Bright Horizons Heron Quays Day Nursery and Preschool

My son joined the nursery late April and I couldn't imagine a better, safer place for him. We picked this particular place because it has a small garden that is private and secured and that's something that isn't easy to find in the middle of Canary Wharf. All educators seemed to have fun along the small children which is very important for me as I want my son to be in a positive environment.

Other than that I am satisfied with the experience.

We are very happy with the care and support provided by the nursery team. Our daughter enjoys coming every day and has grown so much in confidence, communication, and social skills. The staff are caring, attentive, and create a safe and nurturing environment. Thank you for all your hard work and dedication.

Overall, it's a wonderful nursery with high standards in every aspect. We feel confident and grateful to have our sons there.

I would highly recommend this nursery to any parent looking for one for their child.

Staff are incredibly caring towards the children and we love how they keep us regularly updated each day with pictures. The facilities are secure, clean and well-maintained. I have no hesitation in recommending them.

What I appreciate most is that the nursery management team is always available and ready to discuss any matters or concerns with parents. Communication with parents is excellent, especially through the app. I receive daily updates about his activities and progress, which gives me peace of mind. Overall, I highly recommend Bright Horizons Heron Quays to any parent looking for a loving and enriching place for their little ones!

Overall we are having a wonderful experience with this nursery.

We are very happy with Bright Horizons Heron Quays Day Nursery and Preschool. Our 15-month-old has settled in really well. We sent him there when he was 10 months old and have seen how the nursery staff are genuinely engaged with the children and care about their development and well-being.

My son was here a few times on back up care. He was supported brilliantly. My son has autism, the staff were amazing and help with communication by showing cards and gestures or object of reference. My son enjoyed his day here on back up days and the fun activities set out. He really enjoyed the food at lunchtime and tea time, and he also loved garden time especially the slide.

I am a mother of Bright Horizons Heron Quays. It is a great place to trust for looking after children. I had a great service from the staff members looking after my child.

Excellent nursery with great staff who are so attentive to us, as parents, and of course to our baby too. Our son has been with the nursery since January and we’ve all had a fantastic experience so far. Thanks to all the team at Bright Horizons Heron Quays Day Nursery and Preschool.

The food served in the nursery is excellent and my son enjoys almost all of his meals. He has now developed a taste for a variety of foods.

We highly recommend Bright Horizons Heron Quays! All the staff are great and our key person is amazing! Our son has bonded really well with his key person and others in the baby room. They take really good care of him, even when he’s grumpy teething! We get really good updates with photos every day. We like how they do different activities with various themes which helps with his learning. Observations are logged by our key worker so we can see his progress as he develops his skills and thinking. He gets a good variety of different food at the nursery including fruits. We really enjoy the special activities the nursery does for parents eg for Mother’s Day I get to go into the nursery and do arts and crafts to celebrate with my son. Our son runs happily into the nursery room every morning - it’s great knowing he’s excited for the day ahead.

We’ve been really pleased to have chosen Bright Horizons Heron Quays, our son has settled in well and seems to have really bonded with all the staff and his key workers, who are wonderful. Each morning he happily walks into the nursery room which has been such a relief for us parents. Based on our experience so far I’d highly recommend this nursery.

All of the staff are excellent with our daughter, she was welcomed from the first day and the staff went above and beyond to help her settle in, even though she was taking a couple of naps a day when other children were in a different schedule. The staff are always available to speak and update on her progress whenever needed. As a parent, it makes it so much easier knowing your child is well taken care of and happy when you leave them in the nursery. Thank Bright Horizons Heron Quays for all the good work you do every day!

We are very pleased with our choice of nursery. The staff is amazing and we couldn't be happier regarding our son's key person. We receive daily qualitative feedback about what he is doing, learning, experimenting etc.

Heron Quays have lovely staff and an amazing manager. The staff go above and beyond for the children and provides excellent feedback. My son is always happy when collected and looks forward to coming in.

Very helpful and cooperative. If any issues, they get resolved quickly. My baby is enjoying a lot, especially the garden. She is getting more confident.

As a parent, it is always nerve-wracking to leave your child in a new place with strangers and we were no different, but the nursery staff at Bright Horizons, Heron Quays made us feel comfortable and our child at home from day one. They have been very forthcoming, supportive and flexible in ensuring the nursery provides the best support, care, learning and an enjoyable experience for our child in our absence. We would like to thank the manager and the entire staff in Baby room 1 (special thanks to three members of staff in particular), for their continued support and help in ensuring our daughter settles down well and enjoys her time in the nursery. We are truly grateful for that.