Bright Horizons Heron Quays Day Nursery and Preschool

20 Landmark Building, Marsh Wall, London E14 9AB
Review Us
9.5 95 Reviews
  • Bright Horizons Heron Quays Day Nursery and Preschool, London
Bright Horizons Heron Quays Nursery provides high-quality care and education for children as young as three months to five years. With a ‘good’ Ofsted rating (Nov 2019), the spacious nursery operates five rooms within the nursery, each one tailored to the children’s age groups, enabling them to safely explore and follow their own interests. This nursery provides a nurturing and stimulating environment where children can grow, learn, and develop to their full potential.

Babies are fully supported in moving from home to nursery as they follow their individual routines, making this a smooth and positive transition for all the family. There’s a milk station and nursing area, so you can feel relaxed and have privacy while taking care of the little one.

The team works closely with families to support children’s individual learning outcomes through weekly learning and playing-from-home programmes. The curriculum is carefully designed to encourage curiosity, independence and a love for learning. Educators plan a variety of stimulating activities and experiences that promote language development, social skills, numeracy and creative expression. Children are encouraged to learn through play, fostering a sense of joy and enthusiasm for learning.

When it comes to outdoor play, children are truly spoiled with the beautiful garden area and adventure garden, which includes age-appropriate toys and activities.

Additionally, the parents’ space gives families a private and welcoming area to chat with them about their child’s needs.

Happy tummies are important; that’s why a balanced menu is freshly prepared by their own onsite chef and changed regularly to encourage children to try new food.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Stella (Manager)

Number of Childcare Staff

  • 43

Total Places for Children

  • 96

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • All-Inclusive Care.
    Heron Quays Day Nursery and Preschool also provides essentials such as nappies, nappy cream, wipes, formula, sun cream, and snacks.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Heron Quays Day Nursery and Preschool Reviews (95)

