Windmill Hill Day Nursery (Swindon)

Windmill Hill Business Park, Whitehill Way, West Swindon, Swindon SN5 6NX

A purpose built high quality nursery, Windmill Hill Day Nursery is situated on an attractive business park, which has a windmill and duck ponds that are utilised by staff and children for educational visits throughout the year.

The nursery has 5 main playrooms and our main garden has been recently renovated to include an undercover reading area and is fully resourced to offer a variety of activities and learning opportunities.

Windmill Hill gives children the opportunity to play in cheerful and stimulating surroundings, supported by experienced and caring staff.

Group: Childbase Partnership

Person in charge: Lora Worthington (Manager)

Local Authority / Social Services: Swindon Borough Council

Number of Staff: 23

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 94

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 2 Inset Days

Overview

The Review Score of 9.7 (maximum of 10) for Windmill Hill Day Nursery (Swindon) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 40 Reviews over all time. This Average Rating is also the rating value for Windmill Hill Day Nursery (Swindon) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.739 for Windmill Hill Day Nursery (Swindon) is calculated as follows: ( (369 Excellents x 5) + (97 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 479 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Windmill Hill Day Nursery (Swindon) is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.8 positive Reviews (94 registered maximum number of service users ÷ 5). 22 Reviews ÷ 18.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Windmill Hill Day Nursery (Swindon) has a Review Score of 9.7 (9.739)

Average Ratings

  • Excellent
    32
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Windmill Hill Day Nursery (Swindon)?

  • Extremely LIKELY
    34
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Windmill Hill Day Nursery (Swindon)

  • Mother of Child
    33
  • Father of Child
    7

I have had 2 of my children attend this nursery, and both times I have been very pleased with the outcomes for them. They are confident and articulate for their age and development, this is down to the staff at Windmill Hill who have supported their needs to learn, they have stretched their brains!! I am pleased with how the staff welcome the children every morning, they are warm and pleased that they are there.

I have been really pleased with the external resources that they have used to get the preschoolers used to physical education in a statutory school setting, my daughter loves the football coach and really looks forward to wearing her football top to play. I would recommend this nursery and cannot say enough if you want your children to be well rounded young children, who socialise, learn and are able to go to school with the confidence to use these skills to push themselves, you will not be disappointed.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

I have 2 children and have used the nursery for the last 3 years.
The staff are wonderful in all rooms, making my children feel confident and thoroughly enjoy their time spent there. They are always thinking up new activities and focus areas and target them to the child in terms of enjoyment and areas of progression.
My oldest is very well prepared and ready to start preschool on September which I would credit in a large part to the preschool team.
I would highly recommend them to friends, families and colleagues.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

I would not hesitate to recommend Windmill to any prospective parents. Every single member of staff is welcoming, knowledgeable, friendly and takes a genuine interest in you and your child. My daughter has attended the nursery since she was 4 months old and Windmill Hill has given her the best possible start in life. Her room is well staffed, nicely decorated, she has fresh Organic meals each day prepared from a menu that I can see in advance. She is cared for attentively and takes part in a variety of activities - details of which are shared with partners on your daily worksheet and also via the ParentZone app.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Our daughter loves Windmill Hill Nursery and has adjusted to going there really well. The staff are all friendly and welcoming. I would definitely recommend the nursery to others.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Very pleased with the nursery, my daughter struggled settling into her new room and the nursery was very accommodating to help her settle in, offering her extra settling in days, and I am happy to say these were brilliant, and she is now very happy in her new room.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

My son started his journey at the Windmill Hill last December (2017). My son was always very scared of loud noises and did not engage very well with other toddlers in the group classes he would cry a lot or would need to stay very close to me all the time. Windmill nursery gave us enough settling sessions, everyone was very helpful and reassured us for transition and start. With a lot of love and care my son after 2 months was very happy to stay at the nursery and would wave goodbye during the morning period when we went to work. In the beginning, I was not very happy with the breakfast options. My son didn't enjoy the cereal. I've addressed the issue to the nursery's manager and after 15 days they started to implement as my request for porridge. This nursery is fantastic with all the activities for the children, for example, the Exotic animals. They update parents frequently through the App Parent Zone. That really brightens up my day.
I could not hope for a better place for my son.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

I cannot fault the care of my child's key worker, who is great. Care overall is good and staff are usually friendly. However, the morning drop-offs are often chaotic with staff in the room not always acknowledging my child and seeming overwhelmed. I have also had issues being able to leave my child due to staff not being ready to receive her (the session starts at 7.30 am but staff are not always in the room by this time). Perhaps staff need to be employed 15 minutes before the session start time to allow them time to prepare?

