N Family Club - Twickenham

75-77 Queens Road, Twickenham TW1 4EU
Review Us
9.9 107 Reviews
  • N Family Club - Twickenham, Twickenham
N Family Club couldn’t be more excited about their nursery right here, in the heart of Twickenham. Discover a space designed from scratch for you and your family. A place to meet and relax, learn and grow, with a nursery, parents’ coffee & breakfast bar, garden, and a programme of events for the whole family.

They’re committed to offering you a nursery experience like no other; and with N Twickenham, they’ve gone all-out. A converted church, the high-ceilinged space is filled with natural light and clean air (thanks to the hi-spec air filtration system). There are two dedicated art studios and several playrooms with direct access to the garden, where features include a water zone, vegetable patch and mud kitchen. There is also an undercover buggy/scooter park and secure bike lock-up.

Funding & Fees

Standard day rates


Under 3-year-olds: £126.50
3+ year-olds: £116.00


Standard monthly fees


Under 3-year-olds:
3 days: £1612.88
4 days: £2042.98
Full time (5 days): £2486.52


3+ year-olds:
3 days: £1479.00
4 days: £1873.40
Full time (5 days): £2280.13

Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Contact N Family Club - Twickenham to get a personalised quote.

Contact N Family Club - Twickenham to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Yazmeen (Manager)

Number of Childcare Staff

  • 43

Total Places for Children

  • 127

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Twickenham Reviews (107)

9.9

N Family Club - Twickenham has a Review Score of 9.9 (9.943) out of 10, based on 54 reviews in the last 2 years.
Over all time N Family Club - Twickenham has 107 reviews.

Overall Experience
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Total of 107, showing 21-40
Review from N P (Mother of Child) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been at N club for a year now and we are very happy with most aspects of her care. The staff, including bank staff, are generally kind and caring and take good care of the children. We are always greeted warmly by the management team including extended family who may do drop off/pick
up. We are kept up to date well in the app with photos and messages. The fresh food is a big bonus and our daughter loves it, and when they help with cooking. They do varied activities and sometimes go on trips out. We would not hesitate to recommend n club to any family.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for taking the time to share your experience of our nursery! We are delighted to hear that your daughter has had such a positive year with us at N Club. It's wonderful to know that you find our team kind and caring, and that you and your family always receive a warm welcome at drop off and pick up.

We are so pleased that you value the variety of activities, trips, and fresh meals we provide, and that your daughter enjoys helping with the cooking too! It's also great to hear that the updates and photos in the app help you stay connected with her day.

We truly appreciate your recommendation and your trust in us to care for your daughter. It is such a pleasure to be part of her early years journey.
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Review from Susan L (Grandmother of Child) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery provides a full programme of early learning experiences given by well qualified empathetic staff. The environment is clean and engaging with different areas for stimulation and rest. The staff are always welcoming and give full information about the children's day. Our granddaughter claps
her hands when she sees she is arriving at nursery. She's happy to arrive and is tired but content when picked up.
The lovely updates on the children's day and photos are reassuring and wonderful to receive.
I couldn't recommend Nfamily enough. A wonderful, safe place for our granddaughter to spend her early years.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your wonderful review. We're delighted to hear how much your granddaughter enjoys her time with us, it's also lovely to know she claps her hands with excitement when she arrives and goes home happy and content.

We are so pleased that you value the care and attention our team provides, as well as the clean, engaging environment and the variety of learning experiences we offer. The team will be thrilled to hear your kind words about their warmth and communication, they always make it a priority to ensure that they are keeping families informed and connected through updates and photos each day.

