N Family Club - Twickenham

75-77 Queens Road, Twickenham TW1 4EU
Review Us
10 101 Reviews
  • N Family Club - Twickenham, Twickenham
N Family Club couldn’t be more excited about their nursery right here, in the heart of Twickenham. Discover a space designed from scratch for you and your family. A place to meet and relax, learn and grow, with a nursery, parents’ coffee & breakfast bar, garden, and a programme of events for the whole family.

They’re committed to offering you a nursery experience like no other; and with N Twickenham, they’ve gone all-out. A converted church, the high-ceilinged space is filled with natural light and clean air (thanks to the hi-spec air filtration system). There are two dedicated art studios and several playrooms with direct access to the garden, where features include a water zone, vegetable patch and mud kitchen. There is also an undercover buggy/scooter park and secure bike lock-up.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Yazmeen (Manager)

Number of Childcare Staff

  • 43

Total Places for Children

  • 127

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £126.50 per standard day
    3 years +: £116.00 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Twickenham Reviews (101)

10

N Family Club - Twickenham has a Review Score of 10 (9.950) out of 10, based on 53 reviews in the last 2 years.
Over all time N Family Club - Twickenham has 101 reviews.

Overall Experience
  • 101
  • 0
  • 0
  • 0
  • 0
Date Published
  • 101
  • 28
  • 35
  • 53
  • 48
Reviewer Connection to N Family Club - Twickenham
  • 79
  • 20
  • 2
Total of 101, showing 101-101
Review from Lucy P (Mother of Child) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was naturally nervous about putting my baby (11 months) in nursery, especially given the current lockdown status. But from the virtual home-tour, setting up the app, receiving our 'welcome pack' and meeting our key worker, I couldn't have been happier. The team at N Family Club have been so overwhelmingly
helpful, thoughtful and friendly we haven't had any tears at drop-off or pick-up. The range of activities, toys and entertainment they provide has been fantastic, both inside and in the garden where they spend time every day. The menu is incredibly varied and our son has apparently eaten everything offered! His napping isn't great given the amount of things to look and play with, but we're already seeing improvements with the consistent and gentle approach the team set.
Our son's educator and room manager have been especially great; he gives them a huge smile at the beginning and end of the day and it means we concentrate on being at work knowing he is happy and stimulated. Couldn't recommend more!
Reply from Elaine, Nursery Manager at N Family Club - TwickenhamThank you so much for your lovely review. I'm so pleased to read that you've had a positive experience with us so far and that your baby loves coming into the nursery and seeing the team in his room. I'll definitely pass this on to the team, and thanks again for giving us your feedback.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for N Family Club - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for N Family Club - Twickenham is calculated as follows: ( (605 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 634 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

Yazmeen

Yazmeen

Job Title: Nursery Manager Joined: 2020

Yaz began her career in early years after leaving school. She has a Level 4 in early years and has been an educator for the past 8 years. In her spare time, she enjoys going to the gym, swimming and attending music festivals. She also is a big believer in the importance of experiencing different cultures and traditions, and enjoys learning new languages.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Twickenham to verify any information. View our terms and conditions. N Family Club - Twickenham has an Enhanced Service - more info.