Busy Bees at Castle View

1 Castle View, Carnegie Campus, Dunfermline KY11 8PF

Busy Bees at Castle View has a skilled team who are experienced in looking after babies from two months to children of five years old; helping them on their way towards full-time education with a sound and versatile curriculum.

Staff liaise closely with parents and consult regularly about each child’s progress and development and the reputation of the service is valued throughout the local community.

Group: Busy Bees Nurseries Ltd

Person in charge: Karen Layden (Nursery Manager)

Local Authority / Social Services: Fife Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 89

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Christmas & New Year Bank Holidays

Overview

The Review Score of 9.7 (maximum of 10) for Busy Bees at Castle View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Castle View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.699 for Busy Bees at Castle View is calculated as follows: ( (199 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 276 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Busy Bees at Castle View is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 22 Reviews ÷ 17.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Busy Bees at Castle View has a Review Score of 9.7 (9.699)

Average Ratings

  • Excellent
    17
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Castle View?

  • Extremely LIKELY
    23
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Castle View

  • Mother of Child
    21
  • Father of Child
    2

Castle View staff are fantastic, they are always keeping us up to date on what our child is doing. She has just moved rooms and integrated well due to the staff. Clean rooms, and lots of activities is why we decided on this nursery.

The only problem I have had is that the admin can't get bills correct but they addressed the problem and all seems ok now.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4 out of 5

My little boy has attended the nursery since he was 7 months old. The staff are very welcoming and the nursery is spotless. His needs are always met and he loves his time there. Previously, I worked as a nursery nurse (level 3) and I have nothing but praise for Busy Bees.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Our 3 children are pupils of the nursery. They are aged 5,4 and 2 and the support and professionalism we had from all the staff are second to none. It is a nice feeling to know that staff understand your difficulties as a parent, they constantly work their best to make sure our kids have a good time and at this time, I can honestly say that our kids love them all.
Staff have a smile for everybody, even when they are exhausted. That makes a difference, s big difference.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Our daughter has been at Busy Bees for 3 years and she loves it. The staff are so friendly and kind. They always go above and beyond to ensure that she has a good day and feels comfortable.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

I have been using Busy Bees for the last 5 years and can not fault them 1 bit! Both of my daughters have gone all the way through from babies to preschool and have loved every minute! The staff are always so approachable and friendly making me happy to leave my children in their care.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My son always has a great day and has made lots of friends. The staff are brilliant and have got to know him really well.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Lovely nursery. Staff very friendly and great way with the children. My daughter loves going to nursery. Very happy with the level of care and learning.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.3 out of 5

Friendly staff, who take time to get to know the children and offer them appropriate support, challenge and encouragement.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.1 out of 5

This is a great nursery. Very friendly and welcoming staff. Purpose built nursery building. Clean facilities. The garden space seems small but the staff are taking the children out to the woods regularly, and make use of the big grassland area nearby which is great.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

Excellent staff that really look out for the children's needs and development. The chef caters well to my son who has a cow's milk allergy. Excellent facilities. Highly recommended nursery.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

I visited four other nurseries before choosing Busy Bees at Castle View including another branch of Busy Bees. As soon as I walked in and met the staff and saw how they interacted with him I felt so at ease. The gardens are lovely I especially like the use of recycled and natural materials. My son has a food allergy and they are super careful to make sure nothing can come in contact with him that would cause a reaction. I love that I get an end of day report so I know exactly when and what he has eaten when he has a nap for and how long as well as a general rundown of what he has been up to while I've been working. My religion is not well known and the staff have asked for info on it and tried to incorporate some learning about it when appropriate. The peace of mind I have knowing he is so well looked after is absolutely priceless and certainly helps with the feelings of guilt I have over having to leave him!

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My son loves his time in the nursery. They are busy every day and you can tell the staff are all loved by the children they look after. When collecting my son they always tell me what they've been up to that day and if they have noticed anything different, it is really comforting to know how observant they are.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

I have been very impressed with the standard of care at Busy Bees at Castle View. My little boy settled in well which was a big relief as a mother returning to work.

For shift workers, it would be extremely helpful if there was some flexibility around days.

