Billingham Childrens Day Nursery

Bede College, Marsh House Avenue, Billingham TS23 3HB
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Top 20 award
9.9 98 Reviews
  • Billingham Childrens Day Nursery, Billingham
Rated 'Good' in all areas by Ofsted in May 2019, Billingham Children's Day Nursery is located within the grounds of Stockton Riverside College, making it a secure and convenient location to suit local parents' childcare needs. Parents will find a professional team that is committed to making sure each child gets the best start in life whilst working closely with parents.

Staff are trained to understand the benefits of learning through play and the facility has areas ideal for babies and pre-school and there is also a secure well resourced outdoor play area where children can explore, play and learn. A key person system is in place to make sure each individual child is getting the most from their nursery experience.

The nursery staff put the children at the heart of everything they do.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hayley Brunnen (Manager)

Number of Childcare Staff

  • 10

Total Places for Children

  • 50

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Billingham Childrens Day Nursery Reviews (98)

9.9

Billingham Childrens Day Nursery has a Review Score of 9.9 (9.930) out of 10, based on 19 reviews in the last 2 years.
Over all time Billingham Childrens Day Nursery has 98 reviews.

Overall Experience
  • 95
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Date Published
  • 98
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  • 19
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Reviewer Connection to Billingham Childrens Day Nursery
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Total of 98, showing 61-80
Review from Michelle D (Mother of Child) published on 17 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the team in the nursery are amazing, my son loves going even though he doesn't always show it. They are also really supportive in helping me if I'm struggling with anything. They keep you well informed and the safety of the children is a high priority for them. Thanks, ladies.
Reply from Pamela Poole at Billingham Childrens Day Nursery
Thank you for your lovely comments.
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Review from Becky H (Mother of Child) published on 25 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is amazing. My son loves it that much he doesn't want to come home. Staff are so lovely and friendly, ts just like a second home. My son has come on in leaps and bounds since starting this nursery.
Reply from Christine Prendergast at Billingham Childrens Day Nursery
Thank you for your lovely review Becky
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Review from Robert C (Father of Child) published on 24 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic activities for children of all ages, my son is absolutely beaming every morning coming into the nursery. The staff are very attentive and kind. He is a handful but they take it on the chin!


He does plenty of learning activities and his growth has absolutely been excelled from the input

of the staff of the nursery and his time there.


They pay special attention to his foods and medicines due to his allergy, which gives us complete peace of mind, extremely professional, caring and lovely staff.

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Review from Rachel D (Mother of Child) published on 23 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team that works at the nursery is amazing. My son has been attending the nursery for nearly two years, since the age of 9 months old.
His progression during this time with the support and guidance of the nursery team has been fantastic plus he loves going to nursery each day.
I have just made
the decision for my son to stay with the nursery until he starts full-time school as I would like him to benefit from this environment for as long as possible.
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Review from Rebecca L (Mother of Child) published on 27 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my daughters attend this nursery and I could not be happier. I feel so confident leaving my children here and they absolutely love going to nursery. They are made to feel like individuals and are able to express themselves. They are both are now very confident and their learning and development
are coming on so well. They receive a homely healthy meal every day. The nursery is a very clean and safe environment and each and every staff member are outstanding at what they do. If you are looking for a nursery for your child then this is definitely the place to go.
Reply from Pamela Poole at Billingham Childrens Day Nursery
Thank You for your lovely review.
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Review from Danielle G (Mother of Child) published on 27 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery. My son loves attending and the difference in him is fantastic. The staff are brilliant and I have no worries about leaving my son in their care. Highly recommended. Lovely well managed centre. Flexible hours which is great to fit around my work.
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Review from Barbara M (Mother of Child) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Billingham Children's Day Nursery enough! The staff offer such a warm and caring environment and I've felt confident about leaving my daughter in their care since day one. The flexibility that Billingham Children's Day Nursery offers has been good to send to me in my working mum busy
life. I also love the information that is received through the Tapestry system - not only allowing me to feel involved in her actions during the day but also charting her progress and achievements. Just brilliant.
Reply from Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery
Thank you for your lovely review Barbara.
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Review from Adam L (Father of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son now 4 years old has been attending this nursery from the age of 1. It's a fantastic nursery and my son has lots of fun with the activities they do and also with his little friends. I would definitely recommend this nursery to anyone. All the staff are really friendly.
Reply from Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery
Thank you for your lovely review Adam.
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Review from Hollie L (Mother of Child) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is great! My son has come out of his shell and is learning new things all the time. The staff are great and keep us informed and up to date. I couldn't ask for better care. He enjoys interacting with other children and the staff, he thinks very highly of them.
Reply from Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery
Thank you for your lovely review, Hollie.
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Review from Claire R (Mother of Child) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 3 children have attended this nursery and all 3 children have grown up and developed fab personalities which has resulted in attending here.


My youngest is in pre-school and she loves the daily activities that she takes part in, especially painting and drawing.


