N Family Club - Twickenham

75-77 Queens Road, Twickenham TW1 4EU
Review Us
9.9 100 Reviews
  • N Family Club - Twickenham, Twickenham
N Family Club couldn’t be more excited about their nursery right here, in the heart of Twickenham. Discover a space designed from scratch for you and your family. A place to meet and relax, learn and grow, with a nursery, parents’ coffee & breakfast bar, garden, and a programme of events for the whole family.

They’re committed to offering you a nursery experience like no other; and with N Twickenham, they’ve gone all-out. A converted church, the high-ceilinged space is filled with natural light and clean air (thanks to the hi-spec air filtration system). There are two dedicated art studios and several playrooms with direct access to the garden, where features include a water zone, vegetable patch and mud kitchen. There is also an undercover buggy/scooter park and secure bike lock-up.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Yazmeen (Manager)

Number of Childcare Staff

  • 43

Total Places for Children

  • 127

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £126.50 per standard day
    3 years +: £116.00 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Twickenham Reviews (100)

9.9

N Family Club - Twickenham has a Review Score of 9.9 (9.949) out of 10, based on 54 reviews in the last 2 years.
Over all time N Family Club - Twickenham has 100 reviews.

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Review from J T (Mother of Child) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For us, this nursery was head and shoulders above the others we viewed in the Richmond/Twickenham area. It has proved to be nothing short of fantastic for both of our children.
Staff are enthusiastic and caring - the bonds our children have formed are exceptional. We have really felt that all staff
are passionate about what they do and always go the extra mile. Any issues will be brought to your attention proactively.
The curriculum is excellent - the activities are so well planned, and help develop skills in a fun environment.
The security and safety procedures are exceptional - no one passes the front desk without scrutiny and Gina knows everyone by name even before you have joined the nursery.
The food is spectacular and nutritious, and even the coffee/food bar for adults is great when rushing to catch the nearby train.
At N everyone is a name and a valuable member, rather than a number. It is a warm and friendly and safe place. We only wish our kids could stay forever!
Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We're truly delighted to hear how positive your experience has been and that both of your children have thrived…read more
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Review from N L (Mother of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a highly professional nursery, fully capable of supporting children should they experience any hardship. We walk 25 minutes from our place to the nursery to allow our child to attend the best in the whole area.
Reply from Jade, Deputy Nursery Manager at N Family Club - Twickenham
Thankyou so much for your lovely feedback, it means a lot to us!
We are so glad to hear that your experience here with us has been positive.
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Review from J C (Mother of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are so many nurseries in Twickenham, but N Family will always be the first choice for me. Lovely modern premises, a great outdoor space, but most importantly and the key thing, absolutely brilliant staff. All are different but I would say all of the people who have looked after my girls have been
warm, caring, give great updates and parent handovers and impressed me with how they rise to help with developmental challenges. Lovely rooms for babies but also greater prep for pre school in the older rooms.
Reply from Jade, Deputy Nursery Manager at N Family Club - Twickenham
Thankyou so much for this beautiful feedback, it really means a lot to us!
We are glad that you have had such a lovely experience here with us through from babies to preschool.
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Review from S D (Mother of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family absolutely loves this nursery. Our daughter started here back in 2022 when she was just one year old, and now our son is attending too - we couldn't be happier with the care and environment they provide.
The staff are incredibly warm, compassionate, and genuinely care about each child.
The nursery is always spotless, well organised, and creates such a positive, nurturing atmosphere. They're also wonderfully accommodating and communicate so well with parents.
The food is amazing - fresh, healthy, and thoughtfully prepared - and we've never had a single bad experience. Every day, our children are excited to go in, which says it all!
We're so grateful to have found this nursery and couldn't recommend it more highly.
Reply from Jade, Deputy Nursery Manager at N Family Club - Twickenham
Thankyou so much for this lovely feedback, we really appreciate it!
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Review from Bar H (Father of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent nursery with a very dedicated team and a positive and collaborative attitude.


Child's progress and emotional state is communicated openly and honestly and educators are open to feedback and suggestions.