I would recommend this nursery to friends and family.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.4 out of 5

My older son has been in this nursery for 2 and a half years and my younger one has just started. We really love it. The staff are all friendly and welcoming and really care about the children. The building is nice, light and airy and there is lots of outdoor space. The children are outside a lot which we really value. Can't recommend it highly enough.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

The manager and the staff at the nursery are just the best. They will move heaven and earth to make sure they are doing the very best for you.
My son has come on leaps and bounds since attending the nursery and never fails to amaze me with tales of what he’s been up to that day.
The menu is fantastic and I’m pretty sure he eats better than me some days!
The staff listen to my views and will take on board any feedback, they will also work with you to make sure his routine or discipline methods are maintained.
I will be rather sad when my sons time comes to an end here.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My son has attended the nursery for 3 years and my little girl just started this year too. The staff are all so friendly and make an effort to get to know all the children by name from all the various rooms, even if they are not directly involved with them. We are always given a warm welcome when we arrive, which puts the children at ease and the parents too. The children really enjoy all the activities that take place each day. The nursery makes a real effort to ensure the children are able to be involved in various activities on a daily basis that are based around learning and having fun at the same time. The effort that is put into activities outwith nursery time is impressive too. For example nursery Fayer’s, Christmas parties, pantomime etc. When your child is ready to move rooms, they have a great transition period to allow your child’s move to be as smooth as possible. My children feel safe and well looked after when at nursery and look forward to going.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

I am very pleased with this nursery as I see my child come home with a smile and is excited to go back the next day. Staff are very caring and friendly and treat them with love and affection. My wee one loves his carer so much that whenever he sees her, he goes and gives her a hug. Obviously this is possible only when they show the same amount love and affection to the child. All the staff are very helpful and always cheerful. I am very pleased with the amount of activities they do along with the children and the space they have for the children to play. I would surely recommend this nursery to anyone looking for one.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Such a great atmosphere throughout the nursery. Staff couldn't be any more helpful and upbeat. Such a friendly bunch with a genuine care for all of the children.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.5 out of 5

I have really pleased and impressed with Busy Bees, particularly with -
- The care and attention given to my child and ourselves during a difficult settling in period.
- The range and variety of activities that the children are engaged in, even from baby stage (e.g. messy play, cooking and baking, crafts).
- The time and effort spent working on and recording learning goals in a fun and gentle way (even from a young age and with our child who is only at nursery 2 days a week).
- The amount of time that children spend outdoors in the garden (and also participate in local walks).
- The variety offered in the menu (which my daughter seems to love) and I like that they enjoy sweet things as part of a balanced diet (menu seems to balance health and nutrition, taste and treats well).
- Willingness to engage with and involve parents - from good daily 'handovers' to parents evenings and special events

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.5 out of 5

I have reviewed this nursery as excellent all round. My oldest who is now in school started here just before he was 2 and my youngest at 5 months. I have experienced nothing but excellent care and dedication from the staff here and my oldest came on leaps and bounds and was very well prepared for starting school. I intend to have my youngest also see out his full preschool experience here. Such a relaxed friendly nursery.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My little boy absolutely loves going to his nursery. He always has so much fun and he's learnt so much in the few months he's been going. The staff are all fab and so friendly. I think he'd prefer to be there all week! Great place!

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

My daughter has been attending this nursery for the past year and a half while my son has just started. My daughter loves the staff who are always friendly and sometimes bonkers which my daughter loves. They always ask her what she wants to do that day and I love hearing all the stories when we drive home.
I always feel that they are in safe hands and I don't need to worry about them. They are good at communicating their concerns or developments. My son so far appears to be enjoying his time at nursery. The staff are great with him and attend to his needs to my satisfaction.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.3 out of 5

As a full-time working mum, I take comfort in knowing my child is looked after by staff who genuinely care for him in a safe yet fun environment. Any issues I have had to raise with staff have been well received and dealt with.

How likely would you be to recommend Busy Bees at Castle View? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.4 out of 5

Submit a Review for Busy Bees at Castle View

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

March 2018

Job Vacancies

Staff Profiles

There are no staff profiles posted yet