Child 1st (Stoke)

41 Broom Street, Stoke-on-Trent ST1 2EW
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9.7 111 Reviews
  • Child 1st (Stoke), Stoke-on-Trent
Child 1st (Stoke) nursery is focused on interaction with children and their overall happiness and well being, but also day to day involvement with the parents and other family members.

Staff are happy to receive feedback from families on any subject.
Staff work hard to offer all children care and learning.

The nursery has a separate outdoor area for babies - a soft surface play area and a grassed area. Older children have a larger outdoor area consisting of a soft surfaced area, a large planting area, and a grassed area.

Staff take learning outside so that the children can make the most of the weather while maintaining their learning environment.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Niki Littler (Nursery Manager)

Number of Childcare Staff

  • 28

Total Places for Children

  • 112

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • School Day - £46.50
    Full Day (8-6) - £53.50
    Full Week - £246.00

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Christmas & New Year Bank Holidays

Parking

  • Large car park onsite

Child 1st (Stoke) Reviews (111)

9.7

Child 1st (Stoke) has a Review Score of 9.7 (9.700) out of 10, based on 17 reviews in the last 2 years.
Over all time Child 1st (Stoke) has 111 reviews.

Overall Experience
  • 103
  • 7
  • 1
  • 0
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Date Published
  • 111
  • 1
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  • 17
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Reviewer Connection to Child 1st (Stoke)
  • 93
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  • 1
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  • 1
Total of 111, showing 101-111
Review from Lauren S (Mother of Child) published on 5 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child absolutely loves it here and she always has since she started over 2 years ago.


Staff are very friendly and very supportive.
If I have any problems at home the staff will always try and help with them even at nursery.


Brilliant nursery and I recommend to anyone who is looking for a nursery

to care for their child.
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Review from Becki F (Mother of Child) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff very friendly and approachable.


My daughter loves coming here, and she is always happy.

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Review from Laura H (Mother of Child) published on 27 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My two boys have attended Stepping Stones since they were babies and are now in the after school club. The staff are amazing and certainly bring the best out of the children. I would recommend Stepping Stones to any parent out there who is looking for a fantastic nursery!
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Review from Niki L (Godmother of Child) published on 27 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stepping Stones - Broom is a fantastic nursery, my godson attended and absolutely loved it there. The staff are super with the children and settle the children in really well, the staff have good relationships with parents and family members, making it a home from home transition.
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Review from Emma H (Mother of Child) published on 27 September 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
My child enjoys her time at the after school club. She’s likes all staff members and has made lots of friends.
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Review from Nicola I (Mother of Child) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been here for a few weeks now and the staff are fantastic with her! She's learning so many new things and is coming out of her shell so much. This is her first nursery and she is so well looked after. My eldest daughter went here years ago and it was the same fantastic experience for
her as it is for my little one. Very happy with the care and attention my daughter receives. One happy mum and one happy little lady - 5*.
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Review from Sadia H (Mother of Child) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and make the child feel very comfortable within the nursery. This helps them to adjust to different situations within the environment they are in.
I can see a major improvement in my child's development and am very happy with the nursery.
They have been very patient.
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Review from Claire F (Mother of Child) published on 9 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children are very happy at the nursery and are cared for by friendly staff. The nursery are flexible in their approach which is really helpful to working parents. Keyworkers keep parents well informed with general daily events and the nursery, as a whole, provides a safe and happy environment for
my children.
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Review from Fran J (Mother of Child) published on 9 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, my eldest child who is fourteen came here and my youngest who is seven currently attends the before and after school club, all the staff are professional, approachable and friendly. I definitely recommend this nursery to friends and family.
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Review from Drew J (Mother of Child) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one loves coming to nursery he gets so excited at home when I say we are off to nursery, he knows all the staff members names and recognizes them all even at home.
You always get a good handover on pick up and the girls aren't afraid to share concerns which I like.
You can tell there is
a lot of work happening at the moment but the children are left undisturbed by this and the nursery is looking better. The nursery management does try hard to be flexible which as working parents is a must for us!
My child eats better then me, no chicken nuggets and chips more like Morrocan style pork with couscous, my little boy can be a big eater and if he wants more they always give him a second dinner if needed :)
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Review from Rebecca S (Mother of Child) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been at the nursery for a few months now, he absolutely loves it and I highly recommend here!
The staff are all lovely and you can tell how caring they are. Communication is also brilliant, I'm always kept up to date with things and given plenty of notice for any events that are
held. Honestly cant recommend this nursery enough.
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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Child 1st (Stoke) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Child 1st (Stoke) is calculated as follows: ( (192 Excellents x 5) + (12 Goods x 4) ) ÷ 204 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.759 Points relating to the number of positive Reviews for Child 1st (Stoke) is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 number of registered child places is 22.4. 17 Positive Reviews ÷ 22.4 = 0.759
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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