N Family Club - Twickenham

75-77 Queens Road, Twickenham TW1 4EU
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9.9 100 Reviews
  • N Family Club - Twickenham, Twickenham
N Family Club couldn’t be more excited about their nursery right here, in the heart of Twickenham. Discover a space designed from scratch for you and your family. A place to meet and relax, learn and grow, with a nursery, parents’ coffee & breakfast bar, garden, and a programme of events for the whole family.

They’re committed to offering you a nursery experience like no other; and with N Twickenham, they’ve gone all-out. A converted church, the high-ceilinged space is filled with natural light and clean air (thanks to the hi-spec air filtration system). There are two dedicated art studios and several playrooms with direct access to the garden, where features include a water zone, vegetable patch and mud kitchen. There is also an undercover buggy/scooter park and secure bike lock-up.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Yazmeen (Manager)

Number of Childcare Staff

  • 43

Total Places for Children

  • 127

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £126.50 per standard day
    3 years +: £116.00 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Twickenham Reviews (100)

9.9

N Family Club - Twickenham has a Review Score of 9.9 (9.949) out of 10, based on 54 reviews in the last 2 years.
Over all time N Family Club - Twickenham has 100 reviews.

Overall Experience
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Review from Laura H (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew from day one that N Twickenham was the nursery for us, and a year in, couldn't be happier with the choice we made.
I recommend N all the time, to anyone who'll listen - it's not just a nursery, it's part of our extended family now. My daughter LOVES it!
Care is child and family led, but
also super safe and contained. The food is amazing, activities are out of this world, the facilities fantastic, but it's the tender attentiveness of staff that makes the magic.
N, we love you and we're so grateful xx
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Ahh, thank you so much! This honestly means the world to us. We feel so lucky to have you as part of our N Twickenham family - we really appreciate all of your your support, trust, and kind words.It's…read more
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Review from Maisie A (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't praise this nursery enough. The building itself is stunning, the rooms are all bright, airy and inviting. It always feels so clean. The staff are amazing, we love the app which we get updates and photos on, communication is always good from both room leaders and the management team. We always
feel so welcome and our daughter runs in everyday. She's been attending since 10 months and talks about nursery at home, often putting her bag on ready to go on the weekends. Highly recommend!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
This is such a lovely message - thank you so much! It means a lot to hear how much your little one enjoys nursery and that you've felt so welcome and supported by the team.We're so glad you're loving…read more
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Review from N B (Mother of Child) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a parent whose child has attended N Twickenham over the last 3 years & 3 room changes later, I can safely say that there is no group of people like N Family Club Twickenham.
I have watched my little one grow more comfortable, more confident, always cared for and listened to and comforted when needed.
The transparency between the network is highly commendable and they're always attentive. There are regular forums that take place to ensure that initiatives are being communicated and parent feedback is taken on board to build that family club they take so much pride in. The nursery app ensures parents are kept notified daily- child movements, food intake and toilet trips and all! Photo updates are provided for atleast one activity in the day so you can see how your little one is getting along. The activities provided are a perfect blend between educational and fun so you can watch the children learning whilst having an absolute (supervised and maintained) riot. Highly recommend NTwix!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
This is just the loveliest message - thank you so much! It's been such a joy having you with us over the past three years and watching your little one grow through each room. Honestly, it means…read more
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Review from S Q (Mother of Child) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Team Twix have gone above and beyond for my daughter, and for us as parents; also.
They always greet us with a smile and provide amazing feedback at handovers at the end of the day.
My daughter starts school in September and we are all very sad to be leaving N.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind and heartfelt message - it truly means the world to all of us at Team Twix.It's been such a joy to watch your daughter grow, learn, and thrive during her time with us.…read more
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Review from M V (Father of Child) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending N Family Club in Twickenham for the last 4 years. She joined shortly after the nursery opened when she was 11 months old.
It has been, all things considered, a great experience for her and for us as parents. Of course there has been over the years some corrective actions
with regards to nursery policies and overall general management that needed to happen but the staff has been outstanding at listening to the feedback and making things right.
We are very happy with how much our daughter has learnt there and how positive and welcoming the environment is.
Special thanks to all her teachers over the years who have been amazing, the front of house staff, the management and the chefs who are outstanding!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind and honest feedback. It means a great deal to us that you've been with N Family Twickenham since the early days and that your daughter has had such a positive journey…read more
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Review from Pelin D (Mother of Child) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at the nursery last year, and we couldn't be happier with the care and attention she has received since day one.
The staff are friendly, caring, and always open to any questions or concerns. It's a warm, welcoming place where our daughter feels safe and happy.