We are truly grateful and appreciate your recommendations!
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Review from Emily G (Mother of Child) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery. All the staff are fab and go above and beyond for the kids. My older son was there and loved it and now my toddler is there and also has a great time, he has never been upset leaving me to go to N as he has such a good time when he goes!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your wonderful review! It means so much to us to hear that both of your boys have loved their time with us. We're so happy to know that your toddler enjoys coming in and feels so comfortable here, that is exactly what we want for all of our children and families. We really appreciate your kind words and we thank you for your trust in us!
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Review from Mithun B (Father of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of N Family Twickenham. From the moment we joined, the level of care has been nothing short of outstanding. The management team run the nursery with professionalism, warmth, and genuine dedication - nothing ever feels like too much trouble, and communication is always clear
and supportive.


The staff are truly brilliant - every single member of the team goes above and beyond to create a safe, nurturing, and inspiring environment for the children. It's evident how much they care, and the bond they build with the little ones is remarkable.


The atmosphere is warm, inclusive, and filled with joy, and as a parent it gives me complete peace of mind knowing my child is surrounded by such a committed and passionate team. N Family Twickenham has set the bar incredibly high, and we feel very lucky to be part of this wonderful community.

Reply from Yazmeen ., Nursery Manager at N Family Club - TwickenhamThank you so much for your kind words and lovely review. We really enjoyed being part of your child's early years journey and it's been a pleasure to watch him grow and flourish with us. We're so excited to see what chapter brings to your little one and we wish him every success in his new journey!
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Review from E C (Mother of Child) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As my son prepares the leave the nursery for school in a couple of weeks I am sad at the thought his time with N is ending, but so grateful for the care and support he has received over his years here. The team have been amazing and he is such a confident and happy child, ready to take on the next step
which is in no small part down to the wonderful start to his education N have given him.
Reply from Gina, Front of House Manager at N Family Club - TwickenhamThank you so much for your lovely words. It has been an absolute pleasure to watch your son grow during his time with us. He is such a bright, kind, and happy little boy, and we're all going to miss him! We're so proud to have been part of his early years and are really happy to hear he's feeling confident and ready for school. Wishing him all the best for this exciting next step, he's going to do brilliantly!
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Review from K R (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one really enjoys attending nursery.
We are kept well informed of her day on the app and enjoy receiving the photo updates of activities in the classroom or garden along with local outings.
The staff are excellent at making the atmosphere a friendly and welcoming one. The educators provide
good updates upon collection and it's evident that they really care about the children and their development.
Sending our child to N Family Twickenham has been reassuring knowing she is in safe hands.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your lovely review, we really appreciate you taking the time to share your experience.We're so pleased to hear that your little one enjoys coming to nursery and that the updates through the app help you feel connected to her day. We know how much those little glimpses into classroom and garden life mean, and it's great to hear you've been enjoying them.It's also really heartwarming to hear your kind words about the team. We work hard to create a friendly, welcoming environment, and it means a lot to know that you feel your child is in safe and caring hands.Thanks again for your kind feedback, it really does mean a lot to all of us.
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Review from Jennifer H (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really friendly and supportive staff, and I feel like they know my child well! She loves the activities and comes home happy every day. Staff were really helpful with our move to the nursery age 2. The outdoor space in particular is lovely.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind words! We're so happy to hear that your little one is enjoying her time with us and that the transition to nursery went smoothly. It means a lot to know that you feel supported and that she's coming home happy - that's exactly what we aim for!We really do love getting to know each child as an individual, and it's wonderful to hear that you've felt that connection too. We're so glad you're enjoying the outdoor space as much as we do - it's such an important part of our day.Thank you again for taking the time to share your experience. We truly appreciate it!
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Review from Laura H (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew from day one that N Twickenham was the nursery for us, and a year in, couldn't be happier with the choice we made.
I recommend N all the time, to anyone who'll listen - it's not just a nursery, it's part of our extended family now. My daughter LOVES it!
Care is child and family led, but
also super safe and contained. The food is amazing, activities are out of this world, the facilities fantastic, but it's the tender attentiveness of staff that makes the magic.
N, we love you and we're so grateful xx
