City Technology College, Cooks Lane, Kinghurst, Birmingham B37 6NU
Child 1st Solihull is a purpose built nursery that boasts a whole range of child friendly features; from under floor heating to the windows which go from floor to ceiling, from well-lit modern rooms, to there being no stairs and lots of changing and toilet areas.
The challenge was to ensure that the outdoors reflected the indoors and both are well resourced and run, with a team that really has developed an understanding of the needs of young children and aims to involve them at every level.
With access to the outdoors from every room and increasingly developing age appropriate environments both indoors and out makes Child 1st ideal for providing care and learning in an urban area.
Group: Child 1st Day Nurseries
Person in charge: Danielle Tuohy (Manager)
Local Authority / Social Services: Solihull Metropolitan Borough Council
Number of Staff: 37
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 120
Age Range: from 0 years 3 months to 4 years 11 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & 1 week at Christmas
The Review Score of 9.2 (maximum of 10) for Child 1st (Solihull) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Child 1st (Solihull) in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.757 for Child 1st (Solihull) is calculated as follows: ( (232 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 300 Ratings = 4.757
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.458 Points relating to the number of positive Reviews for Child 1st (Solihull) is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 11 Reviews ÷ 24 Target = 0.458
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Child 1st (Solihull) has a Review Score of 9.2 (9.215)
Review submitted from a Website Submission by Jodie O (Mother of Child) on Sunday 15 April 2018. Relates to April 2018.
Both of my children have attended Child 1st. I have always found all of the staff to be very approachable and accommodating. We have always had regular feedback. The nursery offers a wide range of activities and has great facilities. The food is great! Both of my children have really thrived at Child 1st and would highly recommend the nursery.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Charlotte H (Mother of Child) on Thursday 12 April 2018. Relates to March 2018.
Staff are understanding and approachable. My child was made to feel comfortable almost instantly. They are more than happy to help in any way if you have any worries. Couldn't recommend enough.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Andrea T (Mother of Child) on Wednesday 11 April 2018. Relates to April 2018.
My son started at this nursery when he was nearly 8 months old. The transition sessions were excellent and all times I felt very confident with the staff. My son stayed in the baby room until he was around 15 months. The staff are excellent, particularly. As young mothers themselves, I felt very reassured and trusted them completely.
My son is now in the toddler room with his new key worker. Again, excellent experience so far. I always leave my son feeling happy as he loves being there. I highly recommend this nursery as it clear the staff are very well trained and the management is excellent.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Siobhan P (Mother of Child) on Wednesday 11 April 2018. Relates to January 2018.
Both of my children have attended this nursery from the age of one until preschool. I have had a pleasant experience with Child 1st and both of my children have enjoyed their time here. They are both due to leave to start school and preschool. The staff have been friendly and the facilities at the nursery have been good especially the large garden at the back with lots for the children to do. I would say there is room for improvements just with communication however that being said I can’t fault Child 1st. The only thing that is frustrating is that you still have to pay when the nursery is closed and don’t bank the days so I have lost on a lot of days.
How likely would you be to recommend Child 1st (Solihull)? Likely
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Review submitted from a Website Submission by Clare P (Mother of Child) on Wednesday 11 April 2018. Relates to April 2018.
My daughter has attended Child 1st (Solihull) since she was 8 months old, she is now 3 and will soon be going to school. She has loved her journey in the nursery, and I believe it’s what’s helped make her the way she is today, she is such a happy confident little girl.
The staff I have found have always been friendly and supportive, I’ve never had an issue at all there. I've noticed my daughter is at ease with the staff and can talk to them freely.
My son is due in a few weeks and I know once I start back to work, he will also attend this nursery as I have every confidence his journey will just be as astounding as my daughter’s.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Tracy W (Mother of Child) on Wednesday 11 April 2018. Relates to April 2018.
My son has been here since he was 9 months old and has flourished throughout the years learning so many new things and making new friends.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Neil O (Father of Child) on Thursday 8 March 2018. Relates to April 2017.
Child 1st is a lovely nursery and my daughter loves it here, she has developed so much. The staff are loving and friendly and it makes me feel at ease leaving her to go to work.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Janita F (Mother of Child) on Friday 2 March 2018. Relates to March 2018.
This nursery has a range of toys to stimulate and inspire all children. The kids are always engaging in creative activities in their open spaced rooms. I love the fact that the kids are able to move up in room based on development rather than it being based on age. The staff there are warming kind professionals that have a real passion for the welfare of each child. They are always within the ratio of adult to child to ensure the safety of the children which for them is paramount. I would love 100% recommend this nursery as it is the best nursery in Solihull with their reasonable fees and kind hearted staff.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Daniel R (Father of Child) on Thursday 22 February 2018. Relates to February 2018.
This is a brilliant nursery, the staff are very friendly. Me and the mother get good feedback always ring if any concerns. Would recommend this nursery to anyone.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Alison F (Mother of Child) on Thursday 22 February 2018. Relates to February 2018.
My daughter has attended this setting for almost 2 years and I am very happy about leaving her with the staff, all her needs are met when requested.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Michelle C (Mother of Child) on Tuesday 19 December 2017. Relates to December 2017.
My little girl loves attending nursery. The staff are always friendly and approachable and genuinely care for all of the children in their care. The food is always fresh and my girl will have double helpings here, unlike at home! The outside area is much better than at other nurseries we viewed and is a big hit with my girl. There is a lot of creative play which she also loves, but I would like there to be more focus on writing etc ahead of starting school. All in all an excellent nursery that I am so glad we found. I couldn't wish for a safer, happier environment for my child and I will definitely be sending her brother here too!
