Norfolk House Nursery - Harborne Road

I have had a mixed experience at this nursery and been confused by the how well its rated by others. We have been at this nursery approximately 6 months. The good thing are are loads of activities. Every day there is something new to do. The facilities are nice and the place clean; though the building can be clostrophobic. The management have been there a long time. They are highly attentive and hands-on. They are receptive to talking about any issues you have and make time for you to do this. Despite this there have been things that concern me. There is a very high turnover of staff, compared to two previous settings our child has been in. There is also a high level of agency staff. Every day I go, I see a new face, which is unsettling. There seems an usually high level of issues of biting, hitting (of children and staff) in the preschool.

Thank you so much Norfolk house harborne Rd!

I highly recommend Norfolk House Nursery Harborne Road! The care for my 4-year-old daughter has been exceptional. From our first visit, the welcoming and professional staff put us at ease.

The engaging curriculum fosters not only academic skills but also social and emotional growth. My daughter loves sharing her daily experiences, from fun crafts to exciting stories. The teachers are nurturing and patient, encouraging her curiosity and creativity.

The nursery is safe, clean, and filled with stimulating activities. I appreciate the regular updates about her progress and experiences. Most importantly, my daughter enjoys going to nursery and talks about her friends and favorite activities.

If you're looking for a nurturing environment for your child, Norfolk House Nursery Harborne Road is the perfect choice!

We are very pleased with our experience at Norfolk house nursery. The staff are wonderful and the leadership team is exemplary, always leading by example with care, kindness and integrity. We moved from a different nursery last year and we are so pleased we made the decision to do so. There are always lots of great activities for the children and our daughter is happy and settled there.

The nursery staff have created a warm and welcoming relationship with myself and child. Whilst my child does struggle with the transition of attending nursery, the staff have been approachable and will try techniques to make it comfortable.

Brilliant nursery, we have used it for 5 years for 3 of our children. The staff have seen us grow as parents and have been there for us as a family and for the children. I feel very comfortable leaving my children in the care of everyone at Harbone Road.

Our son started at NHN at 11 months old. Having spent every day with him up until that point I was concerned how we would both manage apart. I need not have worried. The management team provided advice on appropriate settling in sessions and that was it, he was settled, and I was able to leave him at nursery knowing he was happy. As he has grown he has been able to experience all that the nursery has to offer, be that forest school, baby ballet or seeing the animals when the farm visited for the day. He has learnt so much and we owe it all to the wonderful staff, be that management, the room staff, chef and cleaning staff. To see him run over to his room staff beaming with excitement about what the day has instore is a fantastic feeling.

Overall, the nursery is really good. Everyone is friendly and welcomed, especially to the kids. The activities are well organised and age appropriate. It's convenient with the opening and closing time.

We are so happy with our daughter's nursery and the care she receives. She has recently moved from Babies 2 into the toddler room, and the transition was handled so smoothly and thoughtfully. The team made sure she felt secure and supported, and it's been wonderful to see how quickly she has settled and grown in confidence. The staff are nurturing, attentive, and genuinely invested in each child's development. We're regularly updated on her progress and daily activities, which gives us real peace of mind. The environment is warm, engaging, and full of opportunities to learn through play. A special mention to the management team, who are incredibly engaging and approachable. They are always visible, involved, and happy to talk, creating a positive atmosphere for both children and parents. We're truly grateful for everything they do.

Norfolk House is a really lovely, friendly environment with great staff. Our second child is here at the moment and we are really happy with the standard of care we receive. They offer great extra activities that the children can take part in, to make the days even more varied. Their forest school program is such a great addition and so good to know the children are getting outside. The team always go out of their way to help.

We had an issue with the nursery my son was originally meant to attend, Alice and Alison were incredibly helpful and accommodating in helping us sort a place out in a very short space of time. All the staff have been supportive and kind In helping my son settle in and we're very happy that he ended up going to NHN.

Excellent nursery honestly so pleased my child attends NHN. The staff are kind, helpful and supportive and really accommodating and flexible. I find the hours amazing as a working parent I dont have to worry about pick up and drop off. So many activities for the children, my child really enjoys it!

My child has been going for several months now and all the staff have been excellent in helping with the settling in process. The communication with parents is consistently good, responsive and open. There are lots of activities for the kids of all ages throughout each month and parents are kept informed through an email newsletter. I would recommend this nursery to friends and family.

The staff at Norfolk are all very caring with our daughter. They are very patient and kind - especially with her demands to read books! They are also generally very food at keeping to her dietary requirements and keeping us up to date every day with what she's been up to.s he enjoys extra activities like rhythm time and forest school. She loves going to nursery and even wants to go on her days off!

We couldn't be happier with this nursery and the care they provide for our toddler daughter. From day one, the staff have been incredibly kind, patient, and genuinely invested in each child's wellbeing and development. She runs in happily every morning and comes home smiling, which says everything. The environment is safe, welcoming, and thoughtfully set up to encourage learning through play. We're especially impressed by the communication from the team and how supported we feel as parents. It's such a relief knowing our daughter is cared for by people who truly love what they do. We would highly recommend this nursery to any family.

We have had an amazing experience with Norfolk House Nursery Harborne Road. The manager and deputy manager are both fantastic, going above and beyond to make sure you feel confident and looked after. The babies room staff are all also so kind and full of energy, the handovers have been excellent from our key worker, really thorough. Our child absolutely loves the nursery, she is all smiles on every drop off. She loves the forest school! There are focus activities for us to have fun doing at home too. She also eats really well, the food is healthy and balanced. Really can't fault this team, thank you!

My child joined the nursery start of this year, after visiting several nurseries. Norfolk House really stood out, I had an excellent experience while visiting and had to go with my gut feeling. All the staff are very welcoming, friendly and really put you at ease especially being a first time mother and sending your chid to nursery. They are always very transparent, and take the time to talk to you, even if they are busy. All the staff do an excellent job, and couldn't fault any of it, and how hard they work. My child, really enjoys going there now, took a few session to settle in properly. I've seen a big difference in him, and how he interacts with others and what he's able to do. I would 100% recommend Norfolk House (Harborne Road). Overall excellent nursery.

It is so difficult to place your children in the care of others and we are happy with the choice we have made placing our children at NHN.

Norfolk House offer outstanding care for their children. Staff are pro-active, diligent and form meaningful relationships with the children in their care. We could not be happier with the quality of their provision.

We've had a fantastic experience since our toddler joined at 10 months old. She settled in very quickly. The staff in Baby Rooms 1 and 2 are caring, attentive, and always making sure she feels safe and happy. It's clear they truly care about the children, and we've always felt comfortable leaving her in their care. They're also great at communicating with us and respond quickly to any questions or concerns we have.