Norfolk House Nursery - Harborne Road

I have had 2 children at Norfolk House Nursery in the past so it was the obvious choice for me to send my third little one there when I returned to work. They have always been so caring and nurturing of my children and their treatment of my baby has been nothing less. They have been fantastic during this difficult time of returning to work as a key worker and have provided great support and understanding during this challenging time. The staff are always friendly and helpful and have helped him settle in really well. He thoroughly enjoys all the activities that they arrange and classes like rhythm time are a wonderful bonus. Would very much recommend them to my friends and family.

My daughter loves this Nursery so much she never wants to come home. The Nursery nurses take such great care of her and I leave her with them in total confidence that she is surrounded by a nurturing and happy environment. We have used the Nursery since my daughter was 6 months of age and I would recommend them to all parents with young children.

My daughter has been attending Norfolk House since Nov 2016 and it has been a wonderful journey. The staff have been there supporting all the milestones along the way. It's given her great early, social skills and confidence ready for school. Everyone is friendly, kind, caring and thoughtful. We'll be really sad to say goodbye but can't thank them enough. Fantastic team.

Norfolk House is an exceptional and fantastic nursery. All staff members have gone beyond their duty to ensure my daughter not only settled in well but also have been extremely supportive during the difficult times of the Coronavirus outbreak. The staff are exemplary and I cannot recommend the babies staff enough for their patience, hard work, understanding and love they give, during my daughter's day at nursery. From a child who would not be parted from myself, to one who is confident, happy and will walk into the arms of her teachers is what was achieved in a space of a couple of months. Constant intellectual stimulation and achieving milestones through play and IT is something one looks forward to hearing when picking up their child. Fantastic nursery.

I would highly recommend the nursery to anyone!

Becoming a new Mom at the beginning of my 3rd year was a lot easier thanks to this nursery; it's on the same road as my university campus and accepts babies at 3 months and above. The staff are fantastic, informative and professional. Thank you for making our first Early Years experience perfect from beginning to graduation. You've definitely set the bar high for my daughter's new nursery.

The staff at the nursery from day one have always been very friendly and caring towards the children. They are always very encouraging of the children to learn and enjoy what they are doing. We are happy we have chosen to send our son to Norfolk and it shows in our son through how happy he is when he is there.

My older daughter was previously at a different nursery and wasn't happy there. After my second daughter I was scared to put them into a nursery but I was due to go back to work so I picked Norfolk House Nursery. The best decision ever.

The staff are so friendly and approachable regardless if your child is in their class or not. They helped my older daughter settle by going above and beyond to ensure she was happy. I was thinking my older one will take months or a year to settle but actually took 2 weeks to settle and my younger daughter settled a week later.

The best thing is the management are equally involved in taking care of the children when staff are required. Many times I have seen the nursery manager helping other staff in the babies room etc. I find this extremely important as it shows the management is willing to help when needed and not just stay in the office like the previous nursery did.

I cannot recommend this nursery enough. It definitely is outstanding for a reason.

A big thank you to all the staff at Norfolk House Nursery!

We really can’t be happier with our choice and can’t recommend Norfolk House enough.

Astroturf means that the children are able to get outside most days doing good activities (eg I found my daughter out late in the dark hunting for bugs with torches).

I trust Norfolk House Nursery with my two children, I can give no greater praise than that. I'll just list the good things that come to mind:

They genuinely care about the children. They work hard to educate them through play and activities. The opening hours comfortably cover core office hours. It has parking spaces for pick up and drop off. It is very close to the city centre for those who work there. The staff are friendly and helpful. The food is all cooked on site, well balanced and my children enjoy it. They organise trips for the children.

The only issue we have encountered with them in three and a half years was a small mix up with an invoice but this was rectified quickly and easily.

So, yes, I highly recommend them.

The outside space transformation is fantastic - the astroturf means less mud/mess/weather restriction but hours of fun!

Our first son attended Harborne Road from age 9 months to starting school. He was one of the first children to attend and we have seen the nursery and staff grow and develop with our son. There were a few teething problems to begin with but the staff pulled together and put in place good measures to ensure the nursery now runs effectively, safely and is full of fun with excellent educational standards too. Our son made close bonds with most of the staff and has developed into a fun, clever and sociable boy. Our second son has now just recently started and the staff are trying really hard to help him settle. We are confident that he will benefit from the social and educational development the nursery offers.

It can be a daunting prospect of finding childcare for your children but from the start, we have been delighted with the care and support our children have received from the staff at Norfolk House. Everyone goes out of their way to get to know your child as an individual and adapt for their specific needs. We now feel as if the staff are like friends to us and will be sad when our little ones move on.

Thank you Norfolk Team.

The end of 2018 was a fun and happy time for my son, the festive period was coming up and the buzz about the Nursery was very positive and engaging as usual. My son gets along very well with his carers and the other children in his class and I've seen him develop throughout the year, becoming more confident each week, including singing carols and festive songs all the way home, after practising for the upcoming pre-school nativity.

When it comes to food, children go through their fussy stage of not liking things, but I have the confidence that what he does eat is still healthy and abides by our dietary requirements.

Activities and extra pre-paid classes have been a success too. Football class with the Coach is something we always mention to bribe him out of bed on a Wednesday morning! His recent key workers have put a lot of effort to help him try new things but also play to his strengths to give him confidence and provide him with the enthusiasm he needs. He loves his nursery.

My son is now in pre-school and has settled in extremely well.

My three-year-old son joined after we were disappointed with the experience and quality of another nursery. Almost three months in and we can already see a huge step and change in my son's personality, confidence and ability! The staff have made a huge effort to settle him in, it's like he's been there for years. He thoroughly enjoys his days at pre-school, has bonded really well with the staff and made some close friends within his class!

The curriculum is excellent and varied from learning about first aid to the solar system, as well as the extra curricular activities, in particular Tennis and Rhythm time, which really add a variety to the week. I'm also equally impressed with the fund raising done for charity and local needs, which is great for both the children and parents to be involved in.

My only negative would be with the menu, which at times is quite basic.

Overall I'm really happy we decided to send my son here, I only wish we had done it sooner!

I would highly recommend this nursery to anyone looking for a setting that will put your child's development at the heart of their ethos.