Reply from Jade, Deputy Nursery Manager at N Family Club - Twickenham
Thankyou for your positive feedback.
It means alot to us, we are glad to hear that you are having a lovely experience with us here at Twickenham.
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Review from K Z (Father of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had two children at N Family with our youngest half way through. Could not recommend the nursery any higher. Staff, nutrition, updates, events, happiness of our children, their development vs other nurseries and general management of the Twickenham site is exceptional.
Reply from Jade, Deputy Nursery Manager at N Family Club - Twickenham
Thankyou so much for your lovely feedback!
We are so glad that your experience for both of your children has been positive!
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Review from C P (Mother of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N family Twickenham is an amazing nursery, from caring for our kids and all the fun, themed activities they do, to the healthy meals they make for our children on site. I couldn't be happier with the nursery and give extra kudos for how all the staff know your child's name and make you feel like you're
a part of the family. From my first week there, printing off and laminating family photos, to the detailed photos and updates we get. Not to mention the coffee and pastries the adults get on drop off too! What else could you want from a nursery?!
Reply from Jade, Deputy Nursery Manager at N Family Club - Twickenham
Thankyou so much for your lovely feedback, it means a lot to us!
We are so glad to hear that your experience here with us has been positive.
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Review from S T (Mother of Child) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had such a positive experience with N Family. From the first day the wonderful team made us feel so welcome and at ease. The atmosphere is warm, friendly, and full of happy, engaged children - exactly what you hope for in a nursery.


The team are caring, patient, and really take the time to

get to know each child. Our little one settled in really quickly, and it's been amazing to see their confidence and social skills grow. The activities are varied and creative, and it's clear that a lot of thought goes into making each day fun and stimulating.


Communication with parents is excellent - we always know what our child has been up to, and the updates and photos we get are such a lovely touch.


The nursery puts in extra effort to create a community with seasonal events and celebrations, not to mention the added bonuses - coffee and pastries for the parents at drop off, and afternoon snacks for the kids at pick-up!


We couldn't be happier with N Family.

Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for sharing such a lovely review. We're really happy to hear that you've had such a positive experience with N Family from the very beginning. Creating a warm, welcoming atmosphere…read more
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Review from Ian H (Father of Child) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an exceptional nursery run by exceptional people. Both of our children have been through the nursery from start to finish. We recommend it to everyone. The facilities will be the obvious initial draw but actually it's the staff & care that's provided that gives the nursery its star factor.
Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely review! It means a lot to us that both of your children have spent their nursery years with us, and we really appreciate your trust and support. We are so glad you…read more
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Review from I S (Mother of Child) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family has been the most amazing nursery. They have made the start for our son seamless answering all our questions and making sure he settled in perfectly.
He seems to love nursery and the care and attention they give to each child is fantastic.
Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely review. We're really glad to hear that your son's start with us has been so smooth, helping children (and parents!) feel comfortable from day one is something we care…read more
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Review from Fernanda R (Mother of Child) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the team at N Family Twickenham. We had to change nursery because the previous place closed down, it was very hard as he was so happy but the team at N Twickenham made us feel very welcomed and did everything for us to have a smooth transition. Our boy is very happy there now, arriving
with a big smile, everyone is so nice and friendly. They listen to us and do their best to accommodate our requests. I highly recommend this nursery.
Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for taking the time to share this lovely review. We know that switching nurseries can be a big adjustment, so we're really glad to hear that the move felt smooth and supported for…read more
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Review from H L (Mother of Child) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There was only one choice for us after completing a tour of N Family. The staff are so friendly and make the effort to get to know you and your child. Our daughter has settled very quickly and loves the delicious meals and friendly room staff! The level of communication is exceptional and puts a parent's
mind at ease when settling in. It is wonderful to receive the pictures of her enjoying her day and developing new skills through the well planned activities and trips. I have recommended N Family to many parents and will continue to do so!
Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for your wonderful feedback! We're so happy to hear that your daughter has settled in so well and is enjoying her time with us, especially the meals and activities. It means a lot to…read more
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Review from K C (Mother of Child) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter could not be happier at N family Twickenham.


After a terrible experience at another nursery it was like chalk and cheese when we moved her.


The staff are wonderful, they all care so much the children, from the room staff to the Charles the chef and Gina at front office.


My daughter

is a terribly fussy eater and somehow between Charles and her key workers they have her finishing every meal! Delicious healthy food we would never dream of her eating at home.


The trips, parties, sports days and other nursery events are brilliant and give the kids a really well rounded education. And the staff put so much effort into every day activities which we see pictures of each day in the app.


