Billingham Childrens Day Nursery

Bede College, Hale Road, Billingham TS23 3ER

Billingham Childrens Day Nursery is located within the grounds of New Stockton Riverside college, making a secure and convenient location to suit local parents' childcare needs. A professional team is committed to making sure each child gets the best start in life, working closely with parents while supporting good health and nutrition.

Staff are trained to understand the benefits of learning through play and the facility has areas ideal for babies and pre-school. There is also a secure outdoor play area and computer learning is included in the curriculum. A key person system is in place to make sure each individual child is getting the most from their nursery experience.

Group: Nunthorpe Nurseries Group

Person in charge: Pamela Poole (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council

Number of Staff: 13

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.9 (maximum of 10) for Billingham Childrens Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews over all time. This Average Rating is also the rating value for Billingham Childrens Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.925 for Billingham Childrens Day Nursery is calculated as follows: ( (441 Excellents x 5) + (36 Goods x 4) ) ÷ 477 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Billingham Childrens Day Nursery is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 14 Reviews ÷ 10 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Billingham Childrens Day Nursery has a Review Score of 9.9 (9.925)

Average Ratings

  • Excellent
    39
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Billingham Childrens Day Nursery?

  • Extremely LIKELY
    40
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Billingham Childrens Day Nursery

  • Mother of Child
    33
  • Father of Child
    6
  • Grandfather of Child
    1

This nursery is amazing. The staff are so friendly and helpful. When you walk into the nursery its like walking into home. My son has come on so much since starting a year ago and he loves it. Never stops asking when he's at 'school'.
They even accommodate my son's allergies and use foods he can have. He never feels left out at meal times.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Pamela Poole at Billingham Childrens Day Nursery responded to this review on 22 May 2018:

Thank you for your lovely comments.

Both my daughters attend this nursery and I could not be happier. I feel so confident leaving my children here and they absolutely love going to nursery. They are made to feel like individuals and are able to express themselves. They are both are now very confident and their learning and development are coming on so well. They receive a homely healthy meal every day. The nursery is a very clean and safe environment and each and every staff member are outstanding at what they do. If you are looking for a nursery for your child then this is definitely the place to go.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Pamela Poole at Billingham Childrens Day Nursery responded to this review on 27 Apr 2018:

Thank You for your lovely review.

Absolutely fantastic nursery. My son loves attending and the difference in him is fantastic. The staff are brilliant and I have no worries about leaving my son in their care. Highly recommended. Lovely well managed centre. Flexible hours which is great to fit around my work.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Absolutely faultless nursey!! Lovely warm environment and staff. They are very supportive and nothing is too much trouble.
Our children love coming, they do a variety of activities and learn through fun!!
We have used this nursery for 3 years and would highly recommend it to anyone.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise Billingham Children's Day Nursery enough! The staff offer such a warm and caring environment and I've felt confident about leaving my daughter in their care since day one. The flexibility that Billingham Children's Day Nursery offers has been good to send to me in my working mum busy life. I also love the information that is received through the Tapestry system - not only allowing me to feel involved in her actions during the day but also charting her progress and achievements. Just brilliant.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 08 Feb 2018:

Thank you for your lovely review Barbara.

My son now 4 years old has been attending this nursery from the age of 1. It's a fantastic nursery and my son has lots of fun with the activities they do and also with his little friends. I would definitely recommend this nursery to anyone. All the staff are really friendly.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 08 Feb 2018:

Thank you for your lovely review Adam.

This nursery is great! My son has come out of his shell and is learning new things all the time. The staff are great and keep us informed and up to date. I couldn't ask for better care. He enjoys interacting with other children and the staff, he thinks very highly of them.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 05 Feb 2018:

Thank you for your lovely review, Hollie.

My 3 children have attended this nursery and all 3 children have grown up and developed fab personalities which has resulted in attending here.

My youngest is in pre-school and she loves the daily activities that she takes part in, especially painting and drawing.

The staff are friendly and I quite enjoy the tapestry updates I get weekly!

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 05 Feb 2018:

Thank you for your lovely review Claire.