The staff are friendly and

I quite enjoy the tapestry updates I get weekly!
Reply from Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery
Thank you for your lovely review Claire.
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Review from Gillian N (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this nursery enough. My daughter has been attending since she was 8 months old and absolutely loves it. Her confidence to mix with other children has come on amazingly.
All the staff are brilliant with her and I feel completely relaxed leaving her in their care. We love that they have
an online tapestry where they send us photos and updates of what our little girl has been doing throughout the day.
Nothing is any bother for this nursery and they're very flexible if we have had to change our days.
I would happily recommend them to anyone.
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Review from Kerry (Mother of Child) published on 12 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery. The staff are always very happy, professional and supportive and have always gone out of their way to help my child throughout his time here. The nursery has lots of excellent resources for the children and are always doing new activities, which go outside of normal nursery
standards, such as visits to the library, bus and guests visiting such as animals and also Santa etc. The nursery itself is very clean and decorated well, with displays of children’s work and also information for parents as well and awards that the nursery has received. My son has loved his time at this nursery, and I couldn’t think of anything better the nursery could have done throughout his time here. I highly recommend it to all other parents and carers of young children.
Reply from Pamela Poole, Manager at Billingham Childrens Day Nursery
Thank you so much for your lovely comments.
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Review from Sarah W (Mother of Child) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic! Flexible with shift work. Accommodating to my child's individual needs. She loves going to nursery. I always feel confident when leaving her, she is in good hands and safe with her needs being met. I am really pleased we chose this nursery and despite a house move, have kept her there as
she is so settled, as am I with her childcare. Couldn't recommend them enough.
Reply from Pamela Poole, Manager at Billingham Childrens Day Nursery
Thank you for such a lovely review.
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Review from Tim A (Father of Child) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has enjoyed his time at the nursery since beginning in September 2015 (full-time for the first year and part-time since September 2016). We have always found the staff to be professional and supportive, particularly during those difficult early weeks.
He enjoys the creative activities, reading
and the independence which he is encouraged to have. He enjoys his meals at the nursery which are always varied and home cooked. It would be good for the children to have further experiences outside of the nursery setting and greater ICT provision.
Our second son (who has additional needs) is due to begin shortly and the nursery has made preparations already.
The management is professional and flexible, a real asset to the nursery!
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Review from Clare D (Mother of Child) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
All 3 of my children have attended the nursery. The staff are exceptional with the children. The children learn but also are shown care and treated as individuals. 10 years ago my eldest started at the nursery and my son attended 3 years later and now my youngest is in the baby room; it remains the
best nursery I have experienced. This is due to the staff and leadership of the nursery. The children encouraged to try new things and are celebrated for who they are. The food is healthy and allows the children to try a range of tastes. As a working parent to know your child is so well cared for is very comforting. I can't recommend this nursery enough.
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Review from Veronica W (Mother of Child) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this nursery to any parents looking for a genuine caring nursery. Both my children have loved coming to nursery here because the staff are so welcoming, caring and friendly. The management is excellent offering great flexibility for different family working patterns. They offer
lots of different activities, great menu, good outdoor facilities and several events throughout the year. My eldest child still enjoys coming back to the nursery to collect his sister as he remembers all the happy memories here.
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Review from Joanne J (Mother of Child) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is a fun and bright environment and it provides the backdrop for easy effective learning.
My son has grown into a strong independent, confident child. We put much of this down to the care and attention he has received at the nursery and the commitment of the staff that work there.
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Review from Kirsty M (Mother of Child) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent nursery. I never have any problems my son loves it there. Before he started he couldn't string a sentence together now he can talk really well. I see pictures of him playing and joining in which is really nice to see. The staff are lovely and are very pleasant and tell you all that
they have done throughout the day. Highly recommend
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Review from T J (Father of Child) published on 24 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care, passionate about the profession, care and consideration with the utmost affection. Some of them are as good as gold, an asset to Billingham, Nunthorpe team.
Words are not enough. It's sad that I cannot comment on any outstanding and ongoing star performers.
But, glad to have met you guys
for my little one.
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Review from Claire U (Mother of Child) published on 24 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son (2) started nursery this year and had never been left with any other person other than myself, his dad and nana. He was very nervous to start, as was I but he has settled in lovely and loves going.
All the staff are very caring and will always ensure they look after each and every child to
the best of their ability. I am very comfortable in leaving my son with all members of staff and I know he will be well looked after. My son's confidence has also grown and I have realised he is starting to speak bigger sentences much more. I am very happy with his development within the nursery.
Billingham Day Nursery is also always clean.
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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Billingham Childrens Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.930 for Billingham Childrens Day Nursery is calculated as follows: ( (213 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.93
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Billingham Childrens Day Nursery is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (15)

Meet the Team (1)

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Pam Poole

Job Title: Manager Joined: 1996

Hello, I'm Pam.
I have an NNEB diploma in Early years childhood studies and have worked in childcare for 25 years at Billingham day nursery. I started out as an early year's educator, working my way up to deputy manager and I am now a proud manager at Billingham Children's day nursery.


I take pride in having very good organisational skills and use them when managing the nursery, staff, and children.
I love to meet both new families and familiar faces, welcoming them into our setting and ensuring they feel comfortable.
My team here at Billingham will always ensure all rooms provide fun, stimulating, and safe environments.
I believe having a strong team helps children achieve their individual learning goals by working together and working alongside parents and families collectively.
I look forward to welcoming both you and your child into our nursery.

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