9.5

Bright Horizons Heron Quays Day Nursery and Preschool has a Review Score of 9.5 (9.451) out of 10, based on 11 reviews in the last 2 years.
Over all time Bright Horizons Heron Quays Day Nursery and Preschool has 95 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bright Horizons Heron Quays Day Nursery and Preschool
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Total of 95, showing 1-20
Review from H M (Mother of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are incredibly professional, caring and kind. The rooms are spacious and very clean with plenty of toys for the children to play with. There is a nice little sheltered outdoor area where the children play every day. My only criticism would be that the children are not taken outside of the
nursery to a larger play area.
I would highly recommend this nursery to any parent looking for one for their child.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you so much for your review and recommendation. We're delighted you value our caring team, clean and spacious rooms and outdoor play area.
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Review from Daniel W (Father of Child) published on 17 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are incredibly caring towards the children and we love how they keep us regularly updated each day with pictures. The facilities are secure, clean and well-maintained. I have no hesitation in recommending them.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind words! We're so pleased you feel supported and enjoy the regular updates. It's great to know you value our caring team and well-maintained facilities. Thank you for your…read more
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Review from Madina H (Mother of Child) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a mom of a 16-month-old son, I am very happy with our experience at Bright Horizons Heron Quays. From the moment we walked through the doors, I felt a warm and welcoming atmosphere. The staff is incredibly nurturing and attentive, always eager to engage with kids.
The daily activities include sensory
play, music, and outdoor activities. The staff is dedicated and provide a safe environment where my son can explore and learn at his own pace.
What I appreciate most is that the nursery management team is always available and ready to discuss any matters or concerns with parents. Communication with parents is excellent, especially through the app. I receive daily updates about his activities and progress, which gives me peace of mind. Overall, I highly recommend Bright Horizons Heron Quays to any parent looking for a loving and enriching place for their little ones!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear that you and your son feel so welcomed and supported at Bright Horizons Heron Quays. It's great to know the nurturing environment,…read more
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Review from R D (Mother of Child) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started going to Bright horizon full time when she was 1 year old. She settled in very well thanks to the loving and caring staff in nursery. She is now in preschool and loves to go nursery every morning and is welcomed with a smile. She specifically looks forward to meeting her key person
everyday. She has been her key person she was in baby room and we are so happy to have her in preschool with our daughter now.
There have been so many welcoming changes in the nursery with the new management. We particularly love the idea of having a sensory room/ Library room, theatre bug, weekly show and tell (specific to preschool).
Overall we are having a wonderful experience with this nursery.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear your daughter has settled in well and enjoys her time with her key person. It's great to know you're enjoying the recent changes and new…read more
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Review from Priyanka G (Mother of Child) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with Bright Horizons Heron Quays Day Nursery and Preschool. Our 15-month-old has settled in really well. We sent him there when he was 10 months old and have seen how the nursery staff are genuinely engaged with the children and care about their development and well-being.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your lovely review! We're so happy your little one has settled in well and that you appreciate our caring team!
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Review from D S (Mother of Child) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son was here a few times on back up care. He was supported brilliantly. My son has autism, the staff were amazing and help with communication by showing cards and gestures or object of reference. My son enjoyed his day here on back up days and the fun activities set out. He really enjoyed the food
at lunchtime and tea time, and he also loved garden time especially the slide.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind review! The team are thrilled your son enjoyed his time at the nursery and felt supported, especially with our communication tools. It's wonderful to hear he loved the…read more
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Review from N L (Mother of Child) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a mother of Bright Horizons Heron Quays. It is a great place to trust for looking after children. I had a great service from the staff members looking after my child.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your 5-star review and for sharing your positive feedback with us!
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Review from Gary M (Father of Child) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery with great staff who are so attentive to us, as parents, and of course to our baby too. Our son has been with the nursery since January and we’ve all had a fantastic experience so far. Thanks to all the team at Bright Horizons Heron Quays Day Nursery and Preschool.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us at Bright Horizons Heron Quays Day Nursery and Preschool.
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Review from S H (Mother of Child) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a wonderful experience for my son to attend this nursery for almost 11 hours a day, five days a week. He loves being there and the team takes great care of his physical and emotional needs. On weekends, he even misses his friends and caregivers.
The range of activities available is amazing.
My son has learned so much and we love seeing his daily pictures and updates to know that he is happy and enjoying his time. Even while I'm at work, I have access to all the updates I need.
The food served in the nursery is excellent and my son enjoys almost all of his meals. He has now developed a taste for a variety of foods.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for sharing your positive experience! We're thrilled to hear that your son loves attending our nursery and that he's well taken care of.
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Review from C C (Mother of Child) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We highly recommend Bright Horizons Heron Quays! All the staff are great and our key person is amazing! Our son has bonded really well with his key person and others in the baby room. They take really good care of him, even when he’s grumpy teething! We get really good updates with photos every day.
We like how they do different activities with various themes which helps with his learning. Observations are logged by our key worker so we can see his progress as he develops his skills and thinking. He gets a good variety of different food at the nursery including fruits. We really enjoy the special activities the nursery does for parents eg for Mother’s Day I get to go into the nursery and do arts and crafts to celebrate with my son. Our son runs happily into the nursery room every morning - it’s great knowing he’s excited for the day ahead.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Tuuli V (Mother of Child) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve been really pleased to have chosen Bright Horizons Heron Quays, our son has settled in well and seems to have really bonded with all the staff and his key workers, who are wonderful. Each morning he happily walks into the nursery room which has been such a relief for us parents. Based on our experience
so far I’d highly recommend this nursery.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you so much for your positive feedback and for recommending us!
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Review from Noemi M (Mother of Child) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are excellent with our daughter, she was welcomed from the first day and the staff went above and beyond to help her settle in, even though she was taking a couple of naps a day when other children were in a different schedule. The staff are always available to speak and update on her
progress whenever needed. As a parent, it makes it so much easier knowing your child is well taken care of and happy when you leave them in the nursery. Thank Bright Horizons Heron Quays for all the good work you do every day!
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Review from Chaimaa D (Mother of Child) published on 7 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with our choice of nursery. The staff is amazing and we couldn't be happier regarding our son's key person. We receive daily qualitative feedback about what he is doing, learning, experimenting etc.
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Review from Frankie R (Mother of Child) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Heron Quays have lovely staff and an amazing manager. The staff go above and beyond for the children and provides excellent feedback. My son is always happy when collected and looks forward to coming in.
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Review from Shubh K (Mother of Child) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and cooperative. If any issues, they get resolved quickly. My baby is enjoying a lot, especially the garden. She is getting more confident.
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Review from Gaurav G (Father of Child) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a parent, it is always nerve-wracking to leave your child in a new place with strangers and we were no different, but the nursery staff at Bright Horizons, Heron Quays made us feel comfortable and our child at home from day one. They have been very forthcoming, supportive and flexible in ensuring
the nursery provides the best support, care, learning and an enjoyable experience for our child in our absence. We would like to thank the manager and the entire staff in Baby room 1 (special thanks to three members of staff in particular), for their continued support and help in ensuring our daughter settles down well and enjoys her time in the nursery. We are truly grateful for that.
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Review from Carolyn D (Mother of Child) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been going to Heron Quays for just over five months now and he loves it. It is a lovely nursery and he is very well taken care of. He is learning so much. I am very happy with his development and communication skills. The staff are amazing, friendly, caring, patient and truly care for the
well-being of the children. The staff posts updates on food, naps and activities and pictures on their app throughout the day, which is really nice. Really lovely to see what your child is up to during the day. I could not be happier. I highly recommend this nursery!
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Review from Silky A (Mother of Child) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended this nursery by my friends and relatives, and what a fantastic journey it has been for my little one so far. It's been only 3 months and I have seen the transition from my baby crying her heart out when I left her at the nursery to a day where she waves me goodbye as she leaves. The
entire crew from baby room 1 has made this day possible which felt impossible during the first couple of weeks. Couldn't have made a better choice for my little one! What I absolutely love is the frequent updates on my child's nutrition and development. Apart from weekly round ups with lovely summaries and pictures of all their activities, it is important to me to know her daily routine life including nap times and meals and a thorough exercise is done each day. Would like to thank each and every staff member for ensuring the well being of my child! Would highly recommend this place for your little one.
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Review from Devesh M (Father of Child) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chosen for its great location, outdoor play area and the personal feedback from friends and acquaintances, the nursery has proven itself to us. My daughter has been going to them for over a year and a half and is very happy. We love the updates from the nursery, which includes both verbal descriptions
at the end of the day and the lively pictures in their app. The staff really do care for the well-being and development of the kids and work jointly with parents to ensure their child is happy and progressive! The best experience for us has been the baby-room, with the team. They are a fantastic team and never miss a beat. I genuinely believe, my kids, above average development, has been due to their tireless efforts. In the toddler room, I am very happy with one member of staff in particular, who is very caring, loving and focused on making sure the kids have a great time together.
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Review from M B (Mother of Child) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been in Heron Quays Nursery for almost two years and it has been a wonderful experience. Lots of fun and educational activities, caring staff who go above and beyond and great environment for her wellbeing. I would totally recommend.
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Current Review Score: 9.5 (9.451)