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamAhh, thank you so much! This honestly means the world to us. We feel so lucky to have you as part of our N Twickenham family - we really appreciate all of your your support, trust, and kind words.It's such a joy seeing your little one thrive and be so happy here. The fact that N feels like an extended family to you is exactly what we hope for - and reading this genuinely brought a smile to all our faces.Thank you again for being such a big part of our community - we're so grateful for you too!
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Review from Maisie A (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't praise this nursery enough. The building itself is stunning, the rooms are all bright, airy and inviting. It always feels so clean. The staff are amazing, we love the app which we get updates and photos on, communication is always good from both room leaders and the management team. We always
feel so welcome and our daughter runs in everyday. She's been attending since 10 months and talks about nursery at home, often putting her bag on ready to go on the weekends. Highly recommend!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThis is such a lovely message - thank you so much! It means a lot to hear how much your little one enjoys nursery and that you've felt so welcome and supported by the team.We're so glad you're loving the space and finding the app and communication helpful. And that bit about her putting her bag ready on, on the weekends honestly made us smile - so sweet!Thank you again for taking the time to share this and for being such an important part of our N Twix family
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Review from N B (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a parent whose child has attended N Twickenham over the last 3 years & 3 room changes later, I can safely say that there is no group of people like N Family Club Twickenham.
I have watched my little one grow more comfortable, more confident, always cared for and listened to and comforted when needed.
The transparency between the network is highly commendable and they're always attentive. There are regular forums that take place to ensure that initiatives are being communicated and parent feedback is taken on board to build that family club they take so much pride in. The nursery app ensures parents are kept notified daily- child movements, food intake and toilet trips and all! Photo updates are provided for atleast one activity in the day so you can see how your little one is getting along. The activities provided are a perfect blend between educational and fun so you can watch the children learning whilst having an absolute (supervised and maintained) riot. Highly recommend NTwix!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThis is just the loveliest message - thank you so much! It's been such a joy having you with us over the past three years and watching your little one grow through each room. Honestly, it means everything to know you've felt supported, listened to, and part of the N Twix family along the way.We really do try our best to keep things transparent and connected, so hearing that it's made a difference to you is just the best feedback we could ask for. And we're so glad the app and forums have helped keep you in the loop - and that the activities have brought so much fun (and learning!) to your little one's days.Thank you again for being such an important part of our community - we're so lucky to have you!
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Review from S Q (Mother of Child) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Team Twix have gone above and beyond for my daughter, and for us as parents; also.
They always greet us with a smile and provide amazing feedback at handovers at the end of the day.
My daughter starts school in September and we are all very sad to be leaving N.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind and heartfelt message - it truly means the world to all of us at Team Twix.It's been such a joy to watch your daughter grow, learn, and thrive during her time with us. She's brought so much energy, curiosity, and happiness to the room, and we will miss her (and you!) very much.We're so proud of how far she's come, and we know she'll continue to shine as she takes her next big step into school. Please do keep in touch - we'd love to hear how she gets on.Wishing your whole family all the best for this exciting new chapter.
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Review from M V (Father of Child) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending N Family Club in Twickenham for the last 4 years. She joined shortly after the nursery opened when she was 11 months old.
It has been, all things considered, a great experience for her and for us as parents. Of course there has been over the years some corrective actions
with regards to nursery policies and overall general management that needed to happen but the staff has been outstanding at listening to the feedback and making things right.
We are very happy with how much our daughter has learnt there and how positive and welcoming the environment is.
Special thanks to all her teachers over the years who have been amazing, the front of house staff, the management and the chefs who are outstanding!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind and honest feedback. It means a great deal to us that you've been with N Family Twickenham since the early days and that your daughter has had such a positive journey with us over the past four years.We really appreciate your acknowledgment of the areas where we've grown and improved - your feedback will be instrumental in helping us continue to evolve. It's wonderful to hear how much your daughter has learned and how welcomed your family has felt throughout the years.A heartfelt thank you from all of us - the educators, front-of-house, management, and of course, our chefs - for your trust, support, and kind words. It's been a joy to be part of your daughter's early years, and we wish her all the best in her next adventure!
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Review from Pelin D (Mother of Child) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at the nursery last year, and we couldn't be happier with the care and attention she has received since day one.
The staff are friendly, caring, and always open to any questions or concerns. It's a warm, welcoming place where our daughter feels safe and happy.