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Claire C (Mother of Child) on Wednesday 22 March 2017. Relates to March 2017.
The staff at the nursery are great and really friendly. They have really helped my children learn and develop in the year, or so that they have been going here. It did not take my children long to settle in and now look forward to going and seeing the girls. I am also confident that they are in great hands and I'm always informed of what they have done throughout the day.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Donna L (Mother of Child) on Monday 20 March 2017. Relates to March 2017.
Everyone at Child 1st (Solihull) is kind, knowledgable and extremely professional. Both of my children look forward to attending each day. I drop them off in the morning in the knowledge that they are cared for well and will have everything they need.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Laura (Mother of Child) on Friday 17 March 2017. Relates to March 2017.
I only wanted my daughter to attend a nursery that I felt 100% comfortable as her nursery attendance isn't out of necessity. When visiting this nursery I was made to feel welcome and at complete ease. The staff are friendly and down to earth and have formed a lovely relationship with my daughter. I always recommend this nursery to other moms I know.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Katie M (Mother of Child) on Thursday 16 March 2017. Relates to March 2017.
My daughter has been attending this nursery for two years now and she absolutely loves it there, she looks forward to going every week, and is full of stories about all the exciting stuff she did whilst there, from Yoga to French!
The staff are welcoming and friendly, and if my little girl is feeling a bit 'clingy' one morning they are there to offer a cuddle and reassurance to her. If I ever feel like I need to check in, they are always happy to give you an update and I instantly feel reassured and know that she is being well looked after.
There is a separate dining room where the children eat some of their meals, which is great as it prepares them for primary school where they will have to eat in this type of environment, the meals are well balanced and if like my daughter there is something on the menu that your child cannot eat, they are more than happy to change it for them.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Hayley (Mother of Child) on Thursday 16 March 2017. Relates to March 2017.
My son previously attended this nursery and it really benefitted him before going onto school both with his learning and social skills, and now my daughter who is 2 goes twice a week and absolutely loves it. All the staff are really friendly and would highly recommend it to anyone.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Hayley (Mother of Child) on Thursday 2 March 2017. Relates to March 2017.
After visiting a number of nurseries we decided on Child First and are so glad we did! My little girl started at 10 months and she has been attending for a whole year now and her confidence around both adults and other children has grown so much as has her speech. The staff are so friendly and genuinely caring and welcoming and my daughter talks about the staff at home as she is excited when I mention the names which is so lovely and reassuring as I know that she is happy and content there. There are activities everyday and special activities throughout the year and the menus are varied and changed frequently. The rooms are always clean and are very child friendly with lots of colours and toys as well as access to outdoor space. I would recommend this nursery to anybody looking for childcare for even very young children, it is amazing how well and how quickly they adapt.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Faye C (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
My daughter been going here for approximately 6 months and the change in her speech and development has been absolutely amazing. Staff and management are excellent at what they do and are very supportive of the child's and parent's needs.
The premises are always really clean and well maintained.
The variety in diet for the children seems well thought out and they adhere to all dietary requirements.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Jess (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
Brilliant nursery, kind and caring staff in every department, my little girl had 5 1/2 weeks out because she was very poorly, she had re settles before going back and it was like she never left, she loves each and every one of her teachers, and to watch her play, sing, communicate and cuddle, them was lovely to see. Wouldn't dream of sending her anywhere else, love all the events/days they plan for the children and parents to do as well.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Claire T (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
I would recommend this nursery to anybody. The staff are amazing, kind and helpful.my daughter has grown in confidence massively since coming here. We will be sad when it's time for her to move on in September
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Sophie (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
One of my main fears as a mommy is not being with my little boy 24 hours a day, Child 1st allows me to feel at ease knowing that he is safe and happy without me there. Staff and management are lovely and always there to offer support and advice. :)
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Callie C (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
Child 1st was always my first choice for nurseries for my little boy and he has attended since august 2015. The Nursery process is always a very important choice for you to make for your child, I feel as tho this one was the right choice for him and I absolutely love the nursery and the staff.
My little boy has grew with soo much confidence and I feel like the nursery has a massive part to play in building his confidence around others, both adult and children, as he has always been very clingy.
I would certainly recommend!
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Sarah (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
My daughter goes here and has done since she was 9 months old. She is now just over 2 and thoroughly loving it here. She is one of the youngest in her room but keeping up with the rest.
The staff are fantastic and always willing to help. The bond they make with the children is beautiful x
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Tayla V (Mother of Child) on Monday 27 February 2017. Relates to February 2017.
My son has been at this nursery for 5 months now and I cannot fault it! The staff are amazing with him! He has settled in so well; he's never cried when dropping him off (unlike a different nursery he went to). He has regular cuddles from the girls, which he doesn't normally do with anyone except me, so I find it really comforting. I definitely recommend Childs 1st to anyone who is thinking about signing their children up.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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Review submitted from a Website Submission by Nicola (Mother of Child) on Friday 21 August 2015. Relates to August 2015.
My daughter has been at this nursery since the age of 6 months old and has been treated like a member of family. They have the most professional staff and management there and I would only recommend this nursery to everyone.
How likely would you be to recommend Child 1st (Solihull)? Extremely Likely
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