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Unlikely

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Average Rating:   3.6 out of 5

Lora Worthington at Windmill Hill Day Nursery (Swindon) responded to this review on 27 Apr 2018:

Thank you for taking the time to write a review, I am very happy that you feel you have the care and support from your Key Person. We are committed to providing the highest quality of care, learning and development at Windmill Hill so I am sorry to hear your feedback of the morning transition period. I appreciate your comments and I will use these to review our morning routines within the nursery.

The staff are very friendly and have really helped my daughter settle in well. We like hearing how she has got on each day and the staff are helping her develop. It is a lovely nursery and my daughter is excited about coming to the nursery.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Likely

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Average Rating:   3.9 out of 5

My daughter has continued to develop well and enjoys nursery. Her speech has noticeably come on since starting in the new room at age 20 months. The environment is safe and well looked after. Most pleasing overall is to staff and management who are excellent at their jobs.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

Our son is enjoying his time in the Butterflies room. He has made friends since he transferred from another nursery and has been made welcome by the staff. Potty training has not been a problem, as our son has been practising at home but has been able to make the big jump into spending the majority of his days nappy free thanks to the support and patience of the room's staff.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Likely

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Average Rating:   4 out of 5

We are very happy with how well our daughter has settled in Windmill Hill. She has been attending the nursery for just over a year now and she fully enjoyed every room she has been in. We are very impressed with the way the nursery days are structured, with lots of activities, teaching and play, confirmed by how keen our daughter is to go to nursery in the mornings and by how happy and stimulated she comes home. We would warmly recommend Windmill Hill and are very happy to have chosen this nursery for our daughter.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

Every member of staff are very friendly and always make time to say "morning". recently I have experienced family issues which meant I needed to change some days at short notice, again all the staff were amazing and helped which was a massive pressure off my shoulders at the time. I highly recommend Windmill Hill Day Nursery, one of my closest friends is starting later this year following my high praise. My son loves it too and runs off every morning with a big smile on his face.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

After finding it a little difficult to be left, our daughter has really settled into life at Windmill Hill. The staff have been excellent and helped with her development and natural desire to explore. The day meets provide give an excellent overview of the day and the online log demonstrate the range of activities they do with the children.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.2 out of 5

My daughter has been attending the nursery since 7 months old and loves it!! The staff are fantastic and care for the children so well. My daughter's interests are always met and there is always a range of activities. The nursery is easy to get to.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Every aspect of our experience since my daughter was 6 months old has been outstanding. From the early nervous days of handing over expressed milk, through potty training and learning to write, every step has felt like teamwork and we've been consistently supported by exceptionally dedicated and professional staff. The facilities, security/safety, nutrition, learning equipment and tailoring of each room to the learning stages have been faultless, the team visibly invest in constant upgrade and refresh of the facilities to bring the highest standards, interest and fun to every child, every day. I've been overwhelmed how staff have so much energy to personalise and extend areas of skill and intrigue, from science experiments, themed activities, art projects, cookery, dance, music, culture, sports and IT. Communication is clear in development areas and there is always a warm welcome, great transparency and sound advice.
Couldn't wish for more. I will miss this amazing, happy place!

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Couldn’t recommend this nursery more. I’ve felt so happy and reassured leaving my son in the care of the staff and he is so happy to go every week, so I know he loves it too! He does an excited dance every time we pull up to the car park! The staff are all so caring and work so hard to create an amazing nursery. The settling in process is excellent, and I love how they involve parents with everything - especially the online learning journeys.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has flourished here and has been attending since she was 8 months old (She is now 3). The staff have always been extremely supportive, particularly during some very difficult personal circumstances.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Likely

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Average Rating:   4.1 out of 5

I think Windmill Hill Day Nursery is excellent. I leave my daughter there with complete confidence and peace of mind, knowing my daughter is well looked after and cared for.