The staff at Billingham Children's Day Nursery are excellent. The care they provide is exceptional and our little boy loves attending.

Since our son has been attending, he has progressed massively. His speech, interaction and social skills are fantastic and this has been due to the excellent care he receives. I would highly recommend Billingham Children's Day Nursery to others.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 05 Feb 2018:

Thank you for your lovely review, Nicola.

I cannot praise this nursery enough. My daughter has been attending since she was 8 months old and absolutely loves it. Her confidence to mix with other children has come on amazingly.
All the staff are brilliant with her and I feel completely relaxed leaving her in their care. We love that they have an online tapestry where they send us photos and updates of what our little girl has been doing throughout the day.
Nothing is any bother for this nursery and they're very flexible if we have had to change our days.
I would happily recommend them to anyone.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Absolutely fantastic nursery. The staff are always very happy, professional and supportive and have always gone out of their way to help my child throughout his time here. The nursery has lots of excellent resources for the children and are always doing new activities, which go outside of normal nursery standards, such as visits to the library, bus and guests visiting such as animals and also Santa etc. The nursery itself is very clean and decorated well, with displays of children’s work and also information for parents as well and awards that the nursery has received. My son has loved his time at this nursery, and I couldn’t think of anything better the nursery could have done throughout his time here. I highly recommend it to all other parents and carers of young children.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Pamela Poole, Manager at Billingham Childrens Day Nursery responded to this review on 12 Jan 2018:

Thank you so much for your lovely comments.

Friendly, helpful staff who genuinely care about the kids they look after. Our son has been with them since he was a baby and to quote him on the journey home last week "I have an awesome nursery" which I think says it all.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Pamela Poole, Manager at Billingham Childrens Day Nursery responded to this review on 12 Sep 2017:

Thank you for your kind words .

Fantastic! Flexible with shift work. Accommodating to my child's individual needs. She loves going to nursery. I always feel confident when leaving her, she is in good hands and safe with her needs being met. I am really pleased we chose this nursery and despite a house move, have kept her there as she is so settled, as am I with her childcare. Couldn't recommend them enough.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Pamela Poole, Manager at Billingham Childrens Day Nursery responded to this review on 12 Sep 2017:

Thank you for such a lovely review.

My son has been attending Billingham Children's Day Nursery for 9 months. The care he receives is exceptional. He is an extremely confident little boy and I feel that this is due to the nursery and the activities and learning material they provide. It is lovely to be able to leave him in an environment that he loves and I can go to work knowing that he is well cared for. All of the staff are lovely and it shows that they genuinely care.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Christine, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 22 Aug 2017:

Thank you for you fantastic comments Rachel. It is great to hear that your little boy is now extremely confident due to the genuine care, activities and learning material he receives from our lovely staff. I will pass on your comments to them.

This is an excellent nursery. I never have any problems my son loves it there. Before he started he couldn't string a sentence together now he can talk really well. I see pictures of him playing and joining in which is really nice to see. The staff are lovely and are very pleasant and tell you all that they have done throughout the day. Highly recommend

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our son has enjoyed his time at the nursery since beginning in September 2015 (full-time for the first year and part-time since September 2016). We have always found the staff to be professional and supportive, particularly during those difficult early weeks.
He enjoys the creative activities, reading and the independence which he is encouraged to have. He enjoys his meals at the nursery which are always varied and home cooked. It would be good for the children to have further experiences outside of the nursery setting and greater ICT provision.
Our second son (who has additional needs) is due to begin shortly and the nursery has made preparations already.
The management is professional and flexible, a real asset to the nursery!

