Norfolk House Nursery - Harborne Road

28 Harborne Road, Edgbaston, Birmingham B15 3AA
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9.9 127 Reviews
  • Norfolk House Nursery - Harborne Road, Birmingham
Norfolk House Nursery in Harborne Road, Edgbaston, provides childcare and early years education to children aged from three months to five years in a happy and fun environment.

Situated on the Calthorpe Estate, the nursery is set in a large building that has been fully refurbished to a very high standard and includes spacious, bright and vibrant rooms with a large secure garden.

Children can enjoy a wide range of activities and classes at the nursery such as Baby Ballet, Rhythm Time, Jazz-Mataz, Bhangra Tots and many more.

Healthy eating is strongly encouraged within the nursery and children are offered delicious and nutritional meals and snacks that are freshly prepared by the on-site cook.

An enthusiastic and dedicated team of staff strive to provide a high level of childcare in a caring and stimulating environment, and using a Key Person system close relationships are formed with both children and parents, keeping parents informed of their child's progress at all times.
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Funding & Fees

Under 3's: Full Time Monday - Friday 7am to 7pm = £375 / Full day 7am to 7pm = £82 / Morning 7am to 1pm = £52 / Afternoon 1pm to 7pm = £52.


Over 3's: Full time Monday - Friday 7am to 7pm = £368/ Full day 7am to 7pm = £81 / Morning 7am to 1pm = £51 / Afternoon 1pm to 7pm = £51.

Contact Norfolk House Nursery - Harborne Road to get a personalised quote.

Contact Norfolk House Nursery - Harborne Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Alison Galbraith (Nursery Manager)

Number of Childcare Staff

  • 18

Total Places for Children

  • 56

Age Range

  • from 0 years 3 months
  • to 4 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays

Parking

  • There are designated spaces at the rear of the nursery for drop off and collection.

Norfolk House Nursery - Harborne Road Reviews (127)

9.9

Norfolk House Nursery - Harborne Road has a Review Score of 9.9 (9.896) out of 10, based on 20 reviews in the last 2 years.
Over all time Norfolk House Nursery - Harborne Road has 127 reviews.

Overall Experience
  • 124
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Date Published
  • 127
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  • 20
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Reviewer Connection to Norfolk House Nursery - Harborne Road
  • 86
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Total of 127, showing 121-127
Review from Victoria C (Mother of Child) published on 14 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at this nursery are what make it so great. My child has transitioned between two rooms as he’s got older with lots of support to both myself and to him.
There’s always lots of extra curricular activities happening and events associated with key annual dates, most recently learning about Divali
and Remembrance Day.
Whenever I have any concerns or ideas the management have an open door policy and always take on feedback or help me when I need it!
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Review from Hayley W (Mother of Child) published on 26 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend this nursery enough. The management and staff are so dedicated, enthusiastic and caring in all aspects. The level of professionalism, standards and relationships built with children and parents are exceptional.


The activities daily/weekly/monthly one are fun and varied, the food

is also to a high standard and varied. If you're looking for an exceptional, committed and high standard nursery and staff... Harbone KD - Norfolk House is the one for you.
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Review from Nikky W (Mother of Child) published on 26 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall it is an excellent nursery and have recommended to friends. The staff are passionate about both the personal care and learning journeys of the children.


I feel comfortable giving feedback to nursery staff and management and feel it is taken on board.


I feel there could be additional equipment

in the garden, however, it has improved. I would like to see more bikes and maybe a wooden playhouse.


I like the extracurricular activities the nursery offer, including ballet, rhythm time, tennis, yoga etc.


One improvement I would like is additional info in the daily journal around focus learning activity for the day and how the child got on. Also maybe a note to say what we can work on at home on a weekly basis.


There is a safety issue with the parking at the nursery with parents parking on the double yellow lines outside and limited allocated spaces. The nursery could maybe call a face to face meeting with parents to address this as many are happy to ignore the warnings.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne RoadThank you for your feedback much appreciated, please see response below:

Garden- The equipment is generally put away at the end of the day but we will assess how many bikes we have and order more if required. We have recently had the grass relaid with astroturf and a range of flowers and herbs and planted. We have also put a slide/ climbing frame in the garden, alongside the Sand Pit and Mud Kitchen, but will certainly look into purchasing a playhouse.

Learning Journey- Within the Daily Diary there is space to inform parents of the activity that was planned specifically for their child and how this can be extended at home. Checks will be done to ensure they are being completed in full.

Parking- Numerous letters have been sent to parents who park on the yellow lines, we also speak to them face to face. We have held meetings to discuss the parking but unfortunately, no one was able to attend. We have involved the council and police and will, of course, continue to monitor and action those who do not use our designated spaces.

Thank you for taking the time to complete this.
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Review from Pete S (Father of Child) published on 23 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son settled into the nursery really well. He has fantastic relationships with the staff, especially his key person. We get written feedback each day in his diary which is great as I rarely get to collect him from nursery due to work commitments.
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Review from Rebecca R (Mother of Child) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves attending here and after a rocky start, all staff made her feel at home and safe with ease, so now she will run into nursery excited as can be. From this she has became a clever little lady from the help of all her carers. They are all very supportive and do their best to help her
to develop further and encourages her to make soo many new friends. I would definitely recommend the nursery with ease.
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Review from Alison G (Mother of Child) published on 2 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has attended this nursery since he was 9 months old. We couldn't be happier with the progress that he has made. The staff know everything there is to know about my child and they go above and beyond for him. He is so happy there which is the most important thing to me as a busy working mum.
The staff made his transition into his nursery life an easy one for him and for me. I cannot praise this nursery enough. The whole team from the management to the housekeeper are amazing!!
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Review from Z B (Mother of Child) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been continually very impressed by the very high standard of care that our son receives at Norfolk House. Care is genuinely individualised to suit his needs and interests. The effort made by the staff to provide excitement for the children and support for parents is exceptional. We're very happy
we chose NH for our little man. Many thanks to you all.
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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Norfolk House Nursery - Harborne Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Norfolk House Nursery - Harborne Road is calculated as follows: ( (215 Excellents x 5) + (25 Goods x 4) ) ÷ 240 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norfolk House Nursery - Harborne Road is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Hayley

Hayley Fox

Job Title: Senior Nursery Manager Joined: 2009

I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.


I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practices in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.


My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact me, and I look forward very much to meeting you in the future.

Alison

Alison Galbraith

Job Title: Nursery Manager Joined: 2014

I am Alison Galbraith, the Nursery Manager at Harborne Road. I joined Norfolk House Nursery in July 2014 when we first opened our doors. I have worked in Early Years for 20 years and enjoy my chosen career very much, I love that no day is the same! I enjoy working with my team, the parents and most importantly the children!


I oversee the day to day running of the nursery alongside my management team ensuring that all children are not only offered the highest standards of care and education but that it is tailored to meet every child’s needs in a safe, secure and enabling environment, where all children are comfortable and happy. My own son has attended the nursery since he was 9 months old and has made great achievements in all of his development, I couldn’t be happier!

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Harborne Road to verify any information. View our terms and conditions. Norfolk House Nursery - Harborne Road has an Enhanced Service - more info.