She loves the

activities, and is always excited to go. The food is great, and the daily updates with photos help us stay connected to her day.


We feel so lucky to have found such a supportive and caring environment.

Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind words! We're absolutely delighted to hear how happy your daughter is at nursery and how comfortable and connected you feel as parents. It means the world to us to know…read more
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Review from Iwona S (Mother of Child) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier about our son attending N family. It's a lovely place to be, everyone is very enthusiastic and professional, the garden facilities are great, kids meals are freshly prepared each day.So much though goes into curriculum and activities, I feel like often inspired by the likings
of the kids (farm animals visits, meal prep etc)
Our son is extremely happy there, we know he's in safe hands. Also he developed a lot whilst attending there. He has built special bond with staff and kids. And they are working really hard to prepare him for big school. We could not recommend more NFamily
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind and thoughtful words! We're so thrilled to hear how happy your son is at N Family and how much progress he's made during his time with us. It's so rewarding to know…read more
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Review from Anna C (Mother of Child) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter is so happy at N and we are confident that she is on the best hands. Two particular staff members go above and beyond with stimulating activities and lots of fun. Their love and care for the children is wonderful to see.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that your daughter is so happy at N and that you feel confident she is in the…read more
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Review from Rafael T (Father of Child) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We joined N Family Twickenham in 2021, and while our daughter has moved on, our son still attends. From day one, the care and dedication from the entire team have been outstanding. The staff, from the kitchen team to the carers, are warm, professional, and always welcoming.
The facilities are modern,
well-maintained, and thoughtfully designed to encourage learning and play. The team goes above and beyond to organize a wide range of engaging activities tailored to each child's age and development stage-whether it's arts and crafts, outdoor play (weather permitting), or interactive learning experiences.
When our son needed extra support with a specific skill, the staff was proactive and worked closely with us to provide the guidance he needed. Their commitment to each child's growth is truly remarkable.
N Family Twickenham has been a wonderful part of our journey, and we couldn't be happier. If you're looking for a nursery that genuinely nurtures every child, this is the place!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your heartfelt message and for being such a long-standing part of our N Family Twickenham community. It's been such a privilege to support both your daughter and your son on…read more
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Review from M B (Father of Child) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent nursery, friendly and professional staff their own onsite in house chef providing fresh food every day. Excellent care is taken of the children and the curriculum and daily activities are outstanding.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you appreciate our dedicated team, engaging curriculum, and the fresh, nutritious…read more
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Review from Natalie H (Mother of Child) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with N Family Club. We sent our little one there from 7 months old which was obviously nerve wracking, but they made every effort to help him settle in as quickly and smoothly as possible.
The activities they set up on a daily basis are so creative, and they are great at engaging with
different ages and abilities depending on where your little one is at. They also spend time thinking about the next steps to take for your child's personal development, which is very comforting.
The staff are all super friendly and helpful, and very open in their communications.
The food provided is always very varied and healthy, and my little one always seems to be well fed!
I would and have recommended this nursery to my friends, and look forward to the next few years here.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your thoughtful and kind words! We're so delighted to hear that you appreciate the creativity behind our daily activities and the way our team tailors engagement to suit each…read more
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Review from Hollie D (Mother of Child) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with N Family Club - Twickenham. The staff are amazing, they always greet you with a smile and are so personal when it comes to telling you about your child's day. The front of the house is the same, the daily app updates, which are full of photos of daily activities and tips
on how to replicate education at home, are wonderful! The kid's menu is brilliant. The variety of flavours and foods is something I wouldn't be able to offer at home, so it's reassuring to know how well he is eating while at nursery. The coffee and croissants available for parents at drop-off are also a lovely touch. Would highlight recommend!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear how happy you are with our nursery and that you feel so well-supported by our team. Our team takes great…read more
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Review from Sandra S (Grandmother of Child) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I come to pick up my grandson, I'm immediately struck by how happy everyone is! Staff full of smiles, children full of joy - on occasion there are tears (child, not staff!) but staff cool and calm. The activities are organised and varied - I have 4 older grandchildren (different parents) and was
totally unaware that day care could be so stimulating and staff so very keen to make the day so enjoyable and education so exciting!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your wonderful feedback! We are thrilled to hear that you notice how happy our team is, we thoroughly enjoy helping our children to thrive and reach their full potential. It's…read more
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Review from Veronica H (Mother of Child) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending N Family Nursery since he was 9 months old, and now at 3 years old, he continues to thrive in this wonderful environment. The carers are incredibly dedicated and nurturing, creating a positive atmosphere that our son loves.