My daughter has been at Windmill Hill since a baby and staff in all the rooms are so lovely and I can’t recommend it enough.

I’ve been extremely impressed with the preschool room with effort and activities in place getting the children prepared for school.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

As a first time mum, I was very concerned about making the right choice in nursery for my daughter. I can 100% say I did. The staff in the caterpillar room are so patient with my concerns and so encouraging to my daughter. I feel confident they are doing what is best for her and are helping with her development in the activities they do and more importantly in their attitude with the way they interact with her. I couldn't recommend more highly.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

My son attended this nursery since he was 10 months old until he left for school.

During these years the nursery has made significant investments in renovating the facilities (indoor and outdoor). I had the impression that keeping the focus on this aspect may have caused that other areas (at least equally important) didn't receive all the attention they needed. This may explain why they have lost the "Outstanding" rating in their last OFSTED inspection.

Overall the nursery's service is good. However, I wouldn't recommend it over any other local nursery as I don't think it is any better or worse than most of them. Unless the location is convenient (that was my case). On the negative side, the management didn't fulfill my expectations of efficiency.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Neither Unlikely or Likely

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Average Rating:   3.7 out of 5

Lisa Levene, Nursery Manager at Windmill Hill Day Nursery (Swindon) responded to this review on 30 Oct 2017:

Thank you for taking the time to write a review. We continually invest in both our nursery environment and colleagues to ensure the children have the best facilities, resources and practitioners to enhance their learning and development.

We were disappointed to receive a Good Ofsted rating however this still recognises the high quality of care and education in place, with only 14% of childcare providers nationally achieving the top Outstanding rating.

Windmill Hill has been an inspirational part of my daughter's life between 1-4 years of age. The nursery uses early years foundation framework to encourage and monitor progression in a child's development. This has been a key part in helping my daughter become a very independent pre-schooler, ready for the transition to school, with the right level of education through play. The management and staff at Windmill Hill Swindon are fantastic and show a huge amount of care and dedication to all children who attend, which gives comfort, knowing your child is well cared for. The nursery facilities are well maintained and invested in, creating a wonderful setting for children.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

My daughter started in June and so far we are very pleased with how well she has settled in. The staff are very friendly and caring.
My daughter loves dancing and always seems to like the various activities they do with them.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Windmill Hill Nursery has been wonderful for our daughter. She started there when she was around 7 months old and is now nearly 18 months. The staff in both rooms (Caterpillars and Ladybirds) have always shown great care and attention, they always make us as parents feel welcome, and you can see how much they genuinely care about the children they're looking after. Facilities are plentiful, well looked after, fun, and educational. I always feel like I can ask the staff anything! Our daughter absolutely loves her time here and always comes home ready for a nap but happy. Would highly recommend to anyone thinking about sending their child here.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Since settling in my 8-month-old, following my return to work, I am continually impressed by the organisation and professionalism of this nursery.
Having used two Swindon nurseries previously for my son, I can notice a marked difference in the way this nursery performs.
My daughter is always happy and stimulated after a day at nursery, which makes it much easier for me, knowing she is settled in her surroundings.
All of the staff are happy and helpful and clearly enjoys their time with the children.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

I have used Windmill Hill for both of my daughters over a period of 4years.
I have nothing but positive things to say about the staff and facilities.
With the recent addition of the 'parent zone' app, I can truly see how stimulated and engaged my daughter is every day.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

I really cannot say enough positive things about Windmill Hill Swindon. From the moment my daughter started her settling-in sessions, she has loved it. The staff, facilities, the fact the majority of the toys are from natural materials, the food - everything is great. The amount my daughter has come on development-wise and in her confidence is so fantastic. The bond she has with the ladies in her room. Would recommend this highly.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

I am always happy to see my daughter at the end of a day at nursery. She is happy and tells me about what exciting things she has done, what she has eaten and who she has played with. Her happiness tells me what a great job the team at Windmill Hill do. My daughter sings songs she has learnt there, talks about her key workers. I am always made to feel welcome when I drop her off or pick her up and all staff seem to know me and my daughter. It seems a happy environment and I would recommend the nursery. My eldest daughter also loved her time here. It is great to see staff have signed and it fills me with confidence that they do stay as they must enjoy their jobs.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter started last year and has settled in wonderfully but they also helped me not to worry about her. She enjoys going and has developed a lot since starting. The staff are always happy and helpful.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.8 out of 5

We are so pleased that we chose Windmill Hill Nursery for our two-year-old twin boys since they have started there, their confidence has blossomed so much. All the staff are so friendly and welcoming, from the day I was shown around this nursery stood out a mile for me. It's very clean, inviting and the facilities for the children are perfect. The garden (since the refurbishment) is great for any child who loves to be outside, my boys love the bikes and the race track.

