Happy Days Nursery - Cheswick Village

Unit 9, The Square, Longdown Avenue, Stoke Gifford, Bristol BS16 1GU

Happy Days Nursery - Cheswick Village, Bristol, South Gloucestershire
Happy Days Nursery - Cheswick Village, Bristol, South Gloucestershire
Happy Days Nursery - Cheswick Village, Bristol, South Gloucestershire

Happy Days Nursery - Cheswick Village is a purpose-built nursery located next to Wallscourt Farm Academy and within the retail and residential complex of Cheswick Village.

The safe and warm nursery environment allows children to develop and play, surrounded by caring experienced staff who are attentive and fully focused on each child's individual needs and routines.

The age-appropriate Explorer and Adventurer rooms allow free flow access to the spacious outside areas, which provide endless scope for children to create and build their own miniature worlds and environments.

The on-site chef provides fresh and nutritious meals to support the healthy growth and development of each child. The children can also be involved in food preparation and learn how to be independent at mealtimes. Special diets can be catered for.

Group: Happy Days South West Ltd

Person in charge: Jade Mustoe (Manager)

Local Authority / Social Services: South Gloucestershire Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 82

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & Christmas

Directions:

The nursery is situated in the heart of Cheswick Village in The Square. Conveniently located to bus routes.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.7 Happy Days Nursery - Cheswick Village has a Review Score of 6.7 (6.724)

The Review Score of 6.7 (maximum of 10) for Happy Days Nursery - Cheswick Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Happy Days Nursery - Cheswick Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.2 out of 5 from 5 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.571 for Happy Days Nursery - Cheswick Village is calculated as follows: ( (59 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 84 Ratings = 4.571

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.153 Points relating to the number of positive Reviews for Happy Days Nursery - Cheswick Village is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 16.4 positive Reviews (82 registered maximum number of service users ÷ 5). 5 Reviews ÷ 16.4 Target = 0.305 , then divided by 2 = 0.153

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Happy Days Nursery - Cheswick Village?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Happy Days Nursery - Cheswick Village

  • Mother of Child
    7

The care in the rooms is outstanding. The room staff are very professional and you can tell they really care for your little ones.
Where Happy Days lets itself down is poor communication from management. Management are also unapproachable. The outside space is satisfactory but all man made. There are no plans to offer field trips or forest schools even though Stoke Park woods are 5 minutes walk away.
All activities that are done are mornings only so if your child goes for afternoons only, they lose out.
On top of this, there are other nurseries in the area which offer all the above and more at a lower price.

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Neither Unlikely or Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Poor

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Very Poor

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Poor

Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery - Cheswick Village responded to this review on 22 Dec 2016:

Dear Kirsty - thank you very much for taking the time to review our nursery. It is always nice to hear positive feedback about our nursery teams. We value all your feedback and always consider concerns when raised. Yours sincerely Happy Days.

My son has been attending this nursery for the last 6 months and he loves it. He loves his routine and after some initial wrinkles were worked out, the staff knew what he wanted and when and he has been happy as a clam. The staff are always helpful, friendly and really do care about the children. Parents evening for a 1year old is a strange affair, but so very useful when he spends so much time there. Staff turnover seems to be a slight issue at this branch, but it has not affected my son's love of nursery so I think they are very good at recruiting the right people into the roles. Being purpose built it has such great advantages to other local nurseries, for my son the key being constant access to outside space which he loves.

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son started at the nursery at 11 months old and has now been at the nursery for 10 months. He has loved the nursery since day 1 which was put down to the friendly staff and the excellent facilities. Upon collection, we are also provided with detailed feedback from the staff about his day, including activities, food/drink, nappy changes, naps and things that he has said or done. The staff are professional and yet reliable and happy to address any concerns I might have. They are serious about any medical conditions and met with me to put a medical care plan in place after my son had a febrile convulsion at home. I am confident that he is properly cared for and will be in safe hands if he were to ever to have a convulsion whilst at nursery. Overall, I would not hesitate to recommend this nursery to friends and family: My son looks forward to nursery and clearly loves his time here.

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been well looked after by everyone at Happy Days. She particularly loves her key worker and settled in well from day one. We are extremely happy with the service we received.

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Friendly, hardworking staff.
Thorough reports provided at the end of the session.
Clean, fresh environment.
Good food menu.
Organise community events,
Thorough learning books filled in about development of your child.

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

New nursery, very impressed, some teething problems as you would expect with a new nursery, primarily around menus however staff have quickly responded to feedback and changed menus. Can't fault the care received by the children. Room staff are excellent and the activities show real imagination. Me and my kids love this nursery!!

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I found the pre-school environment to be clean, modern but with traditional, wooden toys, which I thought was a great learning environment. I was not disappointed the staff are second to none without exceptions, friendly, engaging, helpful, kind and caring to the parents and children alike. Although we as parents have been a challenge in that we keep having to change our child's day care arrangements as our move to another area has been fraught with delays, the staff have been very flexible and accommodating to our needs for our child's day care in a word excellent.

How likely would you be to recommend Happy Days Nursery - Cheswick Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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