Thank you so much to everyone at N giving our daughter such a wonderful nursery experience

Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for your wonderful feedback! We are absolutely delighted to hear how happy your daughter is here with us and to know that that you've felt such a positive difference since being at…read more
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Review from N P (Mother of Child) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been at N club for a year now and we are very happy with most aspects of her care. The staff, including bank staff, are generally kind and caring and take good care of the children. We are always greeted warmly by the management team including extended family who may do drop off/pick
up. We are kept up to date well in the app with photos and messages. The fresh food is a big bonus and our daughter loves it, and when they help with cooking. They do varied activities and sometimes go on trips out. We would not hesitate to recommend n club to any family.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for taking the time to share your experience of our nursery! We are delighted to hear that your daughter has had such a positive year with us at N Club. It's wonderful to know that…read more
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Review from Susan L (Grandmother of Child) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery provides a full programme of early learning experiences given by well qualified empathetic staff. The environment is clean and engaging with different areas for stimulation and rest. The staff are always welcoming and give full information about the children's day. Our granddaughter claps
her hands when she sees she is arriving at nursery. She's happy to arrive and is tired but content when picked up.
The lovely updates on the children's day and photos are reassuring and wonderful to receive.
I couldn't recommend Nfamily enough. A wonderful, safe place for our granddaughter to spend her early years.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your wonderful review. We're delighted to hear how much your granddaughter enjoys her time with us, it's also lovely to know she claps her hands with excitement when she arrives…read more
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Review from Emily G (Mother of Child) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery. All the staff are fab and go above and beyond for the kids. My older son was there and loved it and now my toddler is there and also has a great time, he has never been upset leaving me to go to N as he has such a good time when he goes!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your wonderful review! It means so much to us to hear that both of your boys have loved their time with us. We're so happy to know that your toddler enjoys coming in and feels so…read more
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Review from Mithun B (Father of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of N Family Twickenham. From the moment we joined, the level of care has been nothing short of outstanding. The management team run the nursery with professionalism, warmth, and genuine dedication - nothing ever feels like too much trouble, and communication is always clear
and supportive.


The staff are truly brilliant - every single member of the team goes above and beyond to create a safe, nurturing, and inspiring environment for the children. It's evident how much they care, and the bond they build with the little ones is remarkable.


The atmosphere is warm, inclusive, and filled with joy, and as a parent it gives me complete peace of mind knowing my child is surrounded by such a committed and passionate team. N Family Twickenham has set the bar incredibly high, and we feel very lucky to be part of this wonderful community.

Reply from Yazmeen ., Nursery Manager at N Family Club - Twickenham
Thank you so much for your kind words and lovely review. We really enjoyed being part of your child's early years journey and it's been a pleasure to watch him grow and flourish with us. We're so…read more
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Review from E C (Mother of Child) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As my son prepares the leave the nursery for school in a couple of weeks I am sad at the thought his time with N is ending, but so grateful for the care and support he has received over his years here. The team have been amazing and he is such a confident and happy child, ready to take on the next step
which is in no small part down to the wonderful start to his education N have given him.
Reply from Gina, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely words. It has been an absolute pleasure to watch your son grow during his time with us. He is such a bright, kind, and happy little boy, and we're all going to miss…read more
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Review from K R (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one really enjoys attending nursery.
We are kept well informed of her day on the app and enjoy receiving the photo updates of activities in the classroom or garden along with local outings.
The staff are excellent at making the atmosphere a friendly and welcoming one. The educators provide
good updates upon collection and it's evident that they really care about the children and their development.
Sending our child to N Family Twickenham has been reassuring knowing she is in safe hands.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your lovely review, we really appreciate you taking the time to share your experience.We're so pleased to hear that your little one enjoys coming to nursery and that the updates…read more
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Review from Jennifer H (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really friendly and supportive staff, and I feel like they know my child well! She loves the activities and comes home happy every day. Staff were really helpful with our move to the nursery age 2. The outdoor space in particular is lovely.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind words! We're so happy to hear that your little one is enjoying her time with us and that the transition to nursery went smoothly. It means a lot to know that you feel…read more
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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for N Family Club - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for N Family Club - Twickenham is calculated as follows: ( (617 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 647 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

Yazmeen

Yazmeen

Job Title: Nursery Manager Joined: 2020

Yaz began her career in early years after leaving school. She has a Level 4 in early years and has been an educator for the past 8 years. In her spare time, she enjoys going to the gym, swimming and attending music festivals. She also is a big believer in the importance of experiencing different cultures and traditions, and enjoys learning new languages.

Frequently Asked Questions about N Family Club - Twickenham

What is the Age Range of Children that N Family Club - Twickenham accepts?

N Family Club - Twickenham accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Twickenham Open?

N Family Club - Twickenham is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Twickenham have capacity for?

N Family Club - Twickenham has capacity for a total of 127 Children.

How far is N Family Club - Twickenham to the centre of Twickenham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Twickenham to verify any information. View our terms and conditions. N Family Club - Twickenham has an Enhanced Service - more info.