Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
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9.9 120 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.
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Funding & Fees

Contact Mama Bear's Day Nursery & Pre-School (Plymouth) to get a personalised quote.

Contact Mama Bear's Day Nursery & Pre-School (Plymouth) to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Alex Davis (Nursery Manager)

Number of Childcare Staff

  • 31

Total Places for Children

  • 115

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (120)

9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.938) out of 10, based on 39 reviews in the last 2 years.
Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 120 reviews.

Overall Experience
  • 115
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Date Published
  • 120
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  • 39
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Reviewer Connection to Mama Bear's Day Nursery & Pre-School (Plymouth)
  • 107
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  • 1
Total of 120, showing 101-120
Review from Richard B (Father of Child) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our sons have been using this nursery for 8 years and not once have we had to drag them into the place. It is more a case of having to drag them away at the end of the day. The warmth and kindness of the staff from the manager downwards have permitted my wife and I to be able to focus on our careers
during the day, safe in the knowledge that our sons will be professionally looked after so well and helped to grow emotionally and physically. The staff have shown great flexibility when problems have arisen and gone out of their way to help us. Everybody says 'hello' when we enter and 'goodbye' when we leave, now it is our turn to say 'thank you' for a job well done". This is an excellent nursery.
Reply from Claire Beaumont-Wraith at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you so much for your lovely review. We are really pleased you are happy with the service we provide and have loved looking after both your boys.
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Review from Karlie A (Mother of Child) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not recommend this nursery enough. I have been extremely happy with my daughter's care. She has really enjoyed her time here and will be sad to leave.
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Review from Hannah G (Mother of Child) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my children went to Mama Bear's Day Nursery & Pre-School (Plymouth) and they both loved it. The staff are excellent and both of my children have very fond memories. I would like to say a huge thank you with how amazing everyone is in supporting both my children and preparing them for primary
school. Both of my children have said how much they will miss Mama Bear's Day Nursery & Pre-School (Plymouth). All I can say is praise to honest. All the staff are fantastic. Children and staff always seem so happy. Thank you again. x
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Review from K W (Mother of Child) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a fantastic nursery, friendly staff, a flexible book system and great activities.
I would highly recommend this nursery.
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Review from Shannon R (Mother of Child) published on 24 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Mama Bears are amazing. Both of my children have had amazing experiences in the nursery.
The staff are supportive and friendly. The variety of meals they offer are great and my daughter always had extra helpings.


I love getting notification with pictures of what they have been up

to throughout the day.
I wouldn't use any other nursery - 5* rating.
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Review from Olga L (Mother of Child) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the best place my son could attend.
Professional staff and very friendly.
This nursery is not just a place where you leave your child to sit and do nothing.
This is a place where your child will learn and discover new things every day.
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Review from Lynsey G (Mother of Child) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are extremely friendly and caring. Both my daughters (4 and 2) love going to nursery and have made excellent progress in both their learning and social interaction. The staff are extremely supportive and helped both daughters transition to new rooms etc. The nursery is excellently managed
and communication is also excellent. I recommend the nursery to all my friends.
Reply from Alex Davis at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for your feedback, Lynsey, and taking the time to review us.
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Review from John G (Father of Child) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and supportive. My daughters thoroughly enjoy their sessions at nursery and tell us about the exciting activities that they have done. We are regularly updated on the eylog. The staff have been supportive when both daughters have moved rooms. The nursery is well managed by
a friendly and approachable manager. Communication is excellent.
Reply from Alex Davis at Mama Bear's Day Nursery & Pre-School (Plymouth)Thank you for taking the time to review us, John.
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Review from Leanne D (Mother of Child) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not fault Mama Bear's. All staff are so helpful and friendly.
My little one has come on leaps and binds in all aspects - thanks to the amazing staff.
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Review from Katie M (Mother of Child) published on 22 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been attending here for about 18 months and has really come out of his shell. He struggled making friends with children his own age. Now I am told he is one of the most popular boys in there with many friendships. He has learnt so much, especially now in the '4's room. The staff are very
approachable and will always go out of their way to make my son feel happy and comfortable.
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Review from Rong H (Mother of Child) published on 14 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family has used this nursery for last seven years for caring for our two boys. Although the nursery has changed its ownership three times, most of the ladies continue to work here. They are incredibly kind and supportive of the development of my boys. Without my son's room team leader's encouragement,
I could not see how I could get my boy to be so proud of his Chinese heritage and his ability to speak Chinese.