She loves the

activities, and is always excited to go. The food is great, and the daily updates with photos help us stay connected to her day.


We feel so lucky to have found such a supportive and caring environment.

Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind words! We're absolutely delighted to hear how happy your daughter is at nursery and how comfortable and connected you feel as parents. It means the world to us to know that she enjoys the activities and feels safe and excited to come in each day.We truly value the partnership we have with our families, and your feedback is such a wonderful encouragement to our team. Thank you for your trust and support-we're so glad to have you as part of our nursery community!
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Review from Iwona S (Mother of Child) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier about our son attending N family. It's a lovely place to be, everyone is very enthusiastic and professional, the garden facilities are great, kids meals are freshly prepared each day.So much though goes into curriculum and activities, I feel like often inspired by the likings
of the kids (farm animals visits, meal prep etc)
Our son is extremely happy there, we know he's in safe hands. Also he developed a lot whilst attending there. He has built special bond with staff and kids. And they are working really hard to prepare him for big school. We could not recommend more NFamily
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind and thoughtful words! We're so thrilled to hear how happy your son is at N Family and how much progress he's made during his time with us. It's so rewarding to know that our efforts - from the carefully planned curriculum and hands-on activities to our freshly prepared meals and garden time - are having a positive impact.We're especially touched to hear about the bonds he's built with the team and other children. Creating a nurturing, inspiring environment where children feel safe, supported, and excited to learn is at the heart of everything we do.Thank you for your trust and for being such a valued part of the N Family. We're so proud to be part of your son's early years journey and are committed to helping him feel confident and ready for his next big step!
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Review from Anna C (Mother of Child) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter is so happy at N and we are confident that she is on the best hands. Two particular staff members go above and beyond with stimulating activities and lots of fun. Their love and care for the children is wonderful to see.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that your daughter is so happy at N and that you feel confident she is in the best hands. Our team works hard to create a nurturing and stimulating environment, and it means the world to us to know that their love and care are shining through.Thank you again, we truly appreciate your feedback and will be sure to pass your praise onto the team.
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Review from Rafael T (Father of Child) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We joined N Family Twickenham in 2021, and while our daughter has moved on, our son still attends. From day one, the care and dedication from the entire team have been outstanding. The staff, from the kitchen team to the carers, are warm, professional, and always welcoming.
The facilities are modern,
well-maintained, and thoughtfully designed to encourage learning and play. The team goes above and beyond to organize a wide range of engaging activities tailored to each child's age and development stage-whether it's arts and crafts, outdoor play (weather permitting), or interactive learning experiences.
When our son needed extra support with a specific skill, the staff was proactive and worked closely with us to provide the guidance he needed. Their commitment to each child's growth is truly remarkable.
N Family Twickenham has been a wonderful part of our journey, and we couldn't be happier. If you're looking for a nursery that genuinely nurtures every child, this is the place!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your heartfelt message and for being such a long-standing part of our N Family Twickenham community. It's been such a privilege to support both your daughter and your son on their early years journeys.We're so pleased to hear how valued the team has made you feel-from the kitchen to the classroom-and that the care, support, and tailored approach have had such a meaningful impact. It's especially rewarding to know that when your son needed a little extra support, we were able to work closely with you to help him grow and thrive.Thank you again for your kind words and continued trust. It's families like yours that make our community so special.
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Review from M B (Father of Child) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent nursery, friendly and professional staff their own onsite in house chef providing fresh food every day. Excellent care is taken of the children and the curriculum and daily activities are outstanding.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you appreciate our dedicated team, engaging curriculum, and the fresh, nutritious meals prepared by our in-house chef. Ensuring a nurturing and stimulating environment for the children is our top priority, and it's wonderful to know that it is reflected in your experience. Your feedback means a lot to us, and we look forward to continuing to provide the best possible care and education for your child.