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

All 3 of my children have attended the nursery. The staff are exceptional with the children. The children learn but also are shown care and treated as individuals. 10 years ago my eldest started at the nursery and my son attended 3 years later and now my youngest is in the baby room; it remains the best nursery I have experienced. This is due to the staff and leadership of the nursery. The children encouraged to try new things and are celebrated for who they are. The food is healthy and allows the children to try a range of tastes. As a working parent to know your child is so well cared for is very comforting. I can't recommend this nursery enough.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I would highly recommend this nursery to any parents looking for a genuine caring nursery. Both my children have loved coming to nursery here because the staff are so welcoming, caring and friendly. The management is excellent offering great flexibility for different family working patterns. They offer lots of different activities, great menu, good outdoor facilities and several events throughout the year. My eldest child still enjoys coming back to the nursery to collect his sister as he remembers all the happy memories here.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The nursery is a fun and bright environment and it provides the backdrop for easy effective learning.
My son has grown into a strong independent, confident child. We put much of this down to the care and attention he has received at the nursery and the commitment of the staff that work there.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

This day nursery well run and in good condition, they look after my daughter and they could not do a better job. I have never had any complaints about what they do or the way they do their jobs.
She has been there for about a year and they help us with everything including the not so pleasant things like toilet training.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My child loves the nursery and the amazing staff.
They are fantastic with her and care genuinely about all children.
They provide healthy meals with lots of variety. My child also loves trips to the sports hall and mobile library. Great job guys!

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Great care, passionate about the profession, care and consideration with the utmost affection. Some of them are as good as gold, an asset to Billingham, Nunthorpe team.
Words are not enough. It's sad that I cannot comment on any outstanding and ongoing star performers.
But, glad to have met you guys for my little one.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son (2) started nursery this year and had never been left with any other person other than myself, his dad and nana. He was very nervous to start, as was I but he has settled in lovely and loves going.
All the staff are very caring and will always ensure they look after each and every child to the best of their ability. I am very comfortable in leaving my son with all members of staff and I know he will be well looked after. My son's confidence has also grown and I have realised he is starting to speak bigger sentences much more. I am very happy with his development within the nursery.
Billingham Day Nursery is also always clean.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My little boy has attended this nursery for 2 months now and has loved it from day one. The staff are so friendly and welcoming they have really put us both at ease. In such a short space of time, my little boy has come on a great deal.
He stops for his dinner and has gone from a fussy eater to a child who will try anything. The meals are lovely and he is eating things we don't usually make at home.
I haven't found any negative things about this nursery whatsoever. I'm so pleased my little boy has settled so well, thanks to the staff and their care and attention.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Brilliant staff. Very friendly and helpful. The staff are very understanding and if there is a problem/emergency they will ring straight away. My son is learning different skills which are bringing his development on brilliantly.
I would definitely recommend this nursery. Price is very good for the full day that my son is there for. Thanks for all your hard work.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter was at Billingham Day Nursery from January 2016 until December 2016, she took a little time to settle but the staff were reassuring and she soon settled and enjoyed it. She was talking about the staff when she was at home and all her friends she met, I saw that my daughter's confidence and development greatly improved over her time at the nursery. I would definitely use this day nursery again in the future.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Pamela Poole, Manager at Billingham Childrens Day Nursery responded to this review on 11 Jan 2017:

Thank you so much for the lovely comments from all the girls.

The nursery has provided a wonderfully caring and nurturing environment in which our little boy has grown and thrived. The staff have excellent relationships with the children. The nursery has provided an excellent foundation for our son starting school.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

A lovely inviting environment where my son has been able to develop at his own pace, he loves nursery and looks forward to going to see his friends and the lovely staff that work there. I would highly recommend to other parents.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My little girl Has been coming to this nursery since she was nine months old and now she is 3 1/2 years old. Are very friendly and welcoming. I love that they have set up tapestry so I can see the progress that she is doing and I love that they put pictures on so I can see her enjoying herself. I also like that they do activities to involve the parents, for example Christmas craft night.
I like that a member of staff will greet me and tell me what she has done that day, how she has been and how much he has eaten. The food is great and all home made and very healthy. My daughter always comments on how lovely the food is. I Would highly recommend this nursery to everybody. She has come on leaps and bounds and grown so much confidence.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The staff at here are caring, passionate and dedicated. The nursery was very warm and welcoming, we were made to feel at ease immediately by the manager and staff at the nursery. When looking around and subsequent follow up phone calls I was made to feel like my son was at the heart of the entire process, rather than just another number through the door. Staff were very accommodating to our needs, especially as I was expressing.
I believe my son has come on leaps and bounds since attending nursery, learning from those around him and through the resources that the nursery has to offer. I am given updates during the day of how he is getting on and pictures to keep me going via the Tapestry App. Which is a fantastic way, not only in being about to check in on him from time to time but also noting his development.
The staff are very knowledgeable on the EYFS framework and make regular reference to this. I would certainly recommend (and have done) to our friends in the future.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Both of my children have attended the nursery and have thoroughly enjoyed their time there. The staff are very warm and friendly and they have great activities for the kids. Great home cooked meals too.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughters first afternoon here I was worried she wouldn't settle, but my worries were for nothing as when it came to me picking her up she had been playing with all the other children and staff she was made very welcome. My daughter loves coming to this nursery and seeing all the children and staff. The staff here are really lovely, they greet the children as soon as their parents drop them off and settle them into play, when picking up the staff come and speak with you and let you know how they have been, I really couldn't ask for friendlier nursery staff they really are all brilliant. Since my daughter has been coming here she has come on leaps and bounds with her numbers, shapes and colours all thanks to this nursery.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

All staff are very friendly, always happy to help with all my enquiries.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both my children attend this nursery they both thoroughly enjoy their time there. they have both come on with their development over the last 18 months which has made me very proud. The staff are very friendly and make you feel welcome. My children always come home talking about the staff and what activities they have done throughout the day.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I could not ask for any more with this nursery. My daughter has attended since 3 months old. As she is a very shy child she will only surround herself with familiar people. In this nursery the staff are consistent in each room. The staff are very welcoming and supporting, they make the day enjoyable for the children.
My daughter loves going in on a morning, and is so happy when I pick her up. The meal choice is excellent and gives your children a wide, healthy variety over 4 weeks. The nursery manager is very welcoming and you often see her around the room communicating with the children. She is supportive with parents, she makes sure you are aware of your child's progress and is very consistent.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery responded to this review on 10 Feb 2016:

Thank you for your lovely comments.

I would recommend Billingham Day Nursery to anyone who was looking for a nursery for their child or children. They have done an amazing job with my daughter. She loves going to nursery. The staff are very friendly and accommodating. The rooms that they teach the children in are great, with lots to do for the children. I can't praise them enough! Great nursery.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I've never had a bad word to say about this nursery. My daughter has gained confidence in every aspect of her learning. She really enjoys going. Staff are always smart and smiling. Always give correct information about my daughters day - lovely and friendly!
The website is fantastic and so much of a help. It's very safe and wont hand my child to anyone. I do recommend and by this gained a new starter.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

For the time my son has attended this nursery, he has just moulded into such a clever little boy which we cannot take the credit for as he is at this nursery full time. His social skills and confidence are amazing for his age. I am happy leaving my son knowing that he is enjoys himself and the learning environment is fantastic. The staff have been brilliant with my son and us - if any queries/concerns occur we are not afraid to approach each other which is the way is should be. I am confident leaving my son with the staff as I know he is well cared for. I love that The Tapestry that is available to us. I frequently log on so I can see what he has been up too and its a lovely experience to see photos of him enjoying himself. I cannot recommend and praise this nursery enough for the progress my son has made.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I have always experienced excellent service at the nursery. All members of staff are welcoming and it's never any trouble to help me with any query. Both my children have used this nursery and I have never had any complaints. They have always enjoyed it and I personally don't have any trouble with getting my son to go into the room. The tapestry is a fantastic idea and I always get regular updates which I enjoy. I have nothing but good words to say about it. I will be sad to see my son leave eventually. It sets children up for mainstream school. Thank you to all staff.

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

A really lovely nursery which I cant praise enough! The staff all get to know the children so well, always remember what each child has had for lunch. They are extremely flexible and relaxed (needed with our mad family!) and my daughter loved her time here. The nursery is packed with lovely toys and fancy dress and the meals all seem really healthy. No complaints whatsoever! My daughter is having her last day tomorrow and we were presented with a lovely graduation pack with tracks of her progress and lots of lovely pictures! 5 stars!

How likely would you be to recommend Billingham Childrens Day Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

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