Thank you, everyone, at windmill hill.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

On the whole, it is a good nursery. Communication in the preschool room could be better. If a child is ill on drop off and you tell a staff member, it isn't always passed on to all staff. Very little information is given on pick up unless asked for. My child's key worker has shown a lot of interest in her well being which is nice to see.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Likely

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Average Rating:   3.8 out of 5

Windmill Hill Nursery is an absolutely brilliant, supportive and stimulating environment for all the children, especially my son. Every day I have dropped him off and picked him up and every time, he has been very happy and excited. He has come on a very long way since starting here and I want to give a special recommendation to my son's key worker, as she had been a rock to us both through some difficult times we had in our home life. All the staff at Bumblebee's are excellent and I will be sorry for my son to leave. Thank you.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Windmill Hill Day Nursery is a great environment for children. All staff are lovely and you can be rest assured that your child is in good hands. My daughter has thoroughly enjoyed her time at Windmill Hill Day Nursery and learnt a great deal. Thank you to everyone!

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

My little boy only started at this nursery last week, by Thursday he was excited to get out of the car and had a big smile on his face as we walked in. How to set mother worries to rest, to see him so happy means the world to me & his dad. The staff all have been so welcoming and nice to meet, everyone has time for you even at busy times. I always get a review of what they have done that day, sleep patterns and his eating, and all the children seem very happy there.
My husband and I are so pleased we chose to send him here, it was an excellent decision.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic staff. Have really taken the time to settle in our little boy. Facilities are fantastic and very accommodating.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the nursery our little boy is in Ladybird room. All staff are friendly, professional and great with the children especially our little boys keyworker. Our little boy really enjoys the nursery and has a great connection with his keyworker.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.9 out of 5

My son started in December with some settling in sessions and started his first full day last week, the staff have been fantastic and very patient with him and I'm now 100% confident in leaving him there whilst I return to work. He was also poorly one morning and the care they gave him was second to none. I would highly recommend this nursery to any one thinking about nurseries for their child.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has attended full time from the age of 1 year through to pre-school and our second child has just started there. The interaction with the staff is very good and there seems to be genuine affection between the children and the staff, particularly from their key workers. They are always friendly and helpful and both our children are really happy there.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.8 out of 5

I am so happy my son attends this nursery. Following several settling in sessions we decided this was the nursery we could trust. My son settled well and he really enjoys spending lots of time outdoors and he has gained new friendships here. The staff are friendly and show a genuine care for the children, the dedicated key worker gives me reassurance that my son is close cared for. There is always something for the children to do whether its messy play, the weekly activity table or the fantastic outdoor space. I'm so glad we found this nursery!

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   5 out of 5

Exceptional childcare for the last 2 years - Windmill Hill Nursery has played an essential part in my Son's development.

Watching him grow and bond with both staff and children has been a real joy, and the support he received during his time there was incredible.

The staff are very kind and caring, bonding with the children on a personal level and going out of their way to ensure your child is well looked after and provided for.

The facilities are excellent and well maintained and numerous daily activities give the children plenty of learning opportunities and keep them active.

I couldn't recommend this nursery highly enough, my Son had a fantastic couple of years here and we have been really impressed by the support he has received.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.7 out of 5

I have been taking my 2.5 year old son to Windmill Hill for 6 months now, 3 mornings a week. He is always so excited to go to nursery in the mornings and has learned so much since attending. The staff are very friendly and my son has built good relationships with them. His speech has come on massively and the staff are very supportive on issues like potty training which we have recently started. All in all I wouldn't hesitate to recommend this nursery to anyone looking for childcare.

How likely would you be to recommend Windmill Hill Day Nursery (Swindon)? Extremely Likely

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Average Rating:   4.7 out of 5

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Awards / Recognitions

March 2018

January 2014

February 2013

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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