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Review from Natalie H (Mother of Child) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with N Family Club. We sent our little one there from 7 months old which was obviously nerve wracking, but they made every effort to help him settle in as quickly and smoothly as possible.
The activities they set up on a daily basis are so creative, and they are great at engaging with
different ages and abilities depending on where your little one is at. They also spend time thinking about the next steps to take for your child's personal development, which is very comforting.
The staff are all super friendly and helpful, and very open in their communications.
The food provided is always very varied and healthy, and my little one always seems to be well fed!
I would and have recommended this nursery to my friends, and look forward to the next few years here.
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your thoughtful and kind words! We're so delighted to hear that you appreciate the creativity behind our daily activities and the way our team tailors engagement to suit each child's unique development. Supporting every child's next steps in a nurturing and meaningful way is something that we truly value, so knowing you find comfort in this means a lot to us. It is wonderful to hear that our friendly and open communication has helped you feel at ease and that your little one enjoys our healthy and varied meals. Your recommendation is the highest compliment we could receive, and we're so grateful for your trust in us. We look forward to continuing this journey with you and your family in the years to come!
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Review from Hollie D (Mother of Child) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with N Family Club - Twickenham. The staff are amazing, they always greet you with a smile and are so personal when it comes to telling you about your child's day. The front of the house is the same, the daily app updates, which are full of photos of daily activities and tips
on how to replicate education at home, are wonderful! The kid's menu is brilliant. The variety of flavours and foods is something I wouldn't be able to offer at home, so it's reassuring to know how well he is eating while at nursery. The coffee and croissants available for parents at drop-off are also a lovely touch. Would highlight recommend!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your kind and thoughtful review! We are absolutely delighted to hear how happy you are with our nursery and that you feel so well-supported by our team. Our team takes great pride in creating a warm, welcoming environment for both our children and parents, and it means the world to know that this shines through in your experience.We're so pleased that the daily updates, meal quality, and the little touches like coffee and croissants make a difference for you. Your recommendation is truly appreciated, and we feel so lucky to be a part of your child's journey.We look forward to many more happy moments together!
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Review from Sandra S (Grandmother of Child) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I come to pick up my grandson, I'm immediately struck by how happy everyone is! Staff full of smiles, children full of joy - on occasion there are tears (child, not staff!) but staff cool and calm. The activities are organised and varied - I have 4 older grandchildren (different parents) and was
totally unaware that day care could be so stimulating and staff so very keen to make the day so enjoyable and education so exciting!
Reply from Gina Brewster, Front of House Manager at N Family Club - TwickenhamThank you so much for your wonderful feedback! We are thrilled to hear that you notice how happy our team is, we thoroughly enjoy helping our children to thrive and reach their full potential. It's heartwarming to know that our efforts to create a joyful and educational environment are making a difference. We look forward to continuing to provide a nurturing and stimulating environment for your grandchild. Thank you again for your kind words!
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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for N Family Club - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for N Family Club - Twickenham is calculated as follows: ( (611 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 645 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Yazmeen

Yazmeen

Job Title: Nursery Manager Joined: 2020

Yaz began her career in early years after leaving school. She has a Level 4 in early years and has been an educator for the past 8 years. In her spare time, she enjoys going to the gym, swimming and attending music festivals. She also is a big believer in the importance of experiencing different cultures and traditions, and enjoys learning new languages.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Twickenham to verify any information. View our terms and conditions. N Family Club - Twickenham has an Enhanced Service - more info.