles! Sometimes we can’t believe how much effort the staff put
into extra things like Halloween parties on a Saturday morning. Both our kids love it and that’s down to the amazing staff, from the moment you walk through the doors being greeted by a lady (who knows everyone’s name!) to the key workers and the chefs, it’s a brilliant team!
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Review from K L (Mother of Child) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Nursery have a deep understanding of early years education and our daughter has flourished at N Family.
The entire team care about the nursery and this attitude shows through in every element of our daughter's educations.
The extra curriculum activities and teach-ins are a great extra for
parents too!
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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for N Family Club - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for N Family Club - Twickenham is calculated as follows: ( (617 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 647 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Yazmeen

Yazmeen

Job Title: Nursery Manager Joined: 2020

Yaz began her career in early years after leaving school. She has a Level 4 in early years and has been an educator for the past 8 years. In her spare time, she enjoys going to the gym, swimming and attending music festivals. She also is a big believer in the importance of experiencing different cultures and traditions, and enjoys learning new languages.

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