Norfolk House Nursery - Harborne Road

Norfolk House Nursery Harborne staff have been fantastic with our little ones - especially our very clingy lockdown baby who has come right out of her shell since being there and is now an independent girl. It can’t have been easy dealing with her initially but the baby's room staff were exceptional and made her feel cared for (so much so that I think she may prefer them to me!). And they never made her feel like a burden! We are so grateful for their genuine care and patience with her!

Cliché but they get the little things right, which means the big things generally take care of themselves.

Over the past 5 months, our daughter has really developed at Norfolk House Nursery, been well looked after and seems like she really enjoys her time there.

The staff are great and her main primary caregivers genuinely care about her and her development.

Norfolk House has been great at making us feel at ease, sending us weekly and daily updates on the nursery and our daughter's day.

I would certainly recommend the nursery!

After visiting a variety of different nurseries and even enrolling our daughter to another nursery we still opted for Norfolk House.

Right from the offset we were made to feel welcome, met our daughter's primary nurse, given an outline of the types of activities our daughter would be involved in, a nutrition programme and shown around the facilities.

Over the past 5 months, we feel that our daughter has bonded with the staff, has had her development accelerated and also feel at eavesdropping on our daughter there.

Norfolk House is also great in providing a monthly events calendar so we know what's in store and she is continuously learning and developing.

Finally, it's also clear that the staff genuinely enjoy being there and take pride in what they do, this culture then also spreads down towards the care and treatment of the kids there and extends to the parents.

If you're looking for a nursery I would certainly recommend Norfolk House!

All the staff are extremely caring and considerate and this shows during drop-off when the kids are excited to be going and know that they will be doing a range of fun activities. At pick-up, we get detailed feedback on what the kids have been up to. All the staff in each room are very observant noting all small details. In the lead up to special occasions such as Christmas, Easter, Mother’s Day or Father’s Day, the staff are always busy helping the kids make small gifts and cards to give to parents. We have been a number of years and the staff turnover is very low which indicates that they are treated well and this provides continuity in the care given to the kids. We always recommend Norfolk House Nursery to any new parents who are looking for a safe and caring place to bring their kids.

We recommend Norfolk House Nursery to anyone we meet.

I am continually impressed with Norfolk House Nursery - Harborne Road, my son loves his time there and he gets so much variety in learning, play and socialising. I am always kept in the loop about his development and I love hearing about how he is progressing. The nursery is very keen to take on board parent feedback which is brilliant and I always feel I am heard as a parent. The staff are wonderful and always willing to hear you and help you. The nursery welcomes the celebration of all cultures and I’m so happy that my son is learning about diversity at this young age.

We love this nursery! The staff at Norfolk House Nursery go above and beyond! The facilities and activities that the children have are brilliant. The food is to a high standard- our boy has double helpings regularly! Parent-Nursery communication is excellent, with regular updates and feedback on our child's progress. We couldn't be happier with our nursery. We will be sorry to leave when the time comes.

Norfolk House Nursery is warm and welcoming from the minute you step through the door. I am extremely reassured that when I drop my son off, he is given all the love and attention that he needs. He is always so pleased to arrive in the morning, which to me, exemplifies how happy and content he is made to feel whilst he is under their care.

My son has been in Norfolk House Nursery - Harborne Road since March 2020 and has attended full time for the duration of our stay. Having moved as a family 2 weeks before lockdown began this nursery has been one of the highlights of our time in the UK. His time in the pre-school room has exceeded my expectations and I have watched him blossom in all domains. He loves coming to Norfolk House and so do his parents. When we leave the UK we will truly remember this time fondly.

Our son has come a long way since starting at Norfolk House in September 2020, he is learning so much and become quite the chatterbox, we are so amazed by how much he is getting involved in and the little stories he tells us when he comes home. We know our son is happy and safely looked after at Norfolk House and genuinely couldn't ask for anything more. Great nursery, would highly recommend!

I am extremely happy with the nursery. My daughter has been able to learn new skills and activities that she wouldn’t of been able to do at home. I feel she has needed the nursery more than ever with all of us being in a pandemic and babies not meeting family and friends as they normally would to develop. She is very happy at nursery, which is good to know when we are dropping her to be looked after.

My little one has been attending nursery at the Norfolk House Nursery (Harbourne Road) since she turned 1 year old. Being a skin of colour family where our first language at home isn't the English Language, I guess it's only natural to feel slightly worried as a mum when we sent our little one to nursery - wondering if she would adapt. We have been blessed and grateful that she has clearly adapted really well and really enjoys all her time at nursery, thanks to the brilliant team at Harbourne Road. She is becoming an extremely cheerful child, full of confidence in herself and her surroundings! Her favourite activity appears to be BabyBallet! I have to say that we feel both inclusive and exclusive at nursery! Well done and thank you to all staff! Keep up the good work!

A warm, calm and welcoming environment. Days are full of new experiences and learning opportunities which has been brilliant for my daughters development. The staff have been amazing with my daughter who sometimes can be clingy in the mornings when I leave. They are caring and emphatic toward her.

Enthusiastic and energetic team giving an all-round development to children. Impressed with the support offered to parents and children during the Covid-19 lockdown. My son looks forward to going to nursery every day.

This is the second nursery that our toddler son has attended and we have been simply blown away. The standards of care have exceeded our expectations. The staff are extremely attentive and seem to have a great understanding of the children in their care. I’m actually amazed by the number of activities they manage to fit into a day. Our son has settled in really well thanks to the staff. He loves attending nursery and we always feel reassured that he is being well looked after.

Both our children have gone to Norfolk House Nursery - Harborne Road, the staff here are great. They are really caring and they provide a high standard of care. On a personal level, they are always happy to help and are approachable and friendly. Would highly recommend.

Our little boy started nursery at Norfolk House Nursery - Harborne Road in October 2020 during the middle of the pandemic. Despite it being such a difficult time, he settled in at nursery quickly and his development has gone from strength to strength since starting. When he started he was shy but now he is outgoing and keen to try new activities. All the staff are so friendly and keen to give you a full update on your little one's day when you arrive to pick up. It is clear how well the Babies 1 staff know my son and he is always so happy and excited to see them for a day at nursery. There is also a wide range of activities (including messy ones you may not want to try at home)! The nursery staff have also been flexible and helpful when changes in childcare have occurred. I would highly recommend!

My little one has been at Norfolk House Harborne Road since they were 7 months of age and absolutely loves it! He is developing rapidly and is turning into an amazing little one, polite, caring, and very interested in the world around him. The facilities are brilliant and I love the fact there are new toys and books to challenge the children every few months. The staff are like an extended family to us and nothing is too much of a problem. I can’t thank them enough for making it easy for me to work knowing he is safe and extremely well cared for.

As parents we are very happy with Norfolk house nursery and very grateful to all the staff especially with the challenging times we are all faced right now. Thank you.

We need not have worried, our daughter attended 2 induction sessions before commencing her 1st proper week. We have no doubt that she loves her time at the nursery. We receive regular photo's and art projects and the diary completed by her keyworker is a sure way to know how she has been getting on during the day! Thank You Norfolk House Nursery.