The variety of activities offered at the nursery
has sparked our son's curiosity, especially his impressive knowledge of space and planets. We're also thrilled with the bilingual program, which has helped him become proficient in Spanish.
The carers in the Dragon's Cave room deserve a special mention for their warmth and expertise. Their impact on our son's development has been tremendous, and we couldn't be happier with their care.
We highly recommend N Family Nursery to any parent seeking a caring and enriching place for their child's growth.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you for sharing such wonderful feedback! We are thrilled to hear how much your son is thriving in our environment. It's heartwarming to know that our carers' dedication and nurturing have…read more
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Review from M N (Father of Child) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb educational experience for our pre-schooler. Great curriculum with well-considered activities. Great facilities including playground on-site. Food is exceptional with a varied, nutritious menu. Daily updates on the app with lots of great pictures and descriptions of the activities our son has
been up to. Also, lots of special events giving parents opportunities to come in, eg Halloween and Christmas parties. Management go above and beyond to be helpful and welcoming - eg. helping us navigate transferring our funding entitlement from a different nursery. Everything of a high standard, would absolutely recommend.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you for your amazing review of our nursery! We are so delighted to hear that you are happy with our curriculum and find the food and menu exceptional and nutritious. We pride ourselves on making…read more
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Review from Estefania V (Mother of Child) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with N Family Club. The facilities are fantastic, and the staff are truly exceptional - a special thanks to the particular member of staff at the front house, and another four staff members in the Sharks room for their care and dedication.
The range of activities is excellent,
from engaging Spanish lessons to thoughtful online sessions for parents on raising kids. I always feel heard and supported as a parent, and my child comes home happy every day.
The little extras, like croissants and coffee for parents, make it feel even more special. And the kids' menu is brilliant.
Choosing this nursery was the best decision I've made and couldn't recommend it enough.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for taking the time to share your wonderful feedback about our nursery! We are thrilled to hear that you feel that our team is exceptional. We are so glad that you find the range of…read more
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Review from Megan T (Mother of Child) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend N Family Club, Twickenham, highly enough! My daughter is truly thriving here, and I am consistently impressed by the level of care and attention she receives. The management and teachers are exceptional-dedicated, nurturing, and genuinely invested in the children's development.
The
meals provided are amazing, offering a healthy and varied diet that my daughter loves. Additionally, the range of extra activities keeps her engaged and excited about learning. The educational provision is outstanding, with a holistic approach that supports not just academic growth but also emotional and social development. Overall, N Family is a fantastic place for young children to grow, learn, and feel safe. I'm so grateful to have found such a wonderful environment for my daughter!
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for your amazing review! We are so delighted to hear that your daughter is thriving and that you've been consistently impressed by the level of care and attention that she receives.…read more
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Review from O W (Father of Child) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing place to send your child. The people are what make a place. The care given, syllabus and thoughtfulness are great. And this place is by far the best! I would have no problem recommending this nursery to other parents regarding the next steps for their child.
Reply from Gina Brewster, Front Of House Manager at N Family Club - Twickenham
Thank you so much for your kind review, we are so glad that you are so happy with the team and syllabus that we provide. We really enjoy having your family here with us.
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Review from K K (Father of Child) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Club is a fantastic nursery with a highly professional staff and standards.
We are very grateful that we have found a place with people we can trust, who show kindness and patience in all situations and follow great educational guidance. The fees are high but so are the results. Our daughter
is happy and developed perfectly. Thank you very much for all your love, patience and creativity. Cheers.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you so much for taking the time to share your wonderful feedback about our nursery! We are thrilled to hear that you feel we maintain a professional environment where trust and educational…read more
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Review from Ian O (Father of Child) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery with great management, staff and facilities. Very attentive to our family's needs and work very hard to integrate the sibling relationships. Our eldest can already count forwards and backwards, recognises letters and isn't even in preschool yet. The food is top notch and we never have
to worry about nutrition on a nursery day.
Reply from Gina Brewster, Front of House Manager at N Family Club - Twickenham
Thank you for your wonderful review of our nursery! We are thrilled that you have found our management, staff and facilities to be excellent. We're especially glad that your children have had positive…read more
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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for N Family Club - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for N Family Club - Twickenham is calculated as follows: ( (617 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 647 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Yazmeen

Yazmeen

Job Title: Nursery Manager Joined: 2020

Yaz began her career in early years after leaving school. She has a Level 4 in early years and has been an educator for the past 8 years. In her spare time, she enjoys going to the gym, swimming and attending music festivals. She also is a big believer in the importance of experiencing different cultures and traditions, and enjoys learning new languages.

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