Overview of Review Score

The Review Score of 9.5 (9.451) out of 10 for Bright Horizons Heron Quays Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Bright Horizons Heron Quays Day Nursery and Preschool is calculated as follows: ( (118 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 131 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.573 Points relating to the number of positive Reviews for Bright Horizons Heron Quays Day Nursery and Preschool is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 11 Positive Reviews ÷ 19.2 = 0.573
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Stella

Stella

Job Title: Nursery Manager

Over the past 30 years, I have worked with children. I began my teaching career in an independent school where I taught music and drama to children aged three to sixteen.


During my teaching career, I realised how much I enjoyed working with young children and decided to further my education and become a Level 4 Early Years Practitioner. In addition to managing After School and Holiday Clubs, I have an additional understanding of how the Playwork Principles influence early childhood education.


Even though I'm now the manager at Heron Quays, my dedication to the children has no limits and while I will be looking after the nursery, my focus will be to introduce all my children to music and drama.


Whether it be singing to soothe babies or directing the preschool Christmas Extravaganza! I look forward to welcoming you and your child to my nursery.

Sandra

Sandra

Job Title: Deputy Nursery Manager

I have been working at Bright Horizons since 2017 supporting our Chelsea Nursery where I worked as a Preschool Room Leader, progressing to the Third in Charge. I soon transferred over to Bright Horizons Heron Quays where I supported the nursery for over a year as the Deputy Manager. I have just returned from maternity leave and have had a baby boy. I am passionate about my job and love working with children. Watching them grow and develop is what makes me happy.

Frequently Asked Questions about Bright Horizons Heron Quays Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Heron Quays Day Nursery and Preschool accepts?

Bright Horizons Heron Quays Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Heron Quays Day Nursery and Preschool Open?

Bright Horizons Heron Quays Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Heron Quays Day Nursery and Preschool have capacity for?

Bright Horizons Heron Quays Day Nursery and Preschool has capacity for a total of 96 Children.

How far is Bright Horizons Heron Quays Day Nursery and Preschool to the centre of London?

5.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Heron Quays Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Heron Quays Day Nursery and Preschool has an Enhanced Service - more info.