Without the nursery practitioner, I could not see how I can get my second boy be fond of going nursery and behaving himself. The room supervisor and now manager is always updating you with different funding opportunities. I wholeheartedly recommend this nursery to anyone who needs excellent care to their little ones.

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Review from Iain L (Father of Child) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been with Mama Bears for just over four years. We have also put our youngest in there now.
The whole place and the atmosphere is warm and welcoming, all the staff are always very polite and willing to talk. I teach extracurricular activities within nurseries and some of the ones I encounter
are not even in the same league and I wouldn't put my kids anywhere else.
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Review from Carly O (Mother of Child) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two boys absolutely love Mama Bears. My eldest has recently graduated but frequently wants to return.
They have both had fantastic times here. The staff are all really hard working, friendly, caring and cannot do enough for you.
I have and would not hesitate again in the future to recommend your
services to others.
Thank you.
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Review from Tracey F (Mother of Child) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has attended Mama Bear's Day Nursery & Pre-School (Plymouth) for just over two years. I couldn't recommend them enough to family and friends. All staff are kind, caring and professional. That focus towards our daughter was superb. The management is supportive and approachable to any concerns
raised. They made us feel like part of a huge family. Mama Bear's Day Nursery & Pre-School (Plymouth) is well run, organised, happy place to learn and develop. My daughter left today and we all feel as a family that we want to take the rest of the staff with us as they have now become part of our family.
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Review from Claire W (Mother of Child) published on 24 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent the past six years with this nursery providing care for my two boys. Not having even looked at any other nurseries so everything about Mama Bears Day Nursery in Plymouth suits me and my boys perfectly. The staff made me feel part of a family from day one and my boys have both had many happy
times here. I would and often do recommend this nursery to anyone needing child care in Plymouth. Mama Bears is a fun place to be for the children and the parents and all our needs have always been met. It will be a sad day when my youngest grows too old for the nursery. Thank you to all the great staff who make this place unique.
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Review from Janay (Mother of Child) published on 23 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son had to move nurseries at extremely short notice. All of the staff at Mama Bear's have gone above and beyond to ensure he feels safe and happy when in their care. The communication from staff is always excellent at the end of the day and they actively follow my child's home routine! The nursery
is always a relaxed and happy place to be, I couldn't recommend it enough! Thank you, Mama Bear's!!!
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Review from Natasha B (Mother of Child) published on 21 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mama Bear's Day Nursery & Pre-School (Plymouth) has very friendly staff and always so helpful. I would highly recommend.
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Review from Susan W (Grandmother of Child) published on 21 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming and feels safe. The staff are happy and approachable and have a smile for everyone! There has been a continuous and consistent 'welcoming' since starting the nursery in September 2016. What a lovely team.
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Review from Linda A (Grandmother of Child) published on 2 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson loves this nursery, he has made a lot of friends. He spends his day learning in a fun way, he loves the staff, who have always been very friendly polite and helpful.
They have a great garden which he enjoys, he has learnt so much since he started there, he loves counting and writing.
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Review from Ruth H (Mother of Child) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been attending this nursery since 2014 and I have always found it to be friendly, efficient and the highest quality care. He loves all of the staff and children. His days are filled with learning, fun activities, reading and his favourite thing, the garden!
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (439 Excellents x 5) + (29 Goods x 4) ) ÷ 468 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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