Billingham Childrens Day Nursery

Bede College, Marsh House Avenue, Billingham TS23 3HB
Review Us
9.9 98 Reviews
  • Billingham Childrens Day Nursery, Billingham
Rated 'Good' in all areas by Ofsted in May 2019, Billingham Children's Day Nursery is located within the grounds of Stockton Riverside College, making it a secure and convenient location to suit local parents' childcare needs. Parents will find a professional team that is committed to making sure each child gets the best start in life whilst working closely with parents.

Staff are trained to understand the benefits of learning through play and the facility has areas ideal for babies and pre-school and there is also a secure well resourced outdoor play area where children can explore, play and learn. A key person system is in place to make sure each individual child is getting the most from their nursery experience.

The nursery staff put the children at the heart of everything they do.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hayley Brunnen (Manager)

Number of Childcare Staff

  • 10

Total Places for Children

  • 50

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Billingham Childrens Day Nursery Reviews (98)

9.9

Billingham Childrens Day Nursery has a Review Score of 9.9 (9.930) out of 10, based on 19 reviews in the last 2 years.
Over all time Billingham Childrens Day Nursery has 98 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Billingham Childrens Day Nursery
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Total of 98, showing 21-40
Review from Katherine S (Mother of Child) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Billingham Childrens Day Nursery have been outstanding - I couldn’t have wished for anything else. My son was excited to go each morning and always came out with a smile on his face. The facilities are brilliant and there is something new every day.
Reply from Jessica McCluskey, Manager at Billingham Childrens Day Nursery
Thank you for the kind words. The girls in the nursery thrive from the polite children that come through the door. Your little boy was a pleasure to teach, and we wish him all the best in his next…read more
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Review from Clair M (Foster Parent of Child) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery helped my foster child with all his additional needs. He has been there since he was 10 months old and I couldn't ask for a better team. They have helped him grow and learn especially as he has individual needs.
Reply from Jessica McCluskey, Manager at Billingham Childrens Day Nursery
Thank you so much for the review. We are going to miss his little face in nursery as he moves onto his next adventure. He has been a delight to have within our setting and the girls will miss him so…read more
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Review from S C (Mother of Child) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has attended this nursery from the age of just over a year till leaving at the age of four nearly. She absolutely loves this nursery, the staff, the environment and the activities they do - signing tots, library bus, songs, communication skills, and so many more. She has absolutely thrived
with this nursery, and I couldn’t have any fault upon this place. Really has brought my child out of her shell with a childhood full of memories, knowledge, and laughter. All thanks are given to this nursery - one of the best in the area.
Reply from Jessica McCluskey, Manager at Billingham Childrens Day Nursery
We are very grateful for this review; your daughter brought so much to our day. She would come in with a lovely smile and include everyone in her play. It has been a pleasure teaching her, and we wish…read more
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Review from J I (Mother of Child) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can’t praise this nursery enough fantastic staff and management who have gone above and beyond to meet all my child’s needs pre and post autism diagnosis. They applied for 1:1 support, higher needs funding and put an EHCP in place which resulted in him being able to access an early years support nursery
on split hours. The care time and fantastic relationship he has built with them is more than I could ask for. They have also supported me emotionally as professional and on a parent level and anything they couldn’t help with they always found external resources to direct me to, I will be forever grateful and sad to leave them in the summer, but can’t thank them enough or praise and recommend them highly as without them we wouldn’t be in such a strong position as we are today. If I’m lucky enough later in life to have another child I will most definitely be returning to this setting!
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Review from Rachael F (Mother of Child) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we went to view Billingham Day Nursery, we felt immediately comfortable with the staff and the lovely, warm atmosphere. My son has attended since he was 10 months old and he loves it. He's 19 months old now and always leaves with a smile on his face or sometimes turns back around wanting
to continue playing. He waves and blows kisses to the staff which shows us how much he likes them and they do an amazing job of looking after him. His skills have developed massively whilst attending. He wants to be independent and the staff do a great job of letting him, whilst helping maintain the boundaries an 18-month-old needs. He also has dietary requirements and medical issues which they cater to well and maintain communication every day with us on those issues and on how he's been generally, throughout the day. He's there a lot as he attends five days a week, but I feel 100% secure sending him, as he's so well looked after. I couldn't recommend this nursery highly enough.
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Review from Shai M (Mother of Child) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of three my children went to this nursery from the age of 3 years old. The nursery is amazing, the staff are wonderful with the children and great support to parents. My children all thrived there, and we were all very sad when my youngest recently had his last day. It really is a fantastic place
for children to spend their early years.
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Review from L M (Mother of Child) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Billingham Children's day Nursery is an excellent nursery and all of the nursery staff are extremely caring my little girl has come on leaps and bounds since starting there.
I would 100% recommend the nursery to anyone. They are also extremely flexible with days.
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Review from B M (Mother of Child) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my son receives here. He really enjoys attending.
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Review from S H (Mother of Child) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant nursery, welcoming and supportive of potty training.
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Review from C R (Mother of Child) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great nursery our son loves it and loves the team they are all so warm and welcoming. He joined as a 1-year-old during Covid and has developed so much in six months. It's remarkable and mainly down to nursery we love how much emphasis they place on home life and family and sharing this with nursery
too! Thanks so much!
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Review from Louisa G (Mother of Child) published on 10 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't of put my child in a better nursery the staff are wonderful they are very happy, friendly, welcoming, approachable, I'm more than happy with the standard of care my child receives. It's an impressive environment I feel like I'm taking my child from my home into another home that is how homely
I feel it is he really enjoys his time there staff always inform me how his day has been what he has done, ate, etc. he's always happy going in and leaving. I'll be upset to see my child leave the staff are a credit to yourselves and the nursery. His speech and knowledge has come on tremendously.
Reply from Pamela Poole, Manager at Billingham Childrens Day Nursery
Thank you so much for your kind words it really means so much to everyone who works and helps at the nursery.
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Review from S M (Grandmother of Child) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, very caring, very professional. A happy environment well equipped, clean and welcoming. Individual personal care. A safe environment.
Reply from Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery
Thank you for your lovely review, it is very much appreciated. I am sure the staff will be really pleased with your comments.
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Review from Leah H (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great place for the social, emotional, intellectual and physical development of children. My daughter is always excited to go in and they keep you updated on the activities and things your child is doing.
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Review from J T (Mother of Child) published on 3 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the nursery very clean and excellent staff. My child has come on leaps and bounds. The staff are always pleasant and helpful.
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Review from Melissa W (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter was welcomed from the first day that she joined the nursery. My daughter has come on leaps and bounds since joining, her talking has come on marvellous and she's becoming so well manned. Every staff at the nursery is kind, person-centred and you can see that all of the staff genuinely love
and care about the children they look after. The staff at the nursery have been so understanding during the pandemic when my shifts had been swapped/changed and I was ringing up changing dates/times. I could not wish for a better nursery or staff to look after my daughter. Amazing beautiful people! Thank you!
Reply from Christine Prendergast, Nurseries Manager at Billingham Childrens Day Nursery
Thank you, Melissa, for a lovely review, it is very much appreciated. It is great that you feel that your daughter is progressing well and becoming so well mannered. The staff will be over the moon…read more
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Review from Jade (Mother of Child) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2 children joined this nursery last year as theirs closed due to financial difficulties during coronavirus. The staff have been amazing at welcoming them and settling them in. They are caring and supportive, even more flexible with dates and accomodating for my children so I can work. Also, they
have accommodated well to my daughter's needs as she has a milk protein allergy yet she still has the same as other children but with adapted recipes with her milk. I have been overjoyed to see my children happy and well and can go to work carefree knowing they are safe and looked after.
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Review from J C (Great-grandmother of Child) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My great-grandson has attended Billingham Day Nursery since he was 11 months old. He is now 3. It is a lovely friendly place, all members of staff are dedicated and professional but still retain the open loving touch to the children. I could not wish for him to be in a better place during his pre-school
years.
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Review from Sarah M (Mother of Child) published on 18 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has attended this nursery for around a year and a half. She loves attending, and we feel confident she is very well cared for and nurtured. They do a wide range of activities and do very thoughtful things on occasions/events such as Christmas and Mother's day. We are also very happy about
the Covid secure plans. Thank you to all staff for being so caring.
Reply from Pamela Poole, Manager at Billingham Childrens Day Nursery
Thank you for your lovely comments. It's so nice to know we are doing everything that we can to keep you all safe during the past year.
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Review from Hannah F (Mother of Child) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wouldn't use any other nursery. Fab staff. Excellent nursery.
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Review from C M (Mother of Child) published on 19 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic nursery. The staff have been amazing with my little boy. They picked up on his speech problems and put him in touch with the correct team. They even explored helping him within nursery. I have had two children in this nursery and I would highly recommend to anybody.
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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Billingham Childrens Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.930 for Billingham Childrens Day Nursery is calculated as follows: ( (213 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.93
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Billingham Childrens Day Nursery is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

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Meet the Team (1)

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Pam Poole

Job Title: Manager Joined: 1996

Hello, I'm Pam.
I have an NNEB diploma in Early years childhood studies and have worked in childcare for 25 years at Billingham day nursery. I started out as an early year's educator, working my way up to deputy manager and I am now a proud manager at Billingham Children's day nursery.


I take pride in having very good organisational skills and use them when managing the nursery, staff, and children.
I love to meet both new families and familiar faces, welcoming them into our setting and ensuring they feel comfortable.
My team here at Billingham will always ensure all rooms provide fun, stimulating, and safe environments.
I believe having a strong team helps children achieve their individual learning goals by working together and working alongside parents and families collectively.
I look forward to welcoming both you and